DJA-22-AFOD-PR-0271 SOW.pdf

Department of Justice Bureau of Alcohol, Tobacco, Firearms and

Explosives (ATF) Directorate

Statement of Work (SOW):

Mobile Command Center (MCC) Warranty

February 22, 2022

DJA-22-AFOD-PR-0271 SOW/MCC Warranty

1.0 General

1.1 Background: ATF is a law enforcement organization. ATF’s unique responsibilities consist of reducing violent crime, collecting revenue, and protecting the public. ATF enforces Federal laws and regulations relating to alcohol, tobacco, firearms, explosives, and arson by working directly and in cooperation with other government agencies to:

a) Suppress and prevent crime and violence through enforcement, regulation and community outreach;

b) Ensure fair and proper revenue collection;

c) Provide fair and effective industry regulation;

d) Support and assist Federal, State, Local and international law enforcement;

e) Provide innovative training programs in support of criminal and regulatory enforcement functions;

f) Help reduce the criminal use of firearms;

g) Provide for public safety by reducing the criminal misuse of explosives, combating arson, and remove safety hazards caused by improper and unsafe storage of explosive materials.

1.2 Organization: ATF is a law-enforcement organization with unique responsibilities. It is dedicated to reducing violent crime and protecting the public. ATF enforces federal laws and regulations relating to alcohol, tobacco, firearms, explosives, and arson. The Agency accomplishes this mission by working directly with and cooperating with other Federal, state, local, and international authorities. The Bureau’s objective is to provide fair and effective industry regulation, provide assistance to Federal, state, local and international law enforcement, prevent crime and violence through enforcement, regulation, and community outreach, and provide innovative training programs that support criminal and regulatory enforcement activities.

ATF is a highly-decentralized organization composed of 25 Field Division offices and approximately 250 field and satellite offices across the continental United States (U.S.), Hawaii and Alaska.

National Integrated Ballistics Information Network (NIBIN) as part of ATFs Field Operation Division (FOD) directly supports this mission. The mission of ATF’s NIBIN Program is to reduce firearms violence through aggressive targeting, investigation, and prosecution of shooters and their sources of crime guns. NIBIN is a proven investigative and intelligence tool that can identify leads that were not previously available; can link firearms evidence from multiple crime scenes together that were committed with the same firearm; and can link firearms evidence from a crime scene to a recovered firearm. ATF’s NIBIN network may be searched locally, regionally, nationally, and internationally in an automated environment to identify investigative leads and ATF is currently working with the NIBIN equipment vendor to improve technology to make the national ballistic search a routine course of business. ATF administers the Network and manages the infrastructure to connect all participating NIBIN sites. Law enforcement resources are still required to follow up on the investigative leads in order to solve and prevent crimes associated with these shooting incidents to realize the true potential of this program.

The ATF Crime Gun Intelligence (CGI) Mobile Command Center (MCC) has the ability to provide investigators with a cadre of crime gun intelligence information in a mobile office environment. The vehicle has specific and tailored design specifications; the vehicle and its components require a comprehensive warranty coverage to ensure reliability, use, and availability of the vehicle to include IT and all peripherals.

1.3 Objective/Purpose: The objective of this Statement of Work (SOW) is to provide a 1-year warranty for the NIBIN Mobile Command Center (MCC) with the option to renew for four additional years (base year plus four option years).

1.4 Scope: The contractor shall provide necessary warranty coverage* for the MCC to include:

Chassis: Engine, Transmission, Seals & Gaskets, Heating / Airconditioning, Brake System, Fuel System, Cooling System, Suspension, Steering, Electrical, Additional Components, and Annual Inspections/Travel.

Shelter: Welds, Windows, Doors, Latches, Seals & Gaskets, Brake System, Fuel System, Flooring, Suspension, Electrical, Roof, Slideouts, Masts, Generator, Lighting, Compartments Exterior, Compartments Interior, Heating / Airconditioning, Desks/Tables/Furniture, Additional Components, and Annual Inspections/Travel.

IT: Tech Support, NTC, Communications I/O Panel, Electrical Equipment, Cabling, Engineering Support, Audio/Video, Radio Communications, VOIP / Phone, Print / Scan / Copy / Fax, Mesh Equipment, Surveillance Equipment, Routing Equipment, Satellite Equipment, Man Portable Systems, Antenna Systems, Workstations, Additional Components, and Advanced Replacement, Annual Inspection/Travel.

*Details of coverage included are described in the attached in SOW Attachment 1 - NOMAD Warranty Contract Matrix, Platinum Plan (Bumper-to-Bumper).

1.5 Period of Performance: The Period of Performance will be for one (1) Base year with four (4) option years. FAR 52.217-8 Option to Extend Services is included in this requirement to provide an extension of up to six months. The Option to Extend Services clause may be exercised by the Contracting Officer at any time during the period of performance or to extend the period of performance.

1.6 Place of Performance: The place of performance shall be TBD based on location of mobile vehicle.

1.6.1 Remote Location: As applicable, the contractor may be authorized to work from a remote location when it’s advantageous to the Government mission. This shall be coordinated and approved by the COR and CO prior to remote location performance.

1.7 Hours of Operation: The contractor shall provide 24/7 warranty support to NIBIN.

1.7.1 Extended/Emergency Hours: N/A, The contractor shall provide 24/7 warranty support to

NIBIN.

1.8 Security: In accordance with (IAW) Clause #ATF-04, ‘Background Investigations (BI) Requirements’, the nature and specific degree of background investigation or facility review will be determined by ATF’s Personnel Security Branch (PSB) as required, depending upon the nature and degree of risk associated with the requirement and the position. Individuals may require access to

ATF- sensitive information, IT systems, or unescorted access to ATF facilities.

However, if the contractor’s employee will require escorted access to a government facility to fix a problem, a criminal police check shall be conducted by the local field office or ATF Headquarters Physical Security Programs Branch as required. ATF Form 8620.5 shall be provided for completion prior to escorted access to ATF facilities. The contractor shall follow any other facility requirements provided by the Physical Security Branch or other authorized ATF facilities point of contract.

1.9 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this requirement may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The contractor shall notify the CO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the CO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the CO and in the event the CO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the CO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.10 Inspection and Acceptance:

1.10 Inspection and Acceptance:

1.10.1.1 Supplies or services delivered under this requirement shall be inspected and accepted by the respective COR. The Contractor shall only tender for acceptance those items that conform to the requirements of this requirement. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance IAW the appropriate inspection and acceptance clause.

1.10.1.2 The basis for acceptance shall be compliance with the requirements, objectives and other terms and conditions set forth in this SOW.

1.10.1.3 Deliverable items rejected shall be corrected IAW the applicable clause(s) or SOW specifications.

1.10.2 Acceptance Criteria

1.10.2.1 The respective COR will review all draft and final deliverables to ensure accuracy, functionality, completeness, professional quality, and overall compliance within the guidelines/requirements of the SOW. The Contractor shall ensure the accuracy and completeness of all deliverables. Errors, misleading or unclear statements, incomplete or irrelevant information, and or excessive rhetoric, repetition, and “padding”, shall be considered deficiencies and shall be subject to correction by the Contractor, at no additional cost to the Government.

1.10.2.2 Unless otherwise indicated, the government will require seven (7) business days to review and comment on deliverables. If the deliverable does not meet the noted criteria, the

Government will return it for correction.

1.10.3 Rejection Procedures

1.10.3.1 If the respective COR rejects any deliverable, that rejected document will be handled in the manner described in this Section and the SOW.

1.10.3.2 After notification that the deliverable did not meet the acceptance criteria, the Contractor shall resubmit an updated/corrected version within five (5) business days after receipt of Government comments.

1.10.3.3 Upon re-submission by the Contractor, the Government will reapply the same acceptance criteria. If the deliverable does not meet the acceptance criteria a second time, the Government might consider the Contractor as having deficient performance with respect to the subject SOW.

1.10.3.4 Any rework of rejected deliverables will be completed at no additional cost to the Government - no payments will be issued against rejected deliverables, until they are corrected and accepted by the Government.

1.11 Mandatory Use of Government-to-Government Electronic Mail: Unless exempted by the CO, in writing, communication after contract award with Government agencies shall ordinarily be transmitted via electronic mail (e- mail).

1.12 General Government and Contractor Roles and Responsibilities:

1.12.1 The roles of a federal CO, a COR, other key government representatives and the Contractor Representative (CR) are explained below.

1.12.1.1 The CO ensures performance of all necessary actions for effective contracting, compliance with the contract terms, and safeguards the interests of the U.S. in the contractual relationship. The CO also ensures that the Contractor receives impartial, fair, and equitable treatment under this SOW. The CO is ultimately responsible for the final determination of the adequacy of the Contractor’s performance and authorization of pertinent remedies based on input from the COR.

1.12.1.2 The COR is responsible for technical administration of the SOW and for assuring proper government surveillance and assessment of the Contractor’s performance. The COR is the primary point of contact for the CR and shall be alerted of any changes or events that could adversely impact the Contractor’s ability to effectively perform the requirements of the SOW.

Based on a monthly analysis of the Contractor’s performance, the COR will recommend the application of remedies to the CO.

1.12.1.3 The CR serves as the single point of contact for the Contractor for collecting, reviewing and submitting performance data and information to the CORs, engaging in discussions and resolving issues with the COR. The CR is responsible for notifying the respective COR via email of any requested changes in the established delivery schedule for any deliverable. If this notification does not occur, the original delivery date will be used in calculating on-time delivery.

The CR shall email all deliverables to the respective COR.

1.12.1.4 The Project Leads (PL) have the primary responsibility for monitoring and reporting the Contractor performance in the areas of timely delivery and deliverable quality to the CORs.

1.13 ATF Policies, Procedures and Standards:

1.13.1 The contractor shall conform to all ATF guidelines, security requirements, and federal regulation and legislation throughout the life of the contract. ATF reserves the right to amend/upgrade these standards and internal guidelines, processes and procedures. The following guidelines are applicable to this requirement:

a. Minimum Database Security Requirements as prescribed by the ATF Information Systems Security Office (ATF ISSO)

b. NIST Special Publication 800-53

c. ATF Minimum Security Requirements for Contractor Off Site Labs

d. ATF Publication, 7500.1 Rules of Behavior and Customer Agreement for ATF Workstation Users

e. Section 508 of the Rehabilitation Act (29 U.S.C. 794d), Subpart B – Technical Standards, 1194.21, Software Applications and Operating Systems, and 1194.22, Web-based Intranet and Internet Information and Applications, as it applies to this requirement

1.14 Government Furnished Property:

1.14.1 As applicable, ATF will provide the following government furnished property:

Laptops with keyboard, mouse, and docking station;

Tokens to VPN into the network and development environment;

ATF Contractor ID and access card.

1.15 System for Award Management (SAM): The selected contractor shall have an active registration in the SAM database prior to award in accordance with Federal Acquisition Regulation 52.204-7.

1.16 Access to Records, Data and Facilities: The contractor shall permit the CO or designated representative(s) access to all records, data, and facilities used in performance for the services covered in this SOW.

1.17 Quality Control: The contractor shall develop, implement and maintain a quality control program. The program shall include inspection, validation, evaluation, corrective action and procedures necessary to affect quality control of all performance and products provided under the SOW. The program shall allow inspection and evaluation by the Government and shall be applicable to all subcontractors and members of the contractor’s team, as appropriate.

2.0 Tasks

2.1 Kick-Off Meeting: The contractor shall participate in a kick-off meeting/conference call with the Cleared Contractor personnel, Contracting Officer, and Contracting Officer's Technical Representative (COTR), to review business norms, discuss the project approach, policies, procedures, and the warranty coverages. The date of the kick-off meeting shall be determined by the COR and shall be within five (5) business days of essential cleared personnel.

3.0 Deliverables

3.1 All electronic deliverables shall be prepared using Microsoft application formats selected by the Contractor unless specified otherwise in the SOW or by the COR. All deliverables shall be delivered to the COR and the Project Lead electronically.

3.2 Marking and Delivery: The Contracting and Contracting Officer’s Representative (COR) will finalize the method in which report deliverables are to be submitted and marked for delivery. Report deliverables may be required to be submitted electronically and in hard copy.

3.3 The List of deliverables is indicated below:

SOW

Ref. #

Deliverable Format Due Date

2.1 Kick Off Meeting N/A 5 business days after

key personnel are cleared.