Exhibit_J-3_DELIVERABLES.pdf

DJD-12-R-0046, Exhibit J-3 Page 1

EXHIBIT J-3 DELIVERABLES

The Contractor shall be responsible for any assistance that may be required when creating technical, administrative, and management deliverables as previously described in the tasks. The Contractor shall submit the work products associated to the deliverables outlined in the following table:

TASK DELIVERABLE

TITLE/DESCRIPTION

DUE DATE

Deliverable 1. T2S2 System TBD by Delivery/Task Order Deliverable 2. Engineering Installation Services TBD by Delivery/Task Order Deliverable 3. T2S2 Transportable System IAW SOW Section C.G.1 Deliverable 4. LIMS-1 IAW SOW Section C.G.2 Deliverable 5. LIMS-2 IAW SOW Section C.G.2 Deliverable 6. Basic System Administration

Training IAW SOW Section C.J.3.K.1

Deliverable 7. Basic User Training Course IAW SOW Section C.J.3.K.2 Deliverable 8. Advanced System Administration and Maintenance Training Course IAW SOW Section C.J.3.K.3

Deliverable 9. General Engineering Consultation Services

IAW SOW Section C.J.3.K.4

Deliverable 10. Annual Fleet Service, Support and Maintenance CLIN (AFSSMC)

Deliverable 11. Program Status Report (or, Monthly Report)

Monthly. No later than the 15th working day of the following month.

Deliverable 12. Quarterly - Baseline/Hardware Report

Quarterly

Deliverable 13. Weekly – Open Help Desk Ticket Report

Every Tuesday of the week.

Deliverable 14. Monthly Invoice Monthly. IAW Section G.4 No later than the 15th working day of the following month.

Deliverable 15. Field Review Report Monthly. No later than the 15th working day of the following month.

Deliverable 16. System Administrator’s Guide Initial copy due upon system installation. Shall be updated for each new version of software, or otherwise as needed.

Deliverable 17. Operator/Monitor’s Guide Initial copy due upon system installation. Shall be updated for each new version of software, or otherwise as needed.

DJD-12-R-0046, Exhibit J-3 Page 2

Task DELIVERABLE

TITLE/DESCRIPTION

Due Date

Deliverable 18. OEM User documentation Initial copies due upon system installation. Provided at time of initial purchases or upgrades only.

Deliverable 19. Quick Reference Guide Card Initial copy due upon system installation. Shall be updated for each new version of software, or otherwise as needed.

Deliverable 20. Keyboard Default Guide Initial copy due upon system installation. Shall be updated for each new version of software, or otherwise as needed.

Deliverable 21. Maintenance Guide Initial copy due upon system installation. Shall be updated for each new version of software, or otherwise as needed.

Deliverable 22. Contact Reference Guide Initial copy due upon system installation. Shall be updated for each new version of software, or otherwise as needed.

Deliverable 23. Workaround Guides (When applicable) Initial copy due upon system installation. Shall be updated for each new version of software, or otherwise as needed.

Deliverable 24. On-line Help documentation Initial copy due upon system installation. Shall be updated for each new version of software, or otherwise as needed.

Deliverable 25. Contractor Provided Preventive Maintenance (CPPM)

Due once each year, when the government exercises its option to the AFSSMC.

Deliverable 26. Emergency Call-Out Corrective Maintenance (ECOCM, or Emergency Call-Out)

Upon request by COR, the vendor shall dispatch competent engineers to the field site within 48 hours of the request/authorization. A minimum of two per year, utilized and applied to each Division sites at the government agency’s discretion, to be provided when the government exercises its option to the

AFSSMC.

The Contractor shall be responsible for any assistance that may be required when creating technical, administrative, and management deliverables as previously described in the tasks. The Contractor shall submit the work products associated to the del...