Parole After Hours Answering Service
Closed State & local contract opportunity Posted
- Solicitation number
- DOC26GS0010AA
- State
- Connecticut
- Responses due
Opportunity facts
- Jurisdiction
- UNSPSC codes
- Point of contact
-
- Tracie Gadrow tracie.gadrow@ct.gov (860) 692-7653
Opportunity details come from webprocure.proactiscloud.com. Updated .
About this opportunity
The Connecticut Department of Correction is issuing an RFI (DOC26GS0010AA) for communication and incident response service platforms serving all Parole & Community Services locations statewide, with responses due August 19, 2026 at 2:00 p.m. EDT.
This is a market-research RFI rather than a competitive procurement; all vendors are eligible to respond. Respondents must provide online demonstrations via Microsoft Teams as part of their submission. No questions-and-answers period is defined for this solicitation.
The scope covers current platforms available for after-hours answering and incident response services across the parole and community services network. Detailed requirements are contained in the attached Technology — Answering Service RFI.docx scope-of-work document.
Pricing terms are vendor-specified with free on board delivery to destination. No estimated contract value, set-asides, incumbent vendor information, or contract renewal options are identified in the solicitation materials. The RFI does not specify line items.
Contact: Tracie Gadrow, Connecticut Department of Correction, 24 Wolcott Hill Road, Wethersfield, CT 06109; 860-692-7653 or Tracie.Gadrow@ct.gov.
Opportunity text
The CT Department of Correction is seeking information on current platforms available for communication and incident response services for all Parole & Community Services locations statewide. Online demonstrations via Teams will be required as a part of this RFI. Please see attached Scope of Work for detailed information related to this RFI.
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