Combined Video Access Control~1.docx

This is a combined IT security and server support services specification for Alton Mental Health Center, a facility operated by the Illinois Department of Behavioral Health and Developmental Services. The procurement (Bid #27-444DHS-MENTH-B-52208) seeks a qualified vendor to provide IT security, server, and platform support for both the Video Surveillance System (VSS) and the Electronic Access Control System (ACS). The scope is strictly limited to IT-side support services, including operating system and security patching, cybersecurity hardening per Illinois DoIT standards, endpoint protection, backup and disaster recovery testing, user account management, and monitoring and incident response. The contract covers support for video surveillance management software, video recording servers and storage, security operator workstations, access control system servers and databases, credential and access management platforms, and supporting operating systems and virtual environments. The contract term is one year, running from July 1, 2026 through June 30, 2027 for fiscal year 2027.

The vendor shall not be responsible for physical security device maintenance, installation, field programming, or construction work. Specifically excluded from the contract are cameras, readers, door hardware, locks, cabling, physical device installation or repair, field programming or configuration, and system expansion work. The procurement structure and exclusions mirror the existing Building Automation System (BAS) IT Security Service contract to ensure consistency across critical facility systems. No pricing terms, set-asides, incumbent information, site visit requirements, bidder conferences, or award dates are specified in this document.