RFI_D17RI0102_RFI_Questions_and_Answers.pdf

Question # Question Answers

Does an incumbent exists for the potential requirement?

(Provide vendor name, contract number, value, date of award, expiration date) In-house developed.

Can companies from outside the USA can apply for this?

(e.g. India, Canada) No.

3 Do we need to come over there for meetings? Not required

Can we perform the tasks (related to RFP) outside the USA?

(e.g. India, Canada) No.

Can we submit the proposals via email?

Any response to the RFI must be submitted via email.

Can the Government clarify which NARA compliance requirements it is referring to in the Q&A spreadsheet, which states: “Able to meet NARA compliance requirements” ? What are the specific NARA compliance requirements referred to in this statement?

36 CFR part 1234: Facility Standards for Records Storage Facilities

7 What application(s) will the new system will be integrating with?

Integrate Microsoft Office 2016. Capability to upload / attach video, sound, and graph files.

What type of information will need to be sent to and received from the new system? Investigations related Case data

Do the 100 users need simultaneous access to the system?

If not, roughly how many would be accessing the application at a specific time? Yes.

Will DOI plan on running this project as an agile or waterfall methodology? Whatever is the most efficient.

11 How many reports will there be? Variable - as many as required.

Can you provided the estimated the number of interfaces/integration points for other systems? Please refer to other answers provided.

13 Will data migration from an existing system be in scope?

Yes.

Questions and Answers

RFI D17RIO0102

Can DOI describe their workflows and any business rules associated with them? TBD

Is DOI going to host the solution or will they entertain vendor hosting?

Either; what ends up being the most suitable for our mission.

Will the system have an external component to capture complaints or will that be handled by manual entry?

In-house Component will do the manual entry.

“Admin” refers to a named user role which can employ any of the four access levels: create, Read, Update (edit), and

Delete (CRUD). Would the government please confirm that the user access levels are create, read, edit, and delete? (CRUD) Yes, the user access levels.

Does this line reference interface points? Or is this line referencing the inclusion of a URLs to background searches? Or perhaps, something else? Optional, not required.

Would the government please confirm that the database requirement is SQL Server, and if so, what version? Microsoft SQL Server, 2012 or later.

The RFI states that a Capabilities Statement may be submitted and shall not exceed 10 pages. Please confirm that these 10 pages are separate, and not included, with the RFI Question and Answer Spreadsheet page count.

The Capabilities Statement is separate from the RFI Question and Answer Spreadsheet.

Is there an exisĕng case management system in use? Or will this be a new system?

Yes, but we are looking for a new, separate and distinct, system.

What are the business/workflow requirements outside what is shared? TBD

Do you have functional requirements or business rules documented? Partially.

Have internal/external government owned case management tools been evaluated per FITARA requirements? Not Applicable.

Is the intention of the RFI to identify a COTS package only, or would the government welcome responses from systems integrators that have experience with implementation?

This RFI is part of market research to gather information about the possibilities available in the market place.

Will COTS customization, program/project management, change management, and training support be included as part of this acquisition, or will that be acquired separately? As part of the acquisition.

Is the DOI looking for a pure COTS solution or open to more of a Hybrid Open Architecture? We have found that solutions that value open platforms and standards are better for providing user centric experience. The solution leverages a tailored front end design using Modern UI frameworks (e.g., Angular) and using Open COTS platorms on the backend to manage Case Management capabilies

(e.g., workflow, business rules, content management).

This RFI is part of market research to gather information about the possibilities available in the market place.

28 Will the system need to be accessed from an iPad? Optional, not required.

29 Does the system need to be capable of a single sign on? Yes.