DOC26GS0010AA_Aug_27_26_solicitation_doc.pdf

This is a Request for Information (RFI) issued by the Connecticut Department of Correction seeking market research on communication and incident response service platforms for all Parole & Community Services locations statewide. The solicitation, numbered DOC26GS0010AA, solicits information on current platforms available for after-hours answering and incident response services across the parole and community services network. Respondents must provide online demonstrations via Microsoft Teams as part of their submission. Responses are due August 19, 2026 at 2:00 p.m. EDT. This is a market-research RFI rather than a competitive procurement, making all vendors eligible to participate. No questions-and-answers period, site visits, or bidders' meetings are defined for this solicitation. No contract award date, estimated contract value, or contract renewal options are specified in the solicitation materials.

Pricing terms are vendor-specified with free on board delivery to destination. No set-asides, incumbent vendor information, contract line items, or estimated contract value are identified in the solicitation materials. The RFI does not establish a defined contract term. Contact for this opportunity is Tracie Gadrow, Connecticut Department of Correction, 24 Wolcott Hill Road, Wethersfield, CT 06109; telephone 860-692-7653 or email Tracie.Gadrow@ct.gov. Detailed requirements are contained in the attached Technology - Answering Service RFI scope-of-work document.