Youth_Build_TA_RFP_DOL-ETA-15-R-00093-Amendment_1.pdf

(x)

DOL-ETA-15-R-00093

x x copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted ; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE RECEIVED AT

THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted , such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

x

10/14/2015000001

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

12. ACCOUNTING AND APPROPRIATION DATA (If required) is not extended.is extended, Items 8 and 15, and returning

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended , by one of the following methods: (a) By completing

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

FACILITY CODE CODE

10B. DATED (SEE ITEM 13)

10A. MODIFICATION OF CONTRACT/ORDER NO.

9B. DATED (SEE ITEM 11)

9A. AMENDMENT OF SOLICITATION NO.

CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code)

7. ADMINISTERED BY (If other than Item 6)CODE 6. ISSUED BY

PAGE OF PAGES

4. REQUISITION/PURCHASE REQ. NO.3. EFFECTIVE DATE2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO. (If applicable)

1. CONTRACT ID CODE

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

10/14/2015

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority) appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

E. IMPORTANT: Contractor is not, is required to sign this document and return __________________ copies to the issuing office.

ORDER NO. IN ITEM 10A.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

To All Interested Offerors - Attached is the responses to the Request for Clarification.

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)15A. NAME AND TITLE OF SIGNER (Type or print)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA 15B. CONTRACTOR/OFFEROR 16C. DATE SIGNED

(Signature of person authorized to sign) (Signature of Contracting Officer)

Evon M. Pollack

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

NSN 7540-01-152-8070

Previous edition unusable

Except as provided herein, all terms and conditions of the document referenced in Item 9 A or 10A, as heretofore changed, remains unchanged and in full force and effect .

10/28/2015

Attachment I

YouthBuild Technical Assistance

RFP DOL-ETA-15-R-00093

Responses to Request for Clarification

1. Please advise whether or not there is an incumbent for this solicitation and if so, who the incumbent is?

YouthBuild USA of Somerville, MA

2. The MIS Help Desk is not mentioned in Section A proposal items, but is listed as a part of Task Area #6. Will the MIS Help Desk also be a part of Section A?

The question is unclear. If you are referring to Section B, the Help Desk Specialist is listed as a labor category name. The first astericks under the pricing schedule states “*The Pricing Schedule reflects the Government’s estimate of the Level of Effort required. However, the contractor may propose a different labor mix to fulfill this requirement.”

3. Are site visits limited to 1 or 2 per site or as needed only?

Site visits are limited to two per site. Prior approval is needed for special cases that may need more than two sites.

4. What does DOL consider evidence of customer satisfaction and what reports/technology/feedback loop does DOL envision to satisfy this requirement?

Evidence of customer satisfaction is measuring how products and services supplied by the contract surpass customer expectations. Customer satisfaction is defined as the number of customers, or percentage of total customers, whose reported experience with products or services through the contract exceeds specified satisfaction goals.

Examples could be provided through evaluations, surveys, or “number of hits” on a website.

5. Regarding the Bi Monthly/Annual/ Comprehensive final reports, what does demonstrating progress look like?

Reports should address progress of tasks specified in the SOW. Demonstrating progress should include examples of work done on tasks to date. We will address reporting in more detail after contract award with the winning vendor.

6. What is the Quality Control process?

The Quality Control process is in section H.3 Quality Control of the Request for Proposal.

The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this SOW. The Contractor shall

Attachment I develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means to assure that the work complies with the requirement of the Contract. The Quality Control Plan is to be delivered with the Contractors’ proposal. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to the QC system.

Ensuring that services and deliverables are performed in accordance with the performance standards. This includes developing and implementing procedures to identify, prevent, and ensure no recurrence of defective services. It also means assurances are in place that the work complies with the requirement of the Contract.

7. Will additional funding be available for pilots?

No, additional funding will not be available for pilots. Before each option year DOL will review the technical assistance deliverables for the upcoming option year. At that time priorities for that option year will be determined within the budget. If pilots are a priority for that option year other deliverable will need to be reduced.

8. Will high-performing grantees be paid and reimbursed for their travel?

We will address high performing grantee travel after contract award with the winning vendor.