CISCO SMARTNET APPENDIX A FINAL.xlsx

This is a Cisco SmartNet service appendix listing managed equipment and maintenance contracts for the University of Southern Mississippi. The document details 108 individual Cisco networking and computing products with associated service and support contracts scheduled to begin October 1, 2026, and end September 30, 2027. The products encompass a comprehensive range of enterprise-grade infrastructure including network switches (Catalyst and Nexus series), firewalls (Firepower 1010 NGFW), wireless controllers (Catalyst 9800), unified computing systems (UCS), and collaboration endpoints (IP phones). Service levels vary across the inventory, including 8X5XNBD (business hours next business day), 24X7X4 (24-hour service with 4-hour response), SNTC (SmartNet Total Care), SSSNT (solution support), SSC4P (Cisco Small Systems Collaborative Performance), and SWSS (Software Subscription Service). The bid submission deadline is October 7, 2026, with contract execution for the 2026-2027 fiscal year.

The appendix specifies individual service levels and SKU identifiers for each asset, enabling precise tracking of maintenance coverage and support obligations. Multiple contract numbers are referenced throughout (205050653, 205721279, 205390994, 205096392, and others), indicating these devices may be distributed across several internal purchase orders or departmental budgets. Subscription licenses are included for AnyConnect VPN (25 and 250 user tiers) and Cisco Identity Service Engine (both Essentials at 25,000 units and Advantage at 250 units), representing substantial software licensing commitments. The comprehensive nature of this inventory suggests a major technology infrastructure renewal or consolidation initiative, with all equipment aligned to the same contract term and maintenance period for simplified lifecycle management and budget forecasting.