Customer Performance Survey - Janitorial Services.docx
DOCX document 20 KB Posted
- Attached to
- Janitorial Services at Samoa SSC (TUT) Federal contract opportunity
- Solicitation number
- 697DCK-24-R-00056
About this file
This document provides details on a federal contract opportunity for janitorial services. The solicitation number is 697DCK-24-R-00056 and is seeking janitorial services at the Samoa SSC facility in Tutuila, American Samoa. The opportunity is issued by the Department of Transportation Federal Aviation Administration Southwestern Region. The related file is a customer performance survey for janitorial services that was provided as an attachment. The solicitation does not specify pricing terms, award dates, or set asides but is seeking janitorial services for the Samoa SSC location.
View the file
Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| 697DCK-24-R-00056 Amendment 0001.pdf | ||
| HDQ BLDG FLOOR PLAN-TUT.pdf | ||
| WD No. 2015-5689-20-07.17.2023.pdf | ||
| Contractor Staffing Access Questionnaire.pdf | ||
| 697DCK-24-R-00056.pdf | ||
| SOW_Samoa TUT Janitorial.pdf |
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Text version
697DCK-24-R-00056
Janitorial Service Performance Customer Satisfaction Survey Date: 12/19/2023
Your name has been provided as a customer reference in a a proposal on a Federal Aviation Administration solicitation. Part of our evaluation process requires information on the firm’s past performance. Your input is important to us and responses are required by 01/22/2024 for inclusion of this evaluation. Your assistance is greatly appreciated.
Please rate you current level of satisfaction with our overall service performance:
_______Excellent (5) _______Very Good (4) _______Good (3) ______Needs Improvement (2)
_______Unacceptable (1)
Comments: ____________________________________________________________________________________
How quickly do we respond to your needs, requests, or complaints?
_______Excellent (5) _______Very Good (4) _______Good (3) ______Needs Improvement (2)
______ Unacceptable (1)
Comments: ____________________________________________________________________________________
How would you rate the problem solving capabilities and follow-up of our Operations Management?
_______Excellent (5) _______Very Good (4) _______Good (3) ______Needs Improvement (2)
______ Unacceptable (1)
Comments: ____________________________________________________________________________________
How would you rate the performance of our on-site employees providing janitorial services for your facility?
_______Excellent (5) _______Very Good (4) _______Good (3) ______Needs Improvement (2)
______ Unacceptable (1)
Comments: ____________________________________________________________________________________
Organization Name: _______________________________________________ Date: ________________________
Contact: ________________________________________________________
Phone #:________________________________________________________
Thank you for completing this survey.
THIS FORM IS TO BE COMPLETED BY THE CUSTOMER REFERENCE AND EMAILED, BY THE CUSTOMER REFERENCE, TO:
John.g-ctr.space@faa.gov
File details come from the government source that posted it. Updated .