Contract_Renewal_Quote.PDF
PDF 260 KB Posted
- Attached to
- Intent to Single Source - Support for Mettler Toledo DataBridge ES/MS Software and Hardware
- Solicitation number
- 25-X-01598
- Issued by
- Hillsborough County, Florida
About this file
This document is a Service Agreement Acknowledgement from Mettler Toledo for the City of Tampa, Florida, specifically for software support services. The contract covers 15 software DataBridge (DB) MS systems, with a service agreement period from September 1, 2025, to August 31, 2026. The service plan includes Software Care Standard and Software Evolution, with support hours of Monday through Friday, 8 am - 5 pm, and a one-week response time. The agreement is a year-to-year contract that automatically renews for successive one-year terms unless either party provides 60-day written notice of non-renewal.
The total contract value is $3,776.06, with prepaid billing for the service month of September 2025. Payment terms are set at 45 days from the invoice date, with multiple payment options including online payment, ACH, and potential credit card payments. The contract is specifically for supporting Mettler Toledo DataBridge ES/MS software and associated hardware, with the primary contact being Jonathan Kane from the City of Tampa. Additional contacts include Ora Almestica, and the contract will be managed by Mettler Toledo's Contract Administration 2 department.
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Text version
Print Date 06/06/2025 Customer 300541040
Service Agreement Acknowledgement 184185949 Permanent Contract ID P100379424
Jonathan Kane City of Tampa PO Box 2000 Tampa, FL 33601-2000
Your Contact Contract Administration 2 Telephone Fax E-Mail
+18774831831 866-390-6361 servicerenewals@mt.com
Customer Contact Jonathan Kane Phone E-Mail
+18133486529 jonathan.kane@tampagov.net
Dear Customer, At METTLER TOLEDO, we appreciate your business. After another successful year of partnership, we are pleased to provide you the following renewal to your service agreement. To view additional details surrounding the layout of your renewal document, please visit the following:
www.mt.com/us-service-acknowledgement.
To complete your renewal and continue uninterrupted service, action is required:
Please provide a form of payment (PO) or return the Preferred Payment Method form to servicerenewals@mt.com. You can download the Preferred Payment Method form at www.mt.com/na-renewal.
Your service agreement is designed to help you maximize uptime with priority scheduling and support from our experts when you need it, on-site or remote. It also means keeping you compliant and worry-free thanks to our validation, documentation, testing and calibration certificates. We have the solution for your regulatory needs.
Please review the details of your agreed services and equipment for accuracy. If you have any questions regarding what is covered in your Service Plan(s) or require changes, please contact us at 1-877-483-1831. Please note: any changes to services or equipment could affect your final pricing.
We look forward to speaking to you and servicing you in the coming year.
Sincerely, METTLER TOLEDO Service Find out more at www.mt.com/na-renewal Angela Sime Nana Contract Administration 2
Service Agreement Acknowledgement 184185949 Permanent Contract ID P100379424
Sold-To / 300541040 Ship-To / 300554059 Jonathan Kane City of Tampa PO Box 2000 Tampa, FL 33601-2000
City Of Tampa Mckay Bay 114 S 34th St Tampa, FL 33605-6260
Customer Contact Bill-To /300541040 Jonathan Kane City of Tampa Phone E-Mail
+18133486529 jonathan.kane@tampagov.net
PO Box 2000 Tampa, FL 33601-2000
Your Contact Contract Administration 2 Phone Fax E-Mail
+18774831831 866-390-6361 servicerenewals@mt.com
Agreement Start Date Agreement End Date 09/01/2025 08/31/2026
Scheduling Contact Technician Contact Name Phone E-Mail
Ora Almestica +18133763778 ora.almestica@tampagov.net
Jonathan Kane +18133486529 jonathan.kane@tampagov.net
PRE - Prepaid Billing Service Overview POST -Postpaid Billing
Service Description Billing Type Visit(s) Service Plan 100 PRE 1
Service Month/s: 09/2025 Equipment Covered 15 Software Care Standard
Software Evolution Hours of Operation: Monday – Friday, 8 am – 5 pm Response: 1 Week Response
Software Coverage Remote Hours of Operation: Monday – Friday, 8 am – 5 pm Response: 1 Week Response
Total USD 3,776.06
Service Agreement Acknowledgement 184185949 Permanent Contract ID P100379424
Equipment Covered: 15
Serial Number Model Type Asset Number Department Cost Center Service Month/s
Service Plan(s)
Sub-Total
1 n/a Software DB MS n/a n/a 09/2025 100
2 n/a Software DB MS
IND9U
n/a n/a 09/2025 100
3 n/a Software DB MS Client n/a n/a 09/2025 100
4 n/a Software DB MS Client n/a n/a 09/2025 100
5 n/a Software DB MS Client n/a n/a 09/2025 100
6 n/a Software DB MS Client n/a n/a 09/2025 100
7 n/a Software DB MS Client n/a n/a 09/2025 100
8 n/a Software DB MS Client n/a n/a 09/2025 100
9 n/a Software DB MS Client n/a n/a 09/2025 100
10 n/a Software DB MS Client n/a n/a 09/2025 100
11 n/a Software DB MS Client n/a n/a 09/2025 100
12 n/a Software DB MS Client n/a n/a 09/2025 100
13 n/a Software DB MS Client n/a n/a 09/2025 100
* This report view may contain rounding differences.
Refer to Service Overview section for the official prices.
Service Agreement Acknowledgement 184185949 Permanent Contract ID P100379424
Equipment Covered: 15
Serial Number Model Type Asset Number Department Cost Center Service Month/s
Service Plan(s)
Sub-Total
14 n/a Software DB MS Client n/a n/a 09/2025 100
15 n/a Software DB MS Client n/a n/a 09/2025 100
* This report view may contain rounding differences.
Refer to Service Overview section for the official prices.
Service Agreement Acknowledgement 184185949 Permanent Contract ID P100379424
Terms and Conditions Payment Terms Due 45 Days from Invoice Date Payments can be made online at: www.mt.com/billpay Payments can be subject to a convenience fee if paying by credit card.
To avoid the convenience fee, you have the option to use your ACH information at www.mt.com/billpay To potentially avoid the convenience fee while using a credit card, please call 1-866-247-8957 or email uscreditcards@mt.com (for U.S. customers) or with your payment details.
General Conditions
Mettler-Toledo, LLC and Customer agree to the following regarding the Service Agreement ("Agreement"). The Effective Date of the Agreement shall be the Proposed Date as shown on the Mettler-Toledo, LLC Quote document. The Term of this Agreement shall be a year-to-year contract that is automatically renewed for successive one-year terms, unless either Mettler-Toledo, LLC or Customer gives written notice to the other party of its intent not to renew no later than sixty (60) days prior to expiration of the then-current Term. If such notice is not provided, then the Agreement shall renew for another one-year Term (and for successive one-year Terms thereafter provided that 60-day written notice as required hereunder is not provided). For purposes of this provision, "Term" shall be defined as any initial Term or renewal Term hereof. The new annual pricing applicable to each Term shall be established by Mettler-Toledo, LLC in its sole discretion prior to the commencement of each Term.
This quotation is expressly subject to the METTLER TOLEDO Standard Terms and Conditions for service provided by METTLER TOLEDO, which can be accessed at www.mt.com/legal and are incorporated herein by reference.
File details come from the government source that posted it. Updated .