Sources Sought Notice_Digital Incentives.pdf
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- Attached to
- Sources Sought - Digital Incentives
- Solicitation number
- DEC-25-0001
- Issued by
-
Department of Commerce US Census Bureau
About this file
This is a Sources Sought Notice (SSN) from the U.S. Census Bureau for a Digital Incentives program, with Action ID Number DEC-25-0001. The notice seeks to conduct market research to identify potential small business sources for managing and delivering digital and physical incentive cards, specifically targeting Small Disadvantaged Businesses, Service-Disabled Veteran-Owned Small Businesses, Hubzone Businesses, and Women-Owned Small Businesses under NAICS code 522320 for Financial Transactions Processing.
Interested companies must respond by April 17, 2025, at 3:00 PM EST with a 10-page description of their capabilities addressing eight key areas, including managing digital and physical incentives (VISA/Mastercard and closed-system retailer cards), tracking incentive delivery, handling diverse survey populations, protecting Personally Identifiable Information, providing at least 25 reward options, offering an online reporting dashboard, managing order closeouts, and recommending a contract type. The solicitation emphasizes instant digital incentive delivery to eliminate postage, printing, and delivery costs, with the primary use expected to be by the Associate Directorate for Demographic Programs.
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| File | Type | Posted |
|---|---|---|
| Attachment 1 - PWS Digital Incentives.pdf |
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Page | 1
U.S. Census Bureau: Digital Incentives
Notice Type: Sources Sought Notice
Action ID Number: DEC-25-0001
1. Synopsis:
THERE IS NO SOLICITATION AVAILABLE AT THIS TIME. REQUESTS FOR A
SOLICITATION WILL NOT RECEIVE A RESPONSE. This Sources Sought Notice (SSN) is in support of Market Research being conducted by the United States Census Bureau (USCB) to identify potential small business sources for this effort. This is not a Request for Proposal (or solicitation) or an indication that a contractual commitment will exist for this requirement. The Government does not intend to award a contract solely on the basis of this market research. No funds are available to fund the information solicited.
The USCB is requesting information, pursuant to FAR Part 10 - Market Research, to identify potential sources for Digital Incentives requirement.
The proposed North American Industry Classification Systems (NAICS) Code is 522320 – Financial Transactions Processing, Reserve, and Clearinghouse Activities. The Government is interested in identifying all small businesses including Small Disadvantaged Businesses 8(a)s, Service-Disabled Veteran-Owned Small Businesses, Hubzone Businesses, and Women-Owned Small Businesses capable of performing these services. The government requests that interested parties respond to this notice in accordance with Paragraph 3 of this SSN.
2. Scope:
Please refer to Attachment 1 - PWS.
3. Capable Sources shall submit the following information:
Company Information (does not apply to the overall page count):
- Company Name and Address
- Cage Code
- Unique Entity Identifier Number
- Company business size by NAICS code 522320 – Financial Transactions Processing, Reserve, and Clearinghouse Activities
- Federal Supply Schedule or GWAC Number
- Point of Contact for questions and/or clarification
- Telephone Number and email address
- Web Page URL
Page | 2
Response to Market Research Questions:
Describe corporate capabilities to perform the following work. Description of capabilities may include discussion experiences of corporate or potential key personnel.
1. Describe your company’s capability for managing and delivering both digital incentives and physical card incentives to the USCB to ensure timely and accurate distribution of the following types of incentives:
o Open system digital incentives including VISA or Mastercard that can be utilized anywhere VISA or Mastercard is accepted.
o Open system physical gift cards including VISA or Mastercard that can be utilized anywhere VISA or Mastercard is accepted.
o Closed system digital incentives tied to specific retailers such as Amazon, Target, etc.
2. Describe your company’s capability to track and confirm that incentives are successfully delivered, and what mechanisms are in place to address any discrepancies or challenges in the process.
3. Describe your company’s capability with handling situations where certain survey populations may not be comfortable with or have access to digital incentives, in the event where the survey provides digital incentives only. For example, providing an option for VISA/Mastercard digital incentives of $20 or more to be converted to a physical gift card at no charge to the customer.
4. Describe your capability with ensuring that no Personally Identifiable Information (PII) is disclosed or mishandled during the incentive distribution process.
5. Describe your company’s capability to provide a minimum of 25 reward options including VISA or Mastercard.
6. Describe your company’s capability to provide an online dashboard for USCB to be able to view and create reports on balances, redemption dates and status, and types of incentives redeemed.
7. What best practices or recommendations does your company employ to close out orders and return unused incentives or expired incentive funds to the Government.
8. Provide contract type recommendation for this requirement.
The above information shall be addressed within no more than 10 pages, 8.5” x 11” and 12-pitch font size and sent to the USCB Contracting Office Contacts identified below on April 17, 2025, NLT 03:00PM, EST:
Primary Point of Contact:
Larrieka Knox and Harjot Kaur Contracting Officer Contracts Specialist Larrieka.D.Knox@census.gov Harjot.Kaur@census.gov
(End of Document) mailto:Larrieka.D.Knox@census.gov mailto:Harjot.Kaur@census.gov
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