Client Reference Form.docx
DOCX document 16 KB Posted
- Attached to
- Digital Delivery workflows
- Solicitation number
- MDT-315330-NO
- Issued by
- Montana
About this file
The Client Reference Form is a document associated with the Montana Department of Transportation's digital workflow project, designed to capture detailed performance evaluations from previous clients of a potential vendor. The form provides a structured mechanism for reference contacts to rate a company's performance across six key dimensions, including project delivery, resource allocation, service knowledge, business relationship quality, communication effectiveness, and overall recommendability. Each dimension is scored on a 0-4 scale, with 4 representing the highest level of performance and 0 indicating a complete failure to meet expectations.
The reference form is part of a procurement process for a project seeking a vendor to research, develop, and document digital workflows and best practices for the Montana Department of Transportation. While specific financial details are not provided in this document, the reference form suggests that the evaluation of potential vendors will include a comprehensive review of past performance, with up to 20 points available based on reference ratings. The form requires the reference provider to have comprehensive knowledge of the vendor's previous project work and be a responsible party within the organization where the work was performed.
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Other files
| File | Type | Posted |
|---|---|---|
| 1165843-event.pdf | ||
| CLIENT REFERENCE FORM Directions.docx | DOCX document |
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Text version
Client Reference Form
Offeror Information
| Company Name (Offeror): |
| Name of Project: |
Company (Offeror) Address:
Client Information
| Organization Name (Client): |
| Organization Address: |
| Person Providing the Reference: |
| Title: |
| Phone Number: |
| Email address: |
Reference Signature & Date:
The person providing the reference, as identified above, must provide the following information. This person must be a responsible party of the organization for which the work was performed. This person should have comprehensive knowledge about the project and the company's (Offeror) role and responsibilities within the project.
Your response will be used as part of the Offeror's response. A maximum of 20 of points are available based on your ratings.
1. Briefly describe the services provided by the company identified above.
2. Rate each of the following concerning this company’s performance using the ratings from 0-4 below:
4 – Strongly Agree/Very Positive 3 – Agree/Positive 2 – Neutral 1 – Disagree/ Negative 0 – Failed Rating
_____ A. This company ensured the project deliverables were completed on time and within the agreed budget.
_____ B. This company provided the appropriate resources to the project.
_____ C. This company was knowledgeable in providing the services.
_____ D. The business relationship with this company was positive and cooperative, versus negative and adversarial.
_____ E. This company provided open, timely communications, and was responsive to our needs and requirements.
_____ F. I would choose to work with this company again.
File details come from the government source that posted it. Updated .