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This document is a request for information from the Consumer Financial Protection Bureau seeking information on available diversity, equity, inclusion, and accessibility training courses, facilitated group dialogue sessions, and measurement capabilities. Interested parties are asked to respond with information on their relevant products and services no later than March 14, 2024 via email to Nicholas Olson. This request is not a solicitation and the Bureau will not pay costs associated with responding; any information provided will become the Bureau's property and may be subject to public records requests.

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CONSUMER FINANCIAL PROTECTION BUREAU

Request for Information Regarding Available Products, Services, and Trainings Currently Available for Diversity, Equity, Inclusion, and Accessibility (DEIA) Training Courses and

Measurement Tools

AGENCY: Consumer Financial Protection Bureau

ACTION: Request for Information (RFI)

SUMMARY:

The Consumer Financial Protection Bureau (CFPB or the Bureau) is a 21st century agency that implements and enforces Federal consumer financial law and ensures that markets for consumer financial products are fair, transparent, and competitive. The Bureau has 1,676 employees, of whom 323 are supervisors. There are 1,056 employees who are assigned to the headquarters in Washington, D.C. In the

Midwest Region there are 104 employees who are assigned to the office in Chicago. In the Northeast

Region there are 125 employees assigned to the office in Manhattan, NYC. In the Southeast Region, there are 117 employees assigned to the office in Atlanta and in the West Region there are 111 employees assigned to the office in San Francisco. There are 64 employees who have unassigned locations. As a result of our dispersed workforce, the Bureau is seeking a combination of in person, virtual and hybrid trainings to be offered to Bureau staff.

REQUEST FOR INFORMATION (RFI):

Specifically, the Consumer Financial Protection Bureau seeks information regarding DEIA training, facilitated group dialogue sessions and measurement capabilities that can address the following questions:

1. What vendors can conduct DEIA training at the Bureau to include equity and cultural communications courses for staff? Must have capacity to deliver accessible 508 conformant training and informational content using multiple training modalities to accommodate the

Bureau’s staff who are in all geographic areas of the continental United States.

Modalities to be used for the diversity and inclusion training may include:

a. Classroom in-person workshops or presentations;

b. Online training based on the in-person content;

c. Hybrid trainings upon request

d. Webinars (both synchronous and asynchronous);

e. Self-paced online, asynchronous training; and

f. E-mail spurts, bulletin announcements, and short video clips.

2. What vendors can host facilitated dialogue sessions which include cohort and individual group/offices. The facilitators will be expected to support participants to do their best thinking around the identified topics, and to create an environment where everyone is encouraged to participate, understand one another’s point of view, and share responsibility in the process.

3. What products and services are available to provide measurement tools and assessments for

DEIA data which include strengths finder, tools, and instruments for measuring data in order to cultivate new habits and create behavior change (internally and externally).

SUBMISSION INSTRUCTIONS:

If your organization has the requisite expertise and can provide information, services, or products to address the above questions— please submit a Capabilities Statement in accordance with the instructions below. Specifically, your capabilities statement should also address all the following:

1. Vendor’s name, address, Unique Entity Identifier (UEI) number, SAM.gov registration status

(e.g. Active / Inactive / Unregistered) point of contact, phone number, and e-mail address;

2. Whether you are a GSA Schedule vendor, and, if applicable, your GSA Schedule Contract

Number;

3. A description of your firm’s expertise to perform the objectives described in the Request for

Information section (please address the three (3) areas in the RFI section, above, and provide details regarding whether your firm can perform any/all of those objectives);

4. Examples of recent/relevant work done in the public, private, and/or nonprofit sectors related to the objectives described above in the RFI section, above;

5. Vendor's small-business size status, including whether the vendor is a woman-owned, minority-owned, or Service-Disabled Veteran-Owned Small Business (SDVOSB); AND

6. A description of effort to ensure that all multimedia is supported with synchronized closed captioning per 508 requirements.

The written response to this notice shall be limited to ten (10) pages, not including any relevant attachments.

Interested parties or vendors are asked to respond no later than 5:00 p.m. Eastern Time on

Thursday, March 14, 2024. Responses shall be sent via e-mail to Nicholas Olson at

Nicholas.Olson@cfpb.gov. All information in response to this RFI must be sent via e-mail in Adobe

Acrobat (.pdf) or Microsoft Word format.

Please Note: This RFI is not a request for proposal or quote and does not imply an obligation on the part of the Bureau to purchase services or issue a solicitation(s) for such services. The Bureau will not pay for any information or administrative costs incurred in responding to this RFI. All costs associated with responding to this RFI will be solely at the respondents’ expense. Any information provided to the

Bureau in response to this RFI will become the property of the Bureau and, in addition, may be subject to disclosure under a Freedom of Information Act (FOIA) request.

mailto:Nicholas.Olson@cfpb.gov

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