CHR26009-SCHCUL_CLI_ad1.pdf
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- Attached to
- School Culture and Climate Staff
- Solicitation number
- CHR26009-SCHCUL&CLI
- Issued by
- New Castle County, Delaware
About this file
This addendum to Request for Proposals (RFP) CHR26009 issued by Christina School District in Delaware provides clarifications and answers to vendor questions regarding the School Culture and Climate Staff contract. The District seeks to procure Hall Monitors, Time-Out Monitors, and In-School Suspension Staff services with an anticipated need of approximately one position per school, operating 5-7 hours per student day for the duration of one school year. The deadline for questions was April 22, 2026 at 12:00 noon EST, with written answers posted May 6, 2026, and proposals due May 20, 2026 at 2:00 PM EST. Contract award is estimated by June 30, 2026, with the contract term beginning July 1, 2026 for three years plus two optional one-year renewal periods. Vendor staff will have access to email, Google platform, and read-only access to student information systems including Infinite Campus, IEP Data Service Center, and Schoology, along with general school supplies and computer access as needed. The District will manage all student health information and records, provide access and assistance to documentation platforms, and indicate days when vendor staff may participate in professional learning beyond regular student days.
Pricing is submitted on an hourly rate basis as the all-inclusive cost per employee, with incumbent vendors currently providing services at rates ranging from $28.50 to $47.90 per hour. The four incumbent vendors are A Friend of the Family, Aveanna Staffing Services, Delta T Group, and Positive Directions, with positions currently 90-100 percent filled. The approved annual budget for this program is $1,500,000.00, and historical usage ranges from approximately 925 to 1,295 contracted staff hours. Schools historically select their preferred vendors, and assignments will continue to be distributed through school selection. The District indicated satisfaction with current incumbent suppliers and reserves the right to award the contract to multiple vendors. Vendors must provide weekly monitoring and supervision of hired staff, maintain regular contact with school teams, track service delivery metrics co-created with the District, and provide monthly documentation and quarterly subcontracting reports.
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| File | Type | Posted |
|---|---|---|
| CHR26009-SCHCUL_CLI_rfp.pdf |
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Text version
Together, Educating Every Student for Excellence
DATE: May 6, 2026
TO: All Offerors
FROM: Trenda Broadnax Procurement Specialist
SUBJECT: ADDENDUM TO RFP - CONTRACT NO. CHR26009
SCHOOL CULTURE AND CLIMATE STAFF
ADDENDUM #1 Questions & Answers
Questions Answers
1 Will the district provide report templates and necessary testing materials/equipment for evaluations for agency staff?
No, the evaluations are to be conducted using the vendor’s process.
2 Will agency staff have access to internal student database systems to review and update student progress?
Staff will have an email, access to the Google platform, and they may have read-only access to the student information systems.
3 Will the district put agency staff through NCI training?
No
4 Will agency staff ever have to provide services in the student’s home?
CONTRACT NO. CHR26009
Questions & Answers
5 Please clarify how needs for contractors will be distributed to vendors post-award?
Who is the main point of contact from the district?
Historically, schools have selected the vendor with whom they will work.
Student Services’ Department
6 How will vendors be scored against the evaluation criteria?
Please explain how points are allocated for pricing. (i.e. lowest bill rate receives maximum points, and next lowest vendor receives a prorated amount; lowest bill rate receives maximum points, and the next lowest vendor receives a predetermined amount of points)?
The lowest bill rate received the maximum points, with the highest bill rate receiving lower points.
7 Please can district provide the following information around usage:
a) Historical usage by labor category
b) Contracted staff hours by year
c) Total spend by year
d) Current budget for this program
e) Anticipated volume of contract staff
f) Typical workday hours for each labor category
g) Average length of assignment a.
b. Approximately 925 – 1,295 hours
c. The approved spend $1,500,00.00
d. $1,500,000.00
e. One per school
f. 5 - 7 hours per student day
g. One school year
8 May we submit exceptions to contract terms and conditions?
Yes, use attachment #3
9 What is the expected amount of full-time, vendor supplied Hall Monitors, Time-out Monitors, and In-School Suspension Staff needed during the 2026-27 SY?
About 5 - 7 hours per student day
10 Can the district please provide the total amount of full-time, vendor supplied Hall Monitors, Time-out Monitors, and In- School Suspension Staff during the 2025-
26 SY?
There is no total time available Each staff member served about 5 - 7 hours per student day
11 Can the district please describe the supplies and materials that contracted providers will have access to at the district? (district computer access, testing material, office supplies, software/programs etc.)?
Computer and general school supplies, as needed
12 Will the District be managing and maintaining all student health information/records?
Yes
13 Can you please provide a list of incumbent vendors and their bill rates?
A Friend of the Family, Aveanna Staffing Services, Delta T Group, and Positive Directions
Rates Range: $28.50 - $47.90
14 What documentation platform does the district utilize (e.g., IEP management system), and will access/training be provided?
Infinite Campus - student information system, IEP Data Service Center - data warehouse for students Schoology - coursework
School staff may assist the vendor with access to these platforms
15 Are contractors required to attend staff meetings, professional development, or district trainings?
The school administrator will indicate the days that vendor staff may access professional learning aside from the regular student days.
16 Are extended school year (ESY) services included in this RFP?
17 If multiple vendors are awarded, how will assignments be distributed (e.g., rotation, best value, first-come submission)?
Historically, schools have selected the vendor with whom they will work.
18 Are you satisfied with the incumbent suppliers?
If not, what are you unsatisfied with?
Yes
19 What percentage of the positions are currently filled?
90-100%
20 What travel between schools is expected for these providers?
This has not been the case previously;
however, it could be considered, given the need.
21 Would Registered Behavior Technicians be considered for this solicitation?
If so, does the district have BCBAs to provide supervision for the providers certification hours?
No, that is not the plan.
22 RFP mentions that the vendor will provide weekly monitoring and supervision of their hired staff. Is the district able to elaborate what the expectation is and provide clarity?
The vendor should maintain a collegial, familiar relationship with the school team and visit their staff regularly to gather feedback and provide input. School administrators may also hold regular check-in meetings to review services and make adjustments as needed.
23 RFP mentions that vendor will track service delivery and provide the district with monthly documentation?
Will district provide what metrics they are looking to have tracked or is this to be built out by vendor?
This will be co-created with the vendor and the district, and may include metrics such as the attendance of students assigned daily, reasons for referral, activities completed by the vendor, behavior data for students, number of unique students per week, number of days assigned and attended each week/month, etc.
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