CUI RFI - iPRISM.pdf

Office of Inspector General

CUI//SP-PROCURE

Controlled by: The U.S. Department of Energy, DOECUI@hq.doe.gov

Request For Information (RFI) for

Office of Investigation’s Case Management System (CMS)

NOTE: This notice is issued solely for information and planning purposes – it does not constitute a Request for Quote (RFQ)/Invitation for Bid (IFB)/Request for Proposal (RFP) or a promise to issue an RFQ, IFB or RFP in the future. This notice does not commit the U.S.

Government to contract for any supply or service. All information submitted in response to this announcement is voluntary; the U.S. Government will not pay for any information or administrative costs incurred in response to this notice. Submittals will not be returned to the responder. Vendors should mark all confidential and/or proprietary information in the response as applicable. Proprietary information submitted in response to this RFI will be protected from unauthorized disclosure as required by the Federal Acquisition Regulation (FAR). Information provided by vendors will only be shared with DOE employees.

INTRODUCTION

The U.S. Department of Energy (DOE), Office of Headquarters Procurement Services, is issuing a Request for Information (RFI) for the Office of Inspector General (OIG). The RFI aims to support market research, helping the government identify solutions and refine requirements. This is not a solicitation. Information obtained from this RFI will inform the DOE’s acquisition strategy and any future competitive procurements.

BACKGROUND

The mission of DOE OIG is to strengthen the integrity, economy and efficiency of DOE’s programs and operations, including deterring and detecting fraud, waste, abuse, and mismanagement. To fulfill its mission, the OIG’s Office of Investigations (OI) conducts investigations of DOE programs and operations and operates a hotline to receive allegations of fraud, waste, abuse, and mismanagement.

To manage its investigations and its hotline, the OIG OI uses a Case Management System (CMS) called the Investigations Paperless Records and Information Systems Manager (iPRISM). iPRISM provides a comprehensive workflow and data repository for investigative case files and hotline complaints, enabling the capture and storage of evidence, tracking of performance and quality assurance, monitoring of case progress, and management of administrative data. Furthermore, iPRISM facilitates collaboration, report generation, and project and complaint tracking.

iPrismis hosted in an environment that is Federal Risk and Authorization Management Program (FedRAMP) authorized at the moderate level. The solution serves as the system of record for the OIG’s criminal, civil, and administrative investigations and hotline complaints and is used by 100+ OIG employees nationwide. The solution continues to meet all OIG requirements; however, as the contract ends, the OIG is exploring all possible options to ensure fiscal responsibility and effective, efficient government operations.

OBJECTIVES

DOE OIG has a requirement to obtain a cloud-based, commercial off-the-shelf (COTS) solution, inclusive of all associated commercial software licensing, software hosting, and system support services, for managing its investigations and its hotline which is FedRAMP certified. This effort includes the configuration and implementation of a cloud-based, COTS solution, including the provision of all necessary user licenses for an anticipated 150 or more full-time users and associated support services. Additionally, this effort may include migration of data from the existing iPRISM solution to the new one.

The anticipated North American Industry Classifications System (NAICS) Code is 511210- Software Publishers.

SUBMISSION INSTRUCTIONS.

Responses under this RFI should consist of five (5) parts.

1. Entity Information.

2. Requirements and Desired Capabilities Questionnaire

3. Relevant Capability.

4. Requirement Feedback.

5. Rough Order of Magnitude (ROM)

It is preferred that Parts 1, 3, 4, and 5 be submitted in the same Word or PDF file. The document should not exceed 8 pages in length and must use Times New Roman font, size 12, single spacing, and 1-inch margins on all sides. Part 2 shall be submitted in the excel format provided in Attachment A.

PART 1: ENTITY INFORMATION.

Please provide the information on the following table:

Full Name of Company Unique Entity ID (UEI) Number (if available)

Company RFI POC – Name Position Title Phone Number Email Address

Website URL Small Business Under Anticipated

NAICS?

(Yes or No)

If Yes, Describe Type of Small Business (for example, Woman- Owned, Service-Disabled Veteran Owned, 8(a), HUBZone)

Contract Holder Under Major Governmentwide Contracting Vehicle (for example, OASIS, NITAAC, Alliant, GSA Schedule, etc.)? (Yes or No)

If Yes, include the name(s) of the Multiple-Award Schedules or other vehicles that may be applicable to the identified work, as well as the following:

• Contract number and expiration date;

• Number of option periods remaining; and

• Any other pertinent information

PART 2: REQUIREMENTS AND DESIRED CAPABILITIES QUESTIONNAIRE

Please provide the following as outlined below:

Completed Investigations Paperless Records and Information Systems Manager (iPRISM) Requirements and Desired Capabilities Questionnaire (Attachment A). The questionnaire identifies the OIG's requirements and desired capabilities for iPRISM. For each listed requirement or desired capability, select one of the following responses in the column labeled ‘Response’:

1. Met - The solution fully meets the requirement or desired capability, and the solution supplier can demonstrate fulfillment of the requirement or desired capability.

2. Partially met – The solution meets one or more parts of the requirement or desired capability but does not fully meet the requirement or desired capability. The solution supplier can demonstrate fulfillment of one or more parts of the requirement or desired capability. Please indicate which part(s) of the requirement or desired capability the solution does not meet in the column labeled ‘Comment’.

3. Not met – The solution does not meet the requirement or desired capability. If the solution supplier plans to modify the solution and the updates will cause the solution to meet the requirement or desired capability in the next 12 months or less, please indicate the timeframe for completion in the column labeled ‘Comment’.

4. N/A – The requirement or desired capability does not apply to the solution. (In other words, it is “not applicable”.) Please explain the reason the requirement or desired capability is not applicable (N/A) in the column labeled ‘Comment’.

Please provide comments in the column labeled ‘Comment’. As noted above, comments are requested for requirements or desired capabilities where the ‘Response’ is ‘Partially Met’ or ‘N/A’.

PART 3 RELEVANT CAPABILITY

Please provide information outlining at least one relevant government or commercial contract in which your organization served as a prime contractor or subcontractor for projects similar to the services sought under this notice.

Relevant Experience Example:

Project Description:

Contract Vehicle/Contract#

Contract Type Period of Performance

Client Department or Agency

Client Department or Agency POC and Contract information

Percentage of Services Sub-contracted

PART 4. REQUIREMENT FEEDBACK.

Please provide your responses to the following questions:

1. Does the iPRISM Requirements and Desired Capabilities document provide you with enough detail to propose a solution? If not, what information can the OIG provide to enable you to propose a solution?

2. The Government intends to obtain a FedRAMP cloud-based solution for managing its investigations, inclusive of all necessary licenses as well as support for initial configuration. Additionally, the Government is considering migrating the OIG’s current investigative data from its existing system, to a new solution since there is a requirement to retain this data for at least 10 years. Please provide feedback on migrating the OIG’s current investigations data.

3. Please describe any trial versions, demo licenses, or formal pilot programs offered for your off-the-shelf software. Include typical terms, conditions (e.g., duration, features, support, cost, data handling), and technical requirements for initiating a pilot.

4. What are your firm’s thoughts regarding the proposed NAICS Code? If your firm believes there are more accurate NAICS to consider, please provide the number and rationale.

5. What additional information, recommendations or alternatives, if any, do you have to share with the technical and procurement teams?

PART 5. ROUGH ORDER OF MAGNITUDE (ROM).

A ROM estimate is requested based on the currently available information provided.

Respondents should not include unit costs or specific labor rates but should provide an estimated cumulative total for each requested element. If the ROM is presented as a range, please provide the rationale for both the low-end and high-end pricing.

Please provide a ROM for the following items:

1. Software Costs – All applicable hosting, licensing, maintenance, and support fees for the first year and four additional years (in other words, five years total) for an anticipated 150 full-time users.

2. Labor Costs for Installation and Initial Configuration – All applicable system installation and configuration costs necessary for implementation.

3. Costs for User Training – All applicable initial agency administrator and initial user training.

4. Other Direct Costs (ODCs) – Any ancillary costs (for example, travel, miscellaneous supplies, services, etc.), required to support the total solution.

5. Assumptions - Any assumptions that may affect costs (for example, period of performance, full-time equivalent hours).

The requested ROM pricing will assist the OIG in budgeting the appropriate resources for this requirement and in better understanding the cost of the anticipated acquisition.

RESPONSE DUE DATE:

Responses shall be submitted electronically via email to Kelley Vandecoevering, kelley.vandecoevering@hq.doe.gov AND Sheila Vigil, sheila.vigil@hq.doe.gov no later than 10:00 AM EST, May 01, 2026.

*This is for informational purposes only; no questions will be answered.

(NOTE: Solely at its discretion, the Government may conduct follow-up meetings with members of industry to support the market research process, and to better understand market capabilities to meet the subject requirement. Such meetings may include one-on-one information exchanges, vendor demonstrations, and more, and it may include both vendors who responded or did not respond to the subject RFI.)

RFI ATTACHMENTS:

• Attachment A - Investigations Paperless Records and Information Systems Manager (iPRISM) Requirements and Desired Capabilities Questionnaire