DOC26GS0010AA_Oct_8_26_solicitation_doc.pdf
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- Attached to
- Parole After Hours Answering Service
- Solicitation number
- DOC26GS0010AA
- Issued by
- Hartford County, Connecticut
About this file
This is a Request for Information (RFI) solicitation issued by the Connecticut Department of Correction seeking information on communication and incident response service platforms for Parole & Community Services locations throughout Connecticut. The RFI, numbered DOC26GS0010AA, is open to all vendors and seeks details on current platforms available for after-hours answering and incident response services. Responses are due by August 19, 2026 at 2:00 p.m. EDT. The solicitation period runs from July 31, 2026 at 7:00 a.m. EDT through August 19, 2026. As part of their submission, vendors must provide online demonstrations via Microsoft Teams. The RFI does not include defined line items, and no questions-and-answers period has been scheduled. Detailed requirements are contained in the attached Technology - Answering Service RFI scope-of-work document.
Pricing terms are vendor-specified with Free On Board (FOB) Destination delivery terms. No estimated contract value has been identified for this market research RFI. No set-asides, incumbent vendor information, or contract renewal options are specified in the solicitation materials. The contact for this RFI is Tracie Gadrow at the Connecticut Department of Correction, 24 Wolcott Hill Road, Wethersfield, CT 06109, telephone 860-692-7653 or email Tracie.Gadrow@ct.gov.
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Text version
Solicitation Number: DOC26GS0010AA
Parole After Hours Answering Service
Request for Information (RFI)
Correction, Dept. of
July 31, 2026 - August 19, 2026
Page:2
General Header Information
This bid has no questions defined.
DOC26GS0010AA
No. DOC26GS0010AA Title: Parole After Hours Answering Service Start Date: July 31, 2026 at 7:00:00 AM EDT End Date: August 19, 2026 at 2:00:00 PM EDT Vendor Q&A Start Date:
Vendor Q&A End Date:
Estimated Total Value:
Who can respond to this bid? : All Vendors Description: The CT Department of Correction is seeking information on current platforms available for communication and incident response services for all Parole & Community Services locations statewide. Online demonstrations via Teams will be required as a part of this RFI. Please see attached Scope of Work for detailed information related to this RFI.
Delivery Terms: Free On Board Destination Payment Terms: Vendor Specified Contact Information: Correction, Dept. of
Tracie Gadrow 24 Wolcott Hill Road Wethersfield CT, 06109 United States Tel: 860-692-7653 Email: Tracie.Gadrow@ct.gov
Contact Details: If you have any questions, please contact:
Tracie Gadrow 24 Wolcott Hill Road Wethersfield CT, 06109 United States Tel: 860-692-7653 Email: Tracie.Gadrow@ct.gov
Selected Categories:
Page:3
Documents:
Technology - Answering Service RFI.docx
Page:4
Item Specifications Solicitation has been designated as having no line items.
Page:5
File details come from the government source that posted it. Updated .