Client SSJ 143051-25-0108_Redacted.pdf

This document is a Single Source Determination form for a one-year service agreement with Agilent Technologies for technical support of scientific equipment at the NOAA Southwest Fisheries Science Center (SWFSC). The service includes virtual tech support for hardware and software, same-day remote repair, onsite repair visits with travel and labor costs, use of OEM parts for repairs, and annual preventative maintenance. The solicitation requires technicians be certified by Agilent Technologies, and market research was conducted using GSAAdvantage listings, which only included Agilent Technologies as a vendor. The document justifies the single-source procurement based on the specific technical certification and software update requirements that are not available through third-party vendors.