CSS R3103 DRAFT SOW.pdf

STATEMENT OF WORK

SECTION C – DESCRIPTION/SPECIFICATION/WORK STATEMENT

C.1 BACKGROUND

The Surface Combat Systems Center (SCSC) Wallops Island, VA requires support for management, engineering, operation, and technical expertise for activation, operations, maintenance and engineering of equipment, and systems and computer programs in support of all the Naval Sea Systems Command (NAVSEA) and Program Executive Office, Integrated Warfare Systems (PEO IWS) missions and projects performed at SCSC. The SCSC provides live and simulated integrated warfare capabilities in a net-centric, maritime environment to develop, test, evaluate, and conduct fleet operations and training for the warfighter. The SCSC facilities include the SCSC Command Headquarters area, the Captain Eric L. Washam USN AEGIS Engineering and Training Complex, the Ship Self Defense System (SSDS) Facility, the SCSC Sensor Test Site, and the Wallops Island Engineering Test Center (WIETC).

The AEGIS Complex provides support to AEGIS and Ballistic Missile Defense (BMD) Lifetime Support Engineering, Training, In-Service Engineering, Interoperability Testing, Engineering Initiatives, and Technical Research & Development and fleet operations as an integral part of the critical path to successful engineering development and integration of combat system upgrades in the Navy’s systems required to maintain and upgrade the AEGIS and BMD equipped fleet, ensuring it’s in war ready condition and fully capable of executing its mission.

The SSDS Facility provides support to SSDS Lifetime Support Engineering, SSDS Training, SSDS In-Service Engineering, Interoperability Testing, Engineering Initiatives, and Technical Research & Development and fleet operations as an integral part of the critical path to successful engineering development and integration of combat system upgrades in the Navy’s aircraft carrier and amphibious shipbuilding programs and ship modernization initiatives.

The SCSC Sensor Test Site, Building V-95 compound, provides support to PEO IWS 2, Above Water Sensors, for engineering development and combat system integration. WIETC supports PEO IWS 2 for element testing and integration with established combat systems and may be used for future mission support.

The SCSC Command Headquarters area consists of several buildings on the main base and provides support services to the Command such as Logistics, Administration, Finance, Information Technology (IT), and Security.

C.2 SCOPE

The Contractor shall provide management and technical expertise for engineering, operations, combat systems readiness, configuration management, technical library, and tactical data management support services in support of the activation, operations, maintenance and engineering of equipment, systems and computer programs in support of all NAVSEA and PEO IWS missions supported by SCSC. The SCSC’s mission includes AEGIS, SSDS, BMD, Integrated Combat Systems (ICS), and Sensor Projects. Future systems may be added in support of Navy, Department of War (DOW), or other national interests. Thus, the Contractor shall also provide for the installation, activation, and upgrade of current and future cruiser, destroyer, carrier, amphibious, and ship modernization initiatives at SCSC.

SCSC’s operational schedule is seven (7) days per week and two (2) shifts per day in the AEGIS and SSDS facilities. Overtime and surge support may be required to support operations.

Overtime staffing requirements would include the following: operational events, activation, testing, and projects support, which require longer workdays; event scheduling and dependencies will require weekend event support, and prolonged test efforts.

C.3 REQUIREMENTS

C.3.1 SYSTEMS ENGINEERING AND ANALYSIS

C.3.1.1 PLANNING AND REVIEWS

C.3.1.3.1 The Contractor shall employ a systems engineering approach to define, develop, and manage SCSC capabilities, focusing on total system performance and cost optimization.

C.3.1.3.2 The Contractor shall install, activate, integrate, test and document all baseline system equipment defined in the latest All Baselines Equipment List (ABEL), Ship Change Document (SCD), other SCSC approved documentation or an approved change by the SCSC Configuration Management (CM) process.

C.3.1.3.3 The Contractor shall provide engineering review and critique of combat system and ship integration proposals, identifying engineering shortfalls and key trade-off requirements.

C.3.1.3.4 The Contractor shall conduct and participate in formal and informal program design reviews, to include In Process Reviews (IPR), System Design Reviews (SDR), Preliminary Design Reviews (PDR), Engineering Design Reviews (EDR) and Critical Design Reviews (CDR).

C.3.1.3.5 The Contractor shall document and maintain system Cable Block Diagrams (CBDs), Room Arrangement Diagrams, Electrical Power Loading, Heat Loading, Switching Requirements, and other documentation as appropriate.

C.3.1.3.6 The Contractor shall develop and maintain an Integrated Master Schedule (IMS).

The Contractor shall develop and maintain project schedules for each engineering project involving installation / deinstallation, activation and integration of systems that feed the IMS.

C.3.1.3.7 The Contractor shall provide a manpower resource tracking tool to plan and monitor resources tied to engineering projects and the IMS.

C.3.1.3.8 The Contractor shall develop and implement a model-based system engineering (MBSE) approach for all engineering activities.

C.3.1.3.9 The Contractor shall produce and maintain a Systems Engineering Management Plan (SEMP).

C.3.1.3.10 The Contractor shall provide Professional Engineering review of all major combat system electrical and Cooling Water systems.

C.3.1.4 DESIGN AND INTEGRATION

C.3.1.4.1 The Contractor shall support the design and alteration of combat systems, including installation, integration, and activation of new equipment.

C.3.1.4.2 The Contractor shall install, activate, integrate, test, and document all baseline system equipment in accordance with approved Installation Control Drawings (ICD).

C.3.1.4.3 The Contractor shall design, assemble, install, test, repair, and remove signal/power lines (copper, fiber optic, waveguide), tactical power connections, and power distribution systems.

C.3.1.4.4 The Contractor shall design and install cable management systems to implement cable strain relief and systematic routing of cables in accordance with ICD specifications.

C.3.1.4.5 The Contractor shall design, fabricate, install, modify and test Combat Systems auxiliary equipment including cooling plumbing and foundations, high-pressure and low-pressure air systems, and associated mechanical and control components.

C.3.1.4.6 The Contractor shall design, install, modify and test WYE and Delta electrical systems for combat systems.

C.3.1.4.7 The Contractor shall provide life-cycle engineering for in-service systems, recommending design innovations to enhance fidelity and throughput.

C.3.1.4.8 The Contractor shall design, install and modify switching matrix systems applicable to all installed combat system interfaces, including Naval Tactical Data System (NTDS), Ethernet, and Fiber Optic interfaces.

C.3.1.4.9 The Contractor shall manage and develop replacement plans for the obsolescence of Commercial Off-The-Shelf (COTS) components and switching equipment

C.3.1.5 TESTING AND VALIDATION

C.3.1.5.1 The Contractor shall formulate installation and checkout (INCO) test plans from installation through acceptance; conduct INCO of equipment and identify the technical documentation, spare and support parts, engineering and training support equipment, and special tools and test equipment required for installation, checkout and maintenance.

C.3.1.5.2 The Contractor shall provide Master Test Plans, Test Procedures, and Failure Summary Analysis Reports.

C.3.1.5.3 The Contractor shall perform alignment verification and provide data for the development of adaptation data.

C.3.1.5.4 The Contractor shall schedule and conduct Radiation Hazard (RADHAZ) testing;

identify physical blockage and frequency interference and participate in Electromagnetic Interference (EMI) and Radio-Frequency Interference (RFI) tests.

C.3.1.5.5 The Contractor shall plan for installation of new (Radio-Frequency) RF emitting equipment and provide radiation parameters for evaluation by Naval Ordnance Safety and Security Activity (NOSSA) to obtain permission to radiate. The Contractor shall coordinate with NOSSA to perform RADHAZ testing to validate mitigating factors are implemented to protect personnel and equipment and provide a report to the Government of testing results

C.3.1.5.6 The Contractor shall test all cables that are installed or modified. Fiber optic testing shall include light loss and Optical Time Domain Reflectometer (OTDR) measurements and shall be in accordance with MIL-STD-2042(series), and custom specifications and parameters provided by the Government. Coaxial transmission lines and waveguide testing shall include insertion loss and Voltage Standing Wave Ratio (VSWR) measurements and shall be tested in accordance with MIL-DTL-17(series)and custom specifications provided by the Government.

C.3.1.5.7 The Contractor shall inspect and test cable performance upon receipt and prior to installation. The Contractor shall maintain a cable database for all installed cabling. The Contractor shall track cable type, connector type, connector pin-out, data speeds, date installed, system references, and any other detailed information as appropriate. The database shall be used to track deinstallation and installation requests. The database shall be maintained on a shared storage location that is access controlled.

C.3.1.6 DOCUMENTATION AND DATA MANAGEMENT

C.3.1.6.1 The Contractor shall create, update, and maintain site drawings in CAD using the American Institute of Architects (AIA) CAD Layer Guidelines. Drawings shall remain under Government configuration control.

C.3.1.6.2 The Contractor shall produce a comprehensive Technical Data Package (TDP) for all installed systems. The TDP shall include all documentation necessary to install, test, operate, and maintain systems installed at SCSC. The TDP shall include fixtures and installations drawings, utility distribution diagrams, cable block diagrams, cable lists, cable assembly drawings, equipment layout drawings, power distribution and flow drawings, interface block diagrams, start-up procedures, configuration definition document and all other relevant system engineering documentation.

C.3.2 OPERATIONS

C.3.2.1 PROJECT COORDINATION

C.3.2.1.1 The Contractor shall provide technical, engineering, cost analysis and overall programmatic support. This support shall include participation in planning for design efforts, facilities modifications, equipment installation, activation tasks, quality assurance, configuration management, data management, systems analysis, test support, scheduling, operations, performance assessments, and maintenance. A project may be related to current mission activities with AEGIS and SSDS, or it may be a completely separate effort such as Navy, Joint, Coalition, Foreign Military Sales (FMS), non-DOW and Work for Private Parties customers.

C.3.2.1.2 The Contractor shall support setup for Project events including coordination with the customer(s), Combat Systems, and Operations departments to identify event equipment and computer program configuration; obtaining computer programs and electronic data from the Technical Library or electronic load management system and installation of computer programs.

The Contractor shall ensure system data requested by the project is recorded during the event.

C.3.2.2 MISSION SCHEDULING

C.3.2.2.1 The Contractor shall provide support planning, coordinating, scheduling and conducting Mission operations in accordance with Command Instructions.

C.3.2.2.2 The Contractor shall provide technical assistance for event preplanning and execution, to include scheduling the correct baseline and supporting equipment and de-confliction of equipment. The Contractor shall prepare documentation associated with this effort to include top level test or training plans, operations plans, Operations Security (OPSEC) plans, Operational Safety Directives (OSDs), data collection plans, project support plans, and environmental studies.

C.3.2.2.3 The Contractor shall communicate, coordinate, track, and manage data using Government-provided, enterprise-level business tools and SCSC instructions and directives.

C.3.2.2.4 The Contractor shall produce projected schedules and updates, identifying mission customer events and potential scheduling conflicts in the sharing of systems, equipment, tactical computer program baselines, unique SCSC assets, maintenance, or incompatible use of simulation systems and live tactical combat systems in accordance with Command instructions.

The contractor shall capture, track, document and report all scheduling negotiations prior to Mission Readiness Review (MRR) that result in customer compromise of desired testing objectives and/or unmet customer demand.

C.3.2.2.5 The Contractor shall perform site scheduling tasks utilizing the Government-designated scheduling tool to include: preparing the weekly schedule; preparing the monthly schedule; preparing the long range (6-12 months) schedule; de-conflicting common equipment items between various baselines before finalizing the weekly schedule; updating the site scheduling tool with the latest SCSC baseline information, equipment, and computer programs;

and providing recommendations to the Government for best practices to effectively schedule SCSC’s facilities.

C.3.2.2.6 The Contractor shall produce out-year forecast information to include an analysis of competing events and technical or resource conflicts that require coordinated planning and resolution with Government approval prior to SCSC schedule commitment.

C.3.2.2.7 The Contractor shall conduct analysis and provide detailed reports of all mission customer events utilizing the Government-designated scheduling tool. The analysis shall include determining areas of incomplete data consistent with Command instructions.

C.3.2.2.8 The Contractor shall conduct analysis and develop operations, plans and schedules for mission customer events. These plans shall include Operations summaries (OPSUMs), operations plans, and SCSC customer event support plans (resources, logistics, data, positional operators, communication support plan, vault access, targets).

C.3.2.3 MISSION AND PROJECT OPERATIONS

C.3.2.3.1 The Contractor shall set-up combat systems and simulation systems for events as scheduled. The Contractor shall coordinate with the customer(s) and other SCSC departments to identify event equipment and computer program configurations, obtain computer programs and electronic data from the Technical Library or electronic load management system, install computer programs, load computers, and energize equipment in accordance with procedures. The Contractor shall establish interface switch paths, perform system checkouts, and system verification. The Contractor shall enter data recording requirements, monitor, and collect system recorded data during the event.

C.3.2.3.2 The Contractor shall develop and maintain unique site setup and switching procedures.

C.3.2.3.3 The Contractor shall provide technical support during events. The Contractor shall provide a Test Director (TD) who is the single point of contact to liaise with the customer and provide technical assistance related to the baseline under test in accordance with the SCSC Command Instruction. In the event of an equipment or element casualty, the Contractor shall take necessary steps to correct the problem. If a temporary technical solution is required, the Contractor shall obtain Government approval prior to implementation

C.3.2.3.4 The Contractor shall perform systematic take down at the completion of the mission event. The Contractor shall obtain a post-event critique from each customer and ensure it is entered into the designated database. The Contractor shall provide an assessment of each customer event in the designated database/tool.

C.3.2.3.5 The Contractor shall provide supporting services for systems development and integration testing conducted by other DOW Contractors and Government organizations using SCSC facilities, equipment and personnel.

C.3.2.3.6 The Contractor shall provide event coordination to include participation in meetings, discussions and communications to support the development of an execution plan for each event to lay out tasks to meet objectives.

C.3.2.3.7 The Contractor shall operate and maintain the tactical audio-visual equipment and distribution system with viewing and recording capability in multi-media and in multi-locations utilizing electronic switching systems. The Contractor shall report the status of all tactical audio-visual equipment.

C.3.2.3.8 The Contractor shall manage Communications Security (COMSEC) in accordance with Command or higher order instruction, to include safeguarding, loading, and destruction of COMSEC. The Contractor shall perform Local Element duties in accordance with Communications Materials Security (CMS-1) or current governing instruction. The Contractor shall handle and safely store all incoming and outgoing sensitive and classified material and special handling mail to include COMSEC material.

C.3.2.3.9 The Contractor shall provide Frequency Management services. The Contractor shall develop Frequency Utilization Requests and shall notify the SCSC Frequency Manager when new emitters are to be installed or when an existing frequency assignment needs to be modified to accommodate a change in frequency utilization.

C.3.2.4 TEST AND EVALUATION

C.3.2.4.1 The Contractor shall provide warfare system testing support, to include systems and networks.

C.3.2.4.2 The Contractor shall conduct test execution, data reduction, and data analysis for the research, development and testing of weapons systems and combat systems, to include shipboard equipment, simulation and stimulation of shipboard assets, computer and network equipment, unclassified and classified software development environments, baseline development, system problem evaluation and resolution and customer requested test requirements.

C.3.2.4.3 The Contractor shall support test execution of multi-site distributed test events to include system certification and accreditation, monitoring, test development, all phases of test execution, data extraction, recording and analysis for test events.

C.3.2.4.4 The Contractor shall support lab operations and provide technical support to coincide with the Government approved schedule documented in the site scheduling tool.

C.3.2.4.5 The Contractor shall provide direct user interface support.

C.3.2.4.6 The Contractor shall support users in developing clear, achievable test objectives and assisting with review and development of laboratory test plans and procedures.

C.3.2.4.7 The Contractor shall provide console, simulation and stimulation, and tactical data link operators in support of test execution events.

C.3.2.4.8 The Contractor shall determine functional status of lab equipment, computer programs and test systems, report problems, generate Trouble Reports (TR) and Test Observation Reports (TORs).

C.3.2.4.9 The Contractor shall perform pre installation checkout prior to new software installation

C.3.2.4.10 The Contractor shall perform system characterization tests to determine interface functionality and report status

C.3.2.4.11 The Contractor shall develop, modify, and deliver combat system simulation test scenarios.

C.3.3 COMBAT SYSTEM READINESS

C.3.3.1 The Contractor shall provide comprehensive readiness, preventive and corrective maintenance, and troubleshooting support for highly integrated and complex systems of shipboard tactical and commercial tactical equivalent equipment and computer programs, including combat systems, weapons systems, simulators, interface switching, tactical communications, tactical audio/visual, cable infrastructure, fiber infrastructure, and tactical support equipment. The Contractor shall restore equipment and systems to design specifications.

C.3.3.2 The Contractor shall provide Maintenance Material Management (3M) services to ensure the performance and documentation of all maintenance in accordance with the Navy 3M system.

The Contractor shall prepare and submit feedback reports to change or correct 3M documents and shall perform all duties as annotated in the Navy 3M Manual. The Contractor shall provide and participate in on-the-job training to and from the Navy/Civilian members of the integrated maintenance team. The Contractor shall prepare and implement quarterly maintenance schedules.

C.3.3.3 The Contractor shall provide on-site maintenance support personnel during all shifts and mission events to match expected customer agency workloads and quality of service expectations. The Contractor shall perform preventative and corrective maintenance to preserve a state of readiness and operational equipment and systems. The Contractor shall conduct real time troubleshooting and repair of scheduled systems and equipment, to include tactical Commercial Off the Shelf (COTS) hardware and software. The Contractor shall energize/deenergize, interface, and configure equipment to support scheduled events, and install replacement assemblies and cables in accordance with Approved Articles Packages (AAP), Software Version Description, technical manuals/work packages, and Configuration Management procedures, or Government approved equivalent if no AAP or documentation exists.

C.3.3.4 The Contractor shall plan and schedule maintenance to minimize system and equipment downtime and maintain high system availability. The Contractor shall meet planned maintenance schedules.

C.3.3.5 The Contractor shall perform assembly, repair, installation, and removal of tactical cabling and tactical support cabling. The Contractor shall troubleshoot and repair tactical electrical power connections, tactical cooling plumbing connections and fabricate equipment foundations. The Contractor shall prepare equipment for protection from heavy weather and support recovery of system readiness as needed. The Contractor shall remove, ship, and replace SCSC equipment in support of Government requirements.

C.3.3.6 The Contractor shall report the status of systems and equipment that are not functioning properly as soon as practically able to allow for near-real time statuses. The Contractor shall provide a summary of the current status of all major systems, the results of maintenance and operations conducted the previous day, and the plans to correct problems with systems, equipment, or service by 0730. The Contractor shall provide a similar report by 1400 each afternoon and at shift turnover with plans for any potential second shift/evening events and weekends.

C.3.3.7 The Contractor shall coordinate with the Combat System Officer of the Watch (CSOOW) on a continuous basis, to include weekdays after 1600 and weekends. The Contractor shall update SCSC’s maintenance tracking systems, 3M databases, and SCSC’s scheduling tool with the applicable equipment casualties, fault and parts status, and tactical impacts.

C.3.3.8 The Contractor shall provide detailed failure reporting and analysis. The Contractor shall utilize failure and maintenance data to generate and implement effective corrective actions.

C.3.3.9 The Contractor shall develop maintenance procedures for equipment not having a Government approved maintenance procedure in accordance with manufacturer’s guidelines.

The Contractor shall develop an Integrated Logistics Support (ILS) plan for equipment not yet supported by the Navy supply system and for COTS equipment, when one does not already exist, utilizing Industry Best Practices or existing International Organization for Standardization (ISO) Standards.

C.3.3.10 The Contractor shall inspect gauges, measuring systems, test equipment, and tools for compliance with calibration standards and shall adjudicate any discrepancies through recalibration of gauges, measuring systems, test equipment, and tools in accordance with MIL- STD-45662(series). The Contractor shall facilitate the Test Equipment, Gauge Calibration, and Tool Custodian Programs in accordance with MIL-STD-45662(series), OPNAV 3960.16 (series) and the Navy Metrology and Calibration (METCAL) Program.

C.3.3.11 The Contractor shall perform Combat System Alignment (CSA) verifications of equipment annually, or upon initial installation and repair. The Contractor shall ensure the correct adaptation data is employed in the computer programs to ensure proper function, safety, and prevent RADHAZ. Specific Alignment verification functions include: establishment of reference planes; establishment of reference marks; establishment of parallelism; performance of fire control radar Radio Frequency (RF) optical alignment; performance of train and elevation alignment; establishment of benchmark and tram reference readings; performance of dynamic train alignment; and electrical Power and Phase checks. The Contractor shall report the results of the alignment.

C.3.3.12 The Contractor shall immediately notify the Government if any potential for RADHAZ is perceived and shall submit a report if a potential incident has occurred. Conditions not representing real time safety hazards to facility, nearby personnel, ordnance, or fuel shall be reported by the Contractor to the SCSC Occupational Safety and Health (OSH) manager with recommended solutions or a plan of action the next working day following discovery of the condition. The Contractor shall verify all adaptation data, emitter settings, and mechanical stops.

The Contractor shall maintain and keep current the SCSC RADHAZ system. The Contractor shall plan Hazards of Electromagnetic Radiation to Personnel (HERP), Fuels or volatile materials (HERF) and Ordnance (HERO) testing for all new computer program and equipment installations. The Contractor shall ensure all HERP, HERF, and HERO tests are scheduled and conducted. The Contractor shall provide support to schedule and conduct RADHAZ testing with NOSSA on a 5-year cycle.

C.3.3.13 The Contractor shall conduct EMI/RFI testing for all newly installed and existing RF emitting systems with other SCSC and nearby Government systems. The Contractor shall produce a technical assessment report, identifying frequency interference and recommended solutions.

C.3.3.14 The Contractor shall provide communication support to meet scheduled events in accordance with a Government approved Communication Plan to include the setup and operation of Ultra high frequency (UHF), very high frequency (VHF), high frequency (HF), satellite communications (SATCOM) radios, Link-11, Link-16, TACAN, and Cooperative Engagement Capability (CEC). The Contractor shall operate and configure internal and external secure voice communications switching systems in accordance with Government approved events and Communication Plans in conjunction with sites communication support systems.

C.3.3.15 The Contractor shall identify required tactical computer programs and element software to support operations at SCSC. The Contractor shall be cognizant of tactical software and computer program delivery schedules and identify required tactical software and computer programs not currently held at SCSC. The Contractor shall identify obsolete programs and recommend their disposition or destruction to the Government. The Contractor shall submit all required changes through the Configuration Control Board (CCB). The Contractor shall install Tactical and System/Element software. The Contractor shall maintain the current site unique adaptation data for SCSC and submit data for inclusion in delivered computer programs.

C.3.3.16 The Contractor shall perform System and Network Administration on SCSC tactical information systems. The Contractor shall troubleshoot, maintain, repair, provide access control, monitor, and log analysis for all tactical systems.

C.3.3.17 The Contractor shall conduct overhaul assessment and modernization planning of SCSC systems, sensors and equipment. The Contractor shall report the material condition of equipment through routine preventive and corrective maintenance and through formal material condition assessments. The Contractor shall support the development of the overhaul and availability plan, cost estimates, and maintain the history of overhaul actions taken, including a record of support equipment (e.g., Cranes, personnel Lifting Equipment, or Forklifts) required to complete the effort . The Contractor shall support the performance of equipment overhauls, equipment grooms, and equipment refurbishments completed by technical representatives from other agencies.

C.3.3.18 The Contractor shall perform corrective and preventive maintenance and micro-miniature (2M) repair. The Contractor shall perform duties as 2M technician, to perform corrective maintenance on circuit cards and electronic modules. Preventive maintenance will be performed periodically as scheduled by Maintenance Requirement Cards for 2M Rework Stations (Pace PRC 2000) and the primary MTR test system (AN/USM-674).

C.3.3.19 The Contractor shall annotate equipment, cabling, and computer programs that have been temporarily altered from the approved configuration during troubleshooting and restore such alterations to the approved configuration in accordance with Command instructions.

The Contractor shall submit a Work Candidate or change package if the alteration cannot be returned to the approved configuration.

C.3.4 CONFIGURATION MANAGEMENT

C.3.4.1 The Contractor shall manage the CM requirements for hardware, software, firmware, and associated documentation for SCSC Combat Systems. The contractor shall establish, implement, and maintain a CM program in accordance with the SCSC CM Plan, Policies and Procedures. The program shall ensure the integrity of the product and its associated technical data throughout the entire lifecycle; from design and development through production, delivery, and sustainment.

C.3.4.2 Configuration Planning: the Contractor shall perform analysis of planned hardware and software configurations; comparing current SCSC installed configuration items (CI’s) to new installation requirements and test requirements. The Contractor shall interpret internal and external sources of information to provide reports as fleet requirements change

C.3.4.3 Configuration Identification: The Contractor shall identify, document, and mark the individual hardware and software components selected for configuration management.

Functional, Allocated, and Product Baselines shall be established and maintained for each CI as defined in the SCSC CM Plan. CI data and supporting documents shall be collected and entered in the Government CM databases. CI data shall include functional and physical characteristics as set forth in specifications, drawings, associated lists, and technical documentation. Additional CI characteristics shall include licenses, maintenance agreements, certifications, accreditations/authorizations, and expiration dates.

C.3.4.4 Configuration Control: The Contractor shall use the SCSC configuration tracking system to collect and document all proposals to change an approved configuration. The contractor shall participate in the CCB to review change proposals. The Contractor shall perform CCB Secretariat duties to include preparation, processing, data entry, and distribution of meeting agendas, minutes, and change packages.

C.3.4.5 Configuration Status Accounting (CSA): The Contractor shall utilize a CSA system to record, store, and report on the status of CIs, baselines, proposed changes, approved changes, and approved variances. The CSA system shall be capable of providing traceability of all configuration activities.

C.3.4.6 Configuration Audits (CA): The Contractor shall perform Functional and Physical Configuration Audits in accordance with SCSC CM Policy and Procedures. Audits shall verify the CI’s functional and physical characteristic are as described in its associated drawings, documents, databases, and Approved Articles Packages. The contractor shall audit the Government CM database to manage software CI’s for SCSC. The Contractor shall produce a report on the results of the audit and implement Government approved corrective action plan.

C.3.5 TECHNICAL LIBRARY

C.3.5.1 The Contractor shall provide Technical Library support during operational hours. The Technical Library has locations at the AEGIS complex (V-10/20/21), SSDS facility (V-24), and WIETC facility (V-3) and SCSC Sensor Test Site (V-95).

C.3.5.2 The Contractor shall ensure all media and equipment are handled in accordance with security, information assurance, configuration management and supply/property instructions.

The Contractor shall manage SCSC Technical Libraries utilizing corporate level business tools for materials located in the Technical Libraries. The Contractor shall convert, transmit, receive, and organize all publications and media.

C.3.5.3 The Contractor shall conduct quarterly inventories of at least 5% of overall holdings and provide inventory reports for each Technical Library. The contractor shall report all discrepancies immediately to the government manager.

C.3.5.4 Upon request the Contractor shall perform a 100% inventory of all classified and unclassified media/material. The contractor shall provide a report within 30 days of inventory completion, for each Technical Library to include the total number of items inventoried by classification, location and any discrepancies with detailed explanation for each item not accounted for. The contractor shall report all inventory discrepancies immediately to the government manager.

C.3.5.5 The Contractor shall provide customer service for check in, checkout and transmittal of media items. The Contractor shall maintain accountability records, perform data entry, perform quality assurance (QA) audits of data entry, maintain the media database, ship and receive media items, perform classified material destruction, clean and inspect electronic format media, and prepare for scheduled customer events. The Contractor shall print updated inventories for security violations, personnel departing, custody transfers or when otherwise requested.

C.3.5.6 The Contractor shall review the operational schedule, prepare reports and attend MRRs to verify media is on hand to support future events. The Contractor shall ensure media is prepared and available daily to support events, to include software/equipment applicability, labeling, building carts, erasing, and ensuring adequate data recording media is on-hand.

C.3.5.7 The Contractor shall coordinate with Configuration Management (CM) to determine applicability of software/equipment and update or remove any software/equipment that is not relevant or up-to-date. The Contractor shall attend and provide input to Contractor Change Review Board meetings, review and complete SCINS for all library associated task/requirements.

C.3.5.8 The Contractor shall coordinate with technicians and customers to establish a comprehensive electronic publication library. The Contractor shall review current publications, determine applicability, status and remove or update any publication that is not relevant or up-to-date. The Contractor shall request and gain access to various unclassified and classified databases (Ex: NLL, FSOC, ViewNet, Sailor-2-Engineer, etc.) in order to research, download and update technical publications and supporting documentation. If required, the Contractor shall compile a list of publications and media to the government for purchase/order.

C.3.6 DATA ANALYSIS CENTER (DAC)

C.3.6.1 The Contractor shall provide Data Analysis Center support during operational hours. The Contractor shall request and gain access to various unclassified and classified systems and networks in order to send/receive data, software and supporting documentation. The Contractor shall provide processing, analysis and transfer of event data for all SCSC customers. The Contractor shall receive software and data from outside sites.to the Contractor shall create and build media to support the fleet.

C.3.7 The Contractor shall manage the Data Analysis Center utilizing corporate level business tools for materials approved for usage at SCSC.

C.3.6.3 The Contractor shall conduct audits and provide reports to include; number of customers supported, number of events supported, amount of data transmitted over each system, amount mailed to external customers, equipment statuses and percentages of FMC (Fully Mission Capable), PMC (Partial Mission Capable) and NMC (Non-Mission Capable) days and reasons for PMC/NMC. The Contractor shall maintain an accurate accounting of all media within their assigned work area and report any discrepancies. (CDRL A002)

C.3.6.4 The Contractor shall coordinate the customer’s analysis software requests. The Contractor shall establish and provide procedures to help customers create accounts; create Site Configuration & Implementation Notices (SCINS) for new equipment or software and provide quick responses for any equipment/technical issues that require troubleshooting or Maintenance Requests (MRQ). The Contractor shall prepare analysis stations for use to include cleaning, verifying hardware/software, and account creation to support events. The Contractor shall ensure analysis software is installed and ready for use prior to event.

C.3.6.5 The Contractor shall review the operational schedule and ensure staff is present to support customers conducting data analysis during events and to transmit media as soon as possible. The Contractor shall establish a reasonable hold period for all media (CD/DVD/MO disks/Hard Drives/etc.) and direct disposition upon completion of the hold period.

C.3.7 COMMON DATA REPOSITORY (CDR) AND ANALYSIS

C.3.7.1 The Contractor shall provide support during all operational hours for the Common Data Repository (CDR), Fleet Data Collection (FDC), and future data collection initiatives. The Contractor shall develop and maintain data repositories that will serve as the central processing, analysis, and transfer hub for all fleet data, approved customers, and key stakeholders.

C.3.7.2 The Contractor shall utilize corporate-level business tools and established business rules for data management.

C.3.7.3 The Contractor shall conduct audits and provide reports to include; number of vehicles reporting, amount of data transmitted over each system, equipment statuses, and percentages of Fully Mission Capable (FMC), Partial Mission Capable (PMC), and Non-Mission Capable (NMC) days for data collection hardware, with reasons for any PMC/NMC status. The Contractor shall maintain an accurate accounting of all digital and physical media within their assigned work area and report any discrepancies.

C.3.7.4 The Contractor shall establish and provide procedures to help customers create accounts;

create Site Configuration & Implementation Notices (SCINs) for new equipment or software in accordance with cybersecurity policies, and provide quick responses for any equipment/technical issues that require troubleshooting or Maintenance Requests (MRQ).

C.3.7.5 The Contractor shall review the operational schedule and ensure staff is present to support customers conducting data analysis and to transmit data as required. The Contractor shall establish a data retention policy for all media (CD/DVD/Hard Drives/etc.) and direct disposition upon completion of the hold period.

C.3.7.6 The Contractor shall coordinate the customer’s software requests and ensure Site Configuration & Implementation Notices (SCINs) have been written and approved. The Contractor shall ensure analysis software is installed, Security Technical Implementation Guide (STIG)-compliant, and ready for use prior to any event.

C.3.7.7 The Contractor shall request and gain access to various unclassified and classified systems in order to send/receive data, software, and supporting documentation required for comprehensive fleet analysis. All personnel requiring such access must possess the appropriate security clearance and meet all IA training and certification requirements.

C.3.7.8 The Contractor shall install, manage, and remove hardware and cabling required to maintain and expand the CDR or other data collection systems. The Contractor shall document installed hardware and systems and document all approved changes. The Contractor shall disposition equipment in accordance with Command instructions.

C.3.7.9 The Contractor shall ensure all systems, networks, and software developed, installed, or managed under this SOW comply with all applicable DOW, DON, and NAVSEA Information Assurance (IA) and Cybersecurity policies and instructions.

C.3.7.10 The Contractor shall implement and maintain the latest applicable Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) and Security Requirements Guides (SRGs) for all operating systems, network devices, databases, and applications within the Common Data Repository architecture. Deviations from STIGs shall require a documented and government-approved waiver.

C.3.7.11 The Contractor shall perform regular vulnerability scanning of all systems using the government-provided Assured Compliance Assessment Solution (ACAS) or other approved tools. The Contractor shall analyze scan results, remediate vulnerabilities in accordance with IAVM (Information Assurance Vulnerability Management) timelines, and generate a Plan of Action (POA) for any vulnerabilities that cannot be immediately remediated.

C.3.7.12 The Contractor shall manage, test, and apply all applicable Information Assurance Vulnerability Alerts (IAVAs), Information Assurance Vulnerability Bulletins (IAVBs), technical advisories (TA), and other security patches to all systems as directed by the Government.

C.3.7.13 The Contractor shall provide all necessary technical documentation and support required to achieve and maintain an Authority to Operate (ATO) for the CDR and associated systems under the Risk Management Framework (RMF). This includes developing and maintaining System Security Plans (SSPs), security control documentation, and other RMF artifacts.

C.3.8 MANAGEMENT SUPPORT

C.3.8.1 The Contractor shall provide routine communication of plans, progress, problems, and trends to the Contracting Officer’s Representative for efforts of this SOW.

C.3.8.2 The Contractor shall provide support for deliverable tracking, review of Procurement Requests, Task Order modifications and assist Task Order and business initiatives.

C.3.8.3 The Contractor shall provide support to gather data and compile information in response to Technical, business, and financial data calls.

C.3.8.4 The Contractor shall attend meetings in support of all aspects of this SOW and SCSC programs. The Contractor shall support technical and operational services for the planning, scheduling and conduct of operations to support the mission. The Contractor shall provide input to improving technical processes. The Contractor shall create work products in support of SCSC efforts of planning, conduct of meetings, and technical studies such as meeting minutes, memoranda, correspondence files, briefing materials, point papers, schedules, configuration change requests, engineering requests, test and operations support plans. The Contractor shall provide support for all SCSC budget submissions and data calls.

C.3.8.5 The Contractor shall keep equipment and work spaces in an efficient, safe and clean manner, e.g. the Lean/Six Sigma principal (sort, simplify, systematic cleaning, standardize, sustain and safety). The Contractor shall clear clutter and debris from all work surfaces, including desks, tables, and floors, after work is complete on each shift. The Contractor shall dispose of waste materials, including trash, recyclables, and food waste, in designated receptacles. The Contractor shall wipe down work surfaces and equipment, such as keyboards, monitors, and phones, to remove dust, spills, and other contaminants. The Contractor shall regularly sweep or vacuum the work area as needed to maintain a clean floor. The Contractor shall clean up spills and messes immediately and promptly report any maintenance issues, such as leaks or broken equipment, to the appropriate personnel. The Contractor may also participate in periodic team cleaning activities as requested to maintain the overall cleanliness of the shared work environment. The Contractor shall implement processes to account for and keep tools and test equipment organized, safe and clean.

C.4 Task Order Management The Contractor shall provide sufficient supervision to ensure all personnel work instructions and schedules originate with the Contractor rather than with the Government technical office. This supervision shall ensure that the Contractor’s personnel are not assigned work instructions and schedules outside this SOW. Any perceived conflicts with the SOW shall be directed to the Contracting Officer and Contracting Officer’s Representative (COR).

C.4.1 Progress Report

The Contractor shall submit a Contracting Officer’s Management Report. The Contractor shall maintain and provide a list of all personnel assigned to the Task Order. The cutoff date of the report shall be the same as that used for invoicing purposes by the Prime Contractor. Any and all Sub-contractor, Consultant, and Vendor data shall be current through the “as of” date of the report. The Contractor shall provide copies of invoices received from Sub-contractors and consultants as well as evidence of its review to ensure that all invoiced costs represent services that have been performed and deliverable items. In accordance with G-232-H005 and FAR 52.216-7, the Contractor shall provide the COR supporting documentation, including receipts, for all travel and material purchases with each invoice submission.

C.4.2 In Progress Reviews (IPRs)

The Contractor shall participate in both formal and informal In Progress Reviews (IPRs) of work being performed. IPRs may be conducted at the overall Task Order level or for specific projects/work areas. Reviews will be scheduled by the Government. An initial formal IPR is planned within 90 days of the Task Order award date and will follow the agenda agreed to by the COR. Subsequent formal IPRs shall be held approximately every three (3) months thereafter unless waived by the Government. The IPRs shall be conducted at a location mutually agreed upon by the Contractor and the Government. At the time the review is scheduled, the Government will communicate the specific purpose of the review and advise the Contractor as to the desired content of the presentation. The Contractor shall submit meeting minutes, including the list of attendees and action items.

C.4.3 Task Prioritization Meetings

The Contractor shall participate in periodic Task Prioritization Meetings with the COR and Subject Matter Experts (SMEs). The purpose of these meetings is to convey the Government’s technical program schedules and priorities and to identify corresponding task priorities for this Task Order. The Contractor shall document meeting minutes of the meetings.

C.4.4 Financial Reporting

(a) The Contractor shall have procedures and processes in place to monitor, manage and control cost, resources (dollars, hours, labor) and perform resource estimates for planning SOW activities in order to contain costs. The Contractor shall provide status of funds for all appropriations numerically and graphically providing expenditures and expenditure rates for all active year appropriations.

(b) The Contractor shall support the Government in monitoring actual expenses, consisting of hours worked, labor expenses, travel expenses, materials, and other direct expenses. The Contractor shall support the Government in monitoring financial data by program, appropriation, line of accounting, Work Area and/or Contract Line Item Number (CLIN). The Contractor shall provide expenditure reports and financial trend analysis.

C.4.5 Management Plan

The Contractor shall submit a management plan.

C.4.6 Project Conclusion / Transition-Out Plan

Within 90 days of the beginning of the final period of contract performance, the Contractor shall develop and submit a transition-out plan that assumes re-compete of the contract requirements resulting in award, and transition, to another Contractor. The transition-out plan will address:

• Minimum duration of transition ;

• Staff requirements and their role in transition;

• Level of tasking to be performed and any impact it will have on transition;

• Knowledge transfer;

• Intellectual property transfer;

• Gantt schedule of transition;

• Formal handover (conclusion of transition) and Government acceptance.

• List of any Government Furnished/Contractor acquired property

The plan shall address the step-by-step transition of responsibility for support of the program's current operation without discontinuity of work flow or loss of integrity of the program's current operation. The plan shall establish interfaces for technical and contract administration. In addition, the plan shall identify any services, support, or other items that will be required from the Government to facilitate the transition

C.4.7 Telework

(a) In accordance with H-216-H002 Level of Effort -- Alternate I (NAVSEA) teleworking at an alternative worksite is permitted, provided the Contractor has a company-approved alternative worksite plan. The Government reserves the right to review the Contractor’s alternative worksite plan, to include the intended accomplishments during the remote work period. In the event the Contracting Officer determines that alternative worksite arrangements are detrimental to contract performance, the Contractor may be prohibited from continuing alternative worksite arrangements.