DOC26GS0010AA_Sep_1_26_solicitation_doc.pdf

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Attached to
Parole After Hours Answering Service
Solicitation number
DOC26GS0010AA
Issued by
Hartford County, Connecticut

About this file

This is a Request for Information (RFI) solicitation issued by the Connecticut Department of Correction seeking information on communication and incident response service platforms for Parole & Community Services locations statewide. The RFI, designated DOC26GS0010AA, was posted July 31, 2026 at 7:00 AM EDT with responses due August 19, 2026 at 2:00 PM EDT. All vendors are eligible to respond. The solicitation requires vendors to provide online demonstrations via Microsoft Teams as part of their submission. No formal questions-and-answers period has been defined for this market-research RFI. Detailed requirements and specifications are contained in the attached Technology - Answering Service RFI scope-of-work document. The solicitation contains no line items and specifies no estimated total contract value.

Pricing terms are vendor-specified with Free On Board Destination delivery terms. No set-asides, incumbent vendor information, contract renewal options, or specific funding amounts are identified in the solicitation materials. Contact for questions is Tracie Gadrow, Connecticut Department of Correction, 24 Wolcott Hill Road, Wethersfield, CT 06109; telephone 860-692-7653 or email Tracie.Gadrow@ct.gov.

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Text version

Solicitation Number: DOC26GS0010AA

Parole After Hours Answering Service

Request for Information (RFI)

Correction, Dept. of

July 31, 2026 - August 19, 2026

Page:2

General Header Information

This bid has no questions defined.

DOC26GS0010AA

No. DOC26GS0010AA Title: Parole After Hours Answering Service Start Date: July 31, 2026 at 7:00:00 AM EDT End Date: August 19, 2026 at 2:00:00 PM EDT Vendor Q&A Start Date:

Vendor Q&A End Date:

Estimated Total Value:

Who can respond to this bid? : All Vendors Description: The CT Department of Correction is seeking information on current platforms available for communication and incident response services for all Parole & Community Services locations statewide. Online demonstrations via Teams will be required as a part of this RFI. Please see attached Scope of Work for detailed information related to this RFI.

Delivery Terms: Free On Board Destination Payment Terms: Vendor Specified Contact Information: Correction, Dept. of

Tracie Gadrow 24 Wolcott Hill Road Wethersfield CT, 06109 United States Tel: 860-692-7653 Email: Tracie.Gadrow@ct.gov

Contact Details: If you have any questions, please contact:

Tracie Gadrow 24 Wolcott Hill Road Wethersfield CT, 06109 United States Tel: 860-692-7653 Email: Tracie.Gadrow@ct.gov

Selected Categories:

Page:3

Documents:

Technology - Answering Service RFI.docx

Page:4

Item Specifications Solicitation has been designated as having no line items.

Page:5

File details come from the government source that posted it. Updated .