Combined Synopsis Solicitation-W912P923R0067.pdf

US Army Corps of Engineers St. Louis District

Rivers Project Office Janitorial Services

USARMY ENGR DIST ST LOUIS

301 Riverlands Way West Alton MO 63386

COMBINED SYNOPSIS &

SOLICITATION W912P923R0067

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.6, "Streamlined Procedures for Evaluation and Solicitation for Commercial Items," as supplemented with additional information included in this notice.

This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued.

Solicitation Number: W912P923R0067

This solicitation is issued as a Request for Quotation.

The solicitation document and incorporated provisions and clauses are those in effect through the date of posting.

This solicitation is set-aside for total small businesses associated with North American Industrial Classifications System (NAICS) code 561720 size standard $22,000,000.

Please provide a completed copy of the provision at 52.212-3, Offeror Representations and Certifications

– Commercial Items with your offer.

CAGE Code: ______________________

UEI Code: ______________________

Offeror Name: ___________________________________________________________

Offeror Signature: ________________________________________________________

Date of Offer: ______________________

Site Visit:

22 August 2023 at 10:00am CST Rivers Project Office 301 Riverlands Way West Alton, MO 63385 POC: Jordan Hagerty 618-335-8491

Questions are due to Michelle Person, Contract Specialist, via email at michelle.r.person@usace.army.mil by 10:00am CST, 23 August 2023

Submit offer to Michelle Person, Contract Specialist, via email at michelle.r.person@usace.army.mil by 10:00am CST, 07 September 2023.

Contracting Officer Whitney Dee

W912P923R0067

PERFORMANCE WORK STATEMENT

US ARMY CORPS of ENGINEERS ST LOUIS DISTRICT

RIVERS PROJECT OFFICE

JANITORIAL SERVICES

Table of Contents

1. Description of Services

2. Service Delivery Summary

3. Definitions and Acronyms

4. Government-Furnished Equipment, Materials, and Supplies

5. Contractor-Furnished Equipment, Materials, and Supplies

6. General Information

1. Description of Services. The Contractor shall clean, service, and maintain sanitary conditions for the following areas located at US Army Corps of Engineers – St. Louis District Locations:

Rivers Project Office - 301 Riverlands Way, West Alton, MO 63386 Riverlands Sanctuary Orientation Center - 301 Riverlands Way, West Alton, MO 63386 National Great Rivers Museum - #2 Lock and Dam Way, East Alton, IL 62024 Melvin Price Lock and Dam - #1 Lock and Dam Way, East Alton, IL 62024 Piasa Access Area Comfort Station - 900’ South of the intersection of Hazelnut Ln. and Bluffline Rd., Godfrey, IL 62035 Lincoln Shields Comfort Station - 1.6 miles Northwest of the Rivers Project Office Riverlands Way Comfort Station - 1 mile past Rivers Project, 301 Riverlands Way, West Alton, MO 63386 Illinois Esplanade Comfort Station and Pavilion - #2 Lock and Dam Way, East Alton, IL 6202 Winfield Comfort Station - #10 Sandy Slough, Winfield, MO 63389 Clarksville Comfort Station - 350 N. 1st St., Clarksville, MO 63336

** The Government highly encourages the Contractors to attend the site visit and look up locations to have a full understanding of the area of responsibility of this contract. **

The contractor’s performance will be based on the Contracting Officer’s (KO) evaluation, Contracting Officer’s Representative (COR) (Quality Assurance Personnel) and the results required by the Service Delivery Summary (SDS). The evaluation of results will be based on COR performance assessment, tenant satisfaction and customer complaints. Final results of the evaluations will be the determining factor for the success or failure of this contract.

The contractor shall comply with applicable federal, regional, state, and local laws and commercial standards. The Contractor will be provided spaces in buildings to store materials and equipment; these areas will be clean, organized, and not inhibit movement to co-located equipment.

1.1 Location Descriptions

1.1.1. Rivers Project Office (RPO). The Rivers Project Office includes 19 rooms: front reception area, cubicles, five offices, two storage closets, library, conference room, lunchroom, hallway, public women’s restroom (3 stalls), employee women’s restroom (2 stalls), public men’s restroom (2 stalls and 1 urinal), employee men’s restroom (1 stall and 1 urinal), employee shower, and maintenance room. General office space is 6465 square feet.

1.1.2. Rivers Sanctuary Orientation Center. RSOC which includes 6 rooms: foyer, exhibit gallery, 2 offices, 1 classroom, and maintenance room. Additional areas of service are the sidewalks, railings, roof overhang, front entry, and outside visitor overlook is approximately 4000 sf.

1.1.3. National Great Rivers Museum and Lock and Dam Overlook Room. The museum includes 16 rooms:

visitor lock overlook room, pier zero on the dam, front foyer, exhibit gallery (12,200 square feet), theater, classroom, gift shop, 2 offices, lunchroom, hallway, women’s restroom (5 stalls), family restroom (single stall), men’s restroom (4 stalls), maintenance room, and rear foyer with associated overhangs & exterior work area, promenade, associated sidewalks, customer, and employee parking lot. Reference attached drawings and Appendices for more information.

1.1.4. Melvin Price Administration Building. Melvin Price Locks and Dam which includes 2 foyers, hallway, 3 offices, kitchen, conference room, locker room, restroom, and laundry room which is approximately 5,000 sf total.

1.1.5. Piasa Access Area Comfort Station. Piasa Access Area Comfort Station is approximately 100 sf. Areas to be cleaned at the Comfort Station include the restrooms, fire pits/grills, and picnic tables.

1.1.6. Lincoln Shields Comfort Station and Pavilion. Lincoln Shields Comfort Station and Pavilion is approximately 875 sf. Areas to be cleaned include the pavilion, restrooms, picnic tables, grills, and pipe chase.

1.1.7. Illinois Esplanade Comfort Station and Pavilion. Illinois Esplanade Comfort Station and Pavilion is approximately 2250 sf. Areas to be cleaned at the Comfort Station and Pavilion include the restrooms, picnic tables, grills, and pipe chase.

1.1.8. Riverlands Way Comfort Station, Pavilion, and Overlook. Riverlands Way Comfort Station, Pavilion, and Overlook approximately 875 sf. Areas to be cleaned include the pavilion, restrooms, picnic tables, grills, fire pit, pipe chase and overlook structure.

1.1.9. Winfield Comfort Station. Winfield Comfort Station is approximately 500 sf. Areas to be cleaned at the Comfort Station include the restrooms, picnic tables, grills, and pipe chase. (2 times per week, unless otherwise stated)

1.1.10. Clarksville Comfort Station, Overlook, and Gazebo. Clarksville Comfort Station, Overlook, and Gazebo approximately 2250 sf. Areas to be cleaned include the restrooms, overlook (walkway, benches, railings, brochure racks, binoculars, etc.), and Gazebo (interior and exterior).

1.2. Types of Cleaning

All cleaning chemicals/products/solutions shall be in accordance with EPA Designations, see section 6.8.4. of this Performance Work Statement.

1.2.1. Hard Surface Flooring. All hard surface interior floors shall be swept free of all debris. All interior hard surface floors shall be mopped to a uniform clean surface free of soil, gum, stain, water film, or detergent residue.

All scuff marks shall be removed during this process. Chemical solution shall not be harmful to laminate flooring.

All light furniture and other materials including boxes, waste receptacles, floor mats, chairs and supplies shall be picked up and/or moved to permit cleaning underneath and around the item. All items moved for cleaning shall be replaced to their original position. (minimum twice per week)

1.2.2. Dusting/Cleaning. Surfaces to be dusted/cleaned include office furnishings and fixtures, walls, horizontal ledges, ceilings, doors, doorways, outlet covers, speaker covers, windows, blinds, rafters, ventilation ports in ceiling lights, overhangs, water fountains, lights/lamps, ceiling tiles, desks, tables, chairs, sinks, water stations, book cases, file cabinets, storage cabinets, refrigerators, coat racks, heating-cooling enclosures, telephones, picture frames, display cases, exhibit surfaces, microwave ovens (inside and outside), coffee pots, computer equipment, and louvers.

Cobwebs shall be removed from all covered interior spaces and entryways. (minimum twice per week)

1.2.3. Waste Receptacles and Trash Barrels. All waste receptacles shall be emptied of trash, cleaned, and disinfected as necessary to prevent odors, unsanitary conditions, and unclean appearance. Trash receptacles will be provided by the Government and the Contractor shall place the collected refuse in the trash dumpster near the serviced area. (minimum twice per week)

1.2.4. Glass Cleaning Interior. All glass/plexi-glass/mirrors, interior surfaces of doors, interior surfaces of windows and frames shall be cleaned until smudge/streak-free, without causing scratches, to maintain an unsoiled professional appearance. (minimum twice per week)

1.2.5. Glass Cleaning Exterior. Exterior window surfaces and frames shall be cleaned until smudge/streak-free to maintain an unsoiled professional appearance. (monthly)

***Due to height restrictions at the NGRM, eight (8) feet is the acceptable cleaning height to meet the standards of normal cleaning. The use of a personnel lift will only be required when requested by the

COR.***

1.2.6. Carpet Floors.

1.2.6.1. Vacuum Carpet Floors. All carpeted floors shall be cleaned. All light furniture and other materials including boxes, waste receptacles, floor mats, chairs and supplies shall be picked up and/or moved to permit cleaning underneath and around the item. All items moved for cleaning shall be replaced to their original position. (minimum twice per week)

1.2.6.2. Steam Clean Carpet Floors. All spills and stains affecting a carpeted area of less than two (2) square feet shall be steam cleaned as necessary to maintain a clean appearance. (as needed)

1.2.7. Break Area. The refrigerator exterior, lunchroom countertops, sink and microwave exterior shall be cleaned. (minimum twice per week)

1.2.8. Light Fixtures. Light fixtures, ventilation grills, and louvers shall be cleaned. (Monthly)

1.2.9. Hallways and Entryways. All hallways and entryways shall be kept clean. Walls, doors, and door jambs shall be maintained in clean and sanitary condition. Soil, smudges, fingerprints, and other grime shall be removed from walls, doors, and door jambs. Entry mats shall be removed to the exterior and cleaned as necessary to maintain a clean appearance. (minimum twice per week)

1.2.10. Exterior Building Cleaning. The exterior front and rear entry ways, building, windows, etc. shall be cleaned to remove all bird, insect or animal droppings, bugs, dirt, grease, cobwebs, mud dauber nests, etc. (Monthly)

1.2.11. Restroom. Surfaces to be cleaned include floors, walls, stall dividers, urinals, toilets, faucets, mirrors, handles, paper dispensers, sinks, counters, hand dryers, and all exposed finish surfaces. The restroom shall have no foul odors once cleaned. The Contractor shall provide a supply of liquid antibacterial hand soap, for existing dispensers, to maintain an adequate supply. Soap used for refilling dispensers shall be consistent and compatible with existing soap in dispensers. Soap that is not compatible shall be removed and replaced with soap that is. The Contractor shall provide double ply toilet paper for each restroom. All toilet paper must fit existing dispensers. The Contractor shall provide a toilet paper supply of a minimum of one full and one half-full roll in each toilet stall with a surplus supply readily available to the Government of a minimum of one full toilet paper roll per toilet stall. Partial rolls of toilet paper are not permitted to be placed on top of the toilet paper dispenser or anywhere else in the stall. A minimum of one (1) deodorant cake and one (1) vertical urinal screen shall be maintained in each urinal at all times.

The contractor shall provide hypoallergenic, odor neutralizing deodorizer in each restroom. Sanitary napkin liners shall be replaced. The contractor shall be responsible for providing and maintaining floor mats to be placed under urinals. (Sunday, Tuesday, Thursday, Saturday)

1.2.11.1. Restroom Floor/Wall Tile. All floor and wall tile within the restrooms shall be scrubbed and cleaned to remove any mildew, hard water deposits, discoloration, dirt and debris from tile and grout.

(Monthly)

1.2.12. Water Fountains. All water fountains shall be sanitized and maintained free of scale, fingerprints, soil, and/or other contaminates. (Sunday, Tuesday, Thursday, Saturday)

1.2.13. Stairways, Handrails, and Landings. The stairways, handrails, and landings shall be cleaned. (Sunday, Tuesday, Thursday, Saturday)

1.2.14. Ventilation Grills and louvers. The ventilation grills and louvers shall be cleaned. (Monthly)

1.2.15. Security Fence. All cobwebs, bug debris, and droppings will be removed from the black security fencing at the National Great Rivers Museum. (Minimum once per month)

1.2.16. Picnic Tables. All surfaces shall be free of all bird, insect or animal droppings, bugs, dirt, grease, cobwebs, mud dauber nests, etc. Picnic tables shall be swept underneath. Any associated structures including trash cans shall be picked up and/or moved to permit cleaning underneath and around the item. All items moved for cleaning shall be replaced to their original position. Any tables not in the specified configuration shall be returned to the original position. (minimum twice per week)

1.2.17. Fire Pits/Grills. The Contractor shall extinguish all hot coals and other burning material and clean the interior and exterior of each grills/firepits. Contractor shall remove all trash from grills/firepits. (minimum twice per week)

1.2.18. Pavilion. All hard surface floors shall be swept free of all debris. All surfaces including posts and ceiling shall be free of all bird, insect or animal droppings, bugs, dirt, grease, cobwebs, mud dauber nests, etc. All scuff marks shall be removed during this process. Picnic tables shall be swept underneath. Any associated structures including trash cans shall be picked up and/or moved to permit cleaning underneath and around the item. All items moved for cleaning shall be replaced to their original position. (minimum twice per week)

1.2.19. Pipe Chase. All hard surface floors shall be swept free of all debris. All surfaces including walls and ceiling shall be free of all bird, insect or animal droppings, bugs, dirt, grease, cobwebs, mud dauber nests, etc.

(minimum twice per week)

1.2.20. Overlook. The Contractor shall clean the facility and its amenities including but not limited to hard surface floors, stairs, ramps, benches, sidewalks, railings, and interpretive display panels. All surfaces shall be free all bird, insect or animal droppings, bugs, dirt, grease, cobwebs, mud dauber nests, etc. (minimum twice per week)

1.2.21. Gazebo. The Contractor shall clean the facility and its amenities such as benches, floors/walkways, posts, ceiling, etc. All surfaces shall be free all bird, insect or animal droppings, bugs, dirt, grease, cobwebs, mud dauber nests, etc. (minimum twice per week)

1.2.22. Power Washing. The exterior of the restrooms, interior and exterior of the pavilions, sidewalks surrounding the buildings, and gazebo shall be power washed. All areas of the structures which include canopy, support pillars, roof undersides, ceilings, walls, and concrete walkways shall be cleaned off to remove all bird, insect or animal droppings, bugs, dirt, grease, cobwebs, mud dauber nests, etc. from all aforementioned areas. Care should be taken to ensure that water does not damage any structures or remove paint from exterior surfaces of the structures during anytime of the washing. Any damages shall be repaired by the Contractor and the COR notified prior to the repair. All concrete, tables, and benches shall be washed clean of any fallen debris. (as needed, estimated twice per year)

2. Service Delivery Summary (SDS). The contract service requirements are summarized in performance objectives that relate directly to requirements. The maximum number of defective items in a lot that can be considered satisfactory is called the performance threshold. The performance threshold for each service to be performed can be found in the chart below. When the number of defects for a specified service (or lot) is below the performance threshold, the work will be considered satisfactory. However, the Contractor is still required to correct the deficiencies if possible. Each service that is performed will be determined acceptable or deficient according to the inspection rating that is received. The SDS and the contractor’s Quality Control Plan provide information on contract requirements, the expected level of contractor performance and the expected method of government validation and confirmation of services provided.

PERFORMANCE

OBJECTIVE

PWS

PARA.

PERFORMANCE

THRESHOLD REMEDY

METHOD OF

ASSESSMENT

SDS No. 1

Rivers Project Office

1.1

No more than four

(4) deficiencies per month for all requirements

Correct deficiencies within twenty-four

(24) hours of notification

Random Inspection and/or Periodic Validation within 24 Hours of Scheduled Completion

Customer/Public Complaint

SDS No. 2

Riverlands Sanctuary Orientation Center

1.2

(24) hours of notification

Random Inspection and/or Periodic Validation within 24 Hours of Scheduled Completion

SDS No. 3

National Great Rivers Museum Lock and Dam Overlook Room

1.3

(24) hours of notification

Random Inspection and/or Periodic Validation within 24 Hours of Scheduled Completion

SDS No. 4

Melvin Price Administration Building

1.4

(24) hours of notification

Random Inspection and/or Periodic Validation within 24 Hours of Scheduled Completion

SDS No. 5

Piasa Access Area Comfort Station

1.5

(24) hours of notification

Random Inspection and/or Periodic Validation within 24 Hours of Scheduled Completion

SDS No. 6

Lincoln Shields Access Area Comfort Station and Pavilion

1.6

(24) hours of notification

Random Inspection and/or Periodic Validation within 24 Hours of Scheduled Completion

SDS No. 7

Riverlands Way Comfort Station, Pavilion, and Overlook

1.7

(24) hours of notification

Random Inspection and/or Periodic Validation within 24 Hours of Scheduled Completion

SDS No. 8

Illinois Esplanade Comfort Station and Pavilion

1.8

(24) hours of notification

Random Inspection and/or Periodic Validation within 24 Hours of Scheduled Completion

SDS No. 9

Winfield Access Area Comfort Station

1.9

(24) hours of notification

Random Inspection and/or Periodic Validation within 24 Hours of Scheduled Completion

SDS No. 10

Clarksville Comfort Station, Overlook, and Gazebo

1.10

(24) hours of notification

Random Inspection and/or Periodic Validation within 24 Hours of Scheduled Completion

2.1. Quality Control Plan. Prior to commencement of work the Contractor shall submit his Quality Control Plan. The Plan shall identify personnel, procedures, instructions, records, and forms to be used. The Plan shall include a description of the quality control organization, name, duties, responsibilities, and authorities of each person assigned a quality control function and a copy of the letter to the quality control manager signed by an authorized official of the firm which describes the responsibilities and delegates the authorities of the quality control manager. The Quality Control personnel shall perform on-site inspections during and/or immediately following each cleaning.

2.2. Quality Assurance. The government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with the requirements set forth in this contract. The KO or COR shall inspect by validating actual work performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS.

2.3. Performance Assessment.

2.3.1. Periodic Validations. This method requires the COR to employ a “spot check” style of evaluation.

Periodic validations will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual, or annually) and may be adjusted, based on quality trends. Any unsatisfactory inspection (defect) result shall be recorded, and the contractor shall re-perform the service after notification by the CO or COR. Failing to meet the performance threshold as outlined in the SDS for any of these performance objectives in any one month period shall result in a warning or letter of concern from the CO. Failing to meet the performance threshold as outlined in the SDS of these performance objectives in any combination for any two or more consecutive or non-consecutive months during a contract period shall constitute a deduction.

3. Definitions and Acronyms

3.1. Contractor. The Contractor is the individual whose bid was accepted by the Government and who has gained the responsibility of performing the duties governed by the specifications of this contract. The term “Contractor” refers to the prime Contractor and all contractor employees, personnel, and sub-contractors. The prime Contractor shall be responsible for ensuring all subcontractors comply with the provisions of this contract.

3.2. Contractor's Employees. The majority of work will be performed in the presence of the general public;

thus, the conduct of all employees is critical and shall be monitored. The Contracting Officer may require the Contractor to immediately remove from the worksite any employee of the Contractor who endangers persons or property or who is uncooperative with Government employees.

3.3. Contractor Representative. A foreman or superintendent, assigned to represent the interests of the contractor with regards to all matters involving the contract.

3.4. Contracting Officer (CO). The term "Contracting Officer" shall mean the person executing this contract on behalf of the Government, and any other officer or civilian employee who is properly designated Contracting Officer; and the term shall include, except as otherwise provided in this contract, the authorized representative of a

Contracting Officer acting within the limits of their authority. The Contracting Officer’s Representative (COR) is an individual designated in writing by the Contracting Officer to be responsible for administration of the contract and Quality Assurance Representative.

3.5. Quality Control. The term “Quality Control” refers to action taken by the Contractor and/or personnel to document, inspect, and control performance of services to ensure they meet the specifications and requirements of this contract.

3.6. Quality Assurance. The term “Quality Assurance” refers to action taken by the Government to ensure the Contractor’s quality control system is functioning and effective, and the Contractor is providing services, which are in accordance with this contract. The Quality Assurance Surveillance Plan (Q.A.S.P.) refers to the Government’s plan and inspection system to ensure the work is performed in accordance with the contract. Samples of Quality Assurance Plan inspection sheets are included in Exhibit F.

3.7. C.D.R. The Contract Deficiency Report (DD Form 2772): A written record of unsatisfactory performance by the Contractor as observed by the Quality Assurance Inspector.

3.8. Re-inspection Fee. A re-inspection fee may be assessed if it becomes necessary for the Quality Assurance Inspector to perform re-inspections because the Contractor did not meet the Contract work schedule and properly notify the Government or because of defective work that was required to be redone (due to the failure of the Contractor’s Quality Control System to locate and cure deficiencies prior to the Quality Assurance inspection). The re-inspection fee shall be equal to the Actual Government Cost (AGC) at the Effective Hourly Rate (E.H.R.) for the Quality Assurance inspector. The AGC re-inspection time shall start the minute the inspector is called and/or stops his other duties to perform the re-inspection and will end after the inspector returns to his/her duty station after the inspection. These charges will be deducted from the Contractor’s invoice for payment.

3.9. Clean (ed). Refers to facilities and structures free of, but not limited to, dirt, garbage, paper, metal, trash, debris, driftwood, plastic, cigarette butts, rocks, animal remains, tree limbs, sticks, algae, moss, glass, bottle caps, pull tabs, tape, thumb tacks, push pins, gravel, mud, sand, grass, vegetation growth (includes growing within cracks and expansion joints in sidewalks, roadways, parking lots, and next to buildings), cut grass, leaves, graffiti, grease, tar, spots, stains, dust, food particles, defecation of any kind, residues, bird droppings, insects, spiders, and all nests, webs, ashes, charred wood, soap scum, mold, mildew, mineral and hard water deposits, water spots, streaks, smears, standing water, detergent residue, slippery conditions, and shall be free of offensive odor and shall be disinfected.

Interior cleaning products being used should not be destructive to fixtures, windows, walls, ceiling, floors, or the paint.

3.10. Litter and Debris. Refers to, but is not limited to, garbage, bags of garbage, fish and animal remains, lumber, paper, metal, plastic, Styrofoam, glass, cigarette butts, bottle caps, tree limbs, sticks, and various items included in the definition for clean when performing services to facilities. Areas for litter and debris cleanup generally include but are not limited to parking lots, sidewalks, roadways, and their shoulders, finished mowed areas and shorelines to the water’s edge. Includes rip rap around/along roads and shoreline areas.

3.11. Tree limbs and Sticks. Refers to tree limbs and branches larger than one inch in diameter and three feet in length and weighing less than forty-five pounds each, and other similar sized natural debris not deposited by flood waters or windstorms, within contract limits.

3.12. Interiors. Refers to, but is not limited to, all fixtures, exhibits, floors, floor mats, inside walls, doors, windows, screens, ceilings, partitions, plant boxes, exposed studs, exposed joist, partitions, tables, chairs, benches, counters, vanities, shelves, showers, bookcases, file cabinets, desks, toilet stools, etc. Fixtures include sinks, soap holders, commodes (lids and risers), urinals, hand dryers (inside and outside case), mirrors, light covers and fixtures, trash cans, screens, doors, door handles and push plates, louvers, toilet paper holders, and ventilation system. Care should be taken not to destroy finish of fixtures and when cleaning fixtures runoff of cleaning chemical should be removed, and chemical shall not destroy or discolor wall surface.

3.13. Exteriors. Refers to all, but not limited to, light covers and fixtures, louvers, screens, doors, door handles, door push plates, door kick plates, windows, roofs, ventilation systems, recesses, eaves, walls, signs, bulletin boards, water fountains affixed to the building, sidewalks and etc.

3.14. Picnic Shelter or Gazebo. Refers to the entire structure and affiliated amenities. The floor, ceiling, beams, benches, picnic tables, grills, sidewalks, bulletin boards, etc. shall be considered part of the facility for cleaning and servicing.

3.15. Visitor Overlook. Refers to the entire structure and affiliated amenities. The floor, walls, ceiling, beams, fence, benches, picnic tables, water fountains, bulletin boards, interpretive panels, sidewalks, and any amenities as listed for building exteriors shall be considered part of the facility for cleaning and servicing. The visitor overlooks have significant differences in design, construction, materials, and size from location to location.

3.16. Fully Clothed. The term "fully clothed" shall be construed as, at a minimum, contractor and employees must wear (short or long) sleeved shirts without abusive language and/or pictures, safety shoes as stated in EM 385- 1-1, "Safety and Health Requirements Manual", and long pants without holes. No shorts or tank tops will be allowed.

4. Government-Furnished Equipment, Materials, and Supplies.

4.1. General. The Government will supply to the Contractor for use only in connection with this contract the following described equipment, materials, and supplies in amounts and at times necessary for use by the Contractor to provide the necessary work described herein. The Contractor shall receive Government- furnished materials at the Rivers Project Office and associated facilities where applicable.

4.2. Utilities. The Government will supply all water and electricity required in the performance of this contract.

Water and electricity can be obtained by the Contractor from sources within work areas or from other approved sources. NOTE: The following facilities are exempt from this requirement – Piasa Access Area Comfort Station, Lincoln Shields Comfort Station, and Riverlands Way Comfort Station.

4.3. Trash Dumpsters. The Government will furnish a trash dumpster at the Rivers Project Office Warehouse.

All trash shall be deposited at this location, unless otherwise noted.

4.4. Keys. The Government will furnish keys for any areas that require contractor access. Contractor personnel shall maintain positive key control for any keys issued. Keys may be issued for designated equipment and supplies storage areas. Any keys issued will be hand receipted to contracted personnel. Contractor may be held liable for any keys that are lost and/or not returned upon termination or discontinuance of contracted personnel’s employment. In the event that keys in the possession of contracted personnel are lost or not returned to the government, the Contractor shall be liable, at a minimum, to reimburse the government for costs associated with replacing the affected door hardware and/or other locking mechanisms to include labor and materials.

5. Contractor-Furnished Equipment, Materials, and Supplies.

5.1. General. All Contractor-furnished equipment and materials used in the performance of this contract shall be of suitable size, type, and quality for the intended use. Contractor-furnished equipment shall be inspected by the Contractor and maintained in a safe and good working condition. The Contracting Officer reserves the right to inspect any and all equipment, materials, and supplies prior to award of the contract and during the course of this contract.

5.2. Equipment, Materials, and Supply Storage. Limited storage of nonflammable cleaning items supplies, and equipment will be allowed in designated areas at the Rivers Project Office, National Great Rivers Museum, Melvin Price Lock and Dam, Riverlands Way Comfort Station, Lincoln Shields Comfort Station, Illinois Esplanade Comfort Station, Winfield Comfort Station, and Service Base Location. Cleaning equipment shall be properly stored and put away at the end of each working day. Mops, buckets, brooms, etc., are not to be randomly stored within any of the service areas.

5.3. Equipment, Materials, and Supplies. Unless otherwise stated in this contract, all equipment, materials and supplies necessary to clean, service and maintain sanitary conditions including toilet tissue, paper towels, disinfectants, soaps, cleaning compounds, rug shampoo, polishers, detergents, plastic garbage bags, deodorant cakes, urinal and toilet mats, odor control chemicals, vacuum cleaners, floor scrubbers, floor buffers, brooms, wet mops, dry mops and any other equipment, supplies and materials required to fulfill the terms of this contract which are not explicitly stated under paragraph four (4) (Government Furnished Equipment) shall be furnished by the Contractor.

NOTE: The Contracting Officer or his authorized representative reserves the right to inspect and/or prohibit the use of any equipment, materials or supplies due to operational concerns or safety violations, or if it is determined that said products or equipment prove unsatisfactory.

5.4. Vehicles. The Contractor shall provide all vehicles necessary to perform all services under this contract.

The contractor shall maintain valid registration and insurance on all vehicles requiring access to all Government Facilities to include contractor employee personal vehicles. The Contractor shall be required to park in the parking area designated by an authorized government representative except when loading or unloading equipment, materials, and supplies. The Contractor shall keep all vehicles clean and in a safe operating condition and shall be marked with identification, showing the Contractor’s name, type of business, address, and on both sides of the vehicle. The contractor shall not drive off paved or gravel access roads onto the grass at any time without prior approval of the Contracting Officer. Signs shall be of professional quality and shall be subject to the approval of the Contracting Officer. Contractor shall be responsible for furnishing all transportation of equipment, materials, supplies, and personnel to, from, and around work sites. No separate payment or direct payment will be made for the cost of transportation as described and all costs in connection therewith shall be included in other items for which payment is provided.

6. General Information

6.1. Scope of Work. Work shall consist of furnishing all labor, equipment, materials and supplies to maintain the Rivers Project Office and associated facilities in a clean and sanitary condition. All work shall be performed in accordance with the specifications and work schedules contained herein.

6.2. Work Plan. Prior to commencing work, the Contractor shall submit a work plan to include number of employees and how employees are to be used, work schedule, schedule of work for each contract area, name, telephone and/or cell phone number of Contractor representative’s immediate supervisor if applicable.

6.3. Location and Contract Area. The contract area consists of alluvia floodplains and watersheds in the following Missouri Counties of Pike, Lincoln, St. Charles, St. Louis, and Illinois Counties of Jersey and Madison.

Specific contract areas and contract limits will be specified within each task order. A general locator map is attached as Exhibit A and Exhibit B contains directions to work sites.

6.4. Facilities Access. The Contractor shall secure and obtain the consent of the owner, representative, or agent all necessary right-of-entry permits prior to affecting any entry into private property in conjunction with the performance of this contract at no cost to the Government. Access into and through Government property to the worksite shall be by routes approved by the Government in advance. Access through Government locked barricades or gates shall be the responsibility of the Contractor to lock all Government gates or barricades when entering/leaving an area. Keys to Government locked barricades or gates will be supplied to the Contractor and returned to the Government after contract period is over.

6.5. Safety. This paragraph applies to contracts and purchase orders that require the Contractor to comply with EM 385-1-1 (e.g., contracts that include the Accident Prevention clause at FAR 52.235-13 and/or other safety provisions). EM 385-1-1 and its changes are available at http://www.hq.usace.army.mil (at the HQ homepage, select Safety and Occupational Health). The Contractor shall be responsible for complying with the current edition and all changes posted on the web as of the effective date of this solicitation. The Government may inspect all equipment and materials. Any equipment or material found not in conformity with the requirements of this contract shall be removed from Government property immediately.

6.6. Emergency Medical Treatment. Contractors will arrange for their own emergency medical treatment.

Government has no responsibility to provide emergency medical treatment.

6.7. Reports.

6.7.1. Accident Reports. For recordable injuries and illnesses, and property damage accidents resulting in at least $2,000 in damages, the Prime Contractor shall conduct an accident investigation to establish the root cause(s) of the accident, complete USACE Accident Report Form 3394 and provide the report to the COR within Two (2) calendar days of the accident. The COR will provide copies of any required special forms.

6.7.2. Accident Notification. Notify the COR as soon as practical, but not later than Four (4) hours, after any accident meeting the definition of Recordable Injuries or Illnesses or High Visibility Accidents, or property damage equal to or greater than $2,000. Information shall include contractor name; contract title;

type of contract; name of activity, installation, or location where accident occurred; date and time of accident; names of personnel injured; extent of property damage, if any; extent of injury, if known, and brief description of accident (to include type of equipment used, PPE used, etc. Preserve the conditions and evidence on the accident site until the Government investigation team arrives on-site and Government investigation is conducted.

6.7.3. Monthly Exposure Reports. Monthly exposure reporting to the COR is required to be attached to the monthly billing request. This report is a compilation of employee-hours worked each month for all site workers, both prime and subcontractor. The COR will provide copies of any special forms as required.

6.8. Environmental Protection.

6.8.1. Protection of the Environment. This paragraph prescribes actions required for the prevention of environmental pollution during, and as the result of operations under this contract. For the purpose of this specification, environmental pollution is defined as the presence of chemicals, physical, or biological elements or agents which adversely affect human health or welfare; unfavorably alter ecological balances of importance to human life; affect other species of importance to man; or degrade the utility of the environment for aesthetic and recreational purposes. The control of environmental pollution requires consideration of air, water, and land; and involves noise, solid waste management of radiant energy and radioactive materials, as well as other pollutants.

6.8.2. Protection of Land Resources. The work areas on which the work is to be performed, and the land resources adjacent thereto, shall be preserved in their present condition.

6.8.3. Protections of Water Resources. Lakes, ditches, rivers, canals, waterways, or reservoirs shall not be polluted with fuels, bitumen, calcium chloride, insecticides, herbicides, or other similar materials harmful to fish, shellfish or wildlife, or materials which may be detrimental to outdoor recreation.

6.8.4. EPA Designation. Under the Comprehensive Procurement Guidelines (CPG) program, the Environmental Protection Agency (EPA) designates products that are or can be made with recovered materials and recommends practices for buying these products. Any designated product that is being offered or supplied under this contract shall meet the minimum recommended content levels as identified under the CPG program. Visit http://www.epa.gov/epawaste/conserve/tools/cpg/products for a complete list of designated products and the associated recommended content levels. Offerors must be able to demonstrate that each offered product meets minimum content levels upon request.

6.8.4.1. Safer Choice. The contractor shall provide Safer Choice Labeled products under this contract, as applicable. The contractor is encouraged to visit http://ww2.epa.gov/saferchoice/products for updated lists of qualifying products.

6.8.4.2. WaterSense. The contractor shall provide WaterSense labeled products under this contract, as applicable. The contractor is encouraged to visit http://epa.gov/watersense for complete product specifications and updated lists of qualifying products.

6.8.4.3. Bio-Based. The United States Department of Agriculture (USDA) designates certain biobased products for federal procurement and specifies minimum biobased content levels for those products. Any designated product that is being offered or supplied under this contract shall meet USDA BioPreferred’s minimum biobased content level. Visit the BioPreferred web site for the complete list of designated products and the associated minimum biobased content level requirements.

6.9. Material Safety Data Sheets. MSDS on all products used in this contract shall be placed on file at the Rivers Project Office and Service Base prior to their use in the execution of this contract.

6.10. Unusual Conditions. The Contractor shall immediately inform the Contracting Officer, or his authorized representative of any unusual conditions observed such as power failures, heating and air conditioning unit problems, air or water leaks, excessive temperatures or abnormal noise on any operating equipment, storage damage, vandalism, or hazardous waste problems. The Contractor shall be required to cooperate with and coordinate with the Contracting Officer any operations in and around any other Contractor’s work crews or Government employees who may be working within the contract limits.

6.11. Security. The Contractor shall furnish in writing to the Contracting Officer the names and phone numbers of all employees authorized by him to obtain access to all Government facilities prior to the time they enter the work site. Under no circumstances shall other than authorized representatives of the Contractor, subcontractor, Government employees or other individuals on official Government business be permitted to enter the buildings for any purpose at any time. UNDER NO CIRCUMSTANCES WILL CHILDREN UNDER THE AGE OF 18 YEARS

OF AGE BE ALLOWED TO ACCOMPANY THE CONTRACTOR DURING THE PERFORMANCE OF

HIS/HIS DUTIES OR ENTER ANY OF THE AREAS SERVICED UNDER THIS CONTRACT.

6.11.1. Access and General Protection/Security Policy and Procedures. All contractor and all associated sub-contractors’ employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshall Office, director of Emergency Services or Security Office.

Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

6.11.2. For contractors who do not require CAC but require access to a DoD facility or installation.

Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05 / AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

6.11.3. Suspicious Activity Reporting Training (e.g., iWATCH, CorpsWatch, or See Something, Say Something). The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training.

6.11.4. Pre-screen candidates using E-Verify Program. The Contractor must pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements.

The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award.

6.12. Work Environment. Duties under this contract require work in the vicinity of high voltage and industrial equipment. The Contractor and his/her employees are prohibited from any interaction with equipment unless specifically authorized in the terms of this contract or in writing by the Contracting Officer.

6.13. Working at Heights. Duties under this contract shall require the Contractor to periodically work at heights up to 8 feet utilizing Government-furnished ladders at the Service Base location.

6.14. Service Schedule – Rivers Project Office Locations. The Contractor shall perform all work to be performed Sunday through Saturday, 7:00a.m. – 2:00p.m. for public use areas, unless otherwise specified herein, or as specifically approved in advance by the Contracting Officer. The Contractor shall not perform scheduled services that fall on federal holidays (Section 6.12.2). When services are scheduled to be performed on a specified day of the week which falls on a federal holiday, the scheduled services shall be performed on the workday following the specified day. All scheduled work for the Rivers Project Office will begin promptly at 02:00p.m., National Great Rivers Museum and Lock and Dam Overlook Room, Melvin Price Locks and Dam Administration Area, and the Riverlands Sanctuary Orientation Center are to be performed Sunday through Saturday, 2:00p.m. - 10:00p.m., unless otherwise specified herein, or as specifically approved in advance by the Contracting Officer.

6.14.1. Coverage. The contractor is solely responsible for providing the quantity and quality of personnel required to fulfill the requirements stated herein. In the event that regularly scheduled personnel are unable to perform the duties within this PWS for any reason (i.e., vacation, illness, etc.), the Contractor will provide alternate personnel for the affected shifts to prevent lapse in coverage. Failure to provide adequate coverage to fulfill the requirements of the PWS may result in reduction of payment and/or negative contractor ratings.

6.14.2. Recognized Federal Holidays

New Year’s Day Martin Luther King’s Birthday

President’s Day Memorial Day

Juneteenth Fourth of July

Labor Day Columbus Day

Veterans Day Thanksgiving Day

Christmas Day

6.15. Personnel Requirements.

6.15.1. Labor Required. The Contractor shall provide all employees required to satisfactorily perform the work described herein. Due to increased security measures and visitor safety, the Contractor is required to perform background screenings for all employees, to include criminal and sexual crimes, prior to performing any work under this contract as well as annually prior to the start of the next option year. Copies of employee background results shall be submitted to the Contracting Officer or the Contracting Officer’s Representative. Any person having felonious or sexual crimes will be prohibited from performing the tasks required for this contract. Background screening can be done through the Missouri State Highway Patrol, https://www.machs.mshp.dps.mo.gov/MACHSFP/home.html.

6.15.2. Employee Conduct. The majority of work within the Rivers Project Office, National Great Rivers Museum and offices, Riverlands Sanctuary Orientation Center, and Melvin Price Locks and Dam offices will be performed while these areas are closed and unsupervised by the government; thus, the conduct of all employees is critical and should be closely monitored. The Contractor shall be responsible for ensuring that his/her employees strictly comply with all Federal and State laws. Any illegal or criminal activity will result in the removal of Contractor employee(s) from the project.

6.15.3. Supervision. The Contractor shall provide adequate supervision of his employees to ensure compliance with the contract requirements. The Contractor shall furnish a telephone number and mailing address through which he can normally be contacted on a daily basis and must supply, in writing, the names(s) of his designated supervisor(s) who can be contacted on a daily basis. The Contractor shall provide the Contracting Officer a list of the names of all employees authorized by the Contractor to obtain access to the buildings to be serviced.

6.15.4. Contractor’s Employees. The Contracting Officer may require the Contractor to immediately remove from the work site any employee of the Contractor who endangers persons or property or who is uncooperative with Government employees. Notification will be by the Contracting Officer by telephone or in person and shall be confirmed in writing as soon as possible. No such removal shall reduce the Contractor’s obligation to perform all work required under this contract.

6.15.5. Employee Attire and Identification. While working on this contract, all workers shall have some form of exterior identification that is easily recognizable to the general public, such as…