DOE_ATM_RFI_10052026.pdf

Department of Energy | ATM Services RFI | Page 1

U.S. DEPARTMENT OF ENERGY

REQUEST FOR INFORMATION (RFI)

Automated Teller Machine (ATM) Services Forrestal and Germantown Facilities

RFI Number: 89303027NMA000105 Response Due Date/Time: 10:00 a.m. ET, October 19, 2026 Point of Contact: Eric Schermerhorn eric.schermerhorn@hq.doe.gov

1. Purpose and RFI Notice The U.S. Department of Energy (DOE) is conducting market research regarding a potential no-cost-to-the- Government arrangement for the placement, operation, and servicing of automated teller machines (ATMs) for use by DOE employees, contractors, visitors, and other authorized facility occupants or users, as applicable.

DOE anticipates that no appropriated funds would be used for ATM transaction services and that DOE would make no contract payments to the ATM provider under the contemplated arrangement. Transactions would occur directly between the ATM provider or financial institution and individual ATM users. This RFI is intended to help DOE understand available business models, capabilities, fees, site requirements, security considerations, and other logistical or legal considerations.

This RFI is issued solely for market research and planning purposes. It is not a solicitation, request for proposal, invitation for bid, or promise to issue a future solicitation or enter into an agreement. Responses are not offers and cannot be accepted by DOE to form a binding contract. DOE will not reimburse respondents for costs incurred in preparing or submitting a response or participating in a site visit or other market-research activity. This RFI does not amend, supersede, or terminate any existing DOE agreement or obligation.

2. Background and Locations DOE is assessing ATM services at the following facilities:

• Forrestal Building, 1000 Independence Avenue SW, Washington, DC 20585.

• Germantown Building, 19901 Germantown Road, Germantown, MD 20874.

DOE is seeking industry input regarding the appropriate number and placement of one (1) ATM at each facility. DOE is also seeking industry input for an optional service of in-person banking services at the DOE Germantown Building. Respondents should identify any assumptions regarding anticipated transaction volume, facility population, access, or other factors that affect their proposed approach.

The approximate average occupancy level for DOE Forrestal is 2,500 and at DOE Germantown is 800.

3. Anticipated ATM Services and Capabilities DOE is interested in commercially available ATM solutions. Respondents should describe the capabilities of the ATMs they would propose, including, as applicable:

• Cash withdrawals and balance inquiries.

• Deposit capability and any limitations on deposit services.

• Account transfers and other expanded transaction capabilities.

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• Surcharge-free or reduced-fee transaction options.

• Accessibility features and compliance with applicable accessibility requirements.

• Contactless, cardless, or mobile-wallet transaction capabilities.

• Available cash denominations and cash-capacity limitations.

• Remote monitoring, diagnostics, and transaction-status monitoring.

• ATM uptime and proposed service-level or availability standards.

• Preventive maintenance, corrective maintenance, and repair response times.

• Cash replenishment and cash-handling procedures.

• Support for multiple financial networks and any network limitations.

DOE is also interested in the option for in-person banking services at the DOE Germantown Building.

Those services would include, as applicable:

• Checking, Savings, and other accounting services

• Loan services

• Financial planning services

4. Installation, Site, and Government Support Requirements Respondents should identify all requirements necessary to install and operate their proposed ATMs, including physical space, electrical service, telecommunications or network connectivity, cabling, anchoring, structural requirements, environmental requirements, security equipment, and any other site dependencies.

Respondents should clearly distinguish between equipment, services, utilities, connectivity, or other support that would be furnished at the respondent's expense and anything the respondent would request DOE to provide. Respondents should identify whether dedicated commercial telecommunications or Internet service is required and how such service would be obtained and paid for.

No installation, alteration, cabling, anchoring, modification, construction, or other work within a DOE facility would be permitted without prior DOE review and approval. DOE would retain authority to approve proposed ATM locations and facility modifications.

5. Security, Access, and Servicing Respondents should describe their physical and cybersecurity controls for ATM operations, including tamper and skimming protections, remote monitoring, incident notification, protection of transaction and customer information, and any other relevant safeguards.

Respondents should describe anticipated facility-access requirements for installation, cash replenishment, maintenance, repair, inspection, and removal. Identify the anticipated number and categories of personnel requiring recurring access, expected frequency of access, whether work would be performed by employees or subcontractors, and any requirements for armored-car or similar cash-servicing access.

Personnel granted access would be subject to applicable DOE security, badging, and facility-access requirements.

6. Business Model, Fees, and Federal Space Considerations DOE is particularly interested in understanding how respondents would provide ATM services without direct payment from DOE. Respondents should describe the proposed business model, including all

Department of Energy | ATM Services RFI | Page 3 transaction fees, surcharges, interchange revenue, or other sources of compensation associated with operating the ATMs.

Respondents should identify ATM fees that would apply to customers or members of the respondent's financial institution and to non-customers/non-members, including any proposed discounts, fee waivers, or surcharge-free arrangements for DOE personnel.

Respondents should identify whether they are a Federal credit union, State-chartered credit union, commercial bank, independent ATM operator, or other type of entity.

7. Equipment Ownership, Maintenance, and Removal Respondents should identify ownership of all proposed ATMs and associated equipment and describe responsibility for installation, maintenance, upgrades, replacement, insurance, damage, and other operating costs.

Respondents should describe their approach to removal of ATMs and associated vendor-owned equipment at the expiration or termination of an arrangement. DOE anticipates that the provider would be responsible for removal and, as directed by DOE, restoration of affected areas resulting from the provider's installation or removal activities.

8. Requested Information Interested respondents are requested to provide a concise response addressing the following:

1. Vendor/legal entity name, business address, and primary point of contact.

2. Unique Entity Identifier (UEI) and SAM.gov registration status, if applicable.

3. Entity type (for example, Federal credit union, State-chartered credit union, commercial bank, independent ATM operator, or other).

4. The NAICS code(s) the respondent believes best represent the proposed ATM services. One potential applicable NAICS code is 522110 – Commercial Banking

5. Description of the proposed ATM solution, including recommended number of ATMs at each DOE location and supported transaction capabilities.

6. ATM fees for customers/members and non-customers/non-members, including discounts, waivers, or surcharge-free options proposed for DOE users.

7. Description of the proposed no-cost-to-the-Government business model and all anticipated sources of compensation or revenue.

8. Identification of all costs, services, utilities, equipment, connectivity, security support, space, or other consideration the respondent would request DOE to provide.

9. Identification of any statutory, regulatory, licensing, real-property, or other authority the respondent believes applies to placement and operation of its ATMs in Federal facilities, including any claimed authority for Federal space or services without charge.

10. Detailed site requirements, including footprint, electrical, telecommunications/network, cabling, anchoring, structural, environmental, and security requirements.

11. Maintenance, cash replenishment, remote monitoring, uptime, and repair-response approach.

12. Physical security, cybersecurity, anti-skimming/tampering, and incident-response capabilities.

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13. Anticipated number and categories of personnel requiring DOE facility access, frequency of access, and use of subcontractors or armored-car services.

14. Approach to equipment removal and restoration at the conclusion of the arrangement.

15. Availability to participate in a DOE facility walkthrough for logistical and site-planning purposes.

16. Relevant experience providing similar ATM services in Federal office buildings or comparable secure facilities, particularly in the National Capital Region. Include references and contact information where available.

17. Any recommended contract, license, permit, space-use, or other agreement structure that the respondent believes is appropriate for the contemplated arrangement, with a brief explanation.

18. Any other information, assumptions, constraints, or recommendations DOE should consider in developing a future requirement.

9. Response Instructions Submit responses no later than 10:00 a.m. ET on October 19, 2026 to eric.schermerhorn@hq.doe.gov Responses should reference “DOE ATM Services RFI” in the subject line. DOE requests that responses be provided electronically in Microsoft Word or searchable PDF format and be limited to approximately ten

(10) pages, excluding supporting product literature, if any.

Respondents should clearly mark information they consider proprietary or confidential. DOE may use information received through this RFI to develop acquisition, real-property, security, logistical, or other planning documents. Respondents should not submit information they do not want considered for those purposes.

10. Site Walkthrough DOE may conduct one or more optional facility walkthroughs to assist interested respondents in understanding access, proposed ATM locations, utilities, security, and other logistical conditions.

Participation in a walkthrough will not be a prerequisite to responding to this RFI unless DOE subsequently states otherwise. Details, if scheduled, will be provided separately.

11. Questions Questions regarding this RFI should be submitted to eric.schermerhorn@hq.doe.gov by 14 October, 2026 by 10:00am ET. DOE may consolidate questions and provide responses as appropriate for market-research purposes.

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