DOC26GS0010AA_Aug_24_26_solicitation_doc.pdf

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Attached to
Parole After Hours Answering Service
Solicitation number
DOC26GS0010AA
Issued by
Hartford County, Connecticut

About this file

This is a Request for Information (RFI) solicitation issued by the Connecticut Department of Correction seeking information on communication and incident response service platforms for all Parole & Community Services locations statewide. The solicitation number is DOC26GS0010AA, with a posting period from July 31, 2026 at 7:00 AM EDT through August 19, 2026 at 2:00 PM EDT. All vendors are eligible to respond to this market-research RFI. Respondents must provide online demonstrations via Microsoft Teams as part of their submission. The detailed requirements and scope are contained in the attached Technology - Answering Service RFI.docx document. No formal questions-and-answers period has been defined for this solicitation, and no line items have been specified.

The solicitation does not identify an estimated total contract value, set-asides, or incumbent vendor information. Pricing terms are to be specified by vendors, with Free On Board delivery to destination. No contract renewal options are identified in the solicitation materials. The primary contact for questions is Tracie Gadrow at the Connecticut Department of Correction, 24 Wolcott Hill Road, Wethersfield, CT 06109, telephone 860-692-7653, or email Tracie.Gadrow@ct.gov.

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Text version

Solicitation Number: DOC26GS0010AA

Parole After Hours Answering Service

Request for Information (RFI)

Correction, Dept. of

July 31, 2026 - August 19, 2026

Page:2

General Header Information

This bid has no questions defined.

DOC26GS0010AA

No. DOC26GS0010AA Title: Parole After Hours Answering Service Start Date: July 31, 2026 at 7:00:00 AM EDT End Date: August 19, 2026 at 2:00:00 PM EDT Vendor Q&A Start Date:

Vendor Q&A End Date:

Estimated Total Value:

Who can respond to this bid? : All Vendors Description: The CT Department of Correction is seeking information on current platforms available for communication and incident response services for all Parole & Community Services locations statewide. Online demonstrations via Teams will be required as a part of this RFI. Please see attached Scope of Work for detailed information related to this RFI.

Delivery Terms: Free On Board Destination Payment Terms: Vendor Specified Contact Information: Correction, Dept. of

Tracie Gadrow 24 Wolcott Hill Road Wethersfield CT, 06109 United States Tel: 860-692-7653 Email: Tracie.Gadrow@ct.gov

Contact Details: If you have any questions, please contact:

Tracie Gadrow 24 Wolcott Hill Road Wethersfield CT, 06109 United States Tel: 860-692-7653 Email: Tracie.Gadrow@ct.gov

Selected Categories:

Page:3

Documents:

Technology - Answering Service RFI.docx

Page:4

Item Specifications Solicitation has been designated as having no line items.

Page:5

File details come from the government source that posted it. Updated .