COBOD PMA PWS 2024 - CXAE.docx

USAF INSTALLATION PROTECTION PROGRAM (IPP)

PREVENTATIVE MAINTENANCE AGREEMENT

(PMA)

PERFORMANCE WORK STATEMENT

(PWS)

1PRINT

12 March 2024

DESCRIPTION OF SERVICES/GENERAL INFORMATION

1.0. PURPOSE. The purpose of this effort is to provide preventative maintenance and service for the AFCEC/CXA COBOD 3D concrete printer listed in this document in section 3.0.

2.0. SCOPE. AFCEC/CXA has highly complex equipment technology that requires a preventative maintenance plan that includes cleaning, calibration, repairs, and servicing to keep the equipment running to construction standards.

3.0. TASKS. The contractor shall provide all labor, tools, transportation, materials, software /firmware updates, and major parts necessary to maintain the equipment listed below:

All equipment located at AFCEC/CXA, 9700 Site location on Tyndall AFB, FL 32403.

3.1. TASK 1: ANNUAL SERVICE AND MAINTENANCE. This PMA covers the following:

3.1.1. Ticket support within 24hrs and hotline support 8hrs per month.

3.1.2. Preventative maintenance service plan per year for the 3D Concrete Printer shall include:

· Cleaning and inspection

· Calibration and alignment

· Firmware/software updates

· COBOD Connect Access

· Internet of Things (IoT) Kit

· Wearable parts

· Contractor will provide tools, supplies, equipment, & parts

· Travel, Accommodations, and Labor

· Yearly maintenance and service repairs

3.2. SOFTWARE/FIRMWARE UPDATES. The contractor shall provide latest revisions to software and firmware updates and patches and to include professional installation of software updates during preventative maintenance visits or when it becomes a critical impact that create work stoppage. The contractor shall provide regular updates, to include new add-on features, enhancements, and general user interface updates shall be provided. All updates will be included into a report upon completion of work. This will include access to COBOD Connect.

3.3. Internet of Things (IoT) Kit. This is a global SIM card that has a complete and COBOD inclusive data plan. The SIM card is critical in keeping the 3D concrete printer connected and accessible for key performance functions and remote support, provided that there is 3G/LTE reception available. The support team shall be able to provide remote access and rapid response to diagnose operation malfunction of your machine and troubleshoot. This should provide reduced downtime and maintain the extremely intricate operational level of this equipment. This will be optional for client due to IT/Network security measures. It could compromise integrity and create vulnerabilities to the base network systems capabilities.

4.0. TECHNICAL SUPPORT. The contractor shall provide immediate ticket priority support within 24hrs for technical or mechanical failures. Ticket priority to address software or malfunction issues and addressing general technical inquiries. Contractors shall provide on-site issues or repairs that cannot be addressed remotely. Contractor shall provide hotline support for 8hrs per month.

5.0. DELIVERABLES. The contractor is required to provide a service report after each routine maintenance or emergency repair visit within one week of the visit. The contractor is also required to provide installation and description of software and firmware updates. Additional specifications, criteria, data, drawings, etc. are not necessary for the contractor to provide to the government to meet this requirement.

6.0. HOURS OF OPERATIONS. Normal core business hours for the maintenance location are 0800 to 1600 hours. The majority of work effort shall be accomplished within the stated core hours. Normal business hours exclude weekends and federal holidays.

7.0. QUALITY CONTROL. Quality Control of the services tendered to the government by the contractor is a contractual requirement. It is the contractor’s responsibility to have an inspection system in place to ensure the services meet the terms and conditions of the contract.

8.0. QUALITY ASSURANCE. The government will evaluate the contractor’s performance to ensure services meet contract requirements. When a performance threshold has not been met or contractor performance has not been Accomplished, the CO will initiate and provide the CO a corrective action report (CAR) for issuance to the contractor. Contractor shall respond to the CAR IAW instructions provided and return it to the CO within 10 calendar days of receipt.

8.1. SERVICES SUMMARY (SS)

THRESHOLD

COBOD Connect Access

9.0. TRAVEL. Travel, accommodations, and labor is expected in the execution of the PWS and is included in the contract with no additional reimbursement cost to the Government.

10.0. CLEARANCE AND BASE ACCESS. A security clearance is not required by this contract. The contractor shall be sponsored onto the military base and shall be escorted by Government personnel during the contractor’s visit. This project is unclassified.

11.0. PRIVACY ACT INFORMATION. Tasks under this contract may involve the use of information subject to Provisions of the Privacy Act of 1974. The contractor shall ensure that contractors assigned to this task understand and adhere to the Privacy Act of 1974. The user agency shall identify such information and provide specific direction and guidance concerning the safeguarding of such information. The contract staff may be required to read, sign, and adhere to the appropriate nondisclosure requirements.

12.0. GOVERNMENT FURNISHED MATERIALS. There are no government furnished property or services provided to the contractor under this contract. The government allows access to the equipment covered under this PMA at 9700 site location on Tyndall AFB, FL.

13.0. PERIOD OF PERFORMANCE. This is a 12-month base contract with four one-year options. The period of performance is as follows:

Option Year 4 02 Jun 2028 – 01 Jun 2029