DOC26GS0010AA_Oct_16_26_solicitation_doc.pdf

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Attached to
Parole After Hours Answering Service
Solicitation number
DOC26GS0010AA
Issued by
Hartford County, Connecticut

About this file

This is a Request for Information (RFI) solicitation document issued by the Connecticut Department of Correction seeking information on communication and incident response service platforms for all Parole & Community Services locations statewide. The RFI, numbered DOC26GS0010AA, is open to all vendors and requires responses by August 19, 2026 at 2:00 p.m. EDT. The solicitation opened July 31, 2026 at 7:00 a.m. EDT. As part of their response, vendors must provide online demonstrations via Microsoft Teams. The RFI does not specify line items, set particular quantities, include a defined questions-and-answers period, or identify an estimated total contract value. No site visits or bidders' conferences are mentioned in the solicitation materials.

Pricing terms are vendor-specified with free on board delivery to destination. The solicitation does not identify an incumbent vendor, set-asides, contract renewal options, or specific funding requirements and sources. This is a market research RFI rather than a competitive procurement, designed to gather information on currently available platforms in the marketplace. Detailed requirements and specifications are contained in the attached Technology - Answering Service RFI.docx scope-of-work document. Inquiries should be directed to Tracie Gadrow at the Connecticut Department of Correction, 24 Wolcott Hill Road, Wethersfield, CT 06109; 860-692-7653 or Tracie.Gadrow@ct.gov.

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Text version

Solicitation Number: DOC26GS0010AA

Parole After Hours Answering Service

Request for Information (RFI)

Correction, Dept. of

July 31, 2026 - August 19, 2026

Page:2

General Header Information

This bid has no questions defined.

DOC26GS0010AA

No. DOC26GS0010AA Title: Parole After Hours Answering Service Start Date: July 31, 2026 at 7:00:00 AM EDT End Date: August 19, 2026 at 2:00:00 PM EDT Vendor Q&A Start Date:

Vendor Q&A End Date:

Estimated Total Value:

Who can respond to this bid? : All Vendors Description: The CT Department of Correction is seeking information on current platforms available for communication and incident response services for all Parole & Community Services locations statewide. Online demonstrations via Teams will be required as a part of this RFI. Please see attached Scope of Work for detailed information related to this RFI.

Delivery Terms: Free On Board Destination Payment Terms: Vendor Specified Contact Information: Correction, Dept. of

Tracie Gadrow 24 Wolcott Hill Road Wethersfield CT, 06109 United States Tel: 860-692-7653 Email: Tracie.Gadrow@ct.gov

Contact Details: If you have any questions, please contact:

Tracie Gadrow 24 Wolcott Hill Road Wethersfield CT, 06109 United States Tel: 860-692-7653 Email: Tracie.Gadrow@ct.gov

Selected Categories:

Page:3

Documents:

Technology - Answering Service RFI.docx

Page:4

Item Specifications Solicitation has been designated as having no line items.

Page:5

File details come from the government source that posted it. Updated .