NCC_Industry_Day_Flyer_2015.docx

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National Contact Center Industry Day
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NCC Industry Day Flyer

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U.S. Department of Labor Office of Small and Disadvantaged Business Utilization Invites you to:

National Contact Center Industry Day Mark Your Calendars!

January 8, 2015 Location: Conference Room N-4437 A, B and C Session 1: Customer Relationship Management (CRM) & Implementer Requirement- 10:00am-11:30am

Session 2 – Contact Center Operations Requirement- 1:30pm-3:00pm

For more information on this event, please see the attached agenda.

Register on-line at (see section titled “Other Events of Interest”):

http://www.dol.gov/oasam/programs/osdbu/vendor_internet_info.htm#register image1.wmf

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