Draft_ Credentialing Office Support.docx

DOCX document 118 KB Posted

Attached to
Pre-Advertisement for DOA-Contract Personnel Credentialing Office Support
Solicitation number
PE-66062-NONST-2026-000000404
Issued by
Fulton County, Georgia

About this file

This is a Policy Statement memorandum from the City of Atlanta's Office of Contract Compliance addressing diversity and inclusion requirements for the Department of Aviation's Credentialing Office Support contract procurement. The City of Atlanta will conduct a multi-step competitive sealed bidding process, beginning with a qualification phase followed by an Invitation for Bid (IFB), to procure contract personnel to support daily credentialing operations at the airport. Personnel will be assigned to fingerprinting, identity verification, biographic data collection, credential processing, data entry, applicant check-in, queue management, customer service, badge application support, and related administrative functions. The selected contractor must provide trained, reliable personnel capable of working in a high-volume, security-sensitive, customer-facing environment while complying with TSA requirements under 49 CFR Part 1542, the Airport Security Program, and applicable City and Department of Aviation procedures. A Pre-Solicitation Conference will be held to provide additional details and address vendor questions. Personnel must complete required training, become designated Trusted Agents, protect personally identifiable information and sensitive security information, comply with security procedures, and meet operational performance expectations. Vendors must demonstrate sufficient staffing capacity, supervisory oversight, and replacement capability to ensure uninterrupted coverage.

Because the expected contract value falls below $100,000, no mandatory diversity program participation is required; however, the City actively encourages vendors to promote full and equal business opportunities through voluntary participation in the Small Business Enterprise (SBO) and Emerging Business Enterprise (EBO) programs. Vendors are encouraged to make a general statement regarding their intent to address the City's diversity objectives, though no mandatory diversity inclusion requirements must be submitted with bids. The City of Atlanta's Equal Employment Opportunity Program prohibits discrimination based on race, religion, color, sex, national origin, marital status, physical handicap, or sexual orientation. No joint venture requirement applies to this project, though the City encourages such arrangements when feasible and applicable.

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Text version

Andre Dickens Mayor

CITY OF ATLANTA

SUITE 5100

68 MITCHELL ST, SW ATLANTA, GA 30303

(404) 330-6010 Fax: (404) 658-7359 Internet Home Page: www.atlantaga.gov

OFFICE OF CONTRACT COMPLIANCE

Rocsean Spencer Director

M E M O R A N D U M

TO: Chandra Houston, Chief Procurement Officer Department of Procurement

FROM: Rocsean Spencer, Director Mayor’s Office of Contract Compliance RE: Policy Statement Project No.: Draft- Credentialing Office Support DATE: May 19, 2026

The City’s Diversity and Inclusion Policy Statement is included with this correspondence for Project No.: Draft- Credentialing Office Support. Because the expected value of the above referenced project either falls below the amount ($100,000) that would trigger the application of one of the City’s diversity inclusion programs; or there are few, if any, potentially certified subcontractors who can perform work on this project; or proponents who typically propose on this type of work fully perform all aspects of the project due to its limited scope; then there is no mandatory participation requirement attached to this particular procurement.

However, OCC has provided a policy statement which communicates the City’s desire to actively promote full and equal business opportunities aimed at facilitating the inclusion of small, disadvantaged, minority, and female business enterprises through the City’s SBO and EBO programs, the administration of the federal DBE and ACDBE programs, and through voluntary means in the absence of a mandate. Please note that the enclosed Policy Statement is solely for this project.

If there are questions, please contact me at (404) 330-6010, or Alberto Aponte- Sr. Manager at

(404) 330-6010.

cc: File Craig Frayall, Project Manager I, DOP Alberto Aponte, Contract Compliance Manager, OCC

Draft- Credentialing Office Support

Diversity Inclusion Policy For The City of Atlanta Diversity Programs

Although the above referenced contracting opportunity has been exempted and is not subject to any of the City’s diversity programs as a mandatory requirement, it is the policy of the City of Atlanta (COA) to actively promote full and equal business opportunities. As a policy, the City advocates for the inclusion of small, disadvantaged, minority, and female business enterprises through the City’s SBO and EBO programs. It is also the policy the City of Atlanta to actively promote equal employment opportunities for disadvantaged, minority and female workers and prohibit discrimination based upon race, religion, color, sex, national origin, marital status, physical handicap upon or sexual orientation through the City’s Equal Employment Opportunity (EEO) Program. The purpose of the COA and federal diversity programs is to mitigate the present and ongoing effects of the past and present discrimination against women, minority, disadvantaged, and small business so that opportunity - regardless of race, gender, or firm size - will become institutionalized in the Atlanta marketplace. It is important to note the City of Atlanta’s Diversity Program requirements at the time of the project bid.

Proponents seeking to submit bids for Draft- Credentialing Office Support are encouraged make a general statement regarding their intent to address the City of Atlanta’s diversity objectives. For the purpose of this bid solicitation, there will be no mandatory diversity inclusion requirements that must be summited with the actual bids.

Additionally, projects are reviewed on a case-by-case basis to determine if it is necessary to require proponents to make good faith efforts to form joint venture teams compromised of at least one minority and/or female owned firms(s) certified as such by the City of Atlanta’s Office of Contract Compliance. In the event that such a determination is made at the BID stage, or if proponents so choose to pursue a joint venture arrangement of their own volition, the submitted bid must include an executed copy of the Joint Venture agreement. The Joint Venture agreement should include at a minimum:

· The name of the Joint Venture

· Contact information of designated primary JV contact person

· Identification of all firms participating in the JV

· The initial capital investment of each venture partner

· Terms and conditions under which future contributions may be necessary

· The proportional allocation of profits and losses to each venture partner

· Description of proportion of work controlled by and management of the joint venture team members

· The method of, and responsibility for, accounting

· Frequency of JV meetings and method for minutes taking and storage

· The methods by which disputes are resolved.

· Provide the specific citation/section of your JV that speaks to the Contract’s non-discrimination and assurance requirements

· All other pertinent factors of the joint venture

· All joint venture agreements must be signed by a member of each team.

This project does not have a Joint venture requirement. However, the City of Atlanta encourages Joint Venture relationships when feasible and applicable. The City of Atlanta seeks to remedy the effects of past discrimination and/or promote equal opportunity by establishing specific small, minority and female subcontractor, and supplier participation objectives for every City contract at or above $100,000. Specific subcontractor and supplier availability objective will be included in the formal solicitation documents where applicable. Every proponent must submit documentary evidence of good faith efforts with their bid to comply with the requirements of the City’s ordinance. The details of the Subcontractor Utilization Plan are set forth below:

EBO, SBO.

On applicable projects, the proponent must submit a detailed Subcontractor Utilization Plan with their bid. In the Subcontractor Utilization Plan, the proponent must identify the certified disadvantaged, small, or minority/female owned businesses (depending on applicable program) that it intends to use to meet the established availability goals. The plan must specifically indicate the nature and amount of the supplies and subcontracting contemplated. The plan must also detail the company name, contact person, address, telephone number, work or supply description, and subcontract or supply dollar amount for each business enterprise ( small, non-minority, minority, or female owned) to be utilized on the project.

Every proponent will also be required to comply with two additional components of the City of Atlanta’s diversity program requirements. These two additional components are:

Equal Employment Opportunity Plan (EEO)

Every proponent’s workforce should reflect the demographic characteristics of the available pool of labor skills normally utilized by the proponents. A Contract Employment Report describing the demographics of the proponent’s workforce shall be submitted prior to the execution of a contract with the City of Atlanta.

Questions regarding any of this information may be directed to the Office of Contract Compliance, Rocsean Spencer – Director at (404) 330-6010.

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