DOS EFB CIS WiFI for Solicitation.pdf

DESCRIPTION OF SERVICE (DOS)

FOR

COMMERCIAL INTERNET SERVICES (CIS) FOR ELECTRONIC FLIGHT BAGS

SELFRIDGE ANGB, MICHIGAN

1. Description of Service

1.1 Scope: The contractor is required to provide all supervision, transportation, tools, material, labor, and other items necessary to provide CIS to Selfridge ANGB, MI. The CIS is needed to support Electronic Flight Bag service for both the 127 OG and 127 ARG. Selfridge already had commercial internet fiber connections installed to the demarcation point at Building 130 Room 7. This CIS shall be a dedicated line with 200 mb/s download and 50 mb/s upload. A router may need to be provided by the Internet Service Provider (ISP) for connection to cradle points. The contractor shall ensure continued commercial internet service with a guaranteed response time for repair of no more than 24 hours.

1.2 Location Bldg. 130 Room 7

1.3 The Period of Performance for this will be a Base plus Four Year Options, for a total of five years.

Performance is tentatively scheduled for starting on 1 May 2023.

2.0 General

2.1 Base Access/Security. The award of this contract does not create a right to access any military installation. The contractor shall appoint a single individual to coordinate base access with the Government Point of Contact (POC) for all contractor employees, subcontractor employees, and delivery drivers. Prior to access to this installation the contractor shall coordinate with the POC, no later than 10 business days prior to commencement of work.

2.1.1 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented.

Contractors are not compensated for unexpected closures or delays.

2.1.2 The contractor’s employees shall comply with all installation traffic, safety and security regulations. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges. All contractor employees shall carry proper identification with them at all times while on Selfridge ANGB. Return identification upon completion of contract performance to Building 901, the drop box located in the parking lot of Bldg. 901 or to the POC.

2.1.3 Antiterrorism / Operations Security: Access and General Protection/Security Policy and Procedures. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

2.1.4 Reserved

2.1.5 COMSEC/IT Security. All communications with DoD organizations are subject to communications security (COMSEC) review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractors place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information.

2.1.6 Reserved.

2.2 Physical Security. The contractor shall ensure all government equipment and materials in their possession are secured.

2.3 Safety/Environmental: The contractor shall comply with all federal and state Occupational Safety and Health Administration (OSHA) requirements and standards, technical orders, regulations, and referenced publications as published in the OSHA 29 CFR

2.4 Quality Assurance (QA). The Government shall evaluate the contractor’s performance under this contract in accordance with this DOS.

2.4.1 Government remedies. The Contracting Officer will follow the requirements of Federal Acquisition Regulations (FAR) 52.246-4, Inspection of Services – Fixed-Price, for contractor’s failure to correct non-conforming services.

2.4.2 The contractor shall ensure that timely and effective corrective action is obtained for all deficiencies identified by the Government.

3.0 Government Property, Material, Equipment and Services: The Government will not provide GFP/M/E/S to the contractor.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E): The contractor shall furnish everything required to perform these services as indicated in Section 1 and 5.

4.1 Personal Protection Equipment (PPE). The contractor shall provide all required personal protection equipment IAW Occupational Safety and Health Act (OSHA) standards, other than Government.

5.0 Requirements: The contractor shall perform the services listed below:

5.1. Provide all supervision, personnel, equipment, tools, supplies, and services necessary to provide CIS.

5.2 The CIS shall support Electronic Flight Bag internet service for both the 127 OG and 127 ARG Selfridge had commercial internet fiber connections installed to the demarcation point at Building 130 Room 7. This CIS shall be a dedicated line with 200 mb/s download and 50 mb/s upload. A router may need to be provided by the ISP for connection to cradle points.

5.3 The contractor shall ensure continued commercial internet service with a guaranteed response time for repair of no more than 24 hours.

5.2 The contractor SHALL NOT perform or schedule any repairs or maintenance that would result in an increased cost to this agreement.

TECHNICAL EXHIBIT 1

Performance Requirements Summary

PWS

Paragraph Task Performance

Standard Acceptable Quality

Levels (AQL) Surveillance

Method by POC

5.3

Contractor shall ensure continued commercial internet service with a guaranteed response time for repair of no more than 24 hours

Contractor shall maintain commercial internet services

AQL - No more than 5 valid customer complaints per month

Onsite inspections and valid customer complaints

TECHNICAL EXHIBIT 2

Deliverables Schedule

DOS Reference / Deliverable Title Frequency Number of

Copies Medium/Format Submit To

2.1 Base Access Information

Prior to gaining access to base 1 Electronic

Submission

Contract Administrator or

POC

2.1.2 Identification

Media

Return upon completion of contract performance. Original(s) Hard Copy Pass & Id Bldg or

POC