Customer Satisfaction Survey.pdf
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- Solicitation number
- 697DCK-22-R-00060
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RFO: 697DCK-22-R-00060
Customer Satisfaction Survey Date:
(Contractor Name) is submitting a proposal on a Federal Aviation Administration solicitation and provided your name as a customer reference. Part of the evaluation process requires information on the firm’s past performance.
Your input is important to us and responses are required by May 23, 2022 (date & time) for inclusion of this evaluation. Your assistance is greatly appreciated.
Please rate your current level of satisfaction with the overall service performance:
Excellent (5) Very Good (4) Good (3) Needs Improvement (2) Unacceptable (1)
Comments:
How quickly do we respond to your needs, requests, or complaints?
How would you rate the problem solving capabilities and follow-up of our Operations Management?
How would you rate the performance of our on-site employees providing various services for your facility?
Organization Name: Date:
Contact:
Phone #:
Thank you for completing this survey.
THIS FORM IS TO BE COMPLETED BY THE CUSTOMER REFERENCE AND EMAILED
DIRECTLY BY THE CUSTOMER REFERENCE TO:
Angela.Furukawa@faa.gov mailto:Angela.Furukawa@faa.gov mailto:Angela.Furukawa@faa.gov
| Please rate your current level of satisfaction with the overall service performance: |
| How quickly do we respond to your needs, requests, or complaints? |
| How would you rate the problem solving capabilities and follow-up of our Operations Management? |
| How would you rate the performance of our on-site employees providing various services for your facility? |
File details come from the government source that posted it. Updated .