DOC26GS0010AA_Oct_13_26_solicitation_doc.pdf
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- Attached to
- Parole After Hours Answering Service
- Solicitation number
- DOC26GS0010AA
- Issued by
- Hartford County, Connecticut
About this file
This is a Request for Information (RFI) document issued by the Connecticut Department of Correction seeking vendor responses regarding communication and incident response service platforms for Parole & Community Services locations statewide. The RFI, designated DOC26GS0010AA, opened July 31, 2026 at 7:00 a.m. EDT with responses due August 19, 2026 at 2:00 p.m. EDT. All vendors are eligible to respond to this market-research solicitation. Respondents are required to provide online demonstrations via Microsoft Teams as part of their submission. No formal bidders' conference or site visits are specified in the solicitation materials. The scope of work is detailed in the attached Technology - Answering Service RFI document, which addresses after-hours answering and incident response services across the parole and community services network.
No estimated contract value, line items, set-asides, incumbent vendor information, or contract renewal options are identified in the solicitation. Pricing terms are vendor-specified with free on board delivery to destination. No questions-and-answers period is defined for this RFI. The primary point of contact is Tracie Gadrow at the Connecticut Department of Correction, 24 Wolcott Hill Road, Wethersfield, CT 06109; telephone 860-692-7653 or Tracie.Gadrow@ct.gov.
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Text version
Solicitation Number: DOC26GS0010AA
Parole After Hours Answering Service
Request for Information (RFI)
Correction, Dept. of
July 31, 2026 - August 19, 2026
Page:2
General Header Information
This bid has no questions defined.
DOC26GS0010AA
No. DOC26GS0010AA Title: Parole After Hours Answering Service Start Date: July 31, 2026 at 7:00:00 AM EDT End Date: August 19, 2026 at 2:00:00 PM EDT Vendor Q&A Start Date:
Vendor Q&A End Date:
Estimated Total Value:
Who can respond to this bid? : All Vendors Description: The CT Department of Correction is seeking information on current platforms available for communication and incident response services for all Parole & Community Services locations statewide. Online demonstrations via Teams will be required as a part of this RFI. Please see attached Scope of Work for detailed information related to this RFI.
Delivery Terms: Free On Board Destination Payment Terms: Vendor Specified Contact Information: Correction, Dept. of
Tracie Gadrow 24 Wolcott Hill Road Wethersfield CT, 06109 United States Tel: 860-692-7653 Email: Tracie.Gadrow@ct.gov
Contact Details: If you have any questions, please contact:
Tracie Gadrow 24 Wolcott Hill Road Wethersfield CT, 06109 United States Tel: 860-692-7653 Email: Tracie.Gadrow@ct.gov
Selected Categories:
Page:3
Documents:
Technology - Answering Service RFI.docx
Page:4
Item Specifications Solicitation has been designated as having no line items.
Page:5
File details come from the government source that posted it. Updated .