COST_WORKSHEET.xlsx

XLSX spreadsheet 16 KB Posted May 14, 2026

Attached to: IFB FTB-2627-00076 Genesys Software Subscriptions and Application Support Services
Solicitation number: 0000039282
Issued by: Sacramento County, California

About this file

Written by GovTribe AI · Jun 2, 2026

This is a cost worksheet for Invitation for Bid (IFB) FTB-2627-00076 issued by the California Franchise Tax Board (FTB) for Genesys Software Subscriptions and Application Support Services. The procurement covers the renewal and new acquisition of various Genesys software modules supporting FTB's Enterprise Service Platform II Contract Center Platform, with a contract term of July 1, 2026, through June 30, 2027. Renewal line items include 32 software subscription products with quantities ranging from 1 to 1,203 units, encompassing base packages, customer experience insights, workforce management, inbound and outbound voice services, proactive contact capabilities, voice platform services, recording connectors, and multiple laboratory environments. New software subscriptions are requested for six additional units across four product categories. Professional services consist of 100 hours of application support services from a Genesys Value Added Reseller, with a maximum value not to exceed $20,000. The initial bid submission deadline was May 29, 2026, at 5:00 PM Pacific Time; however, Addendum 1 extended the final bid submission deadline to June 5, 2026, at 5:00 PM PT.

All line item pricing appears to be blank in the worksheet, indicating that bidders are required to provide unit prices or hourly rates for calculation of extension prices and total contract value. The worksheet directs bidders to contact the Genesys Senior Account Executive, Aaron Nelson, for pricing information. No pricing caps, set-asides, incumbent information, or specific funding sources are identified in this cost worksheet document.

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Other files

File	Type	Posted
Addendum_1_Cover_Letter.pdf	PDF	May 14, 2026
IFB_FTB-2627-00076.1.docx	DOCX document	May 14, 2026
IFB_FTB-2627-00076.docx	DOCX document	May 14, 2026
IFB_FTB-2627-00076_Q_A_Set.pdf	PDF	May 14, 2026

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IFB FTB-2627-00076

	COST WORKSHEET
	Line Item	Qty.	Part No.	Product Description	Term: 07/01/2026 - 06/30/2027
					Unit Price (Line Item 1 - 32) or
Hourly Rate (Line Item 33)	Extension Price
	Software Subscriptions - Renewal
	1.0	1,203	PEP-D-BASEPACKAGE-NR	Genesys Engage On Premise Base Package	$ - 0	$ - 0
	2.0	567	3GP84586ACAA-SUB	Genesys Customer Experience Insights - SUB	$ - 0	$ - 0
	3.0	1,052	3GP20738ACAA-SUB	Genesys Workforce Management - SUB	$ - 0	$ - 0
	4.0	1,203	3GP21289ACAA-SUB	Inbound Voice (All T-servers) - SUB	$ - 0	$ - 0
	5.0	1,203	3GP08816ACAA-SUB	HA - Voice - SUB	$ - 0	$ - 0
	6.0	80	3GP08809ACAA-SUB	Genesys Outbound Voice - SUB	$ - 0	$ - 0
	7.0	80	3GP21282ACAA-SUB	Genesys CPD/ASM - SUB	$ - 0	$ - 0
	8.0	144	3GP08825ACAA-SUB	Proactive Contact-Voice w/ Genesys CPD - SUB	$ - 0	$ - 0
	9.0	20	3GP08822ACAA-SUB	Proactive Contact - E-mail/SMS - SUB	$ - 0	$ - 0
	10.0	750	3GP21277ACAA-SUB	Genesys Voice Platform (incl add'l capability) - SUB	$ - 0	$ - 0
	11.0	750	3GP21251ACAA-SUB	HA - Genesys Voice Platform - SUB	$ - 0	$ - 0
	12.0	194	3GP21312ACAA-SUB	Recording Connector (incl Active) - SUB	$ - 0	$ - 0
	13.0	1	3GP88466ACAA-SUB	Genesys Universal SDK - SUB	$ - 0	$ - 0
	14.0	1	3GP111204ACAA-SUB	Genesys CIM Platform - Lab - SUB	$ - 0	$ - 0
	15.0	1	3GP21746ACAA-SUB	Genesys Info Mart - Lab - SUB	$ - 0	$ - 0
	16.0	1	3GP84587ACAA-SUB	Genesys Customer Experience Insights - Lab - SUB	$ - 0	$ - 0
	17.0	1	3GP20365ACAA-SUB	Workspace - Lab - SUB	$ - 0	$ - 0
	18.0	1	3GP21845ACAA-SUB	SIP Qualification & Parking - Lab - SUB	$ - 0	$ - 0
	19.0	1	3GP92468ACAA-SUB	Genesys Chat - Lab - SUB	$ - 0	$ - 0
	20.0	1	3GP21887ACAA-SUB	Genesys SMS - Lab - SUB	$ - 0	$ - 0
	21.0	1	3GP20737ACAA-SUB	Genesys Workforce Management - Lab - SUB	$ - 0	$ - 0
	22.0	1	3GP21291ACAA-SUB	Inbound Voice (All T-servers) - Lab - SUB	$ - 0	$ - 0
	23.0	1	3GP08810ADAA-SUB	Genesys Outbound Voice - Lab - SUB	$ - 0	$ - 0
	24.0	1	3GP21858ACAA-SUB	Genesys CPD/ASM - Lab - SUB	$ - 0	$ - 0
	25.0	1	3GP08824ADAA-SUB	Proactive Contact - Voice w/ Genesys CPD - Lab - SUB	$ - 0	$ - 0
	26.0	1	3GP08823ADAA-SUB	Proactive Contact - E-mail/SMS - Lab - SUB	$ - 0	$ - 0
	27.0	1	3GP21252ACAA-SUB	Genesys Voice Platform (incl add'l capability) - Lab - SUB	$ - 0	$ - 0
	28.0	1	3GP21311ACAA-SUB	Recording Connector (incl Active) - Lab - SUB	$ - 0	$ - 0
	Software Subscriptions - Renewal Subtotal:				$ - 0

Software Subscriptions - New
29.0	6	PEP-D-BASEPACKAGE-NR	Genesys Engage On Premise Base Package	$ - 0	$ - 0
30.0	6	3GP20738ACAA-SUB	Genesys Workforce Management - SUB	$ - 0	$ - 0
31.0	6	3GP21289ACAA-SUB	Inbound Voice (All T-servers) - SUB	$ - 0	$ - 0
32.0	6	3GP08816ACAA-SUB	HA - Voice - SUB	$ - 0	$ - 0
Software Subscriptions - New Subtotal:				$ - 0

Professional Services
33.0	100	N/A	Application Support Services (i.e Professional Services) from Genesys Value Added Reseller (100 hours) (total value shall not exceed $20,000.00)	$ - 0	$ - 0
Professional Services Subtotal:				$ - 0
Grand Total:				$ - 0
Bidders are encouraged to contact Genesys Senior Account Executive, Aaron Nelson at (530) 363-5565 or aaron.nelson@genesys.com, to obtain pricing information for this solicitation.

File details come from the government source that posted it. Updated Jun 2, 2026.