COX CABLE SOW.docx
DOCX document 51 KB Posted
- Attached to
- Notice of Intent to Sole Source - COX
- Solicitation number
- HT941026N0125
- Issued by
-
Defense Health Agency
About this file
This is a Performance Work Statement (PWS) for cable television services at Naval Hospital Camp Pendleton, California. The Defense Health Agency seeks to secure commercial Cable Television (CATV) services from an authorized infrastructure provider to deliver patient-centered entertainment, educational programming, and command-directed information channels to approximately 260 distinct outlet locations across the hospital footprint. The contractor must provide all commercial television programming feeds, digital set-top boxes, remote controls, signal decoders, connection drops, and ongoing technical support and maintenance. Services are specifically excluded from encompassing public Wi-Fi networks, non-enterprise commercial internet backhaul circuits, and wireless access point management in accordance with the Defense Health Agency's Operation Spartan Phoenix directive.
The service delivery encompasses multiple facilities including the Main Hospital Complex (Building H200) with approximately 200 patient-facing outlets, Administrative and Professional Support Facilities (Buildings H-135 and H-136), Temporary Lodging Facilities (Buildings H200T and H201T), Staff and Patient Lounges (Building H96), the Wounded Warrior Complex/Intrepid Spirit Center (Building 2016) requiring seven outlets, twelve outpatient branch clinics requiring a minimum 60-channel lineup, and the off-base Temecula Branch Medical Clinic (43500 Ridge Park Drive, Temecula, CA 92590) requiring six outlets with commercial-grade digital set-top boxes. The contractor must maintain system performance to Federal Communications Commission technical standards, respond to service outages within 24 hours of notification, and provide pro-rated billing credits for signal interruptions exceeding 24 consecutive hours. The related sole-source notice indicates COX Communications Hampton Roads, L.L.C. is the proposed contractor with a base period from October 1, 2026, through September 30, 2027, with four one-year option periods and an eight-month extension through March 31, 2032.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| Notice of Intent to Sole Source COX.docx | DOCX document |
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Department of Defense Defense Health Agency Performance Work Statement
[Cable TV Services]
[DFA / MID]
[Naval Hospital Camp Pendleton]
STATEMENT OF WORK
1.0 Objective
The objective of this contract is to secure commercial Cable Television (CATV) services directly from the authorized infrastructure provider at Marine Corps Base Camp Pendleton, CA. This service provides patient-centered entertainment, educational programming, and critical command-directed information channels directly to patient recovery rooms, administrative areas, staff lounges, and outpatient branch clinics of the Naval Hospital Camp Pendleton (NHCP).
2.0 Scope of Work
The Contractor shall provide all commercial television programming feeds, digital set-top boxes (STBs), remote controls, signal decoders, connection drops, and ongoing technical support/maintenance required to deliver commercial television services to approximately 260 distinct outlet locations across the NHCP footprint.
Specifically excluded from this scope are any public Wi-Fi networks, non-enterprise commercial internet backhaul circuits, and wireless access point (AP) management, in compliance with the Defense Health Agency’s Operation Spartan Phoenix directive.
3.0 Specific Technical Requirements & Locations
The Contractor shall deliver and maintain CATV services at the following specific facilities:
3.1 Main Hospital Complex (Bldg H200)
Requirements: Delivery of commercial television programming to approximately 200 patient-facing outlets, inpatient wards, recovery rooms, waiting areas, and administrative departments.
Mandatory Channels: The feed must natively include local command informational channels KPEN1 and KPEN2.
3.2 Administrative & Professional Support Facilities (Bldgs H-135 & H-136) Requirements: Ongoing cable television service to bldgs H-135 and H-136 supporting training, patient waiting areas, and administrative offices.
3.3 Temporary Lodging Facilities (Bldgs H200T & H201T)
Requirements: Dedicated CATV feeds supporting patient and family temporary housing units.
3.4 Staff and Patient Lounges (Bldg H96)
Requirements: CATV programming outlets supporting designated staff breakrooms and patient family waiting lounges.
3.5 Wounded Warrior Complex (The Intrepid Spirit Center - Bldg 2016) Requirements: Commercial television programming supporting seven (7) outlet locations. The feed must natively include the KPEN command informational channel.
3.6 Outpatient Branch Area Clinics
The Contractor shall provide standard commercial television programming (minimum 60-channel lineup) to patient waiting rooms at the following NHCP branch clinics:
Clinic 13 (SOW Area 13) Clinic 14 (SOW Area 14) Clinic 21 (SOW Area 21) Clinic 22 (SOW Area 22) Clinic 31 (SOW Area 31) Clinic 33 (SOW Area 33) Clinic 41 (SOW Area 41) Clinic 43 (SOW Area 43) Clinic 52 (SOW Area 52) Clinic 52 Annex (SOW Area 52 Annex) Clinic 53 (SOW Area 53) Clinic 62 (SOW Area 62)
3.7 Temecula Branch Medical Clinic (43500 Ridge Park Drive, Temecula, CA 92590) Requirements: Commercial CATV services delivered to six (6) outlets. The Contractor shall supply and maintain six (6) commercial-grade Digital Set-Top Boxes (STBs) with associated hardware and remote controls.
4.0 Maintenance & Quality of Service
System Maintenance: The Contractor shall perform all necessary head-end, distribution trunk line, and outlet-level maintenance. System performance must meet Federal Communications Commission (FCC) technical standards outlined in 47 C.F.R. § 76 Subpart K.
Service Restoral: In the event of a signal outage or equipment failure, the Contractor shall respond to service tickets and restore signal feeds within 24 hours of notification by the Contracting Officer’s Representative (COR).
Outage Credits: Signal interruptions exceeding 24 consecutive hours (excepting base power failures or acts of God) shall entitle the Government to a pro-rated billing credit based on the monthly rate of the affected outlets.
5.0 Place of Performance
Performance shall occur across all designated NHCP facilities aboard Marine Corps Base Camp Pendleton, CA, and the off-base Temecula Branch Medical Clinic.
DHA PWS Template V13 November 16, 2021 image1.png
File details come from the government source that posted it. Updated .