D.1_PWS_1284LM23Q0032.pdf

PWS / Solicitation No.: 1284LM23Q0032

D.1 PERFORMANCE WORK STATEMENT

Fort Missoula Janitorial, Ground Maintenance and Snow Removal Services

Missoula, Montana Missoula, County

Dated 6/29/2023

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Contents Project

General Information

1.0 Purpose and Background

1.1 Purpose

1.2 Background

1.2.a Janitorial Services Background

1.2.b Ground Maintenance Services Background

1.2.c Snow Plowing and Snow Removal Services Background

2.0 Definitions and Acronyms

2.1. Definitions

2.2. Acronyms

3.0 Contractor Requirements

3.1 Scope

4.0.A Janitorial Tasks

4.0.B Ground Maintenance Tasks

4.0.C Snow Plowing Services Tasks

4.1 Contractor Contract Management Tasks

4.2 Other Contractor Tasks

5.0 Performance Requirement Summary/Performance Standards

6.0 Deliverable / Schedule

7.0 Contractor Personnel Qualifications

8.0 Contractor Quality Control

9.0 Government Quality Assurance

10.0 Contracting Officer’s Representative (COR)

11.0 Government Property (Furnished Property and Materials)

12.0 Contractor Furnished Property and Responsibilities

13.0 Security Requirements

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Project Fort Missoula Janitorial and Ground Maintenance Services for Buildings 24, 26, and 48.

General Information

1.0 Purpose and Background

1.1 Purpose

The purpose of this contract is for the Contractor to fully furnish and provide Janitorial and Ground maintenance services; ground maintenance includes snow plowing services, within Government-owned facilities and properties for the U.S. Forest Service (FS) located at Fort Missoula, Missoula, MT. This contract is to provide a healthy and clean facilities, weed free and green lawns, and a safe driving environment during snow conditions for all FS employee’s, visitors, and the general public. It includes the Contractor performing all related tasks for each area in accordance with the Performance Work Statement (PWS) to the best industry standard.

1.2 Background

The U.S. Forest Service is a federal agency and subcomponent of the United States Department of Agriculture (USDA). The Forest Service is a land management agency that protects and manages 154 national forests and 20 grasslands in 44 states and Puerto Rico, encompassing 193 million acres of land, in addition to numerous wilderness, recreation, scenic, and other areas.

The agency’s mission is to sustain the health, diversity, and productivity of the nation’s forests and grasslands to meet the needs of present and future generations.

Janitorial, Snow Removal, and Ground Maintenance services are needed for the three (3) Federally-controlled buildings and the outlying ground areas as follows:

1.2.a Janitorial Services Background

• Building 24 (Lolo National Forest Supervisor’s Office and Missoula Ranger District) Approximately 38,000 sq. ft. maintained area presently occupied by the Lolo National Forest (LNF) Supervisor's Office and the Missoula Ranger District (excludes the telephone equipment room, archive storage areas and the computer room).

o Bldg. 24 consists of three levels (Basement Level, Main Level, and the Second Level). Refer to the plans attachment for details.

• Building 26 (Regional Office) Approximately 38,000 sq. ft. maintained area presently occupied by the Region 1 Northern Headquarters.

o Bldg. 26 consists of three levels (Basement Level, Main/First Floor, and the Second Level). Refer to the plans attachment for details.

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• Building 46 (Jailhouse) Approximately 3,750 sq. ft. presently occupied by the Lolo National Forest Fire Personnel (excluding the garage bays and storage room on the first floor).

o Bldg. 46 consists of three levels (Basement Level, Main/First Floor, and the Second Level). Refer to the plans attachment for details.

Schedule of Work for Janitorial Services The facility office hours are from 7:30 a.m. to 4:30 p.m., Monday through Friday, except Federal Holidays. The Contractor work hours shall be between the hours of 6:00 p.m. and 5:00 a.m., except on weekends. Weekend cleaning may be performed at any time during the weekend.

The Contractor’s custodial/janitorial responsibilities for cleaning schedule are as follows:

• Building 24 (LNF) and Building 26 (RO) o January through December (12 months), Service five (5) days per week -

Mondays, Tuesday, Wednesdays, Thursdays, and Fridays (Fridays meaning either Friday, Saturday, or Sunday prior to the start of regular business hours on Monday).

• Building 46 (Jailhouse) o June through September (4 months), Service five (5) days per week - Mondays, Tuesday, Wednesdays, Thursdays, and Fridays (Fridays meaning either Friday, Saturday, or Sunday prior to the start of regular business hours on Monday).

o October through May (8 months), Service three (3) days per week – Mondays, Wednesdays, and Fridays (Friday’s meaning either Friday, Saturday, or Sunday prior to the start of regular business hours on Monday).

Unscheduled Work For Janitorial Services.

The Contractor shall maintain each facility to the standards established in this contract which may require services at more frequent intervals. For example, the Contractor shall resupply restrooms whenever necessary to ensure adequate supplies are always available.

Other hours may be scheduled if required and approved by the COR or CO. Tasks designated by the specifications to be done on a specific schedule shall be done by 0600 hour of the following workday.

1.2.b Ground Maintenance Services Background

Approximately 100,000 sq. ft. of lawn in various areas around Buildings 24 (LNF), 26 (RO) and temporary office trailer area. Approximatley 18,000 sq. ft. (0.4 acres) lawn adjacent to Building 46 (Jailhouse). Trees, shrubs and all landscape plants within the lawn areas or adjacent to buildings. All walkways adjacent to Building 24, Building 46 and the Modular office. Refer to the grounds maintenance plan for location of walkways and the area for ground maintenance tasks. Contractor shall complay with the task listed in the PWS.

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NOTE: No buildings contained in this contract have underground sprinkler systems. All watering of the grounds, except the center lawn area, must be performed manually or by manually placed sprinklers. Please refer to Grounds Drawings for additional details.

** THERE ARE U/G SPRINKLERS ADJACENT TO T-104B GARAGE (LOLO FIRE

TEAM AREA, SHOWN ON THE MAP ATTACHMENT.) **

1.2.c Snow Plowing and Snow Removal Services Background

The A1 snow removal area for regular schedule service includes two large employee parking lots of approximately 50,000sf and 35,000sf, one large and one small parking lot for Government vehicles stationed on site of 60,000sf and 8,000sf respectively, 2300’ of roadway and 2200 linear ft of sidewalks, porches steps and various pedestrian walking areas.

The two other smaller areas (A2 and A3) are designated as “Ordered As Needed” areas that may be requested to be cleared for occasional access needs by the COR or CO only. The various areas are shown on the “Snow removal plan” drawing, (separate attachment) listed in the schedule of the PWS section of this document.

2.0 Definitions and Acronyms

2.1. Definitions

2.1.1. ACQUISITION: The acquiring by contract with appropriated funds of supplies or services (including construction) by and for the use of the Federal Government through purchase or lease, whether the supplies or services are already in existence or must be created, developed, demonstrated, and evaluated. Acquisition begins at the point when agency needs are established and includes the description of requirements to satisfy agency needs, solicitation and selection of sources, award of contracts, contract financing, contract performance, contract administration, and those technical and management functions directly related to the process of fulfilling agency needs by contract.

2.1.2. ADMINISTRATIVE CONTRACTING OFFICER (ACO): A warranted or unwarranted Contract Specialist whose duties are limited to contract administration. See also Contracting Officer.

2.1.3. BEST VALUE: The expected outcome of an acquisition that, in the Government's estimation, provides the greatest overall benefit in response to the requirement.

2.1.4. BIOBASED PRODUCT: A product determined by the U.S. Department of Agriculture to be a commercial or industrial product (other than food or feed) that is composed, in whole or in significant part, of biological products, including renewable domestic agricultural materials and forestry materials.

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2.1.5. CALENDAR DAY: The period of elapsed time, using Coordinated Universal Time or local time that begins at midnight and ends 24 hours later at the next midnight.

2.1.6 CONTRACT: A mutually binding legal relationship obligating the seller to furnish the supplies or services (including construction) and the buyer to pay for them. It includes all types of commitments that obligate the Government to an expenditure of appropriated funds and that, except as otherwise authorized, are in writing. In addition to bilateral instruments, contracts include (but are not limited to) awards and notices of awards; job orders or task letters issued under basic ordering agreements; letter contracts; orders, such as purchase orders, under which the contract becomes effective by written acceptance or performance; and bilateral contract modifications.

2.1.7. CONTRACT ADMINISTRATION: A subset of contracting that includes efforts to ensure that supplies and services are delivered in accordance with the terms, conditions, and standards set forth in the awarded contract.

2.1.8. CONTRACT CLAUSE: Or "clause" means a term or condition used in contracts or in both solicitations and contracts and applying after contract award or both before and after award.

2.1.9. CONTRACT MODIFICATION: Any written change in the terms of a contract.

2.1.10. CONTRACT TERMINATION: The cessation or cancellation, in whole or in part, of work under a prime contract, or a subcontractor for the convenience of, or at the option of, the Government, or due to failure of the Contractor to perform in accordance with the terms of the contract (default).

2.1.11. CONTRACTING OFFICER (CO): A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The Contracting Officer is the only individual who has the legal authority to contractually bind the Government. The Contracting Officer may designate a Government employee to act within the limits of their designation as his/her authorized technical representative.

2.1.12. CONTRACTING OFFICER’S REPRESENTATIVE (COR): An individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. The COR does NOT have authority to change the terms and conditions of the contract.

2.1.13. CONTRACTOR: A supplier or vendor awarded a contract to provide specific supplies or services to the Government. The term used in this contract refers to the prime.

2.1.14. DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBER: A unique, non-indicative nine-digit identifier issued and maintained by Dun & Bradstreet (D&B) that verifies the existence of a business entity globally. D&B assigns DUNS numbers for each physical location of a business. As of April 4, 2022, DUNS Numbers have been replaced by the Unique

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Entity ID (UEI) and removed from Contractor accounts in Sam.gov. See Unique Entity Identifier.

2.1.15. DAY: Unless otherwise specified, a calendar day.

2.1.16 DEFECTIVE SERVICE: A service output that does not meet the standard of performance associated with it in the PWS.

2.1.17. DELIVERABLE: Anything that can be physically delivered but may include non-manufactured things such as Background Investigations of employees, Quality Control Plan, or Safety Data Sheets.

2.1.18. DISINFECT: To cleanse (a surface, a device, a supply of water, etc.) by destroying, inactivating, or significantly reducing the concentration of pathogenic agents (such as bacteria, viruses, and fungi): to treat (something) with a disinfectant.

2.1.19. FIRM FIXED-PRICE (FFP) CONTRACT: Provides for a price that is not subject to any adjustment on the basis of the contractor’s cost experience in performing the contract.

2.1.20. GOVERNMENT TECHNICAL MONITOR (GTM): The Contracting Officer may appoint a Government Technical Monitor to assist the COR in monitoring a Contractors performance. The Contracting Officer may appoint a GTM because of physical proximity to the Contractor's work site, or because of special skills or knowledge necessary for monitoring the Contractor's work. The Contracting Officer may also appoint a GTM to represent the interests of another requirements office or post concerned with the Contractor's work. A GTM shall be a direct-hire U.S. Government employee.

2.1.21. HIGH-TOUCH SURFACE AREAS: Surfaces that people frequently touch with their hands, which could therefore become easily contaminated with microorganisms and picked up by others on their hands. For example, door handles, light switches, shared equipment.

2.1.22. IN WRITING: "writing," or "written" means any worded or numbered expression that can be read, reproduced, and later communicated, and includes electronically transmitted and stored information.

2.1.23. INSPECTION: Examining and testing supplies or services to determine whether they conform to contract requirements.

2.1.24. INVOICE PROCESSING PLATFORM (IPP): A web-based system that provides one integrated, secure system to simplify the management of vendor invoices. It is offered at no charge to federal agencies and their vendors.

2.1.25. KEY PERSONNEL: Contractor’s employees considered essential to successful Contractor performance.

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2.1.26. OFFER: A response to a solicitation that, if accepted, would bind the offeror to perform the resultant contract. Responses to invitations for bids (sealed bidding) are offers called "bids" or "sealed bids"; responses to requests for proposals (negotiation) are offers called "proposals";

however, responses to requests for quotations (simplified acquisition) are "quotations," not offers.

2.1.27. OPTION: A unilateral right in a contract by which, for a specified time, the Government may elect to purchase additional supplies or services called for by the contract or may elect to extend the term of the contract.

2.1.28. PAST PERFORMANCE: An Offeror’s, Quoter’s or Contractor’s performance on active and physically completed contracts.

2.1.29. PERFORMANCE-BASED ACQUISITION (PBA): An acquisition structured around the results to be achieved as opposed to the manner by which the work is to be performed.

2.1.30. PERFORMANCE REQUIREMENTS SUMMARY (PRS): Specifies standards to which the requirement must be completed. The tasks to be performed and that will be evaluated by the Government to ensure that contract performance standards are being met.

2.1.31. PERFORMANCE WORK STATEMENT (PWS): A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

2.1.32. PHYSICAL SECURITY: Actions that prevent the loss or damage of Government property.

2.1.33. PURCHASE ORDER (PO): When issued by the Government, means an offer by the Government to buy supplies or services, upon specified terms and conditions, using simplified acquisition procedures.

2.1.34. QUALITY ASSURANCE: Actions taken by the Government to assure contracted services meet PWS requirements.

2.1.35. QUALITY ASSURANCE SURVILLANCE PLAN (QASP): A written document specifying the surveillance method used for surveillance of Contractor performance.

2.1.36. QUALITY CONTROL: Actions taken by a Contractor to control the performance of contracted services to meet PWS requirements.

2.1.37. SOLICITATION: Any request to submit offers or quotations to the Government.

Solicitations under sealed bid procedures are called "invitations for bids." Solicitations under negotiated procedures are called "requests for proposals." Solicitations under simplified acquisition procedures may require submission of either a quotation or an offer.

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2.1.38. SOLICITATION PROVISION OR PROVISION: A term or condition used only in solicitations and applying only before contract award.

2.1.39. SUBCONTRACTOR: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.40. SUPPLEMENTAL AGREEMENT: A contract modification that is accomplished by the mutual action of the parties.

2.1.41. SURGE CLEANING: Additional cleaning that may be needed when there is an increase in activity at the facilities. Implementation of surge cleaning would be via mutual agreement by modifying the contract.

2.1.42. SYSTEM FOR AWARD MANAGEMENT (SAM): The primary Government repository for prospective Federal awardee and Federal awardee information and the centralized Government system for certain contracting, grants, and other assistance-related processes. It includes—

(1) Data collected from prospective Federal awardees required for the conduct of business with the Government;

(2) Prospective contractor-submitted annual representations and certifications in accordance with FAR subpart 4.12; and

(3) Identification of those parties excluded from receiving Federal contracts, certain subcontracts, and certain types of Federal financial and non-financial assistance and benefits.

2.1.43. TERMINATION FOR CAUSE: The exercise of the Government’s right to completely or partially terminate a contract because of the Contractor’s actual or anticipated failure to perform its contractual obligations.

2.1.44. TERMINATION FOR CONVENIENCE: The exercise of the Government’s right to completely or partially terminate performance of work under a contract when it is in the Government’s interest.

2.1.45. UNAUTHORIZED COMMITMENT: A non-binding agreement between a Contractor and a U.S. Government official who lacks proper contracting authority to enter into a contract or to change a contract.

2.1.46. UNIQUE ENTITY IDENTIFIER (UEI): A 12-character alphanumeric ID assigned to an entity (business) by SAM.gov. On April 4, 2022, the unique entity identifier used across the federal government changed from the DUNS Number to the Unique Entity ID. As part of this transition, DUNS Numbers have been removed from Contractor’s accounts in SAM.gov. After April 4, 2022, you will no longer need a DUNS number when registering a new entity, as the UEI will become authoritative. As of April 4, 2022, UEI will be the only unique identifier used.

2.1.47. WASTE CONTAINERS: Trashcans, trash receptacles, wastebaskets, wastepaper baskets, or any container holding trash, paper or refuse of any type.

https://www.acquisition.gov/far/part-4#FAR_Subpart_4_12

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2.2. Acronyms

ACO Administrative Contracting Officer CO Contracting Officer COR Contracting Officer’s Representative DUNS DUNS number FAR Federal Acquisition Regulation FFP Firm-Fixed Price GTM Government Technical Monitor IPP Invoice Processing Platform PBA Performance-Based Acquisition PRS Performance Requirements Summary PWS Performance Work Statement PO Purchase Order QASP Quality Assurance Surveillance Plan QCP Quality Control Program SAM System for Award Management UEI Unique Entity Identifier

3.0 Contractor Requirements

3.1 Scope

The Contractor shall provide all personnel, equipment, materials, facilities, supervision, management, and transportation necessary to fulfill the requirement for the services to provide Janitorial, Snow Removal, and Ground Maintenance in accordance with the Performance Work Statement (PWS). The contractor shall follow all regulatory, references, and information sources provided within this PWS and any subsequent regulatory or policy changes.

The manufacturer’s maintenance guidelines referenced are intended to be utilized in performance at the maximum effort of the resultant contract. Contractor shall use cleaners, methods, and equipment recommended by the product’s manufacturer. The Government is not responsible for any error or variation in the materials identified, nor will the Contractor, because of any error or variation in the materials identified, be relieved of their responsibility to carry out the contract in accordance with the true intent and meaning of the specifications and there shall be no additional cost to the Government based solely on an error or variation in the materials identified or other similar mistake.

4.0.A Janitorial Tasks

Task 4.A.1.: Contract Management Outcome: Contract Management ensures effective and efficient effort to successfully adhere to contract terms and conditions and complete the contract requirements.

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The Contractor shall provide janitorial services for the following, but is not limited to:

a. TOILET ROOMS/BATHROOMS

i. Completely clean all surfaces, disinfect using a germicidal detergent on a daily basis. After cleaning, receptacles shall be left free of deposits, dirt, streaks, and odors. Exhaust fans shall be cleaned as needed.

b. FIXTURES

i. All fixtures shall be maintained at a high level of sanitation, cleanliness, and shine.

ii. Fixtures include:

1. Cabinets

2. Countertops;

3. Display cases;

4. Door handles, push plates, and push bars.

5. Drinking fountains;

6. Flush levers;

7. Handrails;

8. Latching and locking hardware;

9. Lights and coverings;

10. Lockers (exterior cleaning only);

11. Mirrors;

12. Showers;

13. Sinks and Faucets; and

14. Toilets

c. FLOORS

i. Maintain so as to have a uniform, glossy appearance, free of scuff marks, heel marks, and other stains and discoloration.

ii. Sealing or cleaning or quarry tile, application of a non-skid finish to the vinyl flooring, and other routine maintenance shall be done on a routine basis.

iii. Routine shall be once (1) a year, unless otherwise mutually agreed in writing.

iv. Resilient and Non-Resilient:

1. Resilient may include linoleum, asphalt, vinyl (composition and solid), rubber, wood, and cork.

2. Non-Resilient floors may include ceramic tile, marble, slate, terrazzo, concrete, brick, wood, and cork.

3. Resilient and Non-Resilient floors are to be cleaned and disinfected daily. The Contractor shall use cleaners, methods, and equipment recommended by the product’s manufacturer to the maximum extent practicable.

4. Resilient and Non-Resilient floors shall be cleaned to the extent possible without moving or picking up items left on the floor. Exceptions are chairs, garbage cans and recycle bins which shall be moved to clean floors beneath these items. All moved items shall be returned to their original position.

d. CARPETS

i. Maintain at a level where carpet is free of all visible litter and soil.

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ii. Spots shall be removed as soon as noticed, spot cleaning.

iii. Vacuuming, shampooing, and spot cleaning, or any appropriate methods shall be used to maintain this standard.

iv. Carpets to be maintained to standard includes hallways, high traffic areas, open floor space in office, cubicles, common areas, and walk-off mats.

1. Moving of furnishings is not required.

v. Semi-Annual Cleaning.

1. All carpets shall be cleaned throughout the building two (2) times per year

(Spring, Fall). Carpeted areas include all offices, common areas, and conference and meeting rooms as indicated on the Janitorial plans (separate attachment).

The Contractor shall coordinate with the Government prior to scheduling the semi-annual carpet cleaning.

vi. Stains or damage requiring more than cleaning that may be accomplished by ordinary vacuuming, shampoo or spot cleaners shall be brought to the attention of the COR. Tears and raveling shall be brought to the attention of the CO.

1. NOTE: Occasionally, the large meeting or holiday events may occur that may require vacuuming or cleaning beyond that typically required for routine office activities.

e. TRASH CONTAINERS/WASTE RECEPTICLES

i. Daily, empty trash containers and garbage and replace with properly fitting plastic liners.

ii. Boxes, cans, papers marked "TRASH" shall be removed daily. On the Inspection sheet, the Contractor shall make note of any locked rooms or areas where trash cannot be routinely accessed. Occupants will be instructed to leave trash outside locked areas so it can be removed as needed.

iii. Collected trash shall not be stored in janitor closets or within building.

iv. Indoor Waster Containers – The inside and outside of waste containers shall be visibly clean, and free of foreign matter and odors.

f. RECYCLABLES

i. Recyclables shall be collected on a timely basis from the existing interior collection areas and bins and taken to or pickup service provided to transport to the nearest recycling center. Overflowing of recyclable bins may be marked as a deficiency upon inspection.

ii. Items marked as “RECYCLE” shall be removed on a regular basis or no later than weekly.

iii. Any bags of shredded paper that has been removed and placed next to the shredder must be collected and recycled.

iv. Recyclable shall not be stored or stockpiled anywhere within building. Any proceeds from recycling will belong to the Contractor.

v. A recycling container that is plastic with a lid and wheels that holds around 32 gallons, 22” x 19” x 36” (or similar to the dimensions); and two of them shall be located at Building 26 outside by the back doors inside courtyard and two shall be located at Building 24 outside by the back doors inside courtyard.

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vi. Boxes to be recycled may need to be flattened by the Contractor if not completed by the employee.

vii. Designated recyclables are defined as the following:

1. (1) white paper, (2) colored paper, (3) bags of shredded paper, (4) beverage containers, (5) cardboard, and (6) aluminum.

viii. The Contractor shall advise the Government of how recyclables need to be sorted or if co-mingled collection is employed.

g. PUBLIC RECEPTION AREA

i. Glass in display cases and entry doors shall be cleaned daily to remove dirt, fingerprints, and smudges to maintain a clean appearance.

h. COFFEE ROOMS, SINK AREAS, AND DRINKING FOUNTAINS

i. Clean and polish to remove stains and mineral deposits daily.

i. ENTRANCES, LOBBIES, CORRIDORS AND STAIRCASES

i. Maintain in a clean, uniform appearance with grease and grime removed from handrails and baseboards. All doors that contain glass surfaces must be cleaned and free of streaks and fingerprints daily.

j. ELEVATOR CLEANING

i. Maintain at a level where the floor is free of all visible litter and soil.

ii. All surfaces shall have a uniform finish and shall be free of fingerprints, stains, streaks, debris, spots, smudges, and other obvious soil. The elevator floor and elevator tracks shall be free of all visible litter and soil, grit, and other debris. Also includes button panel and walls.

k. MECHANICAL, ARCHIVE, AND CLOSED STORAGE AREAS

i. When requested by the Government (COR), the floors shall be swept to be free of all visible litter and soil. These areas are not included as regularly scheduled service areas and do not need to be checked or inspected as part of routine services.

1. This service may be required up to twice annually.

l. EXTERIOR ENTRANCES, PORCHES, STEPS, BREEZEWAYS, AND

WALKWAYS

i. Remove litter, waste, or dirt as required.

ii. Empty ashtrays and wipe clean. Cigarettes shall be disposed of in a safe manor

(i.e., in a metal container separate from other waste material or other manner to prevent smoldering butts from causing a fire).

iii. Porch windows and sills shall be kept clean and free from streaks.

iv. Walls and ceilings and floors shall be kept clear of spider webs, bird droppings and/or debris.

m. HIGH CLEANING / MISCELLANEOUS

i. All exposed surfaces shall be maintained free of dust and grime.

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ii. Walls - All horizontal and vertical surfaces from floor to ceiling, unless expressly exempted, shall present a clean appearance and be free of dust, dirt, fingerprints, cobwebs, smudges, streaks, spots, stains, marks, and other foreign matter.

n. CEILING FANS

i. Maintain free of dust and grime.

o. WOOD COLUMNS AND FRENCH DOORS (BUILDING 24)

i. One coat of wood furniture oil shall be applied annually.

p. WINDOWS

i. Exterior and interior windows, relight windows, including sills and screens shall be washed once per year and be kept clean and free from streaks.

1. NOTE: The windows in Buildings 24 and 46 are difficult to clean and may require the use of a mechanized man lift to remove storm windows or window guards. The Contractors shall be responsible for providing any equipment and tools to clean the windows.

q. VENETIAN/VERTICAL BLINDS

i. Shall be kept dusted and clean. The minimum schedule for this work may require the contractor to clean up to twice per year cleaning, as needed.

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4.0.B Ground Maintenance Tasks

Task 4.B.1.: Lawn and Yard Care Tasks Outcome: Contractor shall use industry practices required to provide disease and pest-free grass having a well-groomed appearance. This work includes, but is not limited to, mowing, fertilizing, irrigating, reporting of insects and disease, aerating, edging, trimming, and raking, policing, sweeping, pulling and eliminating weeds, removal of debris caused by wind and storm damage, and the removal of silt deposits caused by water runoff. The frequency of the ground maintenance tasks must be performed by the Contractor at least once (1) a week or as needed to maintain the grounds to a well-groomed appearance.

a. The Contractor shall provide the following task, but not limited to:

i. The grounds and shrubs shall be watered as often as needed to keep green.

Watering at the south wing of Building 24 (LNF) shall be done by hand (no sprinklers) due to possible leakage into basement area.

ii. All water faucets or valves shall be turned off when not in use.

iii. During the winter months, the outside water shall be turned off and the hoses removed to avoid freeze damage.

b. Hedges, Bushes, and Flowering Trees (shrubbery):

i. All hedges, bushes, and flowering trees shall be pruned one (1) time per year.

ii. Remove weeds and dead branches. Wood chips shall be placed in flower and shrub beds and under picnic tables as needed.

iii. Remove all blow down debris as necessary.

iv. Shrubbery shall be fertilized two (2) times per year in the Spring and Summer according to manufacturer's instructions.

c. Lawns Services:

i. Debris and trash on the lawns shall be removed prior to mowing (when applicable).

ii. Mowing and edging for all areas shall be performed as needed to maintain a neat and well-groomed appearance. Mowing frequency may require up to twice (2) a week, as needed during peak season to maintain a neat and well-groomed appearance.

1. Edging (i.e., using a power-driven mechanical edger, etc.)

iii. Optimal Grass Height/Length – The minimum grass height shall not be less than

2.5” inches and not exceed 6” inches.

1. Optimal grass height is required, if a change is required due to the type of grass, it shall be submitted to the Government in writing for approval.

iv. Lawn services include lawn around the Fire and Helitack Bldg. #46 (Jailhouse).

v. Lawns shall be fertilized two (2) times per year in the Spring and Summer.

vi. Pine cones and Crabapples shall be raked up and put in dumpster as needed.

vii. Accumulation of crabapples on lawns and sidewalks shall be managed to prevent tracking apples into building, reduce slipping hazard and provide a neat appearance.

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d. Weed Control:

i. Weeds shall be removed, treated, or mowed to no more than 6” inches in height in all areas indicated on the ground maintenance plan as “Other Grounds to Maintain, (Weed Control)” on a weekly basis as needed to maintain a neat, well-groomed appearance.

ii. Weed control at the perimeter of parking lots or adjoining open areas shall be trimmed back a minimum of 4’ from the pavement edge.

iii. The lawn shall be treated with appropriate chemicals to control weeds.

iv. All weeds in island areas or strips between parking lots or streets shall also be controlled as described here.

1. Refer to Grounds Maintenance plan for additional information.

e. Watering

i. All watering of the grounds, except the center lawn area, must be done manually or by manually placed sprinklers by the Contractor. Watering around Buildings 24 and 26 is all done by hand and hoses are moved daily. Refer to the grounds drawings and plans for additional details.

ii. Watering is daily during the week, but may require watering on the weekends during hot conditions.

1. NOTE: No buildings contained in this requirement at this time have underground sprinkler systems.

2. NOTE: There are underground sprinklers adjacent to the T-104B Garage (Lolo

Fire Team Area shown on the attachment).

f. Sidewalks:

i. Sidewalks shall be kept clear of debris including leaves, seeds, pine cones, tree fruit drops, grass clippings, bird droppings, garbage, and any other removable debris to be removed and disposed of properly.

ii. Sidewalks to stairwell entrances into the building can become slick when tree fruit drops and freeze in the colder seasons. Semi-annually, the Contractor shall maintain the parking lot and ware yard to remove leaves, needles, dirt, and weeds to maintain a neat appearance. The Contractor shall coordinate with the COR or GTM for the semi-annual task.

iii. Pine cones and Crabapples shall be raked up and put in dumpster as needed.

iv. Grass and weeds growing up through sidewalks and curbing shall be removed to maintain a neat appearance (i.e., using manually or with nonselective, general use weed killer as necessary).

g. Litter:

i. Litter shall be removed from around buildings and on the grounds, including debris that accumulates along curbing and gutters.

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h. Nests:

i. Inspect for bird nests weekly and remove the pigeon nests. Repair anti-bird netting

(i.e., pigeon netting) if a breech or tear occurs. Pigeon droppings shall be removed from verandas, porches, and sidewalks at least one (1) time a week as needed during the Spring, Summer, and Fall months.

i. Storage:

i. Hoses, sprinklers and yard maintenance tools will be locked in appropriate designated storage areas when not in use.

ii. A storage area will be designated by the COR for the Contractor to maintain tools.

4.0.C Snow Plowing Services Tasks

Task 4.C.1: Snow Plowing Services Tasks Outcome: The Contractor shall use the best industry practices to provide services to maintain, to the extern practicable, as safe and accessible campus for the Fort Missoula employees, visitors, contractors, and all site tenants, allowing a safe means of ingress thereto, egress therefrom and movement thereon.

The Contractor shall provide the following services, but not limited to (refer to the attachment and maps for additional details):

a. Schedule (A1):

i. The Contractor shall begin providing plowing services for A1 whenever either weather conditions or forecasts of expected snow accumulation of two inches (2”) or more (including ice and snow, or a combination thereof), reasonably require that performance be initiated to satisfy the stated Standard of Performance from the hours of 6:00 a.m. to 6:00 p.m. MT on all business days.

ii. Snow shall be managed to minimize unsafe conditions for all building occupants and visitors to the maximum extent practical.

iii. Parking Lots Schedule.

1. Plowing of parking lots shall be done in the mornings before 7:00 a.m. Roads should be plowed before 7:00 a.m. if possible, but plowing may continue beyond that time for morning snowfalls where completing plowing by that time is not possible or it is still actively snowing.

2. A clear route between the accessible parking spaces of Building 24 and Building 26 to and including the accessible ramp to the rear entrance shall be kept free of snow or ice and have sand or deicer applied as required to maintain accessibility compliant conditions. For other sidewalk areas snow shall be

Fort Missoula Janitorial and Ground Maintenance Services / Page 18 of 37 removed by 7:00 a.m. if not snowing or may be removed at any time and continuously during the day during sustained snowfall events.

iv. Salting and De-Icing Schedule.

1. Further, for weather conditions involving snow with either snow with an accumulation of one inch (1”) or less or ice, Contractor shall begin salting or de-icing operations of the roadway and sidewalks immediately.

b. A1 Service Areas Include:

i. Sidewalks and Walkways as indicated on the attached Fort Missoula, Forest Service Properties Snow Removal plan, sidewalks and walkways shall be cleared of snow when there is an accumulation of two (2) inches of snow or more. Any snow berms between walkways and truck plowed areas or building entrances shall be removed to provide a clear continuous walking path.

1. Areas indicated on the attached Fort Missoula, Forest Service Properties

Snowplowing Plan designated as an A1 area shall automatically be plowed and sanded using 3/8” or smaller gravel or sand when there is an accumulation of two (2) inches of snow or more. Liquid de-icing agents shall be used to maintain safe conditions and control ice build-up.

a. The Contractor does not have to wait to be called to apply liquid de-icing agents.

2. Snow and ice shall be removed from all porches, steps, breezeways, and walkways at the front and rear of all buildings included on snow plowing drawing (see attachment).

ii. Crosswalk paths from Buildings 24 Lolo National Forest (LNF) and 26 Regional Office (RO) across the road to parking lots and connecting sidewalks to parking lots:

1. These areas shall be sanded and salted after road plowing and after any ice forming melting and freezing event.

2. Clean 3/8” or smaller gravel or sand shall be used.

3. A continuous clear path shall be maintained from buildings to plowed parking areas with no snow berm on the road or the parking lot that employees would need to cross to get to the road or crosswalk.

iii. Snow will be plowed so that there are no snow berms on the length of the parking lots adjacent to the street. Snow shall not be plowed forward towards parking bumpers or placed around the parking light poles.

iv. Sgt. Vueve Dry Street: When plowed, the Contractor will plow this from curb to curb.

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v. Fort Missoula Road West of Buildings 24, 26, and through the intersection of Lt Moss Road:

1. When plowed, the Contractor shall plow to the curb along the east side of the road to allow curbside parking plus two lane widths.

2. No berms shall be left along the east side of the street bordering the fronts of

Buildings 24 or 26.

vi. Sgt. Sanders street and Bella Vista Street between Fort Missoula Rd. and Sgt. Vueve Dr.:

1. When plowed, the Contractor shall plow two lanes wide.

vii. Miscellaneous areas A2 and A3 (Ordered as Needed)

1. These areas shall only be plowed when ordered by the CO or COR “as needed.”

a. Funds must be obligated by the CO prior to ordering with a written modification. These areas are “as needed” basis.

viii. The Government will inform the employees to keep the parking lots clear of vehicles or park only in designated areas during winter plowing season in order to facilitate the snowplowing.

ix. Annual Service (Sand & Gravel Removal)

1. The Contractor is required to clean and remove all sand and gravel in all of the parking lot areas annually, once in the Spring after the snow has dissipated and plowing is no longer required.

x. A clear walking path across the road between Buildings 24, 26, and 46, and the employee parking lot shall be maintained including through snow berms left from plowing of the street.

xi. Sidewalks and paths shall be shoveled and plowed in such a way as to provide continuous walking paths between buildings, parking lots and all plowed areas indicated in the snow removal plan.

xii. Snow shall be removed to the maximum extent practical from the entire area of parking lots. Snow shall be removed from plowed road areas as specifically indicated under each plowed area item.

xiii. Snow Piling.

1. The Contractor shall make a best effort in early season plowing, to push snow back as far as practical, to make adequate room for subsequent snow. If a significant amount of snow accumulates throughout the year, snow may be required to be moved to make room for future or additional plowing and will be

Fort Missoula Janitorial and Ground Maintenance Services / Page 20 of 37 considered incidental to other plowing items, unless specifically negotiated with the CO.

2. Snow pile placement at lots and roads shall be planned for minimum impingement into parking spaces or drive paths.

c. Salt, Anti-Slip Material, and Sanding:

a. The Contractor shall begin salting or de-icing operations of the roadway and sidewalks immediately when snow accumulation is approximately 1” inch.

b. The Contractor shall apply salt or an approved anti-slip material to steps and walkways after clearing snow and when icy.

c. Parking lots and road cross walk areas should have sand or 3/8”- (maximum) gravel applied after plowing and when icy.

d. Sand barrels shall be filled and maintained by the Contractor through the snow season.

e. Removal of sand in the parking lots is required in the spring after snowplowing is no longer required. The Contractor is responsible for contacting the COR in the event of extreme adverse weather to verify facility operation.

4.1 Contractor Contract Management Tasks

Task 4.1.a: Contract Management Outcome: Contract Management ensures effective and efficient effort to successfully adhere to contract terms and conditions and complete the contract requirements.

The Contractor shall:

4.1.1. Provide contract management for, but not limited to:

a. Meeting performance standards and deadlines.

b. Managing personnel.

c. Ensuring all personnel have appropriate training and resources to provide the required performance of the work.

4.1.2. Provide contract submittals for the following:

a. Project needs.

b. Draft work plan.

c. Project risks.

d. Award management, communications, and invoicing.

4.1.3. Update and submit deliverables as required per the Deliverable Schedule (see 6.

Deliverables).

4.1.4. Ensure that all deliverables for all tasks under this contract are complete, accurate, delivered according to established schedule to the Government for review, comment, and acceptance, and comply with all applicable federal regulations.

4.1.5. Maintain a collaborative working relationship as necessary with the designated Government officials for this contract to ensure the contract requirements are being met and any discrepancies and issues are being addressed and resolved. Government designated officials may be the CO, COR, ACO, or the GTM.

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4.1.6. Submit a site-specific inspection checklists to the COR/GTM at least once a month with all completed tasks to include janitorial and ground maintenance tasks completed for the month; shall include any snow plowing tasks completed with the ground maintenance.

The inspection checklist shall be maintained by the Contractor and completed after each task. This is used for Quality Assurance for Government inspection purposes.

4.1.7. The contractor shall adhere to all Manufacturer’s guidelines and provide a copy of the MSDS onsite at the designated location provided by the COR.

Fort Missoula Janitorial and Ground Maintenance Services / Page 22 of 37

4.2 Other Contractor Tasks

d. Schedule of Work For Ground Maintenance and Snow Removal

a. The facility office hours are from 7:30 a.m. to 4:30 p.m., Mountain Time, Monday through Friday, except Federal Holiday for ground maintenance and snow removal and services shall be conducted according to the individual requirements of individual technical specification section.

e. Unscheduled Work For Ground Maintenance and Snow Removal

a. The Contractor shall maintain all areas to the standards established in this contract which may require services at more frequent intervals for ground maintenance and snow removal. For example, the Contractor shall, on a high continous accumulation of snow day, may require to perform snow removal services in the afternoon before the close of business.

f. Government Furnished Property And/Or Services For Ground Maintenance and Snow Removal

a. The Government will supply to the Contractor materials, supplies, property or services (hereinafter referred to as "Government-furnished property" or “GFP”) as listed below for ground maintenance and snow removal. The Contractor shall be liable for all loss or damage of Government-furnished property until completion of work required under this contract.

b. The property and/or services that will be provided by the Government are as follows:

GFP Item Description When, Where, How Keys, key cards, or locks Necessary for access to areas requiring work under this contract.

Will be provided to the Contractor prior to the start of work and provided by a designated Government Personnel (COR or GTM)

Dumpster and Refuse Disposal

For all administrative refuse and trash.

Leaves may need to be hauled off premises by the Contractor if it becomes a capacity issue inside the interior of the dumpster.

COR or GTM will provide the location of the dumpster prior to the start of work.

Refer to the attachments for details.

Designated Deposit Area Depositing area for the Contractor for placing blow down from trees, tree trimmings and other burnable woody matter.

COR or GTM will provide the location of the dumpster prior to the start of work.

Refer to the attachments for details.

Designated Storage Area Due to the limited storage space in Government–owned buildings, equipment such as lawn mowers, ATV’s with front end plows or other ground maintenance and snow plowing equipment may not

The COR or GTM will provide the designated storage area location prior to the start of work.

Fort Missoula Janitorial and Ground Maintenance Services / Page 23 of 37

GFP Item Description When, Where, How have a designated storage space onsite to store Contractor equipment that may be used in the performance of the work.

A designated storage space for supplies used in the performance of the work may be permissible.

Refer to the attachments for details.

Utilities Utilities for Contractor performance The COR will provide a list of available utilities in writing to the Contractor prior to the start of work.

Fort Missoula Janitorial and Ground Maintenance Services / Page 24 of 37

g. Contractor Furnished Property and Responsibilities For Ground Maintenance and Snow Removal

a. Equipment: The Contractor’s equipment shall be of commercial quality, size, and type suitable for accomplishing the various phases of work specified and be capable of operating from existing sources of electrical power. The Contractor's equipment shall be in good workmanlike condition and the operators capable of operating equipment efficiently and safely. Back up equipment or contingency plans shall be in place to ensure service is provided by the Contractor in a timely fashion in the event of equipment failure

b. The Government may inspect the Contractor's equipment, tools, or supplies at any time and direct the removal of any objectionable, improper, inadequate, or unsafe items. These items shall be removed from the job by the Contractor and replaced with satisfactory equipment in a timely manner.

c. The Contractor shall provide and maintain a file with copies of SDS's for all chemical products used under this contract. This file shall be kept in the basement janitor’s closes of Building 24 and accessible to the CO at all times.

5.0 Performance Requirement Summary/Performance Standards

The Performance Requirements Summary (PRS) table describes the acceptable quality level of performance expected by the Government and the means which the Government may use to validate acceptable services.

PWS

Mapping Required Service Performance Standards Acceptable Quality

Level (AQL) Monitoring Methods

4.0.A Provide Janitorial Services

Use best commercial standards and practices to accomplish Tasks listed in 4.0.A

AND

Buildings are free of dirt, grime, and other foreign matter so that the facility presents a clean, healthy, and safe work environment for employees.

Not to exceed missing two (2) cleanings per month or missing two (2) tasks/activities per month.

AND

Contractor conforms and meets 90% of the requirement standard for each month.

COR/GTM perform Random Inspections or walk throughs.

OR

COR/GTM Validate the Contractor’s Inspection Checklists.

OR

Any valid customer reporting or complaints.

4.0.B Provide Ground Maintenance

Use best commercial standards and practices to accomplish Tasks listed in 4.0.B

Not to exceed missing two (2) tasks/activities per month.

COR/GTM perform Random Inspections or walk throughs.

OR

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PWS

Mapping Required Service Performance Standards Acceptable Quality

Level (AQL) Monitoring Methods

AND

Contractor conforms and meets 90% of the requirement standard for each month.

COR/GTM Validate the Contractor’s Inspection Checklists.

OR

Any valid customer reporting or complaints.

4.0.C Provide Ground Maintenance

Use best commercial standards and practices to accomplish Tasks…