4._Evaluation_Factors_for_Award_(RFQ).pdf

(Attachment # 4)

REQUEST FOR QUOTE

VEHICLE TOWING, STORAGE, MAINTENANCE & DISPOSAL SERVICES

NEW ENGLAND DISTRICTS OF CONNECTICUT, MAINE, MASSACHUSETTS,

NEW HAMPSHIRE, RHODE ISLAND AND VERMONT

SOLICITATION NO.: DJM-17-A44-Q-0003

1. 52.212-2 EVALUATION - COMMERCIAL ITEMS (OCT 2014)

(a) The contract will be awarded to the responsible company whose proposal conforming to the solicitation will be most advantageous to the government, based on the evaluation of Technical Capability, Past Performance, and Price.

TECHNICAL CAPABILITY

PAST PERFORMANCE

PRICE

Technical and past performances, when combined, are significantly more important than cost or price.

(b) Options. The government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

End of Provision

2. EVALUATION PROCESS

(a) The evaluation process consists of three (3) components: (1) Price, (2) Past Performance, and (3) Technical Capability by way of Written Proposals and Site Visits. Even though there are three components, the contract will be awarded to the responsible company whose proposal conforming to the solicitation will be most advantageous to the government, based on the evaluation of Price, Past Performance, and Technical Capability.

(b) The Written Proposal should not exceed 25 pages to include the Physical Security Plan, Tables, Charts, Photos, etc. The Pricing Schedule is excluded from the page number requirement of the written proposal. Proposals should be typed, double-spaced on standard-sized paper (8.5" x 11") with 1" margins on all sides with 12 point Times New Roman font. If two (2) sided proposals are submitted, each side will count as one (1) page.

(c) Site visits will be conducted by the Technical Evaluation Board (TEB) and contractor will be notified of the date and time. No rescheduling of site visits will be done unless determined necessary by the government to resolve unanticipated problems or delays encountered in the proposal process.

EVALUATION FACTORS FOR AWARD

VEHICLE TOWING, STORAGE, MAINTENANCE & DISPOSAL SERVICES

NEW ENGLAND DISTRICTS OF CONNECTICUT, MAINE, MASSACHUSETTS,

NEW HAMPSHIRE, RHODE ISLAND AND VERMONT

SOLICITATION NO.: DJM-17-A44-Q-0003

3. TECHNICAL CAPABILITY

(a) Technical Capability will be presented to the government by means of a Written Proposal and via the government’s observations at a site visit. The specific technical evaluation sub-factors, which must be addressed in the Written Proposal, are set forth below. The responses to each section of Technical Capability must contain an adequate description of the services being offered in sufficient detail for the Technical Evaluation Board (TEB) to determine that your company can meet the requirements of the solicitation.

(b) The Technical Capability factors and sub-factors below will be used by the Technical Evaluation Board (TEB) to comparatively evaluate each company. All responses must be presented to the TEB in the Written Proposal, and the current or proposed storage facilities must be available for the TEB members to conduct a Site Inspection.

(1) FACILITY, STAFFING, AND SECURITY

(i) Your firm’s current or proposed storage facilities meet the requirements of the SOW.

(ii) Your workforce (including sub-lets), will meet the requirements of the SOW.

(iii) Physical Security Plan in place at the indoor and outdoor storage facilities to include a proposed schematic for storage of indoor assets.

(2) TOWING

(i) Towing fleet and other equipment available to handle all requirements of the SOW.

(ii) Towing process upon receipt of the STO.

(3) INITIAL INTAKE, STORAGE, AND MAINTENANCE

(i) Initial intake of a vehicle.

(ii) Key control system to be used.

(iii) Contents of a case file and how it will be established and maintained.

(iv) Maintenance services to be provided, controlled, and documented.

(v) Simple hidden compartments to be repaired or removed. Complex hidden compartments to be repaired or removed.

(vi) Complied with all laws, permits, ordinances, and zoning requirements associated with; facilities, staffing, security, vehicle towing, intake, storage, maintenance and disposal.

(vii) The contractor shall possess liability insurance to be equal to or slightly greater all assets on hand at any point in time.

(4) DISPOSAL

(i) Advertising and marketing methods.

(ii) Entire live auction process from preview day through the USMS receipt of sale proceeds and paperwork (security, registration and documentation, etc.).

(iii) Entire online auction process from the time as asset is posted on the

VEHICLE TOWING, STORAGE, MAINTENANCE & DISPOSAL SERVICES

NEW ENGLAND DISTRICTS OF CONNECTICUT, MAINE, MASSACHUSETTS,

NEW HAMPSHIRE, RHODE ISLAND AND VERMONT

SOLICITATION NO.: DJM-17-A44-Q-0003

website to the auction closing through the USMS receipt of sale proceeds and paperwork.

(c) Technical Capability will be scored on a five (5) level scoring scale:

Outstanding: Contractor exceeded many contractual requirements of the solicitation.

Very Good: Contractor met and exceeded some contractual requirements of the solicitation.

Satisfactory: Contractor met contractual requirements of the solicitation.

Marginal: Contractor did not meet some contractual requirements of the solicitation.

Unsatisfactory: Contractor did not meet most contractual requirements of the solicitation.

4. PAST PERFORMANCE

(a) By past performance, the government means the offeror’s record of conforming to specifications and to standards of good workmanship; the offeror’s adherence to contract schedules, including the administrative aspects of performance; the offeror’s reputation for reasonable and cooperative behavior and commitment to customer satisfaction; and generally, the offeror’s business-like concern for the interest of the customer.

(b) The evaluation of the offeror’s past performance will be used as a means of evaluating the relative capability of the offeror with that of other competitors. Past Performance will be rated on the scoring system listed below.

(c) In investigating an Offeror’s performance, the government may consider the information provided by the Contractor as well as information obtained from other sources, including past and present customers and their employees; other federal government agencies (including National Institutes of Health Contractor Performance System), state and local government agencies;

consumer protection organizations and better business bureaus; former subcontractors; and others who may have pertinent information.

(d) The offeror is required to provide information regarding the level of performance, in terms of delivery and quality achieved, under government and/or commercial contract(s) for the same or similar services within the last three years. The information provided should reflect the offeror’s record of performance in the areas of conforming to specifications, adherence to contract schedules, reputation for reasonable and cooperative behavior, commitment to customer satisfaction and business-like concern for the interest of the customer. Additionally, if performance deficiencies are identified, describe the deficiency and the corrective action taken.

(e) The offeror is required to provide a completed worksheet “Past Performance Data Worksheet” (Attachment #6) for three (3) similar and relevant Federal Government or Commercial contracts worked on within the last three (3) years.

(f) In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available, the Offeror may not be evaluated favorably or unfavorably on past performance, and will receive a neutral rating.

VEHICLE TOWING, STORAGE, MAINTENANCE & DISPOSAL SERVICES

NEW ENGLAND DISTRICTS OF CONNECTICUT, MAINE, MASSACHUSETTS,

NEW HAMPSHIRE, RHODE ISLAND AND VERMONT

SOLICITATION NO.: DJM-17-A44-Q-0003

(g) Past Performance will be scored as follows:

Outstanding: Exceeded many contractual requirements to the Organization’s benefit Very Good: Met contractual requirements and exceeded some to the Organization’s benefit Satisfactory: Met contractual requirements Marginal: Did not meet some contractual requirements Unsatisfactory: Did not meet most contractual requirements Neutral: Contractor does not have relevant Past Performance.

5. PRICE

Each price quote will be evaluated for reasonableness. Price reasonableness is a comparison of the proposed price with the prices proposed by other Offerors, the government’s estimate, current prices for the same or similar services, current market conditions, as well as other relevant measures. Contract award will be based on an assessment of which quotation presents the best combination of technical capability, past performance and price. The government may make award for other than the lowest price.