SOW Driver Eval Training.pdf

NCCC General Services

Government Vehicle Operator Evaluations for NCCC Volunteers

Master Blanket Purchase Agreement

Statement of Work

May 1, 2026

STATEMENT OF WORK (SOW)

Government Vehicle Operator Evaluations for NCCC Volunteers

PART 1: GENERAL INFORMATION

1.1 STATEMENT OF NEED

The purpose of this Statement of Work (SOW) is to create a method of procuring services to evaluate driving skills for NCCC volunteers deemed suitable for operating government vehicles in support of the Corporation for National and Community Service (AmeriCorps) National Civilian Community Corps.

1.2 BACKGROUND

The Corporation for National and Community Service (AmeriCorps) has tapped the ingenuity and courage of the American people to meet our toughest challenges. Working with nonprofit and community organizations, state and local agencies, Tribal nations, and other partners, AmeriCorps programs improve lives, strengthen communities, and foster civic engagement through service and volunteering. Each year, AmeriCorps engages Americans of all ages and backgrounds in sustained, results-driven service at thousands of locations across the country, meeting a wide range of community needs in education, health, economic opportunity, disaster services, environmental stewardship, and supporting veterans and military families.

AmeriCorps National Civilian Community Corps (NCCC) is a residential national service program operated by the Corporation for National and Community Service. The AmeriCorps NCCC mission is to strengthen communities and develop leaders through team-based national and community service. The AmeriCorps NCCC mission is accomplished through the engagement of young people ages 18 to 24 in team-based service on projects in local communities. AmeriCorps NCCC operates throughout the United States and the US Territories.

1.3 SCOPE

AmeriCorps NCCC sends Volunteers into the field across the United States and its Territories for the purpose performing service projects. NCCC provides government owned vehicles for Volunteer use in support of their service work and related transportation. NCCC requires all Volunteers tasked with operating a government-owned vehicle to attend and pass classroom sessions, confidence course sessions and road testing. Road testing is performed with government-owned vehicles, likely to be used by Volunteers, and consists of a prescribed route that is used to assess and evaluate the operating skills of each Volunteer against a standardized list of skill aptitudes. This solicitation is to provide government vehicle operator evaluations for individuals tasked with operation of 15 passenger vans, mini vans, sedans, half ton pickup and three-quarter ton pickup trucks at the Aurora, CO, NCCC Facility.

1.4 TERM/TYPE OF CONTRACT

The Government intends to award a 12-month, single-award BPA. The Government anticipates subsequent BPA calls to be placed against this BPA that will be Firm-Fixed-Price.

1.5 PERIOD OF PERFORMANCE

The period of performance for this BPA is one 12- month base period and 4 one-year options.

1.6 QUALITY CONTROL

The Contractor shall develop and maintain an effective quality control program to ensure the Contractor performs services in accordance with this SOW. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which the Contractor assures that the work complies with the requirement of the contract. After acceptance of the quality control plan, any proposed changes to Contractor Quality Control (QC) system shall require Contracting Officer’s acceptance.

1.7 RECOGNIZED HOLIDAYS

The Contractor is not required to perform services during federal holidays. Federal law (5 U.S.C.

6103) establishes public holidays for federal employees. Please note that most federal employees work on a Monday through Friday schedule. For these employees, when a holiday falls on a non-workday – Saturday or Sunday – the holiday usually is observed on Monday (if the holiday falls on Sunday) or Friday (if the holiday falls on Saturday). Direct billing/invoicing shall not be allowed for any Federal Government Holidays. Federal holidays are listed at the Office of Personnel and Management at https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays.

1.8 HOURS OF OPERATION

The Contractor is responsible for conducting business, between the hours of 8:00 am and 6:00 pm (Mountain time zone) Monday thru Friday except Federal holidays or when the Government has closed its facilities due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this SOW when the Government facility is operating. When hiring personnel, the Contractor shall keep in mind that stability and continuity of the workforce are essential. AmeriCorps observes all Federal Holidays, and the Contractor may not conduct business on such Holidays, unless mutually agreeable at the standard rate.

1.9 PLACE OF PERFORMANCE

The Contractor shall perform work at the AmeriCorps NCCC Aurora, Colorado Field Office located at 1500 E Oxford Ave Suite B. Aurora, CO 80014, or other designated testing locations within the immediate Aurora, CO, area as designated by the Aurora Field Office Director or Deputy Director for Operations.

1.10 TRAVEL

Travel is not required to perform the work, so no payment of travel expenses will be paid to the Contractor for routine travel to and from the Agency’s location. If mission needs require travel, travel must be pre-approved by the COR. All travel will be reimbursed in accordance with the Federal Travel Regulations (FTR).

1.11 CONTRACTING OFFICER REPRESENTIATIVE (COR)

The Contracting Officer (CO) will identify the Contracting Officer Representative (COR) by separate designation letter, which states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the O and Contractor of any deficiencies; coordinate availability of Government furnished property; and provide site entry of Contractor personnel. The CO has not authorized the COR to change any of the terms and conditions of the resulting contract.

1.12 IDENTIFICATION OF CONTRACTOR EMPLOYEES

All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. Contractor personnel shall identify themselves and/or obtain and wear badges. The Contractor shall also suitably mark Contractor products, documents or reports as produced by Contractor personnel, or that contractor participation was involved.

1.13 DATA RIGHTS

The Government has unlimited rights to all documents/material produced under this contract including but not limited to reports, native files, data, media, photography, and video, etc. For intellectual property developed under contract to AmeriCorps, the Government retains a non-exclusive, paid-up, royalty-free, irrevocable license throughout the world, allowing the Government to (a) use, disclose and reproduce the work in any medium of expression now known or subsequently developed, or (b) use the invention for Government purposes. The definition of “unlimited rights” is contained in Federal Acquisition Regulation (FAR) 27.401, “Definitions.” FAR clause 52.227-14, “Rights in Data-General” is hereby incorporated by reference and made a part of this BPA call. The Contractor shall return to the Government at the end of the performance period or when specified in this contract, all documentation and electronic data and information collected by the Contractor and generated in support of this contract.

The Contractor shall guarantee strict confidentiality of the information/data that it is provided by the Government during the performance of the task order. The Government has determined that the information/data that the Contractor shall be provided during the performance of the task order is of a sensitive nature.

The Contractor shall not release any information/data, in whole or in part, without the written consent of the COR. Any request for information relating to the award that is presented to the Contractor shall be submitted to the COR for approval. Personnel working on any of the tasks described may, at the Government’s request, be required to sign formal non-disclosure and/or conflict of interest agreements to guarantee the protection and integrity of Government information and documents.

The Contractor shall not release, publish, or disclose sensitive information to unauthorized personnel, and shall protect such information in accordance with provisions of the following laws and any other pertinent laws and regulations governing the confidentiality of sensitive information: 18 U.S.C. 641 (Criminal Code: Public Money, Property or Records)

1.14 ORGANIZATIONAL CONFLICT OF INTEREST

Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.15 FEDERAL INFORMATION SECURITY PROTOCOLS

As a federal agency, AmeriCorps is subject to and complies with the security and privacy requirements of the Federal Information Security and Modernization Act (FISMA) of 2014 and the Privacy Act of 1974. The Contractor must ensure that services and products provided under a contract or task order resulting from this solicitation comply with FISMA, the Privacy Act of 1974, AmeriCorps IT policies, and the Contractor security and privacy requirements. The Contractor must immediately report any condition that may indicate a breach of these policies and procedures to the COR. Failure to adhere to federal and AmeriCorps policies may result in adverse contractual actions.

Contractors are responsible for the security, integrity, and appropriate authorized use of their systems interfacing with the government and/or used for the transaction of any and all government business. The Government, through the Contracting Officer or COR, may require the use or modification of security and/or secure communications technologies related to AmeriCorps systems access and use. AmeriCorps requires that security procedures be monitored, verified, and validated by designated AmeriCorps personnel.

Access must be provided to the extent required to carry out a program of IT inspection, investigation, and audit to safeguard against threats and hazards to the integrity, availability, and confidentiality of customer AmeriCorps data and/or to the function of computer systems operated on behalf of customer agencies, and to preserve evidence of computer crime.

AmeriCorps, at its discretion, may suspend or terminate user’s access and/or use of any AmeriCorps access and systems for conducting business with any/or all contractors when a security or other electronic access, use, or misuse issue gives cause for such action. The suspension or termination may last until a time that AmeriCorps determines whether the situation has been corrected or no longer exists.

Information technology resources include, but are not limited to, hardware, application software, system software, and information (data). Information technology services include, but are not limited to, the management, operation (including input, processing, transmission, and output), maintenance, programming, and system administration of computer systems, networks, and telecommunications systems.

The Contractor shall be responsible for implementing sufficient IT security measures, to reasonably prevent the compromise of government IT resources for all interconnected government network or systems.

Services must be in compliance with applicable federal information security protocols, as due to US national security interests and the need to protect personally identifiable information (PII) that may be gathered about US citizens, US based companies, Government partners or others, the Contractor must be able to attest to the design of the electronic security protocols as well as the organizational protocols backing up the offering ensuring that data cannot be stolen, hacked, removed, or released by unauthorized parties. These protocols include:

NIST 800-37 Rev. 2 Risk Management Framework for Information Systems and Organizations: A System Life Cycle Approach for Security and Privacy

NIST SP 800-53 Rev 4, Security and Privacy Controls for Federal Information System and Organizations

NIST SP 800-171 Rev 1 Protecting Controlled Unclassified Information in Nonfederal Systems and Organizations

FIPS Publication 200, Minimum Security Requirements for Federal Information and Information Systems

FIPS Publication 199, Standards for Security Categorization of Federal Information and Information Systems and as specified in Federal Information Security Management Act (FISMA) of 2014 and others

Section 508 Compliance - adhere to or in compliance with the Electronic and Information Technology (EIT) protocols.

Federal Records and Retention Acts and Regulations, and Freedom of Information Act (FOIA) Laws and Regulations.

FAR 52.225-5 Trade Agreements.

1.16 KEY PERSONNEL:

1.17.1 Key personnel are those individuals essential to the successful performance of the contract. The following requirements related to Key Personnel must be met:

The Contractor shall assign those persons whose résumés are submitted with its proposal and who are identified in the Contractor’s proposal as Key Personnel. Not all Contractor employees assigned to the contract will be Key Personnel.

The personnel set forth below as proposed by the Contractor for this contract, or identified in the Contractor’s proposals as Key Personnel, shall comprise the minimum list of Key Personnel required to perform under this contract.

1.17.2 Required identification and qualifications for Key Personnel are listed below:

Experience and qualification

Project Manager

Demonstrated expertise in Federal Government financial management over programs with relevance to budget and/or accounting lines of business

Ability to prepare management, business, technical, and personnel reports, reviews and documents for internal and external use

Excellent oral and written communication skills Superior organizational skills and work ethic Demonstrated ability to lead teams in the field of expertise required by this contract Experience guiding projects with a minimum duration of 6 months in length that contain multiple parallel work streams Experience leading technical projects delivering on business priorities including stakeholder management.

Minimum Experience: 10 years’ experience pertaining to the areas required for this solicitation.

Experience and qualification

Driving Evaluator

Demonstrates expertise in the training and evaluation of motor vehicle operators

Possesses State of Colorado and/or other national certification that qualifies them to evaluate an operator.

Minimum Experience: 5 years’ experience pertaining to the areas required for this solicitation

1.17.3 Key Personnel Replacement Process

Key personnel may, with the consent of the contracting parties, be amended from time to time during the course of the contract to add or remove key personnel. A formal modification is only required when the key personnel are specifically named in the contract. This process only applies to the extent that the contract does not otherwise specify notice or personnel replacement obligations.

1.17.3.1 Government Request:

The Government may require replacement of key personnel in the instance of non-performance, misconduct, or alleged misconduct whose continued use under a contract is contrary to the best interests of the Government. Circumstances that support a request for replacement include but are not limited to performance that is inconsistent with the contract performance standards, terms and conditions, or violations of Federal laws, regulations, or agency conduct standards. The Contracting Officer’s Representative (COR) will give written notice to the Contractor of the need for substitution, including the circumstances surrounding the request for replacement. In accordance with FAR Part 1.602-2(b), the CO will ensure the Contractor receives impartial, fair, and equitable treatment; however, the CO is not required to investigate or validate allegations or wait until a final resolution of the circumstances surrounding the request for replacement before requiring substitution of key personnel.

Within twenty-four (24) hours of receiving notice, the Contractor shall respond to the Government’s request to replace key personnel and provide a plan for key personnel replacement. The Contractor shall provide key personnel replacement resume(s) to the COR(s) within Ten (10) business-days from receiving the Government’s request to replace key personnel. The resume(s) shall demonstrate that the qualifications of proposed replacement key personnel meet the qualifications stated in the SOW/SOW. The COR will, under normal circumstances, notify the Contractor, in writing, within two (2) business days of receiving key personnel replacement resume(s) if the Contractor provided replacement personnel is acceptable.

The Government reserves the right to disapprove of the proposed substitute(s) and negotiate with the Contractor for other key personnel replacement(s). Any Contractor replacement of key personnel must be done in consultation with the COR. The process for replacing key personnel as described above does not suspend the Contractor’s obligation to continue performance under the BPA.

1.17.3.2 Contractor Request

If the Contractor must substitute key personnel, the Contractor shall provide written notice to the COR and the CO two (2) calendar weeks before the proposed replacement date, whenever possible. At a minimum, the Contractor shall provide the Government with notice forty-eight

(48) hours before replacement. If the deadline for providing notice falls on Friday after 5:00 pm, a weekend, or on a Federal Holiday, the Contractor shall provide notice the next business day if more than forty-eight (48) hours. The notice shall state the circumstances necessitating the proposed substitution of the key personnel and shall provide resume(s) of proposed replacement key personnel for review and consultation. The Contractor shall demonstrate that the qualifications of the proposed substitute(s) meet the qualifications stated in the SOW/SOW. The Government reserves the right to disapprove the proposed substitute(s) and negotiate with the Contractor for other key personnel replacement(s). Assignment of key personnel must be done in consultation with the COR.

PART 2: GOVERNMENT FURNISHED MATERIALS, EQUIPMENT, AND SERVICES

2.1 SERVICES

No government services will be provided.

2.2 GOVERNMENT EQUIPMENT

The Government will provide the appropriate type of motor vehicle for each driver being evaluated and the necessary fuel to operate those vehicles for the purpose of operator evaluations. The typical vehicle used for evaluations will be the 15-passenger van.

2.3 MATERIALS

The Government will provide Standard Operating Procedures and Policies applicable to the Contractor’s specific role along with the appropriate GSA fleet training material and field specific training material presented to volunteers in the classroom. The field office will supply each evaluator with sufficient copies of the evaluation forms necessary to rate each vehicle operator being observed.

PART 3: CONTRACTOR FURNISHED ITEMS AND SERVICES

3.1 GENERAL

The Contractor shall furnish all supplies, equipment, facilities, and materials required to perform work under this contract except for items specified as Government furnished property, systems, and/or materials.

The Contractor shall provide all necessary personnel, administrative, financial, managerial, and non-personal services necessary to meet the service requirements as defined herein, except for items specified as Government furnished property, systems, and/or services.

The Contractor shall use proven methodologies to ensure all activities and deliverables are identified, documented, and tracked so that the Contractor’s performance can be continuously evaluated and monitored for timeliness and quality service.

The Contractor shall safeguard all Government equipment, information and property provided for Contractor use. At the close of each work period, the Contractor shall secure Government facilities, equipment, and materials.

The Contractor may be held liable (financially or otherwise) for lost, damaged or compromised equipment, materials or documentation that has been lost, damaged, or compromised while in the care of the Contractor. Liability will be based on the value of the equipment at the time of loss, impairment, or destruction in accordance with FAR 45.104.

All materials shall be procured in accordance with FAR 52.225-5 Trade Agreements.

As a general guide, the Contractor shall ensure all support is compliant with applicable Federal regulations and guidelines.

Personnel should possess strong verbal and written communication skills. Personnel not possessing these minimum requirements are deemed ineligible for nomination on this contract.

3.2 BACKGROUND INVESTIGATION

The AmeriCorps Personnel Security Office will conduct a background investigation on Contractor’s employees, performing work in support of this contract.

PART 4: SPECIFIC TASKS

4.1. GENERAL

4.1.1. The Contractor shall provide general and project management support for the overall execution of all aspects of the contract tasks.

4.1.2. The Contractor shall attend a post award conference, if applicable, convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5.

4.1.3. The Contractor shall conduct a contract Kick-off meeting which covers 100% of anticipated Contractor tasks required to meet contractual requirements within ten (10) business days of contract all award. The Contractor shall take minutes and provide copies to the Government after the meeting takes place.

4.1.4. The Contracting Officer (CO), Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the

Contractor's performance. At these meetings the CO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems being experienced, if any. The Contractor shall take appropriate action resolve outstanding issues. These meetings shall be at no additional cost to the Government.

4.1.5. The Contractor shall provide evaluators in numbers sufficient to conduct needed services in the time set forth by the Aurora Field Office. These evaluators must possess the necessary State of Colorado or nationally recognized certifications that would confirm the capability to provide effective operator evaluations.

4.1.6. The Aurora Field Office will supply the Contractor with dates slated for evaluation and the number of evaluations to be performed.

4.1.7. Evaluations will be conducted within or immediately adjacent to Aurora, CO.

4.1.8. Evaluations will be conducted with government-owned vehicles such as 15 passenger vans, mini vans, sedans, half ton pickup and three-quarter ton pickup trucks. The Auror Field Office will determine the type of government vehicles to be used during the evaluations.

4.1.9. The Contractor will perform evaluations using a timeline and route prescribed by the Aurora Field Office to promote effective and efficient evaluation of operators. Each evaluation will be no less than 30 minutes per operator.

4.1.10. The Contractor shall provide the evaluations in writing to campus staff using standard evaluation forms provided by the Aurora Field Office. Each form must be completed in full by the evaluator to be considered acceptable and the service to be deemed complete Any corrections will be at the expense of the Contractor. See separate attachments, Aurora Driver Agreement and Aurora Road Test.

PART 5: DELIVERABLES

The Government expects the following deliverables to be provided via email using Microsoft Office Suite applications, .pdf, or other software and/or web-based tools as specified.

Item No.

Deliverable Objective Format Due (in business days)

Recipient

1 Meeting Agenda Overview of topics, the Contractor will include in the meeting.

Microsoft (MS) PowerPoint

Two (2) days prior meeting

CO, COR,

PO

2 Meeting Minutes Electronic record of meetings designated by the COR.

These typically include weekly team meetings and stakeholder meetings. Minutes include key action items, attendees, and detailed narrative (# pages dependent upon meeting content, but typically two to ten pages) Note: a stakeholder engagement registry is retained separate from the minutes.

MS Word, MS Excel, or PDF

Three (3) days after meeting

COR

3 Meeting Materials

Materials, e.g., charts, spreadsheets, project schedules, etc. to be discussed in the meeting

MS Word, MS PowerPoint, MS Excel, MS Project

One (1) day prior to the meeting

CO, COR,

PO