Conformed Solicitation W912CN20R0003_00001.pdf

SEE ADDENDUM

(No Collect Calls)

W912CN20R0003 06-Oct-2020

b. TELEPHONE NUMBER

808.656.1000

8. OFFER DUE DATE/LOCAL TIME

10:00 AM 06 Nov 2020

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912CN9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

EDWINA T. KATSUBE

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

413 CSB

413TH CSB, RCO-HAWAII,

742 SANTOS DUMONT AVENUE

BLDG 108, 3RD FLOOR (WAAF)

SCHOFIELD BARRACKS HI 96857-5026

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE WX3JQT 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

9TH MISSION SUPPORT COMMAND

9TH MSC G6 LTC STEVEN BITTLE

1557 PASS ST, FT SHAFTER FLATS

HONOLULU HI 96819

TEL: FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$30,000,000

NAICS:

541519

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF155

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W912CN20R0003

Section SF 30 - BLOCK 14 CONTINUATION PAGE

ADDENDUM

ADDENDUM TO 52.212-1 Instructions to Offerors – Commercial Items

1. General Instructions:

A. SUBMISSION OF OFFER: Follow the directions in Addendum to 52.212-1 Instructions to Offerors.

B. Offeror’s proposal shall be submitted via Electronic Submission only through Email only to the Points of Contact (POCs), and as set forth below

C. Offerors are required to furnish a complete proposal package, addressing any and all factors relevant to the specific requests stated in this Request for Proposal (RFP). Failure to submit a complete package by the date and time specified for receipt of offers will render an offer as non-compliant and may not be considered in the evaluation process.

D. Offer Acceptance Period in accordance with the closing date and time identified in Block 8, on the Standard Form (SF) 1449. The submission of the documentation in response to this Request for Proposal will constitute the offeror’s acceptance of the terms and conditions of the RFP, concurrence with the Performance Work Statement and the proposed contract type. By submitting an offer, the offeror agrees to hold prices submitted with its offer for a period of 180 calendar days from date of receipt of offers.

2. Points of Contact:

Contract Specialist: Edwina Katsube, Email: edwina.t.katsube.civ@mail.mil Contracting Officer: Lisa Nakamoto, Email: lisa.k.nakamoto.civ@mail.mil

Offers shall be via electronic submissions only to the POCs. Mailed, faxed, or hand-carried submissions will not be accepted.

3. Offeror Questions: Interested offors are urged to submit in writing any questions regarding this RFP to Edwina Katsube, edwina.t.katsube.civ@mail.mil by 16 October 2020, 10:00 AM (Local Time is Hawaii Standard Time). A summary of questions received and Government responses will be provided via amendment and posted at Beta.SAM.gov (https://beta.sam.gov).

Offerors are responsible to monitor the website until closing for any issued amendments.

Questions received after the specified date and time may not be considered or answered.

4. Type of Contract:

The Agency contemplates award of a Firm-Fixed Price (FFP) contract as a result of this solitication. The Government intends to evaluate the offer and award a contract without negotiations with the offeror. However, the Government reserves the right to conduct negotiations if later determined by the Contracting Officer to be necessary.

NOTE: Funds are NOT presently available for a contract. The Government’s obligation for any resultant contract is contingent upon the availability of appropriated funds.

5. PROPOSAL SUBMISSION REQUIREMENTS

a. Each volume shall be submitted via Electronic Submission as set forth below.

The RFP shall provide the Government Email addresses and receipt date for proposal submittal.

Any portion of the proposal that is changed (as a result of negotiations or proposal revisions) should be annotated and dated. Each volume shall be clearly labeled with its Title.

b. Each paragraph should be single spaced, and shall be separated by at least one blank line. A standard, 12-point minimum font size applies. Arial or New Times Roman fonts are required. Tables and illustrations may use a reduced font size no less than 8-point and may be produced in landscape mode.

c. The following volumes of material shall be submitted:

Volume Title Electronic Copies via Email only

Digital Copies

Maximum Pages

I Technical Original - No page limit

II Past Performance Original - 25

III Price Original - No page limit

IV Solicitation, Offer and Award Documents, and Certifications / Representations

Original - No page limit

NOTE: Pages that exceed the required page limitations will not be evaluated. Additional pages over the maximum allowed will be removed or not read and will not be evaluated by the Government.

6. PROPOSAL FILES

a. Format. The submission shall be clearly indexed and logically assembled. Each volume shall be clearly identified and shall begin at the top of a page. All pages of each volume shall be appropriately numbered and identified by the complete company name, date and Request for Proposal (RFP) number in the header and/or footer. A Table of Contents should be created using the Table of Content feature in MS Word. MS Word (doc) files shall use the following page setup parameters:

Margins – Top, Bottom, Left, Right – 1” Gutter – 0” From Edge – Header, Footer 0.5” Page Size, Width – 8.5” Page Size, Height – 11”

The following additional restrictions apply:

b. File Packaging. All of the proposal files shall be compressed (zipped) into one file entitled proposal zip using WinZip version 6.2 or later, or as separate uploads in their native format, i.e. doc, xls, ppt, etc., and provided electronically. Files shall be in read-only format, using PDF files. All price breakdown information to aide in the cost/price evaluation shall be submitted in Microsoft Office Excel Read/Write format and viewable in Microsoft Excel 2007.

Each Volume shall be labeled with the volume number, date, and the offeror’s name. **Please note – Self extracting exe files are not acceptable.

c. Content Requirement. All information shall be confined to the appropriate file. The offeror shall confine submissions to essential matters, sufficient to define the proposal in a concise manner, to permit a complete and accurate evaluation of each proposal. Each file of the proposal shall consist of a Table of Contents, Summary Section, and the Narrative discussion.

The Summary Section shall contain a brief abstract of the file. Proprietary information shall be clearly marked.

Proposal Content

Volume I – Technical TAB A – Key Personnel Qualifications and Experience TAB B – Management and Staffing Plan

Volume II – Past Performance TAB A – Past Performance Information TAB B – Past Performance Questionnaire

Volume III – Price TAB A – Detailed Price Proposal TAB B – Completed Solicitation Pricing Schedule CLIN Items (0001 to 4003)

Volume IV – Administrative TAB A – Standard Form 1449 – signed and dated TAB B - Amendments or Acknowledgements – signed and dated TAB C – Completed Section K Representations, Certifications, and Other Statements of Offerors

(i) VOLUME I: Factor 1 – Technical The volume shall be organized into the following sections:

(1) Subfactor 1 Key Personnel. This subfactor evaluates the offeror’s specialized experience and technical competence of the offeror’s key personnel which are important in evaluating the potential success of this contract.

(a) The offeror will provide evidence of certifications and submit copies of qualifications and certifications as described in the table listed under the Performance Work Statement (PWS) 1.4.13. Propose only actual key personnel identified in the PWS who will work on this requirement, NOT a sample person or potential personnel, and include a statement that the proposed key personnel are available on the effective date of contract award. The offeror shall submit resumes for these individuals authenticating the required experience, qualification, training, and certification(s) required of positions designated as “Key Personnel” in accordance with the table at PWS 1.4.13:

Project Manager/Site Lead (Ft Shafter Flats) *Key Personnel* shall have 6+ years of experience as a Project Manager and lead IT Enterprise Management experience for a Network Operations and Security Center, extensive working knowledge of RMF/eMASS certification and accreditation requirements (DoD 8510.1 and 8500.2), C4IM deliverables, enterprise infrastructure (MPLS, DISA/Commercial circuits) and hardware/software solutions, 6+ years of experience in DoD IT purchasing procedures (CHESS, Goal 1 Waivers, etc.), completed various project management courses (PMI, Six Sigma, etc.).

Systems Engineer (Ft Shafter Flats) *Key Personnel* shall have 6+ years of experience in engineering, installing, configuring, managing enterprise level servers (VMWare, Domain Controllers, Print/File servers, Proxy, etc.), Image deployment (Altiris, SCCM, etc.), Security Technical Implementation Guide (STIG) implementation, Help desk Technologies (Altiris, Remedy, etc.), patch management (WSUS, Altiris, SCCM, etc.), and Antivirus (Symantec, McAfee HBSS, etc.), extensive working knowledge of storage solutions (NAS, iSCSI, DAS, etc.), scripting (vbscript, powershell, etc.), DHCP solution (Lucent, MS DHCP, etc.), and Database administration (MS SQL, Oracle, etc.), MCITP certified, IAT Level II (per DoD 8570.1).

Systems Administrator and VMWare Professional (Ft Shafter Flats) *Key Personnel* shall have 6+ years of experience in server installation configuration and management of enterprise servers (Windows, Unix, SQL, etc.), storage solutions (SAN, iSCSI, etc.), networking, and disaster recovery solutions, 5+ years of experience in server virtualization technologies (ESX, ESXi, VSphere, etc.), extensive working knowledge Security Technical Implementation Guide (STIG) implementation, Linux, fiber channel (Brocade, Cisco, etc.), and Database administration (SQL), VCP & MCSE Certified, IAT Level II (per DoD 8570.1), CCNA certified.

Telecommunications Engineer (Ft Shafter Flats) *Key Personnel* shall have 8+ years of experience installing, configuring, and managing medium to large scale PBX solutions, voicemail systems (Meridian Mail, Call Pilot), Signaling Servers, dialing plans, VOIP solutions, T-1s, PRIs, BRIs and analog trunk lines, telephony rectifiers and battery backup systems and daily MACs, and all inside plant services including new lines, NCSS (Nortel Certified Support Specialist) in Communications Server 1000 Rls 4.0 Database Administrator, NCSS (Nortel Certified Support Specialist) in Communications Server 1000 Rls

4.0 Installation/Maintenance, IAT Level II (per DoD 8570.1).

VTC Engineer (Ft Shafter Flats) *Key Personnel* shall have 6+ years of experience in designing, engineering, implementing and managing Enterprise VTC solutions supporting both secured and unsecured services in a DISN environment. Extensive working knowledge in Codian MSE 8000 Multipoint Control Unit, Cisco Video Communications Server, Cisco Softclient, Cisco Communications Manager, Cisco Codecs, Cisco Telepresence Management Suite Server, Firewall Traversal, Extron Room Interface, IPVTC/VOIP (H.323/SIP), ISDN (H.320), KIV 7M/HSB, and STIG implementation, IAT Level II (per DoD 8570.1).

Network Engineer (Ft Shafter Flats) *Key Personnel* shall have 8+ years of experience in designing, installing, configuring, and maintaining core network infrastructure solutions. Extensive working knowledge of routing protocols (EIGRP, OSPF, BGP, multicast), VoIP solutions and cabling services, CCNP certified preferred, CCNA certified, IAT Level II (per DoD 8570.1).

Help Desk Manager (Ft Shafter Flats) *Key Personnel* shall have 8+ years of experience providing IT support services, troubleshooting both hardware and software, utilizing tiered Help Desk approach, work ticket tracking solutions (Altiris Help Desk, Remedy), extensive help desk personnel management experience ensuring high service level agreement (SLA). Experience in troubleshooting in mixed environments (SIPR, NIPR, CENTRIX, STAMIS, etc.), servers, mobile devices, A/V equipment, Active Directory. Extensive working knowledge of OS delivery methods (Altiris DS, SCCM, etc.), USARC specific applications servers (RCAS, RLAS, DMO), and troubleshooting command specific applications (ITRS, iPerms, DTS), IAT Level II (per DoD 8570.1).

Help Desk Technician (Alaska – FT Richardson/FT Wainwright) *Key Personnel* shall have 5-7 years of experience providing IT support services troubleshooting both hardware and software issues in mixed environments that include workstations & laptops (SIPR, NIPR, CENTRIX, STAMIS, etc.), servers, mobile devices and A/V equipment. Extensive working knowledge of Active Directory, OS delivery methods (Altiris Deployment Solution, SCCM, etc.), tiered Help Desk approach, work ticket tracking solutions (Altiris Help Desk, Remedy), and networking support, IAT Level II (per DoD 8570.1).

Help Desk Technician (AM Samoa) *Key Personnel* shall have 5-7 years of experience providing IT support services troubleshooting both hardware and software issues in mixed environments that include workstations & laptops (SIPR, NIPR, CENTRIX, STAMIS, etc.), servers, mobile devices and A/V equipment, extensive working knowledge of Active Directory, OS delivery methods (Altiris Deployment Solution, SCCM, etc.), tiered Help Desk approach, work ticket tracking solutions (Altiris Help Desk, Remedy), networking support, and VTC support, IAT Level II (per DoD 8570.1).

Help Desk Technician (Guam/Saipan) *Key Personnel* shall have 5-7 years of experience providing IT support services troubleshooting both hardware and software issues in mixed environments that include workstations & laptops (SIPR, NIPR, CENTRIX, STAMIS, etc.), servers, mobile devices and A/V equipment.

Extensive working knowledge of Active Directory, OS delivery methods (Altiris Deployment Solution, SCCM, etc.), tiered Help Desk approach, work ticket tracking solutions Altiris Help Desk, Remedy), networking support, and VTC support, IAT Level II (per DoD 8570.1).

Help Desk Technical Support Specialist (Korea) *Key Personnel* shall have 2-4 years of experience providing IT support service troubleshooting both hardware and software issues in mixed environments that include workstations & laptop (SIPR, NIPR, CENTRIX, STAMIS, etc.), services mobile devices and A/V equipment, extensive working knowledge of Active Directory, OS delivery methods (Altiris Deployment Solution, SCCM, etc.) tiered Help Desk approach, work ticket tracking solutions (Altiris Help Desk, Remedy), networking support, and VTC support, IAT Level II (per DoD 8570.1).

(2) Subfactor 2 Management and Staffing Plan. This subfactor evaluates the offeror’s ability to assemble and manage personnel. The offeror will provide a staffing plan explaining how personnel will be staffed to handle the requirements stated in the PWS.

(a) Include the number of personnel with the associated labor category to ensure all locations in the PWS are covered. The plan shall also include an explanation of how subcontractors (if any), will be integrated to form an effective team and meet the requirements of the PWS. Describe the extent which uncertainties are identified and resolutions proposed.

(b) Narrative should also describe processes used to identify and retain key personnel with the appropriate experience, technical skill, certifications, qualifications, clearance level, and competency to perform the work.

(c) Offerors shall provide an outline of how the effort required by the RFP will be assigned for performance within the offeror’s corporate entity and among the proposed subcontractors (if any). The information provided for the prime offeror and each proposed major subcontractor must include the entire company name, company address, CAGE Code, DUNS Number and type of work to be performed by citing the applicable Government PWS subparagraph number. This includes all subcontractors who will be providing critical hardware/services and insert in the percentage which will be performed by subcontractors of the total proposed price. This section will further include written consent of major subcontractors to allow the disclosure of their subcontractor’s past performance information to the Offeror. In addition, letters of commitment shall be included for all major subcontractors.

(d) Offerors shall provide a phase-in transition plan that shall be included in the proposal submittal as stated in the PWS requirement, see PWS Paragraph 1.4.16.

**NOTE: A Quality Control Plan will be required if you are awarded a contract and is NOT required with the proposal. Refer to PWS 1.2.19.

(ii) VOLUME II Factor 2 – Past Performance. This volume shall contain past performance information regarding similar contracts. This volume shall not exceed 25 pages plus five pages for each major subcontractor, excluding Past Performance Questionnaire Forms. Offerors shall submit all Government and/or commercial contracts for the prime offeror and each major subcontractor in performance or awarded during the past three years, from the issue date of this RFP, which are relevant to the efforts required by this solicitation. Relevant efforts are defined as services/efforts that are the same as or similar to the effort (as compared to North American Industry Classification System (NAICS) code 541519) required by the RFP.

Past performance will describe the recency, relevancy and quality of past work efforts as it pertains to current and completed contracts which offerors consider relevant to demonstrate their ability to perform the proposed contract effort. Quality of past work efforts will be demonstrated by assessing quality of services, customer satisfaction, timeliness of performance and business relations.

Offeror is advised that in conducting this assessment the Government reserves the right to use both data provided by the Offeror and data obtained from other sources.

Data concerning the offeror shall be provided first, followed by each proposed major subcontractor, in alphabetical order. The Offeror shall also submit the written consent of its major subcontractors to allow the disclosure of its subcontractor’s past performance information to the Offeror. In addition, letters of commitment shall be included for all major subcontractors for their past performance to be considered.

A subcontractor’s past performance and experience will not be given the same level of consideration as either the prime contractor or the joint venture partner because there is no direct legal relationship between the Government and the subcontractor. The Government will consider the past performance and experience of a subcontractor where the prime contractor provides, in its proposal, evidence of a binding teaming agreement or other contractual agreement which creates legal responsibility on the part of the prime contractor and the subcontractor to enter in to a subcontract. However the level of consideration will depend on the extent to which the proposal demonstrates the prime contractor’s commitment to award a subcontract to the subcontractor and the subcontractor’s commitment to enter in to a subcontract with the prime contractor, including legal accountability for both parties.

Past performance information shall be presented in the following format. The Offeror is encouraged to ensure the information provided is current. Data that is not current will be discarded and not considered. This volume shall be organized into the following sections:

(1) Section 1 – Contract Descriptions. This section shall include the following information in the following format.

(a) Contractor/Subcontractor place of performance, CAGE Code and DUNS Number. If the work was performed as a subcontractor, also provide the name of the prime contractor and Point of Contact (POC) within the prime contractor organization (name, and current address, e-mail address, and telephone and fax numbers).

(b) Government contracting activity, and current address, Procuring Contracting Officer’s name, e-mail address, telephone number

(c) Government’s technical representative/Contracting Officer’s Representative and current email address, telephone number

(d) Government contract administration activity and the Administrative Contracting Officer’s name, and current e-mail address, telephone and fax number.

(e) Government contract administration activity’s Pre-Award Monitor’s name, and current e-mail address, telephone number

(f) Contract number and, in the case of Indefinite Delivery type contracts, GSA contracts, and Blanket Purchase Agreements, include Delivery Order Numbers

(g) Contract Type (specific type such as Fixed-Price (FP), Cost Reimbursement (CR), Time & Material (T&M), etc.). In the case of Indefinite Delivery contracts, indicate specific type (Requirements, Definite Quantity, and Indefinite Quantity) and secondary contract type (FP, CR, T&M, etc)

(h) Awarded price/cost

(i) Final or projected final price/cost

(j) Original delivery schedule, including dates of start and completion or work

(k) Final or projected final, delivery schedule, including dates of start and completion of work

(l) Name/organization/position and phone number of knowledgeable individual who can be contacted by Government evaluators

(2) Section 2 – Performance. Offerors shall provide a specific narrative explanation of each contract listed in Section 1, Contract Description, describing the objectives achieved and detailing how the effort is relevant to the requirement of this RFP. The offeror shall submit sufficient past performance information to demonstrate the depth and breadth to successfully satisfy all requirements of the PWS. Include a brief history of the work performed on each reference given. Discuss how offeror determined that referenced experience is relevant to the performance under this PWS. It is incumbent upon the offeror to present the past performance information in such a manner and in sufficient detail to ensure the Government clearly understands the information provided.

(a) For any contracts that did not/do not meet technical performance requirements, provide a brief explanation of the reason(s) for the shortcomings and any corrective action(s) taken to avoid recurrence. The offerors shall list each time the delivery schedule was revised and provide an explanation of why the revision was necessary. All Requests for Deviation and Requests for Waiver shall be addressed with respect to causes and corrective actions. The offerors shall also provide copy of any Cure Notices or Show Cause Letters received on each contract listed and a description of any corrective action implemented by the offeror or proposed subcontractor. The offerors shall indicate if any of the contracts listed were terminated and the type and reasons for the termination.

(3) Past Performance Questionnaire. For all contracts identified in Section 1, Contract Descriptions, a Past Performance Questionnaire (Attachment A) must be completed and submitted.

(a) The offeror shall complete Part 1 of the Past Performance Questionnaire and shall forward to each reference for completion of Part 2. Offerors shall provide instructions to the reference, to e-mail the completed questionnaire directly to the Contract Specialist, Edwina Katsube at edwina.t.katsube.civ@mail.mil and Contracting Officer, Lisa Nakamoto at lisa.k.nakamoto.civ@mail.mil. Questionnaires are due no later than the date/time listed in Block 8 of the SF 1449. It is the responsibility of the offeror to ensure questionnaires are received in sufficient time to meet the proposal submission date.

(b) Additionally, the offeror shall e-mail to the Contract Specialist a list of all the

POCs who were sent a questionnaire. The Government must receive this list no later than the proposal due date. The POC List shall be submitted in Word for Windows Table Format to include the following fields: Solicitation Number; Company Name; Contract Number;

Government Agency; POC Last Name, First Name; POC Title; POC Telephone Number; POC E-mail Address; and Date E-Mail to POC (month/day).

The Government may contact references to determine or substantiate customer satisfaction with an offeror’s performance. Sources other than those identified by the offeror may be contacted by the Government in the evaluation of an offeror’s past performance experience. The Government may use any source to obtain data and information concerning an offeror’s past performance and experience and consider all information obtained for evaluation purposes.

(iii) VOLUME III Factor 3 - Price. This volume shall consist of all information, required to support offered prices. The offeror shall submit their price proposal in Excel Format. Files contained on the Volume III Price may not be password protected. Electronic links are only permissible within the Price Volume. If files contain links, the links must be intact and maintained through all revisions. The Offeror shall not include pivot tables in Excel spreadsheets. The Offeror shall provide a completed Pricing Schedule--Supplies or Services and Prices/Costs and include a cost narrative in Volume III. A cost narrative is a written explanation about the price proposal calculations, basis of estimate data sources, etc. In addition, for each of the line items in the pricing schedule, provide a breakdown of costs as follows:

CLIN X001: Offeror shall include labor categories, labor hours, and breakdown of labor hours to include base hourly rate, fringe benefits, taxes, direct, and indirect labor hour costs. Identify and explain the basis for any escalation used to calculate options.

CLIN X002: This is a Firm Fixed Price CLIN as stated in the Solicitation Pricing Schedule. Although no price is required to be provided, the estimated travel, per diem and special mission support for this requirement is listed in PWS Section 1.3.2 for information purposes only and does NOT obligate the Government to perform to the travel indicated.

CLIN X003: Contractor Manpower Reporting (CMR) in accordance with Performance Work Statement (PWS), Paragraph 5.1. No price is required to be provided.

(1) Electronic Copy. Cost/Price requirements: Files contained on the Volume III Cost /Price Volume may not be password protected. Electronic links are only permissible within the Cost/Price Volume. If files contain links, the links must be intact and maintained through all revisions. The Offeror shall not include pivot tables in Excel spreadsheets.

(2) Compliance. Failure to comply with the RFP requirements for Cost/Price information may result in an adverse assessment of an offeror’s proposal and reduce or eliminate its chance of being selected for award. Offerors shall ensure that the information presented in this volume is consistent and correlates with the information contained in the other proposal volumes.

Also, the Offeror shall ensure that the information submitted in this volume is consistent with and fully supports the amounts set forth in the SF1449 and continuation sheets.

(3) General Instructions. In accordance with Federal Acquisition Regulation (FAR)

15.402 and 15.403-1, certified cost or pricing data are not required based on the fact that adequate competition is expected for this procurement. Information other than certified cost or pricing data may be provided in contractor format providing that sufficient information is made available.

Information submitted shall be prepared following the instruction in FAR 15.403-5. If after receipt of proposals the Contracting Officer determines that there is insufficient information available to determine price reasonableness and none of the exceptions at FAR 15.403-1 apply, the Offeror may be required to submit cost or pricing data. Additionally, in the event that adequate competition is not obtained, the Contracting Officer may incorporate FAR 52.215-20 entitled, “Requirements for Cost or Pricing Data or Information Other Than Cost or Pricing Data,” into the solicitation and request a Certificate of Current Cost or Pricing Data. There are no page limitations for this volume. Proposal information included in this volume which is not directly related to Cost will be disregarded.

(iv) VOLUME IV – Solicitations, Offer and Award Documents and Certifications/Representations

Certifications and Representations – Each offeror shall complete (fill-in and signatures) the solicitation sections indicated below using the file (without modification to the file) provided with the RFP. An authorized official of the firm shall sign the SF 1449 and all certifications requiring original signature. An Acrobat PDF file shall be created to capture the signatures for submission.

Tab A – Standard Form 1449 (SF 1449) – signed and dated Tab B – Amendments or Acknowledgments – signed and dated Tab C– Completed Representations, Certification and Other Statements of Offerors

Solicitations, Offer and Award Documents and Certifications/Representations shall not be addressed separately from that submitted in VOLUME IV – Solicitations, Offer and Award Documents and Certifications/Representations.

ATTACHMENT A

Performance Assessment

Performance Assessment Questionnaire – Cover Letter

DEPARTMENT OF THE ARMY

413TH CONTRACTING SUPPORT BRIGADE

REGIONAL CONTRACTING OFFICE HAWAII

742 SANTOS DUMONT AVENUE, BUILDING 108

SCHOFIELD BARRACKS, HI 96857

REPLY TO

ATTENTION OF

October 06, 2020 Holomua Division

SUBJECT: Offeror Past Performance Assessment in Support of Request for Proposal (RFP) Number W912CN-20-R-0003

Dear Sir/Ma’am, The US Army 9th Mission Support Command (MSC) is currently conducting a competitive source selection to evaluate offerors on the subject RFP. As part of this evaluation, we have requested that the offerors provide information about their past performance on recent and relevant federal, state, or local government or commercial contracts as compared to the North American Industry Classification System [NAICS] 541519. You have been identified as the point of contact cited on the enclosure.

Your assessment of their performance is extremely valuable to our evaluation. Please complete the enclosure and return electronically no later than 15 days after receipt of request or November 06, 2020 , whichever occurs first. Your questionnaire is requested via email to the contract specialist, Edwina Katsube at edwina.t.katsube.civ@mail.mil and to Lisa Nakamoto at lisa.k.nakamoto.civ@mail.mil.

Your cooperation is greatly appreciated. Questions may be directed to the undersigned at 808-656-0997.

Sincerely, Lisa Nakamoto Contracting Officer

Performance Assessment Questionnaire

PAST PERFORMANCE EVALUATION QUESTIONNAIRE FORM

Contractor: ____________________ Contract No.:____________________________ Subcontract No. (if applicable):_________________________________ POC:________________________ Title: ________________________ (Name) (E.G. PCO/ACO/TM)

(Agency, Telephone No., E-mail & Facsimile No.)

Please provide your candid responses. The information that you provide will be used in the awarding of federal contracts. Therefore, it is important that your information be as factual, accurate and complete as possible to preclude the need for follow-up by the evaluators. If you do not have knowledge of or experience with the company in question, please forward this Questionnaire to the person who does and notify the Contracting Officer. Please return the completed Questionnaire to the Contracting Officer identified in the cover letter within the stated timeframe.

Rating Definitions:

Substantial Confidence: Performance meets contractual requirements and exceeds many requirements that benefit the end user. Work was accomplished with few, if any, minor problems for which corrective actions taken by the contractor were highly effective. The offeror has been highly successfully in performing the required effort.

Satisfactory Confidence: Performance meets contractual requirements and exceeds some requirements that benefit the end user. Work was accomplished with some minor problems for which corrective actions taken by the contractor were effective. The offeror has successfully performed the required effort.

Limited Confidence: Performance does not meet some contractual requirements.

Serious problems with contractor performance were experienced for which the contractor has either not yet identified corrective actions or the corrective actions taken appear only marginally effective. The offeror has had little success performing the required effort.

No Confidence: Performance does not meet most contractual requirements. Serious problems with contractor performance were experienced for which the corrective actions were ineffective. The offeror has not successfully performed the required effort.

PART I. (To be completed by the Offeror)

A. CONTRACT IDENTIFICATION

Contractor/Company Name/Division:

Address:

Program Identification/Title:

Contract Number:

Contract Type:

Prime Contractor Name (if different from the contractor name cited above):

Contract Award Date:

Forecasted or Actual Contract Completion Date:

Nature of the Contractual Effort or Items Purchased:

Total Contract Value:

B. IDENTIFICATION OF OFFEROR’S REPRESENTATIVE

Name:

Title:

Date:

Telephone Number:

Address:

E-mail Address:

PART II. EVALUATION (To be completed by Point of Contact – Respondent) *Note: rationale is required for each response.

A. Compliance of Products, Services, Documents, and Related Deliverables to Specification Requirements and Standards of Good Workmanship

Substantial Confidence Satisfactory Confidence Limited Confidence No Confidence

Rationale: __________________________________________________________

B. Effectiveness of Project Management (to include use and control of subcontractors).

Substantial Confidence Satisfactory Confidence Limited Confidence No Confidence

Rationale: __________________________________________________________

C. Timeliness of Performance for Services and Product Deliverables.

D. Effectiveness in Forecasting and Controlling Estimated Costs (Use this Question on Cost Reimbursement Type Contracts Only).

E. Commitment to Customer Satisfaction and Business-like Concern for its Customers’ Interest

F. General Comments. Provide any other relevant performance information.

Comments: _________________________________________________________ G. Other Information Sources. Please provide the following information:

Are you aware of other relevant past efforts by this company?

If yes, please provide the name and telephone number of a point of contact:

Point of Contact (Name): __________________________________________ Telephone Number: ______________________________________________

H. Respondent Identification. Please provide the following information:

Organization:

Name:

Title:

Date:

Telephone Number Address:

E-mail Address:

PART III. RETURN INFORMATION

Please return this completed Questionnaire via email to the Contracting Officer identified in the cover letter.

Thank you for your assistance.

Signature Date

Typed or Printed Name

ADDENDUM TO 52.212-2 Evaluation – Commercial Items

A. EVALUATION FACTORS FOR AWARD (Addendum to 52.212-2 Evaluation) as set forth below.

B. BASIS OF AWARD

The Follow-on C4IM requirement in support of the 9th MSC, U.S. Army Reserve, Hawaii, will be solicited as a competitive small business set aside. The Government intends to award a single firm fixed price contract to one small business firm.

The award will be made based on the best overall, best value proposal that is determined to be the most beneficial to the Government, with appropriate consideration given to the three (3) evaluation factors: Technical, Past Performance, and Price. The trade-off process will be used in this procurement to consider award to other than the lowest priced offer. All evaluation factors and sub factors and their relative importance are stated in the solicitation and this source selection plan. The Technical factor is significantly more important than the Past Performance factor, which when combined are approximately equal to the Price factor. To receive consideration for award, a rating of no less than “Acceptable” must be achieved for the Technical factor (to include all subfactors). Offerors will be cautioned that the award may not necessarily be made to the lowest price offered. NOTE: ALL NON-PRICED FACTORS

COMBINED ARE APPROXIMATELY EQUAL TO PRICE.

C. FACTORS AND SUBFACTORS TO BE EVALUATED

The following evaluation factors and subfactors will be used to evaluate each proposal: Award will be made to the offeror whose proposal is most advantageous to the Government based upon an integrated assessment of the evaluation factors and subfactors described below. The Government reserves the right to make award based upon the Price factor in the event that the Technical and Past Performance evaluation results of all the offerors’ proposals are substantially the same.

Factor 1: Technical: The Technical factor is further divided into the following subfactors:

a. Subfactor 1: Key Personnel Qualifications and Experience

b. Subfactor 2: Management and Staffing Plan

These two subfactors are approximately equal in importance.

Evaluation of the offeror’s proposal shall address each Technical subfactor as it applies to the Performance Work Statement (PWS). A detailed explanation of the criteria for the evaluation is set forth in the “Evaluation Approach”, Paragraph D of this section. During evaluation of each proposal, the Government will assign each Technical subfactor an adjectival rating and write a narrative evaluation reflecting the identified findings.

Factor 2: Past Performance: Past Performance Information and Past Performance Evaluation Questionnaire. Each offeror’s past performance will be reviewed as indicated in section D.3, Evaluation Approach, Past Performance Factor, to determine relevancy and confidence assessment.

Factor 3: Price: (NOTE: Price is not scored. Adjectival ratings shall not be used for offerors’ Cost/Price proposals.)

Although not scored or rated, Contract Line Item (CLINs) X001 will require a priced proposal.

Contract Line Item (CLINs) X002 is a FFP estimated amount and no price is required to be provided by the offeror. The FFP amount does not obligate the Government to perform the travel indicated. The Government reserves the right to add travel if necessary.

Factor 1 (Technical) is significantly more important than Factor 2 (Past Performance). When combined, Factors 1 and 2 (Technical and Past Performance combined) are approximately equal to Factor 3 (Price).

The resulting award will be a firm-fixed price contract. Price reasonableness will be utilized in the evaluation of the Firm-Fixed Price effort.

As set forth in FAR 52.215-1 (f)(4), the Government intends to evaluate proposals and award a contract without discussions with offerors (except clarifications as described in FAR 15.306(a), Clarifications and award without discussions). It is the Government’s intent to award a contract based on initial offers received, without discussions or negotiations and is, therefore, seeking initial proposals that contain the offeror’s best terms and pricing. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The offeror’s proposal shall contain sufficient information to enable the Government to evaluate all factors and subfactors. The offeror shall not assume that discussions will be conducted.

To be considered for award, the proposal shall conform to all terms and conditions contained in the solicitation and the prospective contractor determined responsible in accordance with FAR Part 9.1. Non-priced factors and sub-factors are evaluated and scored.

A competitive range will be determined. A competitive range may be established if there will be discussions. Any proposal receiving a rating of “Unacceptable” in any non-priced factor or sub-factor may be ineligible for award consideration and if necessary, will be referred to the Small Business Administration for Certificate of Competency.

At any time prior to selection, including upon receipt of proposals, the Government may exclude a proposal from further consideration for reasons such as (but not limited to): Non-compliance with instructions related to the solicitation is considered non-responsive; the proposal is not technically acceptable (not withstanding determination of competency by the Small Business Administration); or the proposal is not likely to be selected for award.

D. EVALUATION APPROACH

All proposals shall be evaluated by the Source Selection Team (SST).

1. The overarching evaluation approach for all factors and subfactors is as follows:

a. Adequacy of Response. The proposal will be evaluated to determine whether the offeror’s methods and approach have adequately and completely considered, defined, and satisfied the requirements specified in the RFP. The proposal will be evaluated to determine the extent to which each requirement has been addressed in the proposal in accordance with the proposal submission section of the RFP.

b. Feasibility of Approach. The proposal will be evaluated to determine the extent to which the proposed approach is workable and the end results achievable. The proposal will be evaluated to determine the extent to which successful performance is contingent upon proven devices and techniques. The proposal will be evaluated to determine the extent to which the offeror is expected to be able to successfully complete the proposed tasks and technical requirements within the required schedule.

2. The Technical factor is divided into the following subfactors:

Subfactor 1: This subfactor evaluates the offeror’s proposed Key Personnel Qualifications and Experience for the basic contract period and all option years. The Government will evaluate the biographical summaries/resumes submitted to determine the extent to which personnel meet the qualification requirements as identified in the requirements in the table listed under PWS 1.4.13.

“Key Personnel” in accordance with the table at PWS 1.4.13 are those who will work on this requirement and are available on the effective date of the contract, therefore offerors shall NOT include a sample person or potential personnel in their proposal for evaluation. Marginal levels of overall Unacceptable could indicate a lack of understanding concerning mission requirements and may result in the entire proposal receiving an unfavorable rating and/or being eliminated from the competitive range. The evaluation will focus on the offerors’ experience, certifications and resumes provided to determine the ability to have qualified individuals that meet the minimum requirements. The evaluation will use the overarching evaluation approach as mentioned in paragraph D, Evaluation Approach, paragraph 1.

Subfactor 2: This subfactor evaluates the offeror’s proposed Management and Staffing Plan and will be evaluated with major emphasis placed on the overarching evaluation approach identified in paragraph D, Evaluation Approach paragraph 1.

As stated in PWS Paragraph 1.14.6 a phase-in plan shall be included in the proposal submittal.

NOTE: Full Quality Control Plans WILL NOT be evaluated. A full Quality Control Plan will be required if you are awarded a contract and is NOT required with the proposal. If you do provide a plan, indicate it is a draft or a sample from another project. Also, provide the page numbers where the required information/answers to the requirements can be found. If you fail to follow these instructions, your proposal may not be adequately evaluated.

The Technical Factor Ratings, excerpted below in accordance with the Army Source Selection Supplement (AS3), Section 3.1, the Army methodology for evaluating Technical Approach and Related Risk is the Combined Technical/Risk Rating, (see Table 1 below). This methodology considers risk, in conjunction with the strengths, weaknesses, significant weaknesses, uncertainties, and deficiencies in determining technical ratings.

TABLE 1 – COMBINED TECHNICAL/RISK RATINGS

Color Rating Description

Blue Outstanding Proposal indicates an exceptional approach and understanding of the requirements and contains multiple strengths, and risk of unsuccessful performance is low.

Purple Good Proposal indicates a thorough approach and understanding of the requirements and contains at least one strength, and risk of unsuccessful performance is low to moderate.

Green Acceptable Proposal meets requirements and indicates an adequate approach and understanding of the requirements, and risk of unsuccessful performance is no worse than moderate.

Yellow Marginal Proposal has not demonstrated an adequate approach and understanding of the requirements, and/or risk of unsuccessful performance is high.

Red Unacceptable Proposal does not meet requirements of the solicitation, and thus, contains one or more deficiencies, and/or risk of unsuccessful performance is unacceptable.

Proposal is unawardable.

TABLE 6 - Technical Risk Ratings Adjectival Rating Description

Low Proposal may contain weakness(es) which have little potential to cause disruption of schedule, increased cost or degradation of performance.

Normal contractor efforts and normal Government monitoring will likely be able to overcome any difficulties.

Moderate Proposal contains a significant weakness or combination of weaknesses which may potentially cause disruption of schedule, increased cost or degradation of performance. Special contractor emphasis and close Government monitoring will likely be able to overcome difficulties.

High Proposal contains a significant weakness or combination of weaknesses which Is likely to cause significant disruption of schedule, increased cost

3. Past Performance Factor. The Government will evaluate the offeror’s record of past and current performance to ascertain the probability of successfully performing the required efforts of the PWS.

Submission 1: Past Performance Information. Evaluation on the offeror submitted Past Performance Information will be based on the offeror’s ability to demonstrate the depth and breadth to successfully satisfy all task component areas as listed in the PWS.

Offeror to submit Past Performance Information in accordance with instructions in ADDENDUM to 52.212-1 – Instructions to Offerors, PROPOSAL SUBMISSION.

Submission 2: Past Performance Evaluation Questionnaire.

a. Evaluation of past performance shall be in accordance with this plan utilizing the forms and questionnaires set forth in Attachment A.

b. The Government will focus its inquiries on the offeror’s record of performance as it relates to all solicitation requirements, including cost, schedule, performance and management of subcontractors. A significant achievement, problem, or lack of relevant data in any element of the work can become an important consideration in the evaluation process. Therefore, offerors will be reminded to include the most recent and relevant efforts (within the past three years) in their proposal.