D.5 PAST PERFORMANCE QUESTIONAIRE.docx
DOCX document 20 KB Posted
- Solicitation number
- 36C10X25R0021_0002
About this file
This document is a Past Performance Questionnaire (PPQ) for a Department of Veterans Affairs (VA) contract (Solicitation Number 36C10X25R0021) for Recovery Audit Services. The PPQ is designed to collect detailed performance feedback from previous references about a contractor's past performance across multiple evaluation criteria, including overall quality, delivery performance, service quality, problem resolution, and personnel quality. Respondents are asked to rate performance on a scale from 1-5 and provide additional insights through supplemental questions about contract terminations, performance issues, and contract details.
The related federal contract opportunity involves the VA's VHA Office of Finance seeking a contractor to conduct Recovery Audit (RA) activities for healthcare claim payments across various Community Care programs. The VA intends to award one to three fixed-percentage (FFP) contracts, with contractor compensation contingent on accurately identifying and recovering overpayments. The contract will have a one-year base period followed by four potential option periods, with the contractor assuming all audit-related costs and being reimbursed solely based on a percentage of recovered funds.
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Other files
| File | Type | Posted |
|---|---|---|
| D.2 BAA.docx | DOCX document | |
| Amendment RFP 36C10X25R0021 0002.pdf | ||
| D.6 OFFEROR ATTESTATION OF RESPONSIBILITY.docx | DOCX document | |
| RFP 36C10X25R0021_0002.pdf | ||
| D.3 CONTRACTOR RULES OF BEHAVIOR.docx | DOCX document | |
| D.1 SUBCONTRACTING PLAN.docx | DOCX document | |
| D.7 QASP.docx | DOCX document | |
| D.4 APPENDIX C VA INFORMATION AND INFORMATION SYSTEM SECURITY AND PRIVACY LANGUAGE.docx | DOCX document |
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D.4 PAST PERFORMANCE QUESTIONAIRRE (PPQ)
Past Performance Questionnaire Department of Veterans Affairs: 36C10X25R0021
E-MAIL TO: LaShawn Knight, Contract Specialist AGENCY: Veterans Affairs (VA) E-MAIL: lashawn.knight@va.gov
-and-
E-MAIL TO: Jacky Jean-Jacques, Contracting Officer AGENCY: Veterans Affairs (VA) E-MAIL: Jacky.Jean-Jacques@va.gov
INFORMATION REQUEST: PAST PERFORMANCE
This office is currently in the process of awarding a competitive contract. [CONTRACTOR NAME] has provided your name and organization as a reference regarding [CONTRACTOR NAME]’s record of past performance under Contract No. [CONTRACT NO.].
PAST PERFORMANCE QUESTIONNAIRE (PPQ)
Offeror’s Name:
Request for Proposal: 36C10X25R0021, Office of Community Care Recovery Audit Services
Name of Person Completing the Evaluation:
| Telephone: | E-mail: | |
| Title: | Company/Organization: |
Please rate the quoter in each of the following areas. Note: there is room for comments where you deem remarks would be helpful to our evaluation.
· Not Applicable: N/A
· 1: Performance clearly below the contract performance standard or requirement
| · 2: | Performance occasionally does not meet minimum contract performance standard or requirement |
| · 3: | Performance that meets the minimum contract performance standard or requirement |
| · 4: | Performance that meets and occasionally exceeds the contract performance standard or requirement |
| · 5: | Performance that almost always exceeds the contract performance standard or requirement |
| 1. Overall quality/satisfaction |
| N/A |_| |
| 1 |_| |
| 2 |_| |
| 3 |_| |
| 4 |_| |
| 5 |_| |
Overall satisfaction with the quoter’s performance. Would you (the reference) choose to work with this quoter again? (Additional Comments Here)
| 2. Delivery performance |
| N/A |_| |
| 1 |_| |
| 2 |_| |
| 3 |_| |
| 4 |_| |
| 5 |_| |
Delivery performance includes delivery consistency, on time performance, and flexibility in responding to emerging issues and implementing required solutions. (Additional Comments Here)
| 3. Satisfaction with the quality of service delivered |
| N/A |_| |
| 1 |_| |
| 2 |_| |
| 3 |_| |
| 4 |_| |
| 5 |_| |
Rate the effectiveness and applicability of the plans and strategies delivered and the actual implementation of those. (Additional Comments Here)
| 4. Satisfaction with problem resolution |
| N/A |_| |
| 1 |_| |
| 2 |_| |
| 3 |_| |
| 4 |_| |
| 5 |_| |
This includes the quoter’s ability to solve problems, the speed in which they handle problems, and their effective delivery of resolutions. (Additional Comments Here)
| 5. Satisfaction with the quality of contractor personnel |
| N/A |_| |
| 1 |_| |
| 2 |_| |
| 3 |_| |
| 4 |_| |
| 5 |_| |
Rate the quality of the contractor’s staff in executing the project work scope. (Additional Comments Here)
1. Have you issued a cure notice, show cause notice, suspension of progress payments or other letters directing the correction of a performance problem in the past 3 years? |_| Yes |_| No If Yes, please explain.
1. Have you terminated this contractor for default within the past 3 years, or are there any pending termination actions? |_| Yes |_| No If Yes, please explain.
1. Based on the quoter’s overall performance, would you award them another contract? |_| Yes |_| No If No, please explain.
1. Have you discussed any adverse past performance problems with the quoter and given them an opportunity to comment? |_| Yes |_| No Please explain.
1. Do you file past performance information in a database that the Contracting Officer may search? |_| Yes |_| No Please explain.
1. If the contract had options, were those options exercised? |_| Yes |_| No Please explain.
1. What was the contract period of performance (i.e., when were services provided)?
1. What was the dollar value of the contract performed by the quoter?
1. Provide a brief description of the services provided by the quoter for this contract.
Please attach any past performance database reports or other material you deem appropriate to a full understanding of the quoter’s past performance by the evaluator.
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