DCR-930 BIDDER RESPONSE FORM.docx

BIDDER RESPONSE FORM

DCR-930 PARKING TICKET MANAGEMENT SYSTEM

THE INITIAL DEADLINE FOR SUBMITTING PROPOSALS IS FEBRUARY 19, 2024, AT 5:00 PM (EST)

INSTRUCTIONS: Please complete this form electronically by typing directly into the GREY boxes. Be sure to read the instructions for each section carefully and thoroughly. Responses found to be incomplete may be disqualified or excluded from evaluation.

Bidder/Company Name:

Mailing Address:

(Street Address)

(City/Town)

(State)

(Zip Code)

Point of Contact Name:

Phone Number:

Email Address:

Please specify the number of years your company has been in business:

Ability to Provide Services: Please specify which of the components and services listed below your company is able to provide (to check of a box, double-click on the box, then select “Checked” and click “Okay”):

Category 1: Components and Capabilities of system must include:

|_| Citation Processing System

|_| Training

|_| Handheld Ticket Writers

|_| Technical Assistance

|_| Hardware/Software to manage tracking/processing of citations

|_| File Security

|_| New Ticket Entry protocols

|_| Nationwide Registry of Motor Vehicle (RMV) Research & Integration, including interface with MA RMV non-renewal system

|_| Digital Imaging (ticket/vehicle information)

|_| Connect each citation to a particular license plate.

|_| Online payment processing as well as in person payments.

|_| Provide log of transactions/interactions associated with the citation.

|_| Delinquent Notification

|_| Provide an audit trail of citation.

|_| Towing Notification

|_| Provide system manager an opportunity to update information as needed

|_| Appeal Tracking/Hearing Calendar

|_| Place citation on hold during appeal process

|_| Parking Permit Program

|_| Adjust amounts of fines/late fees/ etc.

|_| Transaction and History Audits- including ticket issuance reports.

|_| Display accumulated citation for any one violator

|_| Report Generation

|_| Access to the software should be provided through a vendor hosted web-based platform.

|_| Show ability to conform to required Secretary of the Executive Office of Technology Services & Security (EOTSS) Enterprise Information Security Policies and Standards

|_| Appeals must be available online

Category 2: Handheld ticket writers must have the minimum features:

|_| Each unit must be self-contained with a built-in thermal printer.

|_| Fully wireless capabilities including Wi-Fi, Bluetooth, and General Packet Radio Service (GPRS)

|_| Battery operated with a rechargeable battery with a minimum 8-hour charge.

|_| Operate in temperatures of -4 to 122 degrees Fahrenheit.

|_| Lightweight and easy to use with little training.

|_| Vendor must provide all ticket stock as part of their contract at no additional cost.

|_| Integrated barcode reader capable of scanning Registry of Motor Vehicles (RMV) inspection stickers

|_| Includes a car charger for remote recharge of equipment battery (and related cables)

|_| Integrated color camera with flash and zoom- including “low light” capability.

|_| All handhelds are to be replaced and upgraded every 36 months at no additional cost to the Agency

|_| Functional in all weather conditions

|_| Durable- able to withstand a drop of 4 feet to concrete without damage; resist dust and water damage

Business References: Please provide three (3) business references that can substantiate your company’s ability/qualifications and experience providing products and services of similar scope. Reference may be an individual, a private entity/company, or public agency.

REFERENCE 1:

Reference Person’s Name:

Company/Organization Name:

Company/Organization Address:

Reference Phone Number:

Email Address:

Please use the space below to describe the specific services provided to this individual, agency, or entity/company and the dates of service. Provide as much detail as possible:

REFERENCE 2:

Reference Person’s Name:

Company/Organization Name:

Company/Organization Address:

Reference Phone Number:

Email Address:

Please use the space below to describe the specific services provided to this individual, agency, or entity/company and the dates of service. Provide as much detail as possible:

REFERENCE 3:

Reference Person’s Name:

Company/Organization Name:

Company/Organization Address:

Reference Phone Number:

Email Address:

Please use the space below to describe the specific services provided to this individual, agency, or entity/company and the dates of service. Provide as much detail as possible:

Qualifications & Capacity to Provide Contract Services: Please describe your company’s ability, qualifications, and capacity to provide the services outlined in the RFR. Please include any specific capabilities or qualifications that demonstrate your company and/or your personnel’s ability to fulfill the types of services sought by DCR in the RFR.

Affirmation: By entering my name and information below, I hereby affirm that I have read, agree to, and will abide by (if awarded a contract) all of the terms and conditions outlined in the Request for Responses (RFR) associated with this procurement and that the information provided in this Bidder Response Form is accurate and truthful.

Name

Title

Date

Company Name

Email Address

Phone Number

Company Address

City/Town

State

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