DJJ-APG-15-S-0038_QandA2.docx

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security gate and bollards maintenance
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DJJ-APG-15-S-0038
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The following questions were received and answered below. Additional questions will not be accepted and responses to this RFQ are due by 5pm ET, August 10, 2015. Further extensions are not available.

Q:Is the system currently being maintained?
A:YES, current service expires Sept 30, 2015
Q:What date was the last preventative maintenance completed?
A:See attached DJJ-APG-15-S-0038 Maintenance Record.
Q:Are the last 12 months maintenance records available for review?
A:See attached DJJ-APG-15-S-0038 Bollard Gate Arm Service Maintenance Record.
Q:Are there restricted times maintenance must be completed?
A:Currently the service times are Monday thru Friday 0600 – 1800.
Q:Additionally, does the contractor have access to the ID and password to the programmable logic controllers?
A:Yes.
Q:All of our personnel hold CAC ID, is this sufficient? After reviewing the security requirements, we are not clear about what security requirements would pertain to the personnel performing the maintenance and executing repair service.
A:Currently Technicians are escorted by appropriate personnel. We may look into getting technicians access at a later date.
Q:Can you clarify if the monthly PM charge all inclusive – parts that may need to be replaced and labor?
A:We prefer all inclusive but will evaluate all quotes received.

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