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SW Development and Applications Support Federal contract opportunity
Solicitation number
DOL110RP20935
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Department of Labor Office of the Assistant Secretary for Administration and Management

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Section L

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RFP DOL110RP20935

PART IV – REPRESENTATIONS AND INSTRUCTIONS

SECTION L – INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

L.1 NOTICE LISTING SOLICITATION PROVISIONS INCORPORATED BY REFERENCE

The following solicitation provisions pertinent to this section are hereby incorporated by reference (by Citation Number, Title, and Date) in accordance with the FAR provision at FAR 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE in Section L of this solicitation. See FAR 52.252-1 for an internet address (if specified) for electronic access to the full text of a provision.

NUMBER

TITLE DATE

52.215-1

INSTRUCTIONS TO OFFERORS—COMPETITIVE JAN 2004

ACQUISITION

52.222-24

PREAWARD ON-SITE EQUAL OPPORTUNITY FEB 1999

COMPLIANCE EVALUATION

52.237-1

SITE VISIT APR 1984

L.2 52.216-1 TYPE OF CONTRACT (APR 1984)

The Government contemplates award of a (Labor Hour (Fixed Rates for Services), Indefinite Quantity) contract resulting from this solicitation.

L.3 52.216-29 TIME-AND-MATERIALS/LABOR-HOUR PROPOSAL REQUIREMENTS-- NON-COMMERCIAL ITEM ACQUISITION WITH ADEQUATE PRICE COMPETITION (FEB 2007)

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by--

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control;

(c) The offeror must establish fixed hourly rates using--

(1) Separate rates for each category of labor to be performed by each subcontractor and for each category of labor to be performed by the offeror, and for each category of labor to be transferred between divisions, subsidiaries, or affiliates of the offeror under a common control;

(2) Blended rates for each category of labor to be performed by the offeror, including labor transferred between divisions, subsidiaries, or affiliates of the offeror under a common control, and all subcontractors; or

(3) Any combination of separate and blended rates for each category of labor to be performed by the offeror, affiliates of the offeror under a common control, and subcontractors.

L.4 52.233-2 SERVICE OF PROTEST (SEP 2006)

Protests, as defined in section 33.101 of the Federal Acquisition Regulation, that are filed directly with an agency, and copies of any protests that are filed with the Government Accountability Office (GAO), shall be served on the Contracting Officer (addressed as follows) by obtaining written and dated acknowledgment of receipt from:

CONTRACTING OFFICER, TOVA STEIN

Hand-Carried Address:

U.S. DEPARTMENT OF LABOR

3RD AND C STREET, NW

ROOM S4307

WASHINGTON DC 20210

Mailing Address:

U.S. DEPARTMENT OF LABOR

200 CONSTITUTION AVENUE, NW

ROOM S4307

WASHINGTON DC 20210

The copy of any protest shall be received in the office designated above within one day of filing a protest with the GAO.

L.5 GENERAL INSTRUCTIONS FOR THE PREPARATION OF PROPOSALS

PROPOSAL SUBMISSION. The offeror’s proposal shall be submitted as set forth below. The offeror’s proposal shall consist of four separate volumes: (a) one original of Volume I-Technical, plus three redacted copies of Volume 1-Technical, (b) one original of Volume II-Past Performance, plus two copies of Volume II-Past Performance, (c) one original of Volume III - Price, plus one copy of Volume III-Price, (d) and one original of Volume IV- Solicitation, Offer and Award Documents and Certifications /Representations. Files shall not contain classified data. In addition, one CD-ROM shall be submitted with a copy of the complete proposal on it in four files, one for each volume. In the event of a discrepancy between the written and electronic files, the written copy will be presumed correct.

The redacted copies of the Technical proposal shall not contain ANY information that would allow the technical evaluation team to deduce the Offeror’s (including any proposed subcontractor’s) identity. For example, the redacted copies of the Technical Proposal must be free of identifiers such as the Offeror’s (or subcontractor’s) name, address, phone number, any logo or marking associated with the Offeror, the names of any individuals the Offeror intends to propose, as well as the names of officers or employees that the Offeror (or subcontractor) employs, has employed, or intends to employ. Resumes of proposed personnel shall also be redacted to exclude names or other identifying information. No references shall be made to incumbency or current work being performed at DOL by the Offeror or its proposed subcontractors. Failure to submit fully redacted copies of the Technical Proposal may result in a finding that the proposal is not acceptable, and it may not be further considered.

a. Format. The submission shall be clearly indexed and logically assembled. Each volume shall be appropriately numbered and clearly identified with the date and solicitation number in the header and/or footer and shall begin at the top of each page. Interested Offerors must contact the Contract Specialist via email for an offeror code. This code is to be used throughout your proposal in lieu of your company name or logo and must be clearly identified on each volume of your proposal. When referencing your subcontractors, please identify them with your offeror code, followed by a hyphen, then A, B. C, etc. NOTE: Please submit a cover letter with your redacted proposal addressed to Sheila Thompson with your company’s contact information. In order to obtain your alpha numeric code, please send request by email to Ms. Sheila Thompson at Thompson.Sheila@dol.gov obtain an offeror’s code. The proposal should include a Table of Contents. MS Word (.doc) files shall use the following page setup parameters.

Margins – Top, Bottom, Left, Right – 1”

Gutter – 0”

From Edge – Header, Footer – 0.5”

Page Size, Width – 8.5”

Page Size, Height – 11”

The following additional restrictions apply: Each paragraph shall be separated by at least one blank line. A standard, 12-point minimum font size applies. New Times Roman fonts are preferred. Tables and illustrations may use a reduced font size not less than 8-point and may be landscape.

b.

File Packaging. Contractors must submit their proposals in CD as WORD, PDF or Excel files or file formats compatible with these. In addition, written proposals shall be submitted in four volumes, as outlined above, Proposal Submission. Offerors shall attach a cover sheet to the outer cover of each volume, which clearly identifies each volume-by-volume number, volume name, and copy number (i.e., Volume I, Technical, copy 2 of 3), Request for Proposal (RFP) number, and date of submission. Use tab indexing to identify all sections within a particular proposal volume. Do not include writing on the tab index page other than that required to identify the particular section. In addition to the written proposals, the offeror is required to provide a copy of the proposal files compressed (zipped) into one self-extracting file titled “EBSA _ SW DEVELOPER Solicitation MAY 10” “using WinZip version 6.2 or Pkware software.

c. Page Count. The page count is as follows:

Proposal Part
Page Count
Volume I – Technical (including sub-factors)
NTE 50 pages, excluding the QCP, excluding resumes, covers, title pages, executive summaries, and table of contents. One original and three redacted copies of each volume.
Volume II - Past Performance
NTE 8 pages, excluding covers, title pages, executive summaries, Subcontractor Consent Form, Past Performance Information Sheets; and table of contents (with single-side print only including attachments). Three copies (original plus two copies) Past Performance Information Sheet (PPIS): Three page maximum for each reference Questionnaires.
Volume III – Price
No Page Limitation – Two copies (Original plus one).
Volume IV – Solicitation, Offer and Award Documents, Certifications/Representations
No page limitation – one copy.

Those pages that exceed the page counts for each volume or attachment will not be evaluated. If there are more than forty-five (45) lines of text on any page, the sum of the additional lines will be removed from back to front of the particular volume or attachment and will not be evaluated.

d. Content Requirements. All information shall be confined to the appropriate volume. The offeror shall confine submissions to essential matters, sufficient to define the proposal details, in a concise manner, to permit a complete and accurate evaluation of each proposal. Each volume of the proposal shall consist of a Table of Contents, Summary Section and the Narrative discussion. The Summary Section shall contain a brief abstract of the volume. Proprietary information shall be clearly marked. The following shall be included in the Narrative discussion:

Sub factor 1 Understanding of the Work To be considered responsive to this RFP, Offerors shall demonstrate in writing, their ability to meet each of the qualifications stated under this section of the RFP as part of their corporate capabilities submission. A response is required for each of the below factors.

1) Demonstrated ability to perform General Support System (GSS) administration, including configuration and management of Windows server and workstation operating systems Office and Exchange

2) Experience in supporting management tracking systems, technical assistance systems, regulations data systems, and network security activities such as network vulnerability scans and penetration testing

3) Experience using Concordance and SharePoint to support Computer Forensics activities, including converting incoming documents and data to searchable format

4) Understanding of and experience with Consolidated Omnibus Reconciliation Act (COBRA) - systems design, development, and test support

5) Demonstrated ability to support Technical Assistance and Inquiry System (TAIS) design, development, testing, and modification

6) Experience with and ability to design, develop, test, and maintain public disclosure systems, including: providing OCR services for 5500 filing attachments, and identification of accountants' reports and sensitive data included with filings[Question: the Form 5500, is that unique to DOL? Can a company work on that form somewhere else? If it is unique to DOL, it may be unduly restrictive of competition, since only DOL contractors have this experience. And if they have it, we might know who they are.]

7) Ability to administer large Oracle databases such as the ERISA Data System (EDS)

8) Ability to implement mandated Federal Information Systems Management Act of 2002 (FISMA) and National Institute of Standards and Technology NIST) security and IT initiatives, including writing Contingency Plans and Disaster Recovery Plans

9) Detailed knowledge of Microsoft's Active Directory

Sub Factor 2 Knowledge/Experience of Proposed Personnel

The Government will evaluate the experience and qualifications of all proposed contractor personnel, to include resumes for personnel and also provide a matrix to include the background/experience of the company’s proposed personnel mapped to the appropriate SOW tasking that supports the proposed labor category and level. Refer to Section C of this RFP for labor descriptions.

Sub Factor 3 Phase-In Plan The offeror shall be responsible for providing a start-up plan with his proposal, which includes:

a) A Start-up Plan which clearly demonstrates a reasonable, realistic approach for assuming full contractual responsibility without disruption or degradation.

b) Proposes a realistic, achievable, and affordable start-up schedule and staffing plan. It is anticipated that funding will be available to cover overlap between the old and new contract.

c) Ensures sufficient resources are on hand and available to begin work on the effort.

d) Offers an approach to ensure the availability of trained and qualified personnel.

e) Phase-Out Plan which enables a smooth transition to replacement services when the contract ends (including technical data rights considerations).

Volume II- Past Performance.

If an Offeror has no single project that encompasses all types of the required experience, the Offeror may: (i) Show relevant experience through a combination of projects that together show that work has been accomplished that is consistent in scope and complexity with the SOW; (ii) Show relevant experience through personnel who are proposed to work on the contract that have had the required experience with another company.

Offerors without a record of relevant past performance or for whom information on past performance is not available will not be evaluated favorably or unfavorably on past performance and, as a result, will receive a neutral rating for the Past Performance factor. For Offerors with no relevant performance record, the Government may consider relevant performance information regarding key personnel.

The absence of past performance data will be rated neither favorable nor unfavorable. Contracts listed may include those entered into with Government agencies or private sectors. For contractors with no relevant corporate past performance, the Government may take into account information regarding the past performance of predecessor companies, key personnel with relevant past performance, or subcontractors that will perform key aspects of the requirement.

To demonstrate the Offeror’s previous experience, a response should be included for each of the below listed work areas that are required to be performed in Section C, Scope of Work and Statement of Work of the Schedule. These responses should: (1) identify individually, previous contracts of the Offeror; (2) the Contracting Officer’s Technical Representative (COTR) of the contract and (3) demonstrate that the Offeror has the qualifications necessary to effectively perform the proposed work. Include different contracts for each work area if possible. The areas to address are as follows:

1) Experience developing and supporting large-scale multi user, multi location tracking systems using a variety of architectures;

2) Work developing and supporting large databases and/or data warehouses;

3) Development/support of web (Internet) and client based user interfaces;

4) Development and support of Windows and network Infrastructures in a complex, multi location organization, and;

5) Experience administering litigation support programs.

6) Contractor Performance Evaluation Survey. For each individual past performance synopsis provided in response to the above section, the Government intends to survey the Government contacts listed, and have those persons, or their designated representatives, complete Section J Attachment A the Past Performance Information Sheet (PPIS). These completed surveys will become part of the documentation set evaluated by the Government as part of the technical evaluation of Offerors under this solicitation.

7) Past Performance Questionnaire Section J Attachment B. The offeror shall complete Part I of the Past Performance Questionnaire and e-mail the questionnaire to the Government and private sector technical representative responsible for the past/current contract. The POC's shall be instructed to electronically complete Part II of the questionnaire and e-mail the entire questionnaire to Thompson.Sheila@dol.gov no later than June 20, 2010 at 11:00am ET. The offeror shall also e-mail to the Contract Specialist a list of all the POC’s who were sent a questionnaire. The Government must receive this list no later than June 20, 2010 at 11:00 am ET. The POC List shall be submitted in Word for Windows Table Format to include the following fields: Solicitation Number; Company Name; Contract Number; Government Agency; POC Last Name, First Name; POC Title;

POC Telephone Number; POC E-Mail Address; Date E-Mailed to POC (month/day). Please note, that the Past Performance Questionnaire will not be a part of the resultant contract.

(iii) VOLUME III – PRICE. The offeror shall complete the Schedule of Supplies/Services page(s) of the Standard Form (SF) 1449, Continuation Sheet of the solicitation with pricing for the base and the option periods. The offeror’s price proposal should include a breakout of the proposed labor categories and the rates for each category.

(iv) VOLUME IV - SOLICITATION, OFFER AND AWARD DOCUMENTS AND CERTIFICATIONS/REPRESENTATIONS. Certifications and Representations - Each offeror shall complete (fill-in and signatures) the solicitation sections indicated below using the file (without modification to the file) provided with the solicitation. An authorized official of the firm shall sign the SF 1449 and all certifications requiring original signature. An Acrobat PDF file shall be created to capture the signatures for submission.

I. DELIVERY OF OFFERS

The RFP due date is listed block 8 of the SF1449. Any questions pertaining to this solicitation must be submitted in writing via email to Sheila Thompson (Thompson.Sheila@dol.gov) not later than 11:00 am ET Thursday, May 27, 2010.

1. Offerors shall submit a redacted electronic copy and an un-redacted electronic copy of each volume to Thompson.Sheila@dol.gov (CC: Stein.Tova@dol.gov). In addition to the electronic copies, Offerors shall submit hard copies of their proposals, using one of the following methods for delivering offers:

EXPRESS MAIL/COMMON CARRIERS: Offers submitted by express mail services (FEDEX, UPS, DHL, etc.) shall be submitted to: U.S. Department of Labor OASAM/BOC, Office of Procurement Services, ATTN: Sheila Thompson, 200 Constitution Ave, NW, Room S-4316, Washington, DC 20210

· NOTE: Delivery of express mail services at the DOL is not reliable and usually arrives one to two days AFTER the schedule delivery date. If the offeror intends to use express mail service, it is recommended to have delivery scheduled for one to two days BEFORE the RFP due date.

· U. S. POSTAL SERVICE CHANNELS (Highly discouraged): Offers submitted through US Postal Service shall be mailed to the following address:

OASAM/BOC/OPS

ATTN: (Mr. Sheila Thompson)

200 Constitution Ave, NW

Room S-4316

Washington, DC 20210

NOTE: Because of tightened security measures, this method of delivery is strongly discouraged. Packages arriving through postal service are screened and are opened prior to receipt at OPS. These actions and other uncertain delays are probable and outside the control of OPS. Any package received by OPS through postal channels after the due date will be returned to the offeror in the same condition in which it was received. The contents will not be evaluated and therefore, be ineligible for award. HANDCARRIED PROPOSALS ARE NOT PERMITTED.

L-2

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