Sec_L_10122017.docx

D17PS00077

SECTION L – INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS OR RESPONDENTS

L.0 Applicability of the Service Contract Act

Offerors are advised that the Service Contract Act (SCA), 41 USC 67, is applicable to this solicitation, and FAR 52.222.41 Service Contract Labor Standards clause is incorporated in Section I. Offerors are further advised that at this time there are no relevant SCA occupational categories, nor any wage determinations, which are applicable to the MFLC counselors described in the Section C of this solicitation. The Department of the Interior (DOI) has requested this information from the Department of Labor (DOL), and DOI will amend the solicitation appropriately, if the information is forthcoming before the solicitation closes.

L.1 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)

This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of the solicitation provision may be accessed electronically at the following address: https://www.acquisition.gov/?q=browsefar

L.2 The following contract provisions and/or clauses pertinent to this section are hereby incorporated by full text:

52.216-1 Type of Contract (APR 1984)

The anticipated award(s) is two Indefinite Delivery Indefinite Quantity (IDIQ) contract(s) with a pricing structure of fixed daily rates and fixed hourly rates with the flexibility to issue Task Orders as Firm-Fixed-Price, Labor Hour or Time and Materials or a combination of all types.

1452.233-2 SERVICE OF PROTEST DEPARTMENT OF THE INTERIOR (JUL 1996) (DEVIATION)

(a) Protests, as defined in section 33.101 of the Federal Acquisition Regulation, that are filed directly with an agency, and copies of any protests that are filed with the Government

Accountability Office (GAO), shall be served on the Contracting Officer (addressed as follows) by obtaining written and dated acknowledgment of receipt from:

(b) The copy of any protest shall be received in the office designated above within one day of filing a protest with the GAO.

(c) A copy of the protest served on the Contracting Officer shall be simultaneously furnished by the protester to the Department of the Interior Branch of Acquisitions and Intellectual Property Division of General Law, Office of the Solicitor, 1849 C Street, NW, MS 6511, Washington, D.C. 20240.

L.3 Points of Contact

The points of contact for this acquisition are as follows:

Anita Tolliver Contracting Officer Anita_Tolliver@ibc.doi.gov

Jennifer Jones Team Lead/Contracting Officer Jennifer_Jones@ibc.doi.gov

Louis Gilden Contract Specialist/Contracting Officer Louis_Gilden@ibc.doi.gov

Brian Baker Contract Specialist/Contracting Officer Brian_Baker@ibc.doi.gov

Regarding inquiries, please refer to Item L.5 below for submission instructions for all inquiries.

L.4 Estimated Contract Award Date

The estimated date of contract award is Tuesday, May 158, 2018. This information is provided to assist the offeror in pricing their proposal. The Government is not obligated to award the contract on this date.

L.5 Inquiries

Offerors are instructed to contact only the solicitation issuing office for information about any aspect of the solicitation via email to d17ps00077@ibc.doi.gov. All emails regarding inquiries shall have “Inquiries – RFP D17PS00077” as the subject line. Prospective offerors are cautioned against contacting Government technical personnel in regard to this solicitation prior to award. If such contact occurs and is found to be prejudicial to competing offerors, the offeror making such contact may be excluded from award consideration.

FOR SUBMISSION OF QUESTIONS CONCERNING THIS REQUEST FOR PROPOSAL (RFP):

The cutoff date for receipt of all questions regarding this RFP are to be submitted via e-mail no later than Monday, September 11, 2017, Noon, Eastern Time to d17ps00077@ibc.doi.gov. All e-mail inquiries shall have “Questions – RFP # D17PS00077 as the subject line.

The questions with the answers will only be provided by posting an Amendment to the solicitation in a timely manner on the Federal Business Opportunities (FBO) website.

PARTNERING/TEAMING LIST:

If an offeror wishes to be incorporated on a potential offerors list to be considered for subcontracting and partnering opportunities, please submit the below information in its entirety no later than Monday, September 11, 2017, Noon, Eastern Time to d17ps00077@ibc.doi.gov. All e-mails concerning the Partnering/Teaming List shall have “Partnering/Teaming List – RFP # D17PS00077 as the subject line.

Partnering/Teaming list submission information requirements:

Business Name and size, Point of contact (name, e-mail address, phone number, and any other contact information an offeror provides)

Partnering/Teaming list dissemination:

The potential offerors list compiled based on the response received will only be provided by posting in a timely manner on the FBO website.

L.6 Notice of Intent to Propose

Offerors shall notify the Government of their intent to submit a proposal. This notice should be sent no later than Monday, September 11, 2017, Noon, Eastern Time. Notifications should be emailed to: d17ps00077@ibc.doi.gov with “Notice of Intent to Propose on RFP #D17PS00077” as the subject line.

L.6.1 Organizational Conflict of Interest Risk Mitigation Plan

The organizational conflict of interest risk mitigation plan shall be submitted no later than Monday, September 11, 2017, Noon, Eastern Time. See Section L.13.4(4)(e) (L.14, Volume III – Administrative Volume – Contractor Responsibility Determination, Tab 3 – Organizational Conflict of Interest Plan).

The offeror shall discuss in detail their conflict of interest risk mitigation processes/policies including an organizational conflict of interest risk mitigation plan; refer to Sections H.4 and H.5, including mitigation approach. The plan must include names of individuals who have accessed systems or in any manner worked on any requirements for the Military Community and Family Policy (MC&FP) office. The plan must also include names of individuals who worked on this proposal who may also have accessed systems or in any manner worked on any requirements for the MC&FP office. The timeframe, outside of which, the names are not required to be listed is prior to January 1, 2012 (not more than five years).

The organizational conflict of interest risk management plan must be in-depth and thorough, clearly describing how the offeror is mitigating all organizational conflicts of interest. To simply state for example that a “firewall” has been established is not acceptable. The plan must detail procedures as well as physical and electronic barriers, and describe how the offeror mitigates access to unequal access to information, or otherwise prevent other organizational conflicts of interest. Failure to mitigate organizational conflicts of interest may preclude award.

Organizational Conflict of Interest - On Demand and Camp Assignment System Access:

The Government has identified several contractors that have provided support for the MFLC Resource Request System (RRS) which includes information that could give rise to an organizational conflict of interest based on unequal access to information (FAR 9.505-4). The Government maintains a list of all prime contractors, subcontractor and their respective employees that have current access and have had access in the past to RRS. Any offeror that has current access to RRS or is partnering, teaming, or in a prime/subcontractor relationship with other firms that have current access to RRS must provide an Organizational Conflict of Interest Mitigation plan for evaluation prior to the submission of proposals by the specified due date. The mitigation plan must specifically describe efforts to restrict access to information available from or within those firms who have current access to RRS. Any offeror failing to successfully mitigate the information above may be deemed ineligible for award.

Offerors must also provide a list of each and every individual that has participated in the preparation of the proposal as well as each individual’s employer, title and a description of the role the individual played in developing the proposal. This list must be provided from every offeror even if the offeror is not currently partnering, teaming, or in a prime/subcontractor relationship with firms that have current access to RRS. The Government intends on checking the provided list against the Government maintained list to identify any individuals that have potentially provided non-public competitively advantageous information in preparation of the proposal. If such individual is identified, the Government may request additional information to ascertain whether a conflict of interest exists.

It is the offerors’ responsibility to determine if any of its teaming partners, subcontractors, consultants and/or employees have had or currently have access to RRS prior to the submission of the proposal.

An offeror may be excluded from consideration for award if the Contracting Officer deems it is necessary to avoid an organizational conflict of interest. The Contracting Officer’s decision as to the existence or nonexistence of an actual or potential organizational conflict of interest shall be final. If an organizational conflict of interest pertaining to this provision IS NOT in existence, the offeror must provide the following disclosure with their proposal:

Organizational Conflict of Interest - Certification Statement

As a representative of my organization, I hereby certify that, to the best of my knowledge and belief, no facts exist relevant to any past, present or currently planned interest or activity that relate to the proposed work and bear on whether I, the organization, or anyone employed by the organization, has a possible conflict of interest with respect to being given an unfair competitive advantage.

SIGNATURE: DATE:

NAME: ORGANIZATION:

TITLE:

L.7 Proposal Preparation Costs

The Government will not reimburse the offeror for any costs incurred for the preparation and submission of a proposal in response to this solicitation.

Costs shall not be incurred by recipients of this solicitation in anticipation of receiving reimbursement from the Government.

L.8 Proposal Incorporation or Sections of Proposal into the Contract

The Government reserves the right to incorporate a proposal in its entirety or a portion of the successful offeror(s) proposal into the Contract(s) and/or Task Order(s). The Government may also pull sections without incorporation of any part of the proposal into the Contract. The method utilized may include as an attachment to the Contract(s).

It is understood that the submitted proposal will become part of the Government contract files.

L.9 Discrepancies

If an offeror believes that the requirements in these instructions contain an error, omission, or are otherwise unsound, the offeror shall immediately notify the points of contact in this RFP. Offerors shall provide details and supporting rationale.

L.10 Disposition of Unsuccessful Proposals

In accordance with FAR Subpart 4.8 - Government Contract Files, the Government will retain the original copy of all unsuccessful submissions and proposals.

L.11 Solicitation Documents

All documents for this solicitation are only available on the FBO website at http://www.fedbizopps.gov. Potential offerors are encouraged to subscribe for real-time e-mail notifications when information has been posted to the website for this solicitation.

L.12 Proprietary Data Caveat

Offerors submitting proprietary data shall mark such data in accordance with the requirements of FAR Clause 52.215-1(e) -Restriction on Disclosure and Use of Data, which is incorporated by reference. Offerors shall identify and mark specific pages containing proprietary data with the following caveat:

“USE OR DISCLOSURE OF DATA CONTAINED ON THIS SHEET IS SUBJECT TO THE RESTRICTION ON THE TITLE PAGE OF THIS PROPOSAL OR QUOTATION”

L.13 General Instructions to Offerors

This section provides general guidance for preparing proposals as well as specific instructions on the format and content of the proposal. The offeror’s proposal must include all data and information requested by the RFP and must be submitted in accordance with these instructions. Non-conformance with the instructions provided may result in removal of the proposal from further evaluation.

The offeror shall demonstrate its capability to satisfactorily perform the requirement described in the Performance Work Statement (PWS) in order for the submitted proposal to be deemed acceptable. Capabilities may be established through either the offeror’s corporate structure or through Contractor subcontracting/teaming arrangements.

The proposal shall be clear, concise, and shall include sufficient detail for effective evaluation and for substantiating the validity of stated claims. The proposal should not simply rephrase or restate the Government’s requirements, but rather shall provide convincing rationale to address how the offeror intends to meet these requirements. Offerors shall assume that the Government has no prior knowledge of their capabilities and experience and will base its evaluation on the information presented in the offeror’s proposal.

L.13.1 Proposal Submission Deadline:

All volumes are due no later than Monday, October 16, 2017, Noon, Eastern Time. The Government reserves the right not to accept proposals received after the submission deadline in accordance with FAR 15.208.

L.13.2 Proposal Expiration: The offeror shall make a clear statement in the cover page that the proposal is valid until Friday, August 31, 2018.

L.13.3 Submitting the Proposal:

Offerors are responsible for addressing and marking their packages correctly. An improperly marked or incorrectly addressed sealed proposal package may delay delivery and may result in a missed submission deadline.

There are only two acceptable methods to deliver the proposal. Offerors shall mail or hand-deliver their proposals. Submission of proposals via e-mail or facsimile is not authorized. Proposals that are emailed or faxed shall not be accepted by the Government. Offerors shall submit proposals in a sealed package and shall clearly mark the outer portion of the sealed package to the following address:

Attn: Anita Tolliver, Louis Gilden and Brian Baker Solicitation # D17PS00077 Department of Interior, Interior Business Center Acquisition Services Directorate 381 Elden Street, Suite 4000 Herndon, VA 20170-4817

L13.4 Proposal Submission Formats:

The Government considers all proposals as “For Official Use Only" and requires them to be marked "Source Selection Information in accordance with FAR 2.101 and FAR 3.104.”

The following guidelines must be utilized for submission of the proposals:

Each volume must contain the following (except the cross-reference matrix which is only required for Volume II).

1. Cover and Title Page – The cover and title page which include the items listed below. The same information shall be submitted for all proposed sub-contractors/teaming partners:

Offeror’s Name Point of Contract Information with Email and Phone Number Complete Business Mailing Address

Dun & Bradstreet Number (DUNS) North American Industrial Classification System (NAICS)

Please ensure that your firm is certified in the System for Award Management (SAM)(http://www.SAM.gov)

2. Table of Contents – The table of contents must provide sufficient detail to enable easy location of important elements.

3. Cross-Reference Matrix (for Volume II only) – The cross-reference matrix shall ensure that all requirements are addressed and easily accessible to the evaluators. The cross-reference matrix must provide a single integrated index for Volume II. This matrix format should cross-reference the proposal paragraphs to specific RFP requirements, the PWS, all Sections of the Solicitation, Pricing, and Task Order CLINs. The cross-reference matrix will not be counted towards the page limitations.

4. Hardcopy and Softcopy Format

a. Hardcopy The offeror’s hardcopy version of the proposals shall be 8.5 x 11 inches, not including foldouts. Text shall be single-spaced. Except for the reproduced sections of the solicitation document, the font shall be Times New Roman, the font size shall be no less than 12 point; print pages shall have at least 1-inch margins on the top and bottom and 3/4 inch side margins. For tables, charts, graphs and figures, any readable font is acceptable, but the font size shall be no smaller than 8 point. If both sides of a sheet of paper are used, each sheet will be counted as two pages.

The cost/price proposal shall be submitted in Microsoft Excel with formulas included.

Cover pages, title pages, table of contents, cross-reference matrix, dividers, index tabs, etc. will not be counted as part of the page count as long as they are inserted solely for the purpose of reading ease and locating sections of the proposal. Pages marked: "This page intentionally left blank" will not be counted.

All printed pages shall contain the phrase: “SOURCE SELECTION INFORMATION" (printed or stamped) in addition to the FAR 3.104 notice.

All volumes shall be submitted in standard size 3-ring binders that will facilitate the insertion of change pages and additional information provided during the source selection process.

The Government shall treat page limitations as maximums. If exceeded, the Contracting Officer will remove the excess pages starting from the back of the proposal prior to the evaluation. The Government will not read or evaluate removed pages.

Foldout Pages: The offeror may use legible tables, charts, graphs, and figures wherever practical to depict systems, implementation schedules, and plans. These displays shall be legible and easy to follow and shall not exceed 11 x 17 inches. Foldout pages shall fold entirely within the volume and each foldout shall count as two pages. The offeror may only use foldout pages for large tables, charts, graphs, diagrams, and schematics, not for pages of text. Each fold out sheet will count as 2 pages. No smaller than 8 point proportional fonts shall be acceptable for tables and graphs. Graphic resolution must be consistent with the purpose of the data presented.

b. Softcopy The offeror shall provide proposal softcopies on DVDs. The softcopies shall comprise all data submitted in the hard copy (e.g. all proposal volumes and the auxiliary supporting cost/price data in Microsoft Excel spreadsheets). DVD versions of the proposal shall be submitted in Microsoft Office 2010 or later. Cost/price proposal shall be submitted in Microsoft Excel with formulas included.

Softcopies shall be in Microsoft Office 2010 or later compatible format only. Proposal text and tables shall be in Microsoft Word. The offeror shall provide each proposal volume and the auxiliary cost/price data in Excel spreadsheets on separate DVDs. The Government will not accept, consider, or evaluate any data provided using PDF or similar format. The offeror shall ensure that data contained on DVDs are virus-free. Offerors shall label each DVD with the volume title, solicitation number, company name, and date.

c. Softcopy – Cost and Price Data The offeror shall also submit with the proposal a DVD softcopy with all the cost/price data used to organize, derive, and calculate all cost and price tables. The Excel spreadsheets shall be fully functional. The Excel spreadsheets shall contain all calculation functionality to reproduce all the cost and price tables, including totals, subtotals, all mathematical, tabulating, formulas, data, lookup, links, and other functions.

The offeror shall produce all cost/price tables and displays using Microsoft Excel functions, and the offeror shall include on the DVD softcopy the Excel spreadsheets and the related tables and displays. The Government shall consider softcopy versions of cost/price data not using Excel to be deficient.

d. Priority of Hardcopy over Softcopy In the event the hardcopy and softcopy content conflict, the hardcopy version will take precedence over the softcopy version.

e. Proposal Volume Organization Each hardcopy proposal volume shall be in its own three-ring loose-leaf binder, which shall permit the pages to lie flat when opened. In addition to a completed and signed Standard Form 33, the proposal must consist of Volumes I through VI, as well as titled, contain the contents and meet the page limits as described in the table below. Page counts do not include cover sheets, table of contents, tab dividers, or glossaries.

No page limit.

Volume II –Technical Proposal

1) Tab 1- Factor A - Technical Capabilities and Management. Include Subfactors 1, 2 and 3. Including Key Personnel resumes and filled-in Section H.9 Key Positions and Personnel

2) Tab 2 - Factor B - Task Order Scalable Capacity and Technical Approach. Include Subfactors 1 and 2. Include Section L – Attachment 2 - Task Order Scalable Capacity spreadsheet, as well as the signed certification tab in the spreadsheet.

3) Tab 3 - Assumptions, Conditions, or Exceptions for the Technical Proposal.

4) Tab 4 – Cross-reference matrix.

The page limit for Volume II shall not exceed 50 pages.

cross-reference matrix. ; or resumes; or the Section H.9 Key Positions and Personnel fill-in.

Demonstration of Contractor Responsibility and supporting documentation

2) Tab 2 - Dun & Bradstreet Report

3) Tab 3 – Organizational Conflict of Interest Risk Mitigation Plan

The page limit for Volume III shall not exceed 15 pages.

Subfactor 1 – Subcontracting Plan.

1) Tab 2 - Factor C - Subcontracting.

Subfactor 2 – Small Business Commitment.

1) Tab 1 – Subfactor 1- Organizational Experience. Descriptions of recent and relevant organizational experience.

2) Tab 2 – Subfactor 2 - Past Performance. Descriptions of recent and relevant past performance references.

3) Tab 3 - Past Performance Questionnaires.

Include Section L- Attachment 4 Past Performance Questionnaires in sealed envelopes.

The offeror is required to submit only the original sealed questionnaires. Copies of the sealed questionnaires are not required.

Volume VI –Price Proposal

Factor E -Price

1) Tab 1 - IDIQ - Standard Form 33.

2) Tab 2 - IDIQ Price Proposal - Include Section B IDIQ Pricing Spreadsheet.

3) Tab 3 - Task Order – Standard Form 1449.

4) Tab 4 - Task Order Price Proposal.

Include Section L –Attachment 3 Task Order Pricing spreadsheet.

5) Tab 5 - Assumptions, Conditions, or Exceptions for the Price Proposal.

L.14 Content:

a. An offeror's proposal must be presented in a logical, practical, clear and concise manner. It must contain all pertinent information in sufficient detail to provide a clear understanding of the offeror’s approach. It is the responsibility of the offeror to present enough information to allow the various work efforts, support, and management approaches, as well as cost/price, to be meaningfully evaluated without discussions. The offeror must include any data necessary to illustrate the adequacy of the various assumptions, approaches, and solutions to problems. The offeror is advised that quality of information is more important than quantity. Offerors are encouraged to use quantitative terms wherever possible and avoid the use of qualitative and subjective terms to the maximum extent practicable. Proposal volumes must be internally consistent or the proposal may be considered unacceptable.

b. All proposals shall clearly illustrate that the offeror has a thorough understanding of the requirements, associated risks, and is able and competent to devote the resources necessary to meet the requirements, and has valid and practical solutions for all requirements of the PWS. Any statements that the prospective offeror understands, can, or will comply with the specifications, and statements paraphrasing the requirements or parts thereof are considered inadequate and unsatisfactory. Reiteration of the requirement or standard reference material is highly discouraged.

c. Offerors shall not make any changes to the solicitation. Any objections to the terms and conditions of the solicitation should be addressed to the Contracting Officer prior to submission of the proposal.

d. Any data previously submitted in response to another solicitation should be assumed to be unavailable during this proposal evaluation and source selection process. Proposal data shall not be incorporated into the proposal by referring to another proposal or other source.

e. Elaborate brochures, embedded videos or other presentations beyond those sufficient to present a complete and effective proposal, are neither necessary nor desired.

f. The Government reserves the right to request additional information after receipt of proposals.

g. Independent Price Determination: While there are no restrictions on individual offerors participating on multiple teams, FAR 52.203-2 “Certificate of Independent Price Determination” is applicable.

The detailed content for each volume is described as follows.

Volume I – IDIQ Go/No Go

This section consists only of the completed Section L – Attachment 1 - IDIQ Baseline Footprint spreadsheet, including the signed certification tab in the spreadsheet which certifies the quantities of counselors and their credentials.

The offeror must complete and submit in its entirety Section L - Attachment 1 - IDIQ Baseline Footprint, including the signed and dated certification tab in the spreadsheet, which certifies the quantities of counselors and their credentials in accordance with the PWS.

Volume II – Technical Proposal

The offeror shall submit a technical proposal that addresses each of these factors and subfactors. Pricing shall NOT be included in the technical proposal volume. Pricing shall be submitted in only Volume VI – Price Proposal.

Tab 1 - Factor A - Technical Capabilities and Management

Subfactor 1 - Technical Capabilities

The offeror shall fully describe their technical capabilities to deliver and sustain the required capacity and capability for the adult MFLC and MFLC-CYB counseling.

The offeror shall fully describe their technical capabilities including their approach to ensure properly credentialed counselors at the state and local levels for all network providers as specified in the PWS. The technical capability shall also be described by the method by which the offeror will monitor credentialing to ensure all credentialing/criminal history background checks at the federal, state, and local level requirements are met and maintained for all network providers and security clearances, as applicable, are initiated in a timely manner for counselors to fulfill assignments. The offeror shall discuss their processes and procedures to ensure all counselors undergo a criminal history background check and obtain security clearances as required.

Subfactor 2 - Program Management

The offeror shall submit a program management plan to describe its management processes and business practices to ensure the offeror has the program management capability to manage and execute all aspects of the MFLC program.

The offeror shall describe in depth their organizational structure, procedures and agreements, delineating how the contract will be managed over the 10 year period of performance (including options), including a methodology for managing all subcontractors performing this requirement to demonstrate their effective approach to manage services described in the PWS.

The offeror shall describe their management approach; organizational resources; and management controls employed to meet the cost, performance, and schedule requirements for this effort. The offeror shall detail the services, methods for obtaining and delivering the services, allocation of the offerors workforce, and other resources necessary to produce the services and a timeline for delivering the services to meet the needs of the installations.

The offeror shall provide organizational charts to show lines of authority and responsibility. The offeror shall discuss the interface between the Contracting Officer, Contracting Officer Representative (COR), and Government Program Manager to the offeror’s Program Manager, Deputy Program Manager, Quality Assurance Manager, Financial Manager, and Contract Administrator. The offeror’s proposal shall delineate the authority levels for review and approval of contractual correspondence and contract signature.

The offeror shall provide a clear, concise, and fully descriptive quality control plan to support this requirement describing processes for monitoring and reporting performance for all aspects of the MFLC program in accordance with the PWS. Offerors must discuss their quality control plan for ensuring contract compliance, timeliness, completeness and overall quality of all counseling services, deliverables, work products, and compliance of all counselors with required credentialing, licensure, and background checks. The overall quality of the proposal itself will serve as a demonstration of the process the offeror describes.

The offeror shall describe their approach to recruitment and training to maintain a high level of expertise and experience required to support the MFLC Program, accommodate labor demands associated with the performance of large and/or multiple concurrent projects, and evolving issues that affect military members and their families. The offeror shall describe their approach to conduct initial and ongoing training for counselors to deliver the counseling services required in the PWS, familiarize them with requirements of this contract, military customs, traditions, environment, benefits, evolving issues, and military programs. The offeror shall demonstrate a training program for counselors so that the counselors have an understanding of military culture and lifestyle.

The offeror shall describe its approach to provide timely, high quality, and accurate records and reports as defined in the PWS. The offeror shall discuss its reporting capabilities to generate adequate and reliable financial data including describing an invoicing approach that manages the submission of timely invoices.

The offeror shall provide a detailed discussion, including resumes, of the Management program management team (including resumes of Key Personnel only) to demonstrate the capability to perform the management tasks described within the PWS. The offeror shall describe the processes for how the Program Managerprogram management team will supervise and coordinate the workforce, including all subcontractors.

The offeror must submit a list of proposed labor categories for program management of this requirement. These labor categories may be categories representative of the organizational structure or categories proposed specifically for this requirement. Each Program program Management management labor category (including but not limited to Key Personnel only), shall contain: (1) a Labor Category Title; (2) a summary description of the duties performed by labor category for this requirement; (3) identification of the minimum education requirements and types of qualifying degrees; (4) identification of the minimum number of years and types of relevant experience required.

The offeror shall provide, through resumes (of Key Personnel only) and an in-depth Staffing Plan, the currency, quality, and depth of experience of Program Management Key Personnelthe program management team, referred to in Section C PWS paragraph 7.2, in working on similar projects for Federal, State or local Government as well as commercial firms. Similar projects are meant to convey similarity in topic, dollar value, workload, duration, and complexity. The offeror shall complete the fill in clause in Section H.9 – Key Positions and Personnel.

Subfactor 3 – Travel Management Plan

The Government will not reimburse CONUS travel expenses (e.g., rental car, personally owned vehicle mileage, air fare, lodging, per diem, M&IE) incurred by counselors traveling to their primary place of performance; or CONUS local travel expenses incurred by counselors traveling around their primary place of performance. The Government will consider for reimbursement, travel greater than 50 miles from the primary place of performance to a secondary location requested by the Government (e.g. surge requirements), if the distance to the secondary location is greater than the normal commuting distance to the primary place of performance. The offeror shall submit a Travel Management Plan which addresses this additional CONUS travel above 50 miles.

For OCONUS, the offeror shall submit a Travel Management Plan which describes its capability to manage all logistics regarding OCONUS travel. This includes: describing a complete understanding of country requirements for on and off U.S. installations located within the perspective country; tracking travel costs by counselor, location, and duration of rotation; describing processes to align travel costs with specific services provided; and describing management controls to ensure compliance with the Federal Travel Regulations (FAR 31.205-46 Travel Costs). The plan shall also include a description of the offeror’s approach to maximize the duration of each rotation in accordance with the PWS, maximize the overall quantity of longer duration rotations; and other innovative methods to mitigate OCONUS travel costs. Similar to CONUS travel, additional OCONUS travel above 50 miles to a surge event requested and approved in advance by the Government will be reimbursed.

Local travel, including traveling around the place of performance, is excluded from travel reimbursement for CONUS and OCONUS. For OCONUS, all travel expenses may be considered for reimbursement by the Government. Contractors shall utilize the most economical and efficient means of travel. The Contractor shall not add General and Administrative fees on to travel expenses.

Tab 2 - Factor B - Task Order Scalable Capacity and Technical Approach Subfactor 1 – Task Order Scalable Capacity

The offeror shall complete and submit in its entirety the Section L – Attachment 2 – Task Order Scalable Capacity, including the signed and dated certification tab in the spreadsheet.

Double counting of counselors is permitted for On Demand and Camp assignments, that is, On Demand counselors may be included in the Camp counselor counts, and vice versa for Section L – Attachment 2 – Task Order Scalable Capacity. However, except for On Demand and Camp assignment, no double counting of counselors is otherwise permitted in fulfilling the baseline and scalability capacity requirements for counselors.

Subfactor 2 - Task Order Technical Approach

At the Task Order level, the offeror shall demonstrate a clear understanding of the work to accomplish the overall objectives and specific tasks of the PWS and planned execution of the requirement at the Task Order level, with inclusion of subcontractors and consideration of the Footprint including baseline and scalable capacity in a thorough and in-depth discussion.

The offeror shall describe an innovative, thorough and sound understanding and approach to the PWS specific tasks and planned execution of the requirement at the Task Order level, with inclusion of subcontractors and consideration of the baseline footprint and scalable capacity (Section L – Attachment 2 – Task Order Scalable Capacity) in a thorough and in-depth discussion.

The offeror shall describe its technical approach to address problem areas of overall counseling service delivery, particularly for unexpected circumstances, and innovative and feasibility of proposed solutions.

The offeror shall describe their approach to a seamless and transparent overlap between the individual outgoing and incoming counselors to deliver rotational services. The offeror shall discuss their methods to ensure consistency in service between the incoming and outgoing counselors describing in detail for both CONUS and OCONUS to ensure no service disruption as the Government will not reimburse for counselors not able to provide services due to proper procedures not followed in a timely manner for a counselor to start services both CONUS and OCONUS. The offeror shall describe their methodology for the incoming/outgoing counselors to convey pertinent data such as installation points of contact, critical issues, and status of the installation current counseling needs.

The offeror shall discuss their understanding and approach to perform the requirements associated with Guard and Reserve. The offeror shall describe their understanding and knowledge of family support programs and resources on installations (e.g., Family Advocacy Programs, Family Support Services), Military OneSource Program, and local community services.

The offeror’s proposal shall illustrate its approach on establishing and maintaining working relationships with other MC&FP office contractors, to include but not limited to the Military OneSource, Advocacy Assistance, Severely Injured Advocacy, and Strategic Initiatives programs as well as other Government agencies including installation staff (e.g., Family Support Services). The offeror shall describe its approach to working cooperatively with other contractors providing similar services (e.g. Face-to-Face counseling). The offeror shall describe its approach to interfacing with the Military OneSource Program.

The offeror shall describe their processes and procedures to duty to warn/informed consent incidents, and its processes and procedures for case follow up, including timeframe for follow up and how often follow up occurs. The offeror shall describe their procedures for warm handoffs/referrals for applicable cases.

Tab 3 –Assumptions, Conditions or Exceptions for the Technical Proposal

The offeror shall state assumptions, conditions, and exceptions (if any) that the offeror relied upon as a basis for their technical proposal. For each exception, the offeror shall identify the requirement, term, or condition; cite the applicable solicitation paragraph and page number; state the reason for the exception; and provide any other information concerning the exception.

The offeror is advised that taking any exceptions to the PWS, solicitation requirements, terms, or conditions of the solicitation may have an adverse effect on the evaluation rating. The Government reserves the right to not accept any exceptions to this solicitation. If the offeror does not state any assumptions, conditions, or exceptions, the Government assumes that the offeror agrees to comply with the requirements, terms, and/or conditions.

If there are any technical assumptions, conditions or exceptions, they shall be contained under the lastthis tab in Volume II. Assumptions, Conditions, or Exceptions contained elsewhere are null and void as the Government is not responsible for searching out and compiling any assumptions, conditions, or exceptions.

Tab 4 – Cross-Reference Matrix

The offeror shall provide a cross-reference matrix to ensure that all requirements are addressed and easily accessible to the evaluators. The cross-reference matrix must provide a single integrated index for Volume II. This matrix format should cross-reference the proposal paragraphs to specific RFP requirements, the PWS, all Sections of the Solicitation, Pricing, and Task Order CLINs. The cross-reference matrix will not be counted towards the page limitations.

Volume III – Administrative Volume – Contractor Responsibility Determination

Contracts will be awarded to responsible Contractor(s) only, as defined in FAR 9.1. The Contracting Officer cannot make award unless the Contractor is determined responsible. A prospective Contractor must (a) have adequate financial resources to perform the contract, or the ability to obtain them; (b) be able to comply with the required or proposed delivery or performance schedule, taking into consideration all existing commercial and Governmental business commitments; (c) have a satisfactory performance record; (d) have a satisfactory record of integrity and business ethics; (e) have the necessary organization experience, accounting and operational controls, and technical skills or the ability to obtain them; (f) have the necessary equipment and facilities, or the ability to obtain them; and (g) be otherwise qualified and eligible to receive an award under applicable laws and regulations.

Tab 1 – Contractor Responsibility

The offeror shall submit a discussion and documentation to demonstrate responsibility in accordance with the aforementioned items.

Tab 2 – Dun & Bradstreet Report

The offeror shall also submit a current Dun and Bradstreet Credit Report.

Tab 3 - Organizational Conflict of Interest Risk Mitigation Plan

The offeror shall submit here any updates to the Organizational Conflict of Interest Risk Mitigation Plan previously submitted in accordance with Section L.6.1 Organizational Conflict of Interest Risk Mitigation Plan.

Volume IV – Subcontracting

Tab 1 Factor C - Subcontracting

For a technical proposal to be considered complete, the offeror shall submit a subcontracting plan which addresses the areas listed below. Please note small business offerors are exempt, but not precluded, from submitting a subcontracting plan.

Offerors are advised that the IRS considers counselors as “statutory employees”, and as such are not eligible to be considered as 1099 small businesses for the purposes of small business subcontracting.

Subfactor 1- Subcontracting Plan

1. Subcontract Management – The offeror shall submit a subcontracting plan, including teaming arrangements, conforming to the requirements of FAR subpart 19.7 unless exempted pursuant to FAR 19.702(b)(1). The offeror’s subcontracting plan shall include teaming arrangements and processes for managing, communicating, selecting, directing, coordinating, integrating, decision making, information sharing, problem resolution, performance monitoring, and prior business relationships with proposed subcontractors. Offerors shall provide a full description of work small businesses are proposed to perform. The offeror shall clearly identify all subcontractors which are proposed to perform major or critical aspects of the requirement as defined by the offeror.

2. Small Business Goals – The Offeror shall submit a subcontracting plan to demonstrate its small business goals for this requirement. The offeror shall describe their commitment to and understanding of DOD’s goals for small business concerns, including Small Business, HUBZone Small Business, Service-Disabled Veteran Owned Small Businesses, Veteran-Owned Small Business, Small Disadvantaged Business, Women-Owned Small Business, and AbilityOne, and the ability to meet or exceed these goals. These goals apply to the total dollars subcontracted.

3. The offeror shall describe how small business and AbilityOne participation will contribute to its overall comprehensive subcontracting goals. Offerors shall describe specific efforts to ensure the resulting contract meets or exceeds proposed goals.

4. The points of contact for AbilityOne central nonprofit agencies to identify affiliated non-profit agencies is available from National Industries for the Blind – Dean Simmonds (dsimmonds@nib.org), phone: 703-310-0500 and SourceAmerica, phone: (571) 226-4660, (info@sourceamerica.org).

Subfactor 2 - Small Business Commitment

1. In accordance with DFARS 215.304(c)(i), the offeror shall submit a one-page small business participation commitment document. The offeror shall describe the extent to which they will utilize small business and small businesses across socio-economic categories.

2. The offeror shall submit a completed table as follows in their proposals:

Small Business (SB)

HUBZone Small Business

Service-Disabled Veteran-Owned Small Business

Veteran-Owned Small Business

Small Disadvantaged Business

Women-Owned Small Business

AbilityOne

Volume V – Past Performance

Factor D - Past Performance

The Government expects offerors to provide recent (within three years of the date of the Government’s posting of this RFP) and relevant past performance project information, to explain the relevance and applicability of these projects (similarity in scope, size, and operational complexity), and to relate past project accomplishments to this solicitation’s objectives. Since the Government will only evaluate recent and relevant past performance, the offeror should select past performance references considering their relevance to this PWS and other solicitation requirements.

Subcontractor/Teaming Partner/Affiliate Consent: past performance information pertaining to a subcontractor, teaming partner, or an affiliate cannot be disclosed to the prime Offeror without the written consent of the subcontractor, teaming partner, or affiliate. The Offeror shall provide, with the proposal, a letter from each subcontractor, teaming partner, and affiliate that has meaningful performance in the proposed solution. The letter must provide consent for the Government to discuss their past performance information with the prime contractor.

Tab 1 – Subfactor 1 - Organizational Experience

The offeror shall describe its organizational experience to deliver and sustain the required capacity and capability for adult and child and youth counseling services by trained, licensed, credentialed, and experienced counselors for the duration of all counselor assignments

The offeror shall provide in-depth detail on their relevant and recent (within three years of the date of the Government’s posting of this RFP) organizational experience clearly indicating the knowledge to successfully manage, sustain, and deliver adult and youth counseling services with required capacity and capability for the duration of all counselor assignments through a network of trained, licensed, credentialed, and experienced counseling providers.

Tab 2 – Subfactor 2 - Past Performance

The offeror shall provide descriptions of three recent and relevant past performance projects for the prime offeror. In addition, the offeror shall submit at least two descriptions of recent and relevant past performance projects for each proposed subcontractor expected to perform major or critical aspects of the requirement. The descriptions shall include the names of the organizations receiving the support, dates of performance, contract numbers, points of contact ( including phone numbers and email addresses), an explanation of the relevance and applicability (e.g. similar in scope, size, and operational complexity), to this solicitation’s objectives.

Tab 3 – Past Performance Questionnaires

The offeror shall submit at least three questionnaire responses of past performance for the prime offeror, for the same references described in the Past Performance Descriptions. In addition, the offeror shall submit at least two questionnaire responses for each proposed subcontractor expected to perform major or critical aspects of the requirement, for the same references described in the Past Performance Descriptions. The offeror is responsible for submitting, within their proposal by the date and time proposals are due, questionnaires contained within an envelope sealed by the entity that completed the questionnaire. The offeror is required to submit only the original sealed questionnaires. Copies of the sealed questionnaires are not required.

Offerors shall follow the instructions/procedures for completing the past performance questionnaire as provided in Section L - Attachment 4 - Past Performance Questionnaire.

Offerors shall not request or solicit the information contained…