EAP_Solicitation 15A00023Q00000019_SAM Notice ID DJA-23-AWW-PR-0211 HR RESPONSE.xlsx
XLSX spreadsheet 19 KB Posted
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- Employee Assistance Program
- Solicitation number
- DJA-23-AWWS-PR-0211
About this file
This document includes a solicitation for an Employee Assistance Program and the related questions and answers file. The solicitation seeks a contractor to provide EAP and work-life services for employees of the Department of Justice Bureau of Alcohol Tobacco Firearms and Explosives. Key requirements include call center support, short-term counseling, training, and work-life services. The response deadline is January 31, 2023 at 12:00 PM EST. Pricing is to be provided based on hourly rates for clinical and training services. The period of performance for the base year is March 1, 2023 through February 29, 2024. The incumbent contractor is Janus dba Business Health Solution. Award is estimated for the last week of February 2023.
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Other files
| File | Type | Posted |
|---|---|---|
| EAP_Solicitation 15A00023Q00000019_SAM Notice ID DJA-23-AWW-PR-0211 HR RESPONSE final-v.20230126 - 01-27-23 Edits.xlsx | XLSX spreadsheet | |
| SF1449 Vs 1-26-2023.pdf | ||
| EAP_Solicitation 15A00023Q00000019_SAM Notice ID DJA-23-AWW-PR-0211 HR RESPONSE final-v.20230126.xlsx | XLSX spreadsheet | |
| Price Info for Contractors v20230126.xlsx | XLSX spreadsheet | |
| SF1449 Vs 1-24-2023.pdf | ||
| A.1.1_EAP_SOW final - January 2023.docx | DOCX document | |
| Price Info for Contractors v20230118.xlsx | XLSX spreadsheet | |
| 15A00023Q00000019_EAP Solicitation- Vs 1-20-2023.pdf | ||
| A.1.1_EAP_SOW final 1-18-23.pdf | ||
| Past Performance Survey.docx | DOCX document | |
| B.x.x-15A00023Q00000019_EAP Solicitation- v.20220118.pdf |
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Sheet1
| Question # | RFP Reference | Page # | Question | |
| 1 | SOW, 13.Key Personnel; Solicitation, ATF-31 | SOW, 12-13; Solicitation, 20 | The provided SOW identifies the Project Manager and the Clinical Director as Key Personnel. The Solicitation identifies "Project Manager, Clinical Director, EAP Clinician, Critical Incident Responders, Trainer" as Key Personnel. Will the Government confirm that only the Project Manager and Clinical Director are Key Personnel and that resumes are only required for those two positions? | Key personnel is identified as Program Manager and Clinical Director. |
| 2 | Solicitation, ATF-04B | 11 | How long does a PSD review of the Personnel Security Package take? | For Contractors/Non-ATF Personnel, 114-128 days. |
| 3 | Solicitation, Provisions by Full Text, 52.233-2 | 31 | The 'fill-in' in paragraph (a) does not "designate the official or location where a protest may be served". Will the Government please provide this information? | Filed in. See revised SF1449 |
| 4 | Solicitation, 4.1 Quotation Instructions, 2.0 Quotation Instructions | 32 | The language indicates that the submission is due by the response date and time shown in Block 8 of the SF1449. Block 8 shows 1/31/2023 05:00. The SAM listing for this RFP designates a due date/time of Jan 31, 2023 12:00 pm EST. Will the Government clarify if responses are due by 05:00 or by 12:00 pm on 1/31/2023? | Due date January 31, 2023 @12 Noon. See revised SF1449 |
| 5 | Solicitation, 4.1 Quotation Instructions, 2.0 Quotation Instructions | 33 | The instructions state that the offeror "shall include its rates in Section" but no section is provided. Can the Government please provide what section the vendor should include rates in as appropriate? | See Revised SF1449 |
| 6 | Solicitation, 4.1 Quotation Instructions, 5.1 Evaluation Criteria, Factor 3 Price | 35 | The instructions state in part "The total evaluated price will be the sum of the prices as calculated by the contractor for the required services described in the SOW, including the option as applicable." Can the Government define what "option" is being referred to? | Total price of all the options. |
| 7 | Solicitation, 4.1 Quotation Instructions, 5.1 Evaluation Criteria, Factor 3 Price | 35 | The solicitation states "Government will evaluate its price for reasonableness, using www.CALC.GSA.gov although under FAR 16.505." FAR 16.505 applies to IDIQ contracts. The solicitation does not indicate that an IDIQ will be awarded. Can the Government clarify how the solicitation will be evaluated for price? | Price will not be evaluated. Governemnt will verify all prices are realism and reasonable. |
| 8 | SOW, 3. Specific Requirements, Eligibility | 3 | Requirement states "Employees and their eligible family members who have retired or separated by death may receive services for up to eighteen (18) months after the effective date of separation." Does this coverage stop upon contract expiration? | Yes |
| 9 | SOW, 4. Short Term Solution Focused Counseling, Short Term Counseling | 3 | Requirement states "The EAP clinicians will provide short-term, solution-focused counseling and problem-solving for up to six (6) sessions per client per issue per year." Does this coverage stop upon contract expiration? | Yes |
| 10 | SOW, 14. Optional Services | 15 | Requirement states: "Some locations may require minimal travel to nearby sites. Onsite clinicians may support more than one regional location, requiring travel and lodging." What is the extent/duration of the travel? | A travel CLN will be provided with a NTE amount and will be approved by the Contracting Officer. |
| 11 | SOW, 14. Optional Services | 15 | Requirement states: "Some locations may require minimal travel to nearby sites. Onsite clinicians may support more than one regional location, requiring travel and lodging." How is travel approved, funded, and paid? | Travel CLIN will be NTE. Travel must be approved in advance by CO/COR |
| 12 | Solicitation, SF1449 | 1 | SF1449 has Solicitation Number of 15A00023Q00000019 while SAM has Solicitation Number of DJA-23-AWWS-PR-0211. Will the Government confirm which is to be referenced in proposal response? | Please reference 15A00023Q00000019- Employee Assistance Program. |
| 13 | General | N/A | There is no information provided in the Solicitation or SOW regarding Transition In or Transition Out. If the Government has expected transition timelines and requirements, will the Government please provide them? | Transition out will be provided to the awardee only. |
| 14 | General | N/A | Is there an incumbent contractor currently performing this work? If so, can the Government provide the incumbent contractor and contract number? | Incumbent is Janus dba Business Health Solution |
| 15 | Solicitation, Section 2 - Commodity or Services Schedule | 5-9 | Will the Government clarify whether all CLINs to be priced in "Lot" units? For example, CISMs are typically priced per incident. Would the Government consider pricing CISMs per incident? | Pricing will be based on hourly rate(s). |
| 16 | Solicitation, Section 2 - Commodity or Services Schedule | 5-9 | Will the Government clarify whether all CLINs to be priced in "Lot" units? For example, EAP Training is typically priced per event. Would the Government consider pricing EAP Trainng per event? | Pricing will be based on hourly rate(s). |
| 17 | Solicitation, Section 2 - Commodity or Services Schedule | 5-9 | Will the Government clarify whether all CLINs to be priced in "Lot" units? For example, EAP Worklife is typically priced Per Employee Per Month (PEPM). Would the Government consider pricing EAP Worklife PEPM? | Pricing will be based on PEPM. |
| 18 | SOW, 3. Specific Requirements, Call Center | 2 | Requirement states: "Trained staff who are assigned to take incoming phone calls will answer the phone within five (5) phone telephonic rings." To accurately measure speed of answer, would Government agree to an industry standard, 30-second speed of answer? | No. |
| 19 | SOW, 3. Specific Requirements, Eligibility | 3 | Requirement states "Employees and their eligible family members who have retired or separated by death may receive services for up to eighteen (18) months after the effective date of separation." Does 5100 employee count include retirees? If not how many retirees are there per year? | 5100 includes retirees. |
| 20 | SOW, 6. Drug Free Workplace Program (DFWP) | 4 | On average, how many DFWP referrals are there annually? | Undetermined. |
| 21 | SOW, 9. Training, Wellness and Health Fairs | 6 | On average, how many Wellness and Health Fairs occur per year and what are the total number of hours required? | Undetermined. |
| 22 | SOW, 9. Training, Specialized Training | 6 | Requirement states: "The ATF may request specialized EAP-related training. Specialized training shall meet Government specifications and shall include a Trainer’s Guide and participant manual/guide appropriate to the subject matter." Would the Government consider a separate CLIN for any customized trainings that are not part of our standard training topics? | Yes. |
| 23 | SOW, 10. Work-Life Services, 3) Professional Care Management Services | 8 | As a result of COVID, we recommend an unlimited virtual assessment of an older loved one. Would the agency consider a virtual model versus an in-person model? | Recommend changing to in-person/virtual assessment. |
| 24 | SOW, 13. Reporting - Deliverables, Quarterly Report | 11 | Requirement states: "The Contractor shall provide a quarterly report including a written narrative due within ten (10) business days following the last day of the quarter." Would the Governement agree to twenty (20) days? | Yes. |
| 25 | SOW, 13. Personnel | 12 | Can the Government confirm that neither the Project Manager nor Clinical Director is required to be a dedicated resource? | Project Manager and Clinical are key personnel. |
| 26 | SOW, 13. Personnel | 12 | To create efficiencies, would the Government allow for the vendor to propose a single POC that meets all position requirements and will act as both the Project Manager and Clinical Director? | No. |
| 27 | SOW, 14. Optional Services | 14 | Requirement states: "Onsite clinicians may support more than one regional location, requiring travel and lodging." Would the Government provide a separate CLIN for travel/lodging? | A travel CLIN will be provided with a NTE amount and will be approved by the Contracting Officer. |
| 28 | SOW, 5. Consultations, Peer Support Specialist (PSS) Consultation | 4 | Will the Government confirm the referenced Peer Support Specialists are ATF employees and not contractor employees? | Peer Support Specialists are ATF employees. |
| 29 | SOW, 11. Outreach and Promotion, Contractor Website | 10 | Will the Government consider a solution that only includes an optimized mobile/smart phone/tablet web application as a compliant solution? | No. |
| 30 | SOW, 11. Outreach and Promotion, Contractor Website | 10 | Is a native app required on day one of contract award or would the Government consider an implementation period for introducing a native app? | No. |
| 31 | Solicitation, ATF-20 Government Furnished Property & Services | 18 | Can the government please provide a list of Government Furnished Property? | There is no Government Furnished Property - Acquisitions to remove clause. |
| 32 | Solicitation, Section 2 - Commodity or Services Schedule, Item No. 0001 | 5 | As part of the Employee Assistant (EAP) Work Life, Base Year, the PoP should be updated to 03/01/2023 - 02/29/2024 since it is a leap year. Can the Government confirm and update the PoP as appropriate? | See revised SF1449 |
| 33 | Solicitation, Section 2 - Commodity or Services Schedule, Item No. 0004 and 0005 | 5-9 | Within Section 2 - Commodity or Services Schedule, Item No. 0004 and 0005 are referenced as "Cost" while the other line items are referenced as "Firm Fixed Price." Can the government confirm the appropriate reference? This also applies to Item Nos. 1004, 1005, 2004, 2005, 3004, 3005, 4004, and 4005. | Should be Firm Fixed Price. See Revised SF1449 |
| 34 | Solicitation, Section 2 - Commodity or Services Schedule, Item No. 1001, 1004, 1005, 2001, 2004, 2005, 3001, 3004, 4001, and 4004 | 5-9 | Within Section 2 - Commodity or Services Schedule, Item No. 1001, 1004, 1005, 2001, 2004, 2005, 3001, 3004, 4001, and 4004, these line items represent Option Periods; however, it also references Base Year. Can the Government confirm that Base Year references should be deleted? | See Revised SF1449 |
| 35 | Solicitation, Section 2 - Commodity or Services Schedule, Item No. 2003 | 7 | OY2 PoP appears to be 03/01/2025 - 02/28/2026; however, this line item has 03/01/2024 - 02/28/2025. Can the Government confirm and update the PoP as appropriate? | See Revised SF1449 |
| 36 | Solicitation, Section 2 - Commodity or Services Schedule, Item No. 2004 | 7 | Within section 2 - Commodity or Services Schedule, Item No. 2004, can the Government confirm whether this line item description should be referenced as OY2 instead of OY3? | See Revised SF1449 |
| 37 | Solicitation, Section 2 - Commodity or Services Schedule, Item No. 3003 | 8 | OY3 PoP appears to be 03/01/2026 - 02/28/2027; however, this line item has 03/01/2025 - 02/28/2026. Can the Government confirm and update the PoP as appropriate? | See Revised SF1449 |
| 38 | Solicitation, Section 2 - Commodity or Services Schedule, Item No. 3004, 3005 | 8 | Within Section 2 - Commodity or Services Schedule, Item No. 3004, 3005, these line items appear to be referenced as OY4, but the dates are relevant to OY3. Can the Government confirm and update the PoP as appropriate? | See Revised SF1449 |
| 39 | Solicitation, Section 2 - Commodity or Services Schedule, Item No. 4001 | 8 | Within section 2 - Commodity or Services Schedule, Item No. 4001, can the Government confirm whether this line item description should be referenced as OY4 instead of OY3? | See Revised SF1449 |
| 40 | Solicitation, Section 2 - Commodity or Services Schedule, Item No. 4003 | 9 | This line item is referenced as OY4; however, this line item has a PoP of 03/01/2025 - 02/28/2026. Can the Government confirm and update the PoP as appropriate? | See Revised SF1449 |
| 41 | Solicitation, ATF-25 Observance of Legal Holidays | 20 | This section lists all Federal holidays and that Contractor staff shall not work if the Government is closed unless the Contracting Officer (CO) has given prior approval. Can the Government confirm whether this includes the call center? | This does not include the Call Center. |
| 42 | SOW, 3. Specific Requirements, Call Center | 2 | The second paragraph of the Call Center requirements appears to be incomplete. A second paragraph begins with "Contractor…" with no following information. Will the Government please provide the full requirement? | Contractor" has been deleted |
| 43 | Solicitation, Section 2 - Commodity or Services Schedule | 5-9 | The Schedule of Supplies/Services provides two Items that are listed as Optional (Peer Support Training and Onsite Clinician). Can the Government please confirm that the Government requires pricing for all Peer Support Training and Onsite Clinician Line Items for all years of the contract but reserves the Option to not exercise those Items upon Award? | Yes. |
| 44 | Solicitation, Section 2 - Commodity or Services Schedule | 5-9 | The Schedule of Supplies/Services provides that the Optional Peer Support Training and Onsite Clinician Line Items are Cost type pricing. Can the Government please confirm that these items are Firm Fixed Price? | Please refer to pricing spreadsheet. |
| 45 | Solicitation, 4.1 Quotation Instructions, 2.0 Quotation Instructions | 33 | The Solicitation references that pricing shall include all applicable discounts. Use of discounts is typically requested for pricing under GSA Schedules. To ensure discounts are properly applied, can the Government confirm that this contract/pricing is subject to a GSA Schedule and, if so, which GSA Schedule? | This is full and Open, not GSA Schedule. |
| 46 | Solicitation, 4.1 Quotation Instructions, 2.0 Quotation Instructions | 33 | The Solicitation provides that a basis of estimate and level of effort needs to be provided with pricing. What level of detail does the Government require to be submitted for evaluation? | Please refer to pricing spreadsheet. |
| 47 | Solicitation, 4.1 Quotation Instructions, 3.0 Quotation Content | 33 | The Solicitation states that the price response is limited to 10 pages and references Section 2.1 of the RFQ. Can the Government remove any page restriction of the price section to ensure Offerors are able to respond with sufficient detail to facilitate evaluation of offers and provide Section 2.1, "Price/Cost Info for Contractor?" | No. |
| 48 | General | N/A | In order for vendors to adequately respond to the requirements, will the Government extend the submission deadline for proposals for five business days after release of answers to questions? | No. |
| 49 | Solicitation | 5 | Can the Goverment confirm whether the total estimated hours for the CLIN 001 "EAP Work Life" are 1920 or 2080 hours? | Please refer to pricing spreadsheet. |
| 50 | General | N/A | Is there any incumbent for this opportunity? If yes, can the Goverment provide the Contract details including Contract name, Contract Value and Contract number? | Incumbent is Janus dba Business Health Solution |
| 51 | General | N/A | What is the estimated Award Date for this RFP? | Last week of Febuary, 2023 |
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