D.5 PAST PERFORMANCE QUESTIONAIRE.docx
DOCX document 20 KB Posted
- Solicitation number
- 36C10X25R0021
About this file
The document is a Past Performance Questionnaire (PPQ) for a Department of Veterans Affairs (VA) contract opportunity (Solicitation Number: 36C10X25R0021) for Recovery Audit Services. The PPQ is a detailed evaluation form designed to collect reference information about a contractor's performance across multiple criteria, including overall quality, delivery performance, service quality, problem resolution, and personnel quality. The form uses a 1-5 rating scale and includes additional questions about contract performance, terminations, and potential re-award.
The related federal contract opportunity seeks a contractor to conduct Recovery Audit (RA) activities for VHA Community Care program healthcare claim payments. The VA intends to award one to three fixed-percentage recovery contracts, where contractor compensation is contingent on accurately identifying and recovering overpayments. The contract includes a one-year base period with potential four additional option years. Contractors will be responsible for all audit execution costs and will be reimbursed based on a fixed percentage of recovered funds. The solicitation is issued by the Department of Veterans Affairs Strategic Acquisition Center Frederick, with automated and complex medical record review components required across various healthcare claim payment methodologies.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| 36C10X25R0021 0001 - RAC.pdf | ||
| RFP 36C10X25R0021_Recovery Audit Services.pdf | ||
| D.7 QASP.docx | DOCX document | |
| D.6 OFFEROR ATTESTATION OF RESPONSIBILITY.docx | DOCX document | |
| RFP 36C10X25R0021_Recovery Audit Services.pdf | ||
| D.3 CONTRACTOR RULES OF BEHAVIOR.docx | DOCX document | |
| D.1 SUBCONTRACTING PLAN.docx | DOCX document | |
| D.8 RFP QUESTION SHEET.docx | DOCX document | |
| D.4 APPENDIX C VA INFORMATION AND INFORMATION SYSTEM SECURITY AND PRIVACY LANGUAGE.docx | DOCX document | |
| D.2 BAA.docx | DOCX document |
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
D.4 PAST PERFORMANCE QUESTIONAIRRE (PPQ)
Past Performance Questionnaire Department of Veterans Affairs: 36C10X25R0021
E-MAIL TO: LaShawn Knight, Contract Specialist AGENCY: Veterans Affairs (VA) E-MAIL: lashawn.knight@va.gov
-and-
E-MAIL TO: Jacky Jean-Jacques, Contracting Officer AGENCY: Veterans Affairs (VA) E-MAIL: Jacky.Jean-Jacques@va.gov
INFORMATION REQUEST: PAST PERFORMANCE
This office is currently in the process of awarding a competitive contract. [CONTRACTOR NAME] has provided your name and organization as a reference regarding [CONTRACTOR NAME]’s record of past performance under Contract No. [CONTRACT NO.].
PAST PERFORMANCE QUESTIONNAIRE (PPQ)
Offeror’s Name:
Request for Proposal: 36C10X25R0021, Office of Community Care Recovery Audit Services
Name of Person Completing the Evaluation:
| Telephone: | E-mail: | |
| Title: | Company/Organization: |
Please rate the quoter in each of the following areas. Note: there is room for comments where you deem remarks would be helpful to our evaluation.
· Not Applicable: N/A
· 1: Performance clearly below the contract performance standard or requirement
| · 2: | Performance occasionally does not meet minimum contract performance standard or requirement |
| · 3: | Performance that meets the minimum contract performance standard or requirement |
| · 4: | Performance that meets and occasionally exceeds the contract performance standard or requirement |
| · 5: | Performance that almost always exceeds the contract performance standard or requirement |
| 1. Overall quality/satisfaction |
| N/A |_| |
| 1 |_| |
| 2 |_| |
| 3 |_| |
| 4 |_| |
| 5 |_| |
Overall satisfaction with the quoter’s performance. Would you (the reference) choose to work with this quoter again? (Additional Comments Here)
| 2. Delivery performance |
| N/A |_| |
| 1 |_| |
| 2 |_| |
| 3 |_| |
| 4 |_| |
| 5 |_| |
Delivery performance includes delivery consistency, on time performance, and flexibility in responding to emerging issues and implementing required solutions. (Additional Comments Here)
| 3. Satisfaction with the quality of service delivered |
| N/A |_| |
| 1 |_| |
| 2 |_| |
| 3 |_| |
| 4 |_| |
| 5 |_| |
Rate the effectiveness and applicability of the plans and strategies delivered and the actual implementation of those. (Additional Comments Here)
| 4. Satisfaction with problem resolution |
| N/A |_| |
| 1 |_| |
| 2 |_| |
| 3 |_| |
| 4 |_| |
| 5 |_| |
This includes the quoter’s ability to solve problems, the speed in which they handle problems, and their effective delivery of resolutions. (Additional Comments Here)
| 5. Satisfaction with the quality of contractor personnel |
| N/A |_| |
| 1 |_| |
| 2 |_| |
| 3 |_| |
| 4 |_| |
| 5 |_| |
Rate the quality of the contractor’s staff in executing the project work scope. (Additional Comments Here)
1. Have you issued a cure notice, show cause notice, suspension of progress payments or other letters directing the correction of a performance problem in the past 3 years? |_| Yes |_| No If Yes, please explain.
1. Have you terminated this contractor for default within the past 3 years, or are there any pending termination actions? |_| Yes |_| No If Yes, please explain.
1. Based on the quoter’s overall performance, would you award them another contract? |_| Yes |_| No If No, please explain.
1. Have you discussed any adverse past performance problems with the quoter and given them an opportunity to comment? |_| Yes |_| No Please explain.
1. Do you file past performance information in a database that the Contracting Officer may search? |_| Yes |_| No Please explain.
1. If the contract had options, were those options exercised? |_| Yes |_| No Please explain.
1. What was the contract period of performance (i.e., when were services provided)?
1. What was the dollar value of the contract performed by the quoter?
1. Provide a brief description of the services provided by the quoter for this contract.
Please attach any past performance database reports or other material you deem appropriate to a full understanding of the quoter’s past performance by the evaluator.
File details come from the government source that posted it. Updated .