City of Charlotte Inclusive Bonfire Instructions.pdf

PDF 144 KB Posted

Attached to
CATS Boiler and Chiller Maintenance and Repair Services
Solicitation number
269-2027-1769
Issued by
Mecklenburg County, Cleveland Town, North Carolina

About this file

This is a procurement portal instruction document issued by the City of Charlotte, North Carolina, detailing submission procedures for an RFP soliciting preventative maintenance and repair services for boiler and chiller systems at CATS (Charlotte Area Transit System) facilities. The City of Charlotte is seeking qualified vendors to provide comprehensive maintenance, repair, and optimization services for existing boiler and chiller equipment, including brands such as Trane, Pulse, Aalon, Carrier, and Lochinvar. The selected vendor must employ certified technicians with access to proprietary parts and may be responsible for potential upgrades and installations as needed. All proposals must be submitted electronically through the Bonfire e-Procurement Portal (https://charlottenc.bonfirehub.com) on or before the posted due date, with vendors advised to allow sufficient time for document uploads and submission finalization, ideally one or more business days prior to the deadline.

The document provides registration and submission instructions for interested vendors, requiring all parties to register on the Bonfire portal to access solicitations and participate in bidding activities. All solicitation questions must be submitted electronically through the Vendor Discussions section under Project #269-2027-1769, and vendors are responsible for monitoring the portal for any addenda or changes to project documents. The portal is compatible with Microsoft Edge, Google Chrome, and Mozilla Firefox, with JavaScript and browser cookies enabled. Technical support is available through Bonfire's help forum, email (Support@GoBonfire.com), or telephone (1-800-354-8010). No specific pricing information, set-asides, contract term, or award date is provided in this instruction document.

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CITY OF CHARLOTTE PROCUREMENT PORTAL INSTRUCTIONS

THE FOLLOWING PROJECT IS HOSTED ON THE CITY OF CHARLOTTE’S PROCUREMENT PORTAL

PROJECT #: 269-2027-1769 PROJECT NAME: CATS BOILER AND CHILLER MAINTENANCE AND

REPAIR SERVICES

PROJECT LINK: https://charlottenc.bonfirehub.com/opportunities/157109

CITY OF CHARLOTTE BONFIRE PORTAL

The City of Charlotte is currently utilizing a new electronic solicitation Procurement Portal (https://charlottenc.bonfirehub.com) to post solicitations, receive vendor submissions, and communicate with vendors interested in participating in solicitations being conducted with the use of the new Procurement Portal.

Interested Vendors must register through the Procurement Portal to access these solicitations and participate in solicitation activities.

HOW TO REGISTER

All vendors wishing to view and participate in solicitations on the Procurement Portal must register here -https://charlottenc.bonfirehub.com/login. Once you are registered, you may access solicitations, submit questions, and submit responses to solicitations (e.g. Bids, Proposals, Quotes, etc.)

QUESTIONS

All solicitation questions must be submitted electronically to https://charlottenc.bonfirehub.com through the Vendor Discussions section under the respective Project.

SUBMISSION INSTRUCTIONS

All submissions must be submitted electronically via the Procurement Portal https://charlottenc.bonfirehub.com/opportunities, under the respective Project.

Your submission must be uploaded, submitted, and finalized prior to the Project’s posted due date. The City strongly recommends allowing sufficient time to complete this process (ideally one or more business days prior to the deadline) to begin the uploading process and to finalize your submission. Uploading large documents may take time, depending on the size of the file(s) and your Internet connection speed.

BROWSERS

The Bonfire portal can be accessed using Microsoft Edge, Google Chrome, or Mozilla Firefox. Javascript must be enabled. Browser cookies must be enabled.

SUPPORT

For technical questions, visit Bonfire’s help forum at https://vendorsupport.gobonfire.com/hc/en-us

Contact the Bonfire support team at Support@GoBonfire.com or by calling 1-800-354-8010.

To get started with Bonfire, watch this five-minute training video:

Vendor Registration and Submission [VIDEO] – Bonfire Vendor Support (gobonfire.com)

Note: It is the Company’s responsibility to check the City of Charlotte’s Procurement Portal for any addenda or changes to this Project. Search for Bid # 269-2027-1769 to find if any documents or changes have been posted.

https://charlottenc.bonfirehub.com/opportunities/157109 https://charlottenc.bonfirehub.com/ https://charlottenc.bonfirehub.com/login https://charlottenc.bonfirehub.com/ https://charlottenc.bonfirehub.com/opportunities https://vendorsupport.gobonfire.com/hc/en-us mailto:Support@GoBonfire.com https://vendorsupport.gobonfire.com/hc/en-us/articles/6796500613655-Vendor-Registration-and-Submission-VIDEO-

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