Customer Satisfaction Survey Form.pdf

PDF 361 KB Posted

Attached to
697DCK-20-R-00006- Grounds Maintenance Services Federal contract opportunity
Solicitation number
697DCK-20-R-00006
Issued by
Department of Transportation Federal Aviation Administration

About this file

This document contains a federal contract opportunity solicitation and customer satisfaction survey form. The solicitation is for grounds maintenance services at the Chicago Air Route Traffic Control Center in Aurora, Illinois. The North American Industry Classification System code for this project is 561730. The period of performance is estimated to begin on or about July 1, 2020. Offers are due no later than April 17, 2020. This is a 100% set aside for small businesses with average revenues of less than $8 million over the last three years. The customer satisfaction survey form is to be completed by customer references and emailed to Harry Iutz at the specified email address and collects feedback on problem solving, follow up, and performance of on-site employees providing weed control services.

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Other files for this federal contract opportunity

Other files attached to 697DCK-20-R-00006- Grounds Maintenance Services, newest first.
File Type Posted
Statement of Work - Grounds Maint w-grass cutting drawing.docx DOCX document
WD 15-5741 (Rev. 10) dtd 12-23-2019.docx DOCX document
697DCK-20-R-00006 GRNDS MAINT.pdf PDF

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Text version

CUSTOMER SATISFACTION SURVEY (Page 2 of 2)

How would you rate the problem solving capabilities and follow-up of their Operations Management?

__ Excellent(5) __ VeryGood(4) __ Good(3) __ Needslmprovement(2)

__ Unacceptable (1)

Comments:

How would you rate the performance of their on-site employees providing Weed Control Services for your facility?

__ Excellent(5) __ VeryGood(4) __ Good(3) __ Needslmprovement(2)

__ Unacceptable (1)

Comments:

Customer Reference Name: __________________ Date: ----------

Contact Name: ----------------------

Phone Number:----------------------

Email- _______________________ _

Thank you for completing this survey.

THIS FORM IS TO BE COMPLETED BY THE CUSTOMER REFERENCE AND

EMAILED DIRECTLY BY THE CUSTOMER REFERENCE, TO:

Harry.Iutz@faa.gov

File details come from the government source that posted it. Updated .