Collin_County_Information_Technology_Equipment_Standards_Justification_4Q25.pdf

Collin County Information Technology Equipment Standards Justification

The following manufacturers/vendors are the standard suppliers of technology equipment within the county for specific technology areas. Items on the standards list must be new and not refurbished devices. While this list of standards will guide procurement, it does not necessarily preclude the IT department from soliciting bids based on generic specifications where the use of a specific manufacturer is not necessary or where a specific non- standard manufacturer is required for a specific line of business.

This list is to serve as a guide subject to amendment, by future court order, as technology or market conditions dictate.

Technology Area: Audio Visual Manufacturer Purpose Reseller or

Sole Source Samsung Electronics Co., Ltd

Commercial LED HDTV systems for video display. Selected as standard in county implementations for consistency and support needs and for ease of integration with Crestron control systems.

Reseller

Crestron Electronics, Inc.

Audio/Video system products include HDbaseT and AV over IP technology infrastructures that include transmitters, receivers, encoders, decoders, controllers, matrix switchers, management software, touch panels, cabling, cabinet enclosures, etc. Selected as a standard due to market position, technical direction, and no-cost training towards certification for government customers.

Reseller

Shure Incorporated Professional audio manufacturer for Microphones and audio electronics, Wireless Microphone Systems, Earphones, Headphones, In-Ear Monitoring, etc. County Enterprise standard for quality consistency.

Reseller

Harman International Industries, Inc. (a Samsung Electronics subsidiary)

A/V systems of loud speakers, mixers, controllers, software, etc. selected as standard for consistency. Subsidiary companies are comprised of:

Reseller

AKG Acoustics BSS Audio Crown International dbx Professional

Products Harman Kardon JBL (JBL Paragon)

Lexicon Martin Professional Soundcraft Studer Harman Connected

Services

Biamp Systems Corporation

Audio server, amplifier, input card and output cards selected as a standard for consistency, support and programming reasons.

Reseller

Williams Sound, LLC Assisted listening system selected as a standard for consistency, support and programming reasons.

Reseller

Listen Technologies Assisted listening system selected as a standard for consistency, support and programming reasons.

Reseller

Axis Communications, Inc.

Security and surveillance cameras used throughout the county and integrated with existing surveillance and recording software provided by Milestone Systems A/S.

Axis camera standard is necessary due to passage of the National Defense Authorization Act (NDAA) banning some physical security manufacturers.

Reseller

Watchguard Video Enterprise solution for the County, standardizing In-car video equipment and body-cams under one vendor. Enterprise Solution requested in February 2018 (Court Order 2018-142-02-19).

Reseller

Verkada Inc. Security and surveillance cameras used throughout the county and integrated with existing surveillance systems managed through their cloud based management system.

This system allows higher amount of upgradeability with ability to search video storage based on visual and physical attributes rather than by time and date. Verkada cameras can automatically sync their local storage to the cloud and is encrypted using AES-128 with onboard storage and TLS

1.2 or greater is used with video data is in transit to the cloud. Also has enhanced alert notifications when there is hardware issues and if being used to notify someone of a person or vehicle of interest.

Reseller

Louroe Electronics Switch and microphone equipment that interfaces with our security cameras.

Reseller

Technology Area: Backup Solution Manufacturer Purpose Reseller or Sole Source

Commvault Systems, Inc.

Commvault Systems provides support for hardware and software used for backup and recovery services providing comprehensive protection in a best practice manner.

Reseller

Technology Area: Storage

Manufacturer Purpose Reseller or Sole Source

Dell Technologies Inc. The Dell EMC Infrastructure Solution Group provides support for storage solutions for Enterprise SQL Server, file and image storage, data backup, and data analytics; continued use of EMC based solutions selected for consistency of support operations.

Subsidiary companies are comprised of:

Dell Dell Client Solutions Group Dell EMC Infrastructure Solutions Group Dell EMC Services

Reseller

Technology Area: Servers Manufacturer Purpose Reseller or Sole Source

Dell Technologies, Inc.

The Dell EMC Infrastructure Solutions Group subsidiary provides stand alone, converged, and hyper-converged server systems used within the county; selected based on industry market share and consistency of support operations and industry leader with a continued technological advantage delivered through increased use of management capabilities. Subsidiary companies are comprised of:

Dell Dell Client Solutions Group Dell EMC Infrastructure Solutions Group Dell EMC Services

Reseller

VMware VMware server virtualization software used within the county to support nearly 400 virtual servers running on existing hardware selected based on industry market share and consistency of support operations and industry leader with a continued technological advantage delivered through increased use of management capabilities.

Reseller

Microsoft Corporation

Server class software enrolled in Microsoft Enterprise Agreement to provide upgrade and support privileges to the county. Development standards, based upon the MS technology stack, utilize:

Server Operating Systems SQL Server SharePoint

.NET

Exchange Internet Information Server

WSUS

Reseller

Technology Area: End User Computing Manufacturer Purpose Reseller or Sole Source

Dell Technologies Inc. PC manufacturer selected to be the desktop, laptop, monitor, ruggedized systems, and Windows tablet standard based on recent review and demo of system manufacturers and familiarity of technicians to support the devices. Subsidiary companies are comprised of:

Dell Dell Client Solutions Group Dell EMC Infrastructure Solutions Group Dell EMC Services

Reseller

Microsoft Corporation

End user class software enrolled in Microsoft Enterprise Agreement to provide upgrade and support privileges to the county.

Reseller

BMI Systems Group

The CollectIT Inventory Bar Code Scanning system (and associated modules) provides a real-time hardware and software system to deliver inventory and asset data to Tyler Technologies Munis ERP System. BMI CollectIT is the asset management system included on the current Tyler Technologies Munis contract.

Reseller

Adobe, Inc. Adobe enterprise term license agreement providing enterprise licenses for Adobe Acrobat Pro software.

Reseller

Technology Area: Network Manufacturer Purpose Reseller or Sole Source

Cisco Systems, Inc. Existing network components selected as the standard for current and future server needs within the county based on leading market share position, familiarity of county technical staff with the platform; Existing county staff have various Cisco certifications.

Reseller

HPE Juniper Networking (Juniper Networks)

New network components selected in addition to Cisco, as a standard for future server needs within the county based on acquisition of Juniper Networks by HP Enterprise and new market leader standings with potential savings over current network equipment and licensing.

Reseller

Palo Alto Networks, Inc. Next-generation Firewall (NGFW) that monitors incoming and outgoing network traffic and decides whether to allow or block specific traffic based on a defined set of security rules.

Reseller

Panduit Corporation Networking management, connections, patch panels, and cabling required to maintain the 25yr Panduit horizontal cabling certification and warranty within most existing, and all new, county buildings.

Reseller

F5 Networks, Inc. Load balancing services delivered via appliance based systems.

Reseller

AT&T Corp FirstNet is an independent authority within the U.S.

Department of Commerce. Authorized by Congress in 2012, its mission is to develop, build and operate the nationwide, broadband network that equips first responders to save lives and protect U.S. communities. On September 19, 2017, Texas Governor Greg Abbott announced decision to partner with FirstNet and AT&T. FirstNet is provided under the AT&T DIR Contract for Wireless, data and voice plans.

Reseller

CradlePoint,Inc Mobile routers used to connect a mobile data computer (MDC) housed in a first responder vehicle to the FirstNet system. CradlePoint is the State of Texas standard for connections to FirstNet and is on the State of Texas DIR contract.

Reseller

Sierra Wireless, Inc. Mobile routers, approved by Watchguard Video, deployed in Constable vehicles to support real-time upload of in-car and body worn video direct to Watchguard cloud storage environment.

Reseller

Gigamon, Inc. Packet broker appliance based solution to split and route network traffic

Reseller

Nagios Enterprises, LLC. Monitoring software for mission-critical infrastructure components including applications, services, operating systems, network protocols, systems metrics, and network infrastructure.

CO# 2017-491-07-10

Reseller

Technology Area: Telephone Manufacturer Purpose Reseller or Sole Source

Cisco Systems, Inc. Existing phone system used within the county for desktop, wall, conference room, video calling, PC based video conference and PC based “soft” phone applications;

selected based on existing phone infrastructure, market share and consistency of support operations; Existing county staff are highly trained in Cisco voice.

Reseller

Apple, Inc. Cell phones issued to selected employees with business need to remain on call.

Reseller

Plantronics, Inc. Headsets, wired and wireless, used with Cisco phones Reseller

Technology Area: Printer/Plotter Manufacturer Purpose Reseller or Sole Source

Lexmark International, Inc.

Selected printer manufacturer based on compatibility with existing county management software and consistency of support operations; Three classes of color and black & white printers along with a departmental multi-function printer will be selected each fiscal year based on the current fleet available from the manufacturer.

HP Inc. Selected plotter manufacturer based on past experience with reliability and familiarity of existing staff with management and control software and select application specific printers to meet specialty needs for Public Works sign shop and PeopleSoft check printing.

Reseller

Tyler Technologies, Inc. Court case management system integrated ticket writer device, ticket printer, and accessories, including configured hardware and installed software, for use with rugged mobile data computers.

Reseller

Technology Area: Scanner Manufacturer Purpose

Fujitsu America, Inc. (a Fujitsu Limited subsidiary)

Selected scanner manufacturer based on requirements from the county court case management vendor and for consistency of support.

Reseller

Technology Area: Power Management Manufacturer Purpose

Schneider Electric SE APC - UPS systems and management software used by Facilities department for management and monitoring of the systems across the network. Subsidiary companies are comprised of:

Square D Pelco

APC

Reseller

Technology Area: Enterprise Solutions Vendor Purpose Reseller or

Sole Source

STR Software Corporation

AventX fax software used to support end-user fax requirements and facilitate blood warrant process with the Odyssey judicial software.

Reseller

Tyler Technologies, Inc.

Tyler Technologies, Inc. provides integrated technology and management services for the public sector with a focus on local governments. The company offers financial management, including modular fund accounting systems for government agencies and not- for-profit entities; and utility billing systems to support the billing and collection of metered and non-metered services. The Enterprise Software Solutions segment provides municipal and county governments and schools with software systems to meet their information technology and automation needs for mission-critical 'back-office' functions such as financial management solutions (i.e.

Tyler Munis) and courts and justice (i.e. Tyler Odyssey) processes which include courts, jail, jury, probation, and other related services.

Sole Source

CO# 2015-379-06-22

Oracle America, Inc. Oracle provides the PeopleSoft software used for personnel and payroll processes.

Mythics, Inc. Provides the Micro Focus COBOL software used to support the Oracle PeopleSoft software. NOTE: Micro Focus COBOL is required to operate Oracle PeopleSoft

Reseller

GreyHeller, LLC dba Appsian

Oracle PeopleSoft specific web application firewall used to secure the web access portal.

Sole Source

CO# 2018-1060-12-17

Destiny Software Inc. Web based agenda software system used for Commissioner Court agenda processing, AgendaQuick.

Reseller

Election Systems & Software, LLC (ES&S)

Hardware and Software providing for election automation needs such as digital optical scanners, elections databases, touchscreen ballot marking devices, accessible voting, automation tools, and ballot printing.

Reseller

Environmental Systems Research Institute, Inc. (ESRI)

Geographic information software used to develop maps, data, and other location based applications within the county – ArcGIS and the associated technology stack.

Sole Source CO# 2014- 739-10-06

SolarWinds Database management tools that allow Collin County Database Administrators to design, develop, secure, monitor and improve databases systems management and control software hosted on the Microsoft SQL Server databases.

Reseller

InFax, Inc. Information display system, including configured hardware and installed software, used to provide court docket, directions, general information, and targeted message broadcasts to public and to detention center populations sold and supported by the manufacturer as an all-inclusive unit.

Reseller

RT Lawrence Corporation

Payment and remittance processing software used by the Tax Office to process tax payments.

Reseller

SpindleMedia Inc. Cloud based tax collection and disbursement automation software specifically for Texas Tax Collectors to automate virtually every task in the tax office from creating mass billing statements to a double entry general ledger accounting system; from tracking and reporting Beer, Wine and Liquor permits to a VIT package; and to filing mobile home state reports.

Sole Source CO# 2014- 479-07-28

VOTEC

Corporation

VEMACS Voter Election Management and Compliance and VoteSafe Electronic Poll Book software used for voter registration, election management, e-Pollbook, and voter check-in used by the Elections department for mandated and contracted elections.

Sole Source CO# 2016- 423-06-20

Cistera Networks, Inc. Event Alerting and Notification software for simultaneous multi- modal messaging to provide internal rapid broadcast capability via the phone system.

Kofile County Clerk records management software providing full life cycle of the land (deeds, titles, etc.), vitals (birth, marriage or death certificates) records processes and redaction services.

Reseller

Everbridge, Inc. Web based critical communications and enterprise safety solution which sends messages via telephone, text message and email used by District Clerk and Public emergency notification and broadcast service.

Reseller

Integrated Computer Solutions, Inc.

(ICS)

Public safety software used for computer aided dispatch, records management (IBRS), and patrol management (ICS Mobile).

Sole Source

CO# 2007-051-01-23

Compulink Management Center, Inc. dba LaserFiche

Records management software used to store and manage county records managed by the IT Records department.

MCCI is sole sourced as the County’s Laserfiche reseller.

Sole Source

CO# 2008-1027-11-11

Milestone Systems Inc.

(a Kudelski SA subsidiary)

Video surveillance and recording software used for building security within and around county buildings.

Reseller

Ontario Systems, LLC Government focused revenue collection (RevQ) software used by the County Clerk Court Collections unit.

Reseller

Mimecast Email archiving and Spam filtering services, filters spam, malware, and non-malware threats with accurate classification.

Reseller

Elastic.co The Elastic Stack is a core development tool for making data usable in real time and at scale for search, logging, security and analytics use cases.

Reseller

Microsoft PowerBI

Data visualization software used within the county to graphically present, visualize, and analyze both structured and unstructured data.

Reseller

Tyler Technologies, Inc.

Integrated credit card processing system combining hardware and customized software supporting Tyler Odyssey court and judicial management payments.

Reseller

Accelerated Card Company dba Certified Payments

Integrated credit card processing system combining hardware and software supporting tax and county clerk payments.

Reseller dormakaba Workforce Solutions, LLC

Provider of b-comm software and dormakaba time clocks used to collect employee time punches for upload to the PeopleSoft Human Resource Management and Payroll system.

Mentalix, Inc. Fingerprint scanning and Federal submission system. Reseller

PaperCut Software International

Print management software to assist with waste minimization, reduced consumable usage, increased document security, and print behavior metrics.

Reseller

Cummins Allison, Corp.

Counterfeit bill scanners. Reseller

Open Options Building access control software. Reseller

HID Global Corporation

Building access control hardware and identification badges.

Reseller

NEMO-Q Line management and queuing system with in-person and SMS based line wait options.

Reseller

SWAGIT Commissioner Court video recording and streaming solution.

Reseller

SymPro, Inc. Debt management and investment management software.

Reseller

OpenGov Proposal management and electronic bidding software used by Purchasing for county procurement processing.

Reseller

1Spatial, Inc. Software providing automated data validation, cleaning, transformation and enhancement for geo-spatial data.

Reseller

Opex Corporation Mail management and document imaging system. Reseller

AutoDESK AutoCAD design software used to for engineering reviews.

Reseller Docusign Electronic signature solution. Reseller

Technology Area: Departmental Solutions

Vendor Purpose Department Source

Microplex Microplex printer and burster system used to print and separate voter registration cards.

Elections Reseller

Pure Storage, Inc. Storage solution used for Elastic Search security log event reporting.

Information Technology

Reseller

Keyper Systems Public works vehicle key management hardware and software solution integrated to the county ID badge and access control system.

Public Works Reseller

Verizon Connect Network Fleet, Inc.

GPS tracking and reporting hardware and software solution used to manage county fleet vehicles.

Public Works Reseller

Sumuri, LLC Sumuri computer systems, designed by Certified Forensic Computer Examiners, for the purpose of investigating child exploitation cases and other digital forensic work at the sheriff’s office. Compatible with county standard storage systems.

Sheriff’s Office

Reseller

Guard One Electronic rounds monitoring hardware and software solution used within adult detention centers.

Sheriff’s Office

Global Tel*Link Video visitation hardware and software solution used within adult detention centers.

Sheriff’s Office

Reseller

Survivr PBC Virtual reality law enforcement training platform. Sheriff’s Office

Reseller

Galvanize, Inc. Audit analytic software. Auditor Reseller

Ideagen Audit software. Auditor Reseller

Columbia Ultimate, Inc.

Revenue collection software used for court collections. County Clerk Reseller

ProSystech Key management software used for building key management.

Facilities Reseller

VersionONE, Inc. Agile SCRUM planning software. Information Technology

Reseller

Biddle Consulting Group, Inc.

OPAC HR testing software used for applicant testing. Human Resources

Reseller

Sterling Solutions Veteran’s services advocate and benefits software. Human Resources

Reseller

IPSwitch Secure FTP services. Information Technology

Reseller

VanDyke Software

Switch and router configuration software. Information Technology

Reseller

Solarwinds Remote PC support and configuration software.

(Dameware Remote Management)

Information Technology

Reseller

SystemTools Software, Inc.

Server software maintenance tool. Information Technology

Reseller

Noble Software Group

Juvenile Assessment platform for case management action plans.

Juvenile Probation

Reseller

VertIQ Software, LLC.

Medical examiner case management software. Medical Examiner

Reseller

PubWorks Work order, service request, fleet maintenance, asset management, and job costing public works software solution.

Public Works Reseller

SynTech Systems, Inc.

Fuel management hardware and software solution. Public Works Reseller

Sitech-Tejas Road construction and roadway modeling software. Public Works Reseller

AFIX

Technologies, Inc.

Fingerprint and palm-print matching and identification system.

Sheriff’s Office

CMB Archives CO, LLC.

CJIS web viewer. Sheriff’s Office

Reseller

Citizen Observer tip411 web-based toolset allowing public to interact with law enforcement and provide information.

Sheriff’s Office

Reseller

Blue Peak Logic Law enforcement skills management tracking system. Sheriff’s Office

Reseller

Leads Online Investigation tool for metal recycle programs and pawn shops.

Sheriff’s Office

Reseller

NEC Corporation of America

Automated fingerprint identification system. Sheriff’s Office

Sole Source

CO# 2017-

760-09-25

Watch Systems Offender watch annual subscription and sex offender self-registration system.

Sheriff’s Office

Reseller

Faro Technologies, Inc.

3D crime scene mapping solution. Sheriff’s Office

Sole Source

CO# 2017-

073-01-30

RT Lawrence Corporation

Payment processing software providing software system to automate check processing.

Tax Office Reseller

Spindlemedia, Inc.

Property tax software. Tax Office Sole Source

CO# 2014-

479-07-28

Electbooks Cloud based solution to support Election contract billing Elections Sole Source

CO# 2019-

402-06-03

Motorola Radio Systems

Sheriff’s Office radio system Sheriff’s Office Sole Source

CO# 97-815-

11-24

DFW

Communications

Authorized service provider for the Motorola Radio System

Sheriff’s Office Sole Source

CO# 2006-

947-10-10

Technology Area: Fiber Cabling Infrastructure Installation Vendor Reseller or Sole Source

CAPCO

Contractors, Inc.

Fiber installation and maintenance vendor per agreement with Collin College and City of McKinney

Sole Source CO# 2015- 842-11-16