CONTRACTOR_REFERENCE_CHECK.docx
DOCX document 21 KB Posted
- Solicitation number
- JOC259
- Issued by
- Maricopa County, Phoenix City, Arizona
About this file
This is a Contractor Reference Check Instructions document issued by the City of Phoenix, Office of the City Engineer's Design and Construction Procurement section, for the Large Diameter Main and Valve Program Job Order Contract (OPENGOV ID: JOC259). The document provides guidelines for contractors submitting qualifications to obtain performance evaluations from previous clients. Contractors must submit the completed Contractor Performance Evaluation form to soq.referencechecks@phoenix.gov by 12:00 pm Phoenix time on September 25, 2026. The City will accept the first three references submitted, with each reference check worth up to 7 points for a maximum of 21 points available in the evaluation process. The form must be completed by the Owner or Owner's representative directly responsible for project oversight, and the evaluations will become public record subject to release upon request.
The Contractor Performance Evaluation form assesses seven rating categories on a scale of 1 to 4, with ratings of Unsatisfactory (0.25 points), Poor (0.50 points), Good (0.75 points), and Excellent (1.0 point). Evaluation areas include business relationship quality, team consistency from proposal to completion, proactive problem-solving, scope completion on time and within budget, quality of work performed, recommendations for efficiencies or innovative ideas, and willingness to contract with the firm again. References must be from agencies or entities for which the contractor has recently provided similar services. The completed evaluation form must reference the OPENGOV reference number JOC259 in the email subject line and include the project number and firm name. Contact information for the Contracts Specialist, Sadie Thompson, is provided for any questions regarding the reference check process.
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Text version
CONTRACTOR REFERENCE CHECK INSTRUCTIONS,
FORM, AND SAMPLE LETTER
The attached Contractor Performance Evaluation Form is to be provided to the agencies or entities for which your firm has recently provided services similar to those requested for this project. Provide the evaluation form to the Owner, or the Owner’s representative directly responsible for oversight of the project to complete and submit to the email box listed below.
The first three references submitted will be accepted and the scores utilized as part of the evaluation process. Each reference check is worth up to 7 points for a total of up to 21 points available.
The form is to be completed by the agency or entity and uploaded to the (email box) at:
soq.referencechecks@phoenix.gov
The procurement identifier is: LARGE DIAMETER MAIN AND VALVE PROGRAM JOB ORDER CONTRACT
OPENGOV ID NO.: JOC259
Also attached is a sample performance evaluation cover letter that may be used when sending the reference check request.
Sample Contractor Performance Evaluation Cover Letter
Sample Cover Letter Contact Name Address of Reference
(Your Name) is responding to a Request for Qualifications (RFQ) from the City of Phoenix Office of the City Engineer’s Design and Construction Procurement section.
The City is requesting reference information related to our past performance. As a part of the response submittal process, the City is requesting performance evaluations from agencies that our firm has performed services for either in the past or is currently receiving services.
I would appreciate your cooperation in completing the attached Contractor Performance Evaluation form and return by email the completed form by 12:00 pm Phoenix time on September 25, 2026 to soq.referencechecks@phoenix.gov attention:
Sadie Thompson, Contracts Specialist City of Phoenix, Office of the City Engineer, Design & Construction Procurement Email Address: Sadie.Thompson@phoenix.gov Telephone Number: (602) 534-1509
Failure to submit the Contractor Performance Evaluation form by the above date will have a negative impact on the proposal we submit for this service. Your cooperation in submitting this form by this date is appreciated.
If you have any questions regarding this request, please contact (your name) at (your telephone number).
Sincerely, INSTRUCTIONS FOR COMPLETING CONTRACTOR PERFORMANCE EVALUATION
Evaluate the Contractor’s contract performance in each of the rating areas listed below. On the Contractor Performance Evaluation form, circle the rating from 1 to 4 that most closely matches your evaluation of the contractor’s performance. Comments are not required but appreciated. Every rating area must be scored.
The Design and Construction Procurement section will use the information from this form to evaluate firms competing for contract award. This completed form will become public record and upon request, will be released to the contractor or any other entity.
Please submit the completed form to the address indicated on the bottom of the Contractor Performance Evaluation form.
Thank you for your time and your cooperation.
JOC259 – LARGE DIAMETER MAIN AND VALVE PROGRAM JOB ORDER CONTRACT
CONTRACTOR PERFORMANCE EVALUATION FOR _________________________________
(firm name)
In the box below, provide the project title, contracted services provided by the firm, and start and completion date of services. This form is to be completed by the Owner, or the Owner’s representative directly responsible for oversight of the project. The project services evaluated must be relevant to the services of this project. Every rating area must be scored.
RATINGS: Summarize the Contractor’s performance and circle the number below that corresponds to the performance rating for each category. Please see the rating scale.
1 = Unsatisfactory (.25 pt.); 2 = Poor (.50 pt.); 3 = Good (.75 pt.); 4 = Excellent (1.0 pt.)
| HOW WOULD YOU RANK THE BUSINESS RELATIONSHIP BETWEEN THE OWNER AND THE FIRM? |
| 4 |
Comments:
| WAS THE TEAM PRESENTED IN THE PROPOSAL THE TEAM THAT WORKED ON THE PROJECT TO COMPLETION? |
| 4 |
Comments:
| WAS STAFF PROACTIVE IN SOLVING PROBLEMS THAT MAY HAVE OCCURRED ON THE PROJECT? |
| 4 |
Comments:
| WAS THE CONTRACTED SCOPE OF SERVICES COMPLETED ON TIME AND WITHIN BUDGET? |
| 4 |
Comments:
| HOW WOULD YOU RATE THE QUALITY OF WORK PERFORMED BY THIS FIRM ON YOUR PROJECT? |
| 4 |
Comments:
| DID THE FIRM RECOMMEND EFFICIENCIES OR PROVIDE INNOVATIVE IDEAS OR SUGGESTIONS? |
| 4 |
Comments:
| WOULD YOU BE WILLING TO CONTRACT WITH THIS FIRM AGAIN? (YES = 1 point) |
| YES |
NO
Comments:
TOTAL SCORE
(MAXIMUM 7 POINTS)
Reference Evaluation Provided By:
Name and Title: ___________________________________________________________
Agency/Organization: _____________________________________________________
Date: ____________________________
Telephone Number: ________________________
Email completed form by September 25, 2026 by 12:00 pm Phoenix time to:
soq.referencechecks@phoenix.gov
*EMAIL SUBJECT LINE SHOULD INCLUDE OPENGOV REFERENCE NUMBER
The document should reference the project number and firm for which the reference check is being submitted. If no project number is available, reference the service and firm for which the reference check is being submitted.
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