CFP-14-R-00006.pdf

3 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552

CONSUMER FINANCIAL PROTECTION BUREAU

WASHINGTON, D.C. 20552

Date: May 15, 2014

TO: Interested Offerors

SUBJECT: Request for Proposal; RFP # CFP-14-R-00006, Diversity Compliance

Support Services

Dear Contractor:

The purpose of this Request for Proposal (RFP) is to acquire diversity compliance contractor support services for the Consumer Financial Protection Bureau (“CFPB”). The CFPB is requesting proposals in compliance with the attached Statement of Work (SOW), detailing how the contactor will support the CFPB in this regard.

The CFPB hereby issues a combined synopsis/solicitation for commercial items issued on

FedBizOpps using the policies contained in FAR Part 12 – Acquisition of Commercial Items to obtain contractor services in support of this requirement.

Pursuant to FAR 12.603, this is a combined synopsis/solicitation for commercial items, issued on

FedBizOpps.gov using full and open competitive procedures. Based upon an evaluation of proposals received in response to this RFP, the CFPB intends to award a single Indefinite

Delivery/Indefinite Quantity contract; however, the CFPB reserves the right to award multiple

ID/IQ contracts or none.

In accordance with FAR 12.603:

(i) This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice.

This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued.

(ii) The solicitation number is CFP-14-R-00006. This solicitation is being issued as a Request for Proposals (RFP).

(iii) The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-73, effective April 29, 2014.

(iv) This solicitation is not issued as a small business set-aside.

Request for Proposal Number CFP-14-R-00006 Diversity Compliance Support Services

4 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552

(v) See the attached file for a list of contract line item number(s) and items, quantities and units of measure.

(vi) See the attached file for a description of the requirement for the items to be acquired.

(vii) See the attached file for the dates and places of delivery and acceptance.

(viii) The provision at 52.212-1, Instructions to Offerors-Commercial, as set forth in the attached file, applies to this acquisition. See this provision and its addendum in the attached file for, among other things, a list of what must be submitted as part of a proposal.

(ix) The provision at 52.212-2, Evaluation-Commercial Items, as set forth in the attached file applies to this acquisition. See this provision in the attached file for the specific evaluation criteria.

(x) Offerors shall include a completed copy of the provision at 52.212-3, Offeror

Representations and Certifications-Commercial Items, with the submitted proposal.

(xi) The clause at 52.212-4, Contract Terms and Conditions-Commercial Items, applies to this acquisition, as does an Addendum to 52.212-4. See the attached file for the specific text.

(xii) The clause at 52.212-5, Contract Terms and Conditions Required to Implement Statutes or

Executive Orders-Commercial Items, applies to this acquisition. See the attached file for the specific text and a list of additional FAR clauses applicable to this acquisition.

(xiii) See the attached file for additional contract requirements and terms and conditions.

(xiv) DPAS is not applicable to this acquisition.

(xv) Proposals must be submitted no later than the Response Date, which is 4:00 p.m.

Eastern Time, on June 18, 2014. Proposals must be submitted by email to the email addresses of both of the points of contact listed below.

(xvi) The names, telephone numbers, and email addresses of the individuals to contact for information regarding this solicitation are listed below as the Primary and Secondary Points of

Contact.

IMPORTANT: Please ensure that your proposal includes: 1) a completed version of the template entitled “Pricing Model” set forth in Section II of this RFP, and 2) the items set forth in paragraphs (b)(1) through (b)(11) in the 52.212-1 Instructions To Offerors -

Commercial Items (July 2013) clause set forth in the attached file.

The following are the points of contact for this RFP:

5 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552

CFPB Contracting Officer:

NICHOLAS OLSON

OFFICE OF PROCUREMENT

CONSUMER FINANCIAL PROTECTION BUREAU (CFPB)

1700 G STREET, NW

ROOM 6006-E

WASHINGTON, DC 20552

(202) 435-7621

E-mail Address: Nicholas.Olson@cfpb.gov

CFPB Contract Specialist:

MATTHEW CHMIELEWSKI

OFFICE OF PROCUREMENT

CONSUMER FINANCIAL PROTECTION BUREAU (CFPB)

1700 G STREET, NW

ROOM 6006

WASHINGTON, DC 20552

(202) 435-9531

E-mail Address: Matthew.Chmielewski@cfpb.gov

Questions concerning this RFP must be submitted by e-mail to both Nicholas.Olson@cfpb.gov and Matthew.Chmielewski@cfpb.gov by 4:00 p.m. Eastern Time on Wednesday, May 28, 2014. The proposal shall not exceed the page limits outlined in this document.

All responses to this request must be submitted no later than 4:00 p.m. Eastern Time on

Wednesday, June 18, 2014.

The CFPB greatly appreciates your attention to this requirement.

Sincerely, /Signed/

Nicholas Olson

Contracting Officer

Enclosures mailto:Nicholas.Olson@cfpb.gov mailto:Vanessa.DelToro@cfpb.gov

6 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552

REQUEST FOR PROPOSAL (RFP) CFP-14-R-00006

STATEMENT OF WORK Section I

1.0 Background

2.0 Objective

3.0 Scope

4.0 Place of Performance

SOLICITATION PROVISIONS Section II o 52.212-1, Instructions to Offerors – Commercial Items o Evaluation Criteria o Non-Price Submission Instructions o 52.212-3, Offeror Representations and Certifications – Commercial Items o 52.217-5 Evaluation of Options o 52.216-27 Single or Multiple Awards o 52.209-7 Information Regarding Responsibility Matters

CONTRACT CLAUSES Section III o 52.212-4, Contract Terms and Conditions – Commercial Items o Addendum to 52.212-4 o 52.212-5 Contract Terms and Conditions Required to Implement Statutes and Executive Orders o 52.216-18 Ordering o 52.216-19 Order Limitations o 52.216-22 Indefinite Quantity o 52.217-9 Option to Extend the Term of the Contract o 52.227-17 Rights in Data – Special Works o 52.227-16 Additional Data Requirements o Additional Contract Terms and Conditions

ATTACHMENTS Section IV

ATTACHMENT 1 Task Order 0001 Request for Proposal and Statement of Work:

Performance Management Review

ATTACHMENT 2 Non-Disclosure Agreement

ATTACHMENT 3 Past Performance Questionnaire (Separate Microsoft Word document)

ATTACHMENT 4 CFPB Service Provider Third Party Self-Assessment

7 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552

SECTION I - STATEMENT OF WORK

Statement of Work (SOW) for Diversity Compliance Support Services

1.0 BACKGROUND

The Consumer Financial Protection Bureau’s (“CFPB” or “the Bureau”) is interested in evaluating personnel practices related to performance ratings, compensation, and hiring. The

CFPB Legal Division (“LD”) is tasked with evaluating these personnel practices in order to develop the Bureau’s position in potential litigation as well as to ensure compliance with law and

Bureau policies. The LD seeks an expert who may be required to assist in the evaluation or validation of data, development of cost analysis and litigation risks, creation of compliance management systems, and assistance with expert testimony.

2.0 OBJECTIVE

The CFPB seeks to establish an Indefinite-Delivery Indefinite-Quantity (ID/IQ) contract to obtain diversity compliance support services to support the LD regarding the matters described above in Section 1.0. The Contractor may review and conduct statistical analyses of non-compliance with law or Bureau policy. The Contractor may provide advice and reporting on litigation risks, settlement options, and recommendations on all matters concerning developing and implementing performance management, compensation, and hiring systems and practices that ensure compliance with Federal law and Bureau policy.

3.0 SCOPE

The scope of work is comprised of support services relating to three (3) components:

Performance Management (Component A)

Compensation (Component B)

Hiring (Component C)

The Contractor will review relevant documents, data, and other materials provided by LD staff, perform the appropriate analyses, and/or develop reports regarding, but not limited to, the topics described herein. In general, it is anticipated that each component may be broken down into various phases, as described in more detail below, and may include optional tasks or related services, as required. The Contractor may be tasked to perform any relevant diversity compliance support services relating to the three Components listed above. The specific tasks noted below are provided as examples.

Component A: Performance Management

Performance Management Phase 1

8 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552

At the direction of the Bureau, the Contractor may be tasked with reviewing statistical analyses provided by the CFPB concerning performance ratings in order to validate existing statistical analyses and to develop a remediation plan, as appropriate. The remediation plan may include recommendations and options for settlement support by detailed cost analyses to determine the implications of various options as well as recommendations and options for settlement.

The Contractor will be expected to discuss its findings and explain the basis for them with the

LD and/or other CFPB staff, provide answers to any questions posed by LD staff concerning the applicability of the assessment to specific Bureau employees, and assist LD staff in preparing for an appropriate response in any forum.

PERFORMANCE MANAGEMENT PHASE 1 POTENTIAL DELIVERABLES

(this list is not intended to be comprehensive)

Written validation memo

Written cost analysis

Written recommendations for settlement

Written remediation plan

Performance Management Phase 2

The Contractor may be tasked with providing support in labor and/or management working groups, as necessary to help identify attributes of a model performance management system that enhances parity and is tailored to the CFPB’s workforce.

Additionally, the Contractor may be tasked with developing a compliance management system in order to provide a structured review of ratings entered for employees representing different groups prior to finalization of rating. The Contractor may be required to explain the construction and thinking behind such a new compliance system. Where system or tools can be provided for conducting the envisioned structured review as part of the compliance management system, the

Contractor may be tasked with developing a system and supporting materials (e.g., job aids) for ongoing use by internal CFPB staff.

PERFORMANCE MANAGEMENT PHASE 2 POTENTIAL DELIVERABLES

Support labor and/or management working groups

Written compliance management system

Assistance in implementing the compliance management system

Supporting materials for ongoing CFPB use

Automated system and tool for the ongoing conduct of compensation review at the individual and/or group levels

Performance Management Phase 3

9 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552

As directed by the Bureau, the Contractor may be tasked with preparing one or more reports that analyze and assess expert opinions related to ratings data that may be presented by other parties in litigation. Reports shall be based on the Contractor’s review and analysis of those opinions.

Also, the Contractor may be required to prepare and make key personnel available to be deposed by opposing counsel and to assist the LD in preparing for any deposition of an opposing expert.

The Contractor may also be required to prepare and make key personnel available for testimony in any forum to include arbitration.

PERFORMANCE MANAGEMENT PHASE 3 POTENTIAL DELIVERABLES

Written expert report

Deposition preparation and testimony

Expert opinion testimony

Component B: Compensation

Compensation Phase 1

The Contractor may be tasked with conducting statistical analysis of the CFPB’s compensation for its employees in order to determine whether there are any indications of a disparity based on

(1) race/ethnicity, (2) gender, (3) age, (4) national origin, and/or (5) other identifiers, as directed by the Bureau. The Contractor may be required to identify contributing factors that may account for any perceived disparity, and include in its analysis previous salary, salary set on initial appointment, and any changes to salary that may be a relevant factor to include changes caused by promotion or reassignment.

In order to effectively analyze the substance and potential impact of its findings, the Contractor must have resources on hand to perform the following activities:

Review, analyze, and assess the quantitative factors relied on for salary determinations, including current salary and salary at time of hire. Such analyses will be performed based on data provided by the CFPB and shall support data-based conclusions on the distributions of employee compensation across:

o Functional units (e.g., Division or office-level analyses);

o Demographic characteristics of employees, including bargaining unit status, race/ethnicity, gender, age and national origin.

o Interaction effects, as appropriate, between variables impacting results.

Perform detailed cost analyses to determine the implications of various options for redressing any action that may have adversely impacted group members, should the prior analyses suggest/recommend need for such action.

The Contractor may be required to discuss its findings and explain the basis for them with LD staff, provide answers to any questions posed by LD staff concerning the context in which any

10 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552 observed disparities occurred, and assist LD staff in preparing for an appropriate response in any forum.

COMPENSATION PHASE 1 POTENTIAL DELIVERABLES

Written report of findings and conclusions (based on the statistical analysis).

Written cost analysis

Written recommendations for settlement

Compensation Phase 2

The Contractor may be tasked with reviewing and validating individual initial pay-settings for current CFPB employees to determine whether the outcome is consistent with the current pay-setting tool and to determine whether the factors were consistently applied.

The Contractor may also be tasked with identifying any recommendations for changes to the current pay-setting process and/or application thereof, based on results of Compensation Phase 1 and/or Compensation Phase 2.

COMPENSATION PHASE 2 POTENTIAL DELIVERABLES

Written report addressing each pay-setting

Written memo of recommendations

Compensation Phase 3

The Contractor may be tasked with reviewing and validating the Bureau’s current compensation review process and any changes to salary that are not the result of reassignment or pay-for-performance in order to determine whether there is any disparity based on (1) race/ethnicity; (2) gender; (3) age; or (4) national origin, and identify any contributing factors that may account for any observed disparity. Additionally, the Contractor may be required to perform qualitative data analysis, e.g., file review, of information supporting the quantitative data (i.e. initial pay-setting documents).

COMPENSATION PHASE 3 POTENTIAL DELIVERABLES

Written Report

Compensation Phase 4

The Contractor may be tasked with developing a compliance management system in order to provide a structured review of all pay-setting determinations prior to finalization of pay. The

Contractor may be required to explain the construction and thinking behind such a new compliance system. Where system or tools can be provided for conducting the envisioned structured review as part of the compliance management system, the Contractor may be tasked

11 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552 with developing a system and supporting materials (e.g., job aids) for ongoing use by internal

CFPB staff.

COMPENSATION PHASE 4 POTENTIAL DELIVERABLES

(this list is not intended to be comprehensive

Written Compliance Management System

Assistance in implementation of Compliance Management System

Automated system and tool for the ongoing conduct of compensation review at the individual and/or group levels

Compensation Phase 5

As directed by the Bureau, the Contractor may be required to prepare either or both of the following: (1) a written expert report that presents the opinions and basis for the Contractor’s opinions in answer to one or more of the above questions, which shall include the preparation and presentation of factual or empirical analysis underlying those opinions and any literature or case law supporting the analyses performed and conclusions drawn; (2) one or more reports that analyze and assess expert opinions related to compensation data that may be presented by other parties in litigation. Reports shall be based on the Contractor’s review and analysis of those opinions.

Also, the Contractor may be required to prepare and make key personnel available to be deposed by opposing counsel and will assist the LD in preparing for any deposition of an opposing expert.

The Contractor may also be required to prepare and make key personnel available for testimony in any forum, to include arbitration.

The Contractor may also be required to recommend settlement options and a cost analysis, as appropriate.

COMPENSATION PHASE 5 POTENTIAL DELIVERABLES

(this list is not intended to be comprehensive

Written expert report

Deposition preparation and testimony

Expert opinion testimony

Written report of recommended settlement options and cost analysis

Component C: Hiring

Hiring Phase 1

The Contractor may be required to conduct statistical analyses of current recruitment, selection

(to include promotion) policies, procedures, and outreach efforts in order to determine their

12 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552 effectiveness at achieving a diverse workforce. The analysis may include aspects such as the following:

The identification of contributing factors that may account for any observed differences or potential disparity;

The identification of the appropriate data for analysis, followed by o the gathering, review, and performance of statistical analysis related to hiring, which include, among other identifiers, demographic information on applicants, the determination of when and under what circumstances applicants are removed from consideration, and final selection decisions to fill a specific job; and

The review, analysis, and assessment of quantitative data during o Recruitment, o Qualification assessments, o Recommendation of the “best qualified”, o Applicants interviewed, o Applicants hired; and

Analyses performed based on data provided by the CFPB and supports data-based conclusions on the distribution across:

o Functional units (e.g., Division or office-level analyses), o Demographic characteristics of interest including the potential for, at minimum, race/ethnicity, gender, age and national origin effects, and o Interaction effects, as appropriate, between variables impacting results.

HIRING PHASE 1 POTENTIAL DELIVERABLES

Written report of findings and conclusions

Hiring Phase 2

The Contractor may be required to recommend improvements and changes, aligned with relevant federal regulation and guidance that can be made in the hiring processes to improve effectiveness at achieving a diverse workforce.

HIRING PHASE 2 POTENTIAL DELIVERABLES

Written report of recommendations

Hiring Phase 3

The Contractor may be tasked with developing a compliance management system for hiring in order to provide a structured review of all hiring determinations prior to finalization of a hire.

13 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552

The Contractor may be required to explain the construction and thinking behind such a new compliance system.

HIRING PHASE 3 POTENTIAL DELIVERABLES

Written Compliance Management System for Hiring

Assistance in implementation of Compliance Management System for Hiring

4.0 PLACE OF PERFORMANCE

The work to be performed under this contract will primarily be performed at the Contractor’s facility, with periodic meetings required at the CFPB’s offices in Washington, DC.

14 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552

SECTION II – SOLICITATION PROVISIONS

52.212-1 INSTRUCTIONS TO OFFERORS – COMMERCIAL ITEMS (APR 2014)

(a) North American Industry Classification System (NAICS) code and small business size standard. The NAICS code and small business size standard for this acquisition appear in Block

10 of the solicitation cover sheet (SF 1449). However, the small business size standard for a concern which submits an offer in its own name, but which proposes to furnish an item which it did not itself manufacture, is 500 employees.

(b) Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. Offers may be submitted on the SF 1449, letterhead stationery, or as otherwise specified in the solicitation. As a minimum, offers must show --

(1) The solicitation number;

(2) The time specified in the solicitation for receipt of offers;

(3) The name, address, and telephone number of the offeror;

(4) Compliance with evaluation criteria and submission instructions set forth in the next section of this RFP.

(5) Terms of any express warranty;

(6) Price and any discount terms;

(7) “Remit to” address, if different than mailing address;

(8) A completed copy of the representations and certifications at FAR 52.212-3 (see FAR

52.212-3(b) for those representations and certifications that the offeror shall complete electronically);

(9) Acknowledgment of Solicitation Amendments;

(10) Past performance information, in accordance with the submission instructions outlined in the next section; and

(11) If the offer is not submitted on the SF 1449, include a statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation.

Offers that fail to furnish required representations or information, or reject the terms and conditions of the solicitation may be excluded from consideration.

15 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552

(c) Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 180 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.

(d) Product samples. When required by the solicitation, product samples shall be submitted at or prior to the time specified for receipt of offers. Unless otherwise specified in this solicitation, these samples shall be submitted at no expense to the Government, and returned at the sender’s request and expense, unless they are destroyed during preaward testing.

(e) Multiple offers. Offerors are encouraged to submit multiple offers presenting alternative terms and conditions or commercial items for satisfying the requirements of this solicitation.

Each offer submitted will be evaluated separately.

(f) Late submissions, modifications, revisions, and withdrawals of offers.

(1) Offerors are responsible for submitting offers, and any modifications, revisions, or withdrawals, so as to reach the Government office designated in the solicitation by the time specified in the solicitation. If no time is specified in the solicitation, the time for receipt is 4:30 p.m., local time, for the designated Government office on the date that offers or revisions are due.

(2)

(i) Any offer, modification, revision, or withdrawal of an offer received at the

Government office designated in the solicitation after the exact time specified for receipt of offers is “late” and will not be considered unless it is received before award is made, the Contracting Officer determines that accepting the late offer would not unduly delay the acquisition; and—

(A) If it was transmitted through an electronic commerce method authorized by the solicitation, it was received at the initial point of entry to the Government infrastructure not later than 5:00 p.m. one working day prior to the date specified for receipt of offers; or

(B) There is acceptable evidence to establish that it was received at the

Government installation designated for receipt of offers and was under the

Government’s control prior to the time set for receipt of offers; or

(C) If this solicitation is a request for proposals, it was the only proposal received.

(ii) However, a late modification of an otherwise successful offer, that makes its terms more favorable to the Government, will be considered at any time it is received and may be accepted.

16 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552

(3) Acceptable evidence to establish the time of receipt at the Government installation includes the time/date stamp of that installation on the offer wrapper, other documentary evidence of receipt maintained by the installation, or oral testimony or statements of

Government personnel.

(4) If an emergency or unanticipated event interrupts normal Government processes so that offers cannot be received at the Government office designated for receipt of offers by the exact time specified in the solicitation, and urgent Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of offers will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.

(5) Offers may be withdrawn by written notice received at any time before the exact time set for receipt of offers. Oral offers in response to oral solicitations may be withdrawn orally. If the solicitation authorizes facsimile offers, offers may be withdrawn via facsimile received at any time before the exact time set for receipt of offers, subject to the conditions specified in the solicitation concerning facsimile offers. An offer may be withdrawn in person by an offeror or its authorized representative if, before the exact time set for receipt of offers, the identity of the person requesting withdrawal is established and the person signs a receipt for the offer.

(g) Contract award (not applicable to Invitation for Bids). The Government intends to evaluate offers and award a contract without discussions with offerors. Therefore, the offeror’s initial offer should contain the offeror’s best terms from a price and technical standpoint. However, the

Government reserves the right to conduct discussions if later determined by the Contracting

Officer to be necessary. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received.

(h) Multiple awards. The Government may accept any item or group of items of an offer, unless the offeror qualifies the offer by specific limitations. Unless otherwise provided in the Schedule, offers may not be submitted for quantities less than those specified. The Government reserves the right to make an award on any item for a quantity less than the quantity offered, at the unit prices offered, unless the offeror specifies otherwise in the offer.

(i) Availability of requirements documents cited in the solicitation.

(1)

(i) The GSA Index of Federal Specifications, Standards and Commercial Item

Descriptions, FPMR Part 101-29, and copies of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained for a fee by submitting a request to--

17 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552

GSA Federal Supply Service Specifications Section

Suite 8100

470 L’Enfant Plaza, SW

Washington, DC 20407

Telephone (202) 619-8925)

Facsimile (202 619-8978).

(ii) If the General Services Administration, Department of Agriculture, or

Department of Veterans Affairs issued this solicitation, a single copy of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained free of charge by submitting a request to the addressee in paragraph (i)(1)(i) of this provision. Additional copies will be issued for a fee.

(2) Most unclassified Defense specifications and standards may be downloaded from the following ASSIST websites--

(i) ASSIST (https://assist.dla.mil/online/start/ ).

(ii) Quick Search (http://quicksearch.dla.mil/).

(iii) ASSISTdocs.com (http://assistdocs.com).

(3) Documents not available from ASSIST may be ordered from the Department of

Defense Single Stock Point (DoDSSP) by—

(i) Using the ASSIST Shopping Wizard ( https://assist.dla.mil/wizard/index.cfm );

(ii) Phoning the DoDSSP Customer Service Desk (215) 697-2179, Mon-Fri, 0730 to 1600 EST; or

(iii) Ordering from DoDSSP, Building 4 Section D, 700 Robbins Avenue, Philadelphia, PA 19111-5094, Telephone (215) 697/2197, Facsimile (215) 697-

1462.

(4) Nongovernment (voluntary) standards must be obtained from the organization responsible for their preparation, publication, or maintenance.

(j) Data Universal Numbering System (DUNS) Number. (Applies to offers exceeding $3,000, and offers of $3,000 or less if the solicitation requires the Contractor to be registered in the System for Award Management (SAM) database. The offeror shall enter, in the block with its name and address on the cover page of its offer, the annotation “DUNS” or “DUNS+4” followed by the

DUNS or DUNS+4 number that identifies the offeror’s name and address. The DUNS+4 is the https://assist.dla.mil/online/start/ http://quicksearch.dla.mil/ http://assistdocs.com/ https://assist.dla.mil/wizard/index.cfm

18 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552

DUNS number plus a 4-character suffix that may be assigned at the discretion of the offeror to establish additional SAM records for identifying alternative Electronic Funds Transfer (EFT) accounts (see FAR Subpart 32.11) for the same concern. If the offeror does not have a DUNS number, it should contact Dun and Bradstreet directly to obtain one. An offeror within the United

States may contact Dun and Bradstreet by calling 1-866-705-5711 or via the Internet at http://fedgov.dnb.com/webform. An offeror located outside the United States must contact the local Dun and Bradstreet office for DUNS number. The offeror should indicate that it is an offeror for a Government contract when contacting the local Dun and Bradstreet office.

(k) System for Award Management. Unless exempted by an addendum to this solicitation, by submission of an offer, the offeror acknowledges the requirement that a prospective awardee shall be registered in the SAM database prior to award, during performance and through final payment of any contract resulting from this solicitation. If the Offeror does not become registered in the SAM database in the time prescribed by the Contracting Officer, the

Contracting Officer will proceed to award to the next otherwise successful registered Offeror.

Offerors may obtain information on registration and annual confirmation requirements via the

SAM database accessed through https://www.acquisition.gov.

(l) Debriefing. If a post-award debriefing is given to requesting offerors, the Government shall disclose the following information, if applicable:

(1) The agency’s evaluation of any significant weak or deficient aspects found in the debriefed offeror’s proposal.

(2) The overall evaluated cost or price and technical rating of the successful and debriefed offeror and past performance information on the debriefed offeror.

(3) The overall ranking of all offerors, when any ranking was developed by the agency during source selection.

(4) A summary of rationale for award.

(5) For acquisitions of commercial items, the make and model of the item to be delivered by the successful offeror.

(6) Reasonable responses to relevant questions posed by the debriefed offeror as to whether source-selection procedures set forth in the solicitation, applicable regulations, and other applicable authorities were followed by the agency.

(End of Provision) http://fedgov.dnb.com/webform https://www.acquisition.gov/

19 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552

EVALUATION CRITERIA

As a result of this RFP, the CFPB intends to evaluate and make one award to the responsible

Offeror whose proposal conforms to the RFP and is the best value to the Government, price and non-price factors considered. However, the CFPB reserves the right to make multiple awards or no award.

Proposals will be evaluated based on price as well as four non-price evaluation factors, which are listed below in descending order of importance:

Technical Approach

Expertise

Past Performance

Small Business Subcontracting Plan

A price reasonableness analysis will be conducted separately by the Contracting Officer. The non-price evaluation factors, when combined, are considered significantly more important than the price evaluation factor.

Furthermore, Offerors are required to complete and submit as part of their proposal a CFPB

Third Party Service Provider Self-Assessment (see RFP Attachment 4). This document will not be evaluated for purposes of determining best value, however, this document is required as part of the proposal submission. Note: Offerors that do not submit a completed CFPB

Third Party Service Provider Self-Assessment will not be considered for award.

Please note: The CFPB intends to award based on initial proposals, but reserves the right to conduct oral presentations and/or conduct discussions and receive revised proposals prior to award. The term “Offeror,” as used in this section, is defined as the firm, any major subcontractors, consultants, teaming partners, and related entities.

Factor 1 - Technical Approach

Evaluation Criteria

Because Task Order 0001 is representative of the type of work to be performed under the

ID/IQ contract, the CFPB will evaluate the Offeror’s Technical Approach to performance of

Task Order 0001 (Attachment #1), based on its effectiveness to develop and execute data analyses in alignment with the activities provided in Attachment #1.

Factor 2 - Expertise

CFPB will evaluate the extent of both the Offeror’s relevant corporate expertise and the relevant expertise of the Key Personnel proposed to work under the resultant ID/IQ contract in accordance with the requirements set forth at Section III 6.0 Contractor Key Personnel

Qualifications.

20 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552

Factor 3 – Past Performance

The CFPB will evaluate an Offeror’s likelihood of successful performance based on its recent performance on previous contracts that are relevant in terms of size, scope, and/or complexity to this project. The assessment will be based upon information provided from entities that have received relevant services from the Offeror. The assessment may also be based on relevant past performance information otherwise obtained by the CFPB.

Note: If an Offeror has no record of relevant past performance, or if no past performance information is received or otherwise obtained, the Offeror will be assigned a neutral rating under this factor and will be rated neither favorably, nor unfavorably under this factor.

Factor 4 – Small Business Subcontracting Plan (NOT APPLICABLE to small business concerns)

The CFPB will evaluate the acceptability of a proposed Small Business Subcontracting Plan in consideration of the nature of the work required and the Offeror’s proposed approach to performing the work.

Note: The Small Business Subcontracting Plan will be evaluated on an acceptable/unacceptable basis.

Factor 5 - Price

CFPB will evaluate for price reasonableness the Total Evaluated Price set forth in the

Offeror’s completed ID/IQ Price Model. The reasonableness of the Offeror’s proposed labor mix and levels of effort by labor category will also be considered. The proposed total evaluated price, in conjunction with any price adjustment required by the application of FAR

52.219-4, will be evaluated for price reasonableness.

21 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552

NON-PRICE SUBMISSION INSTRUCTIONS

Questions concerning this RFP must be submitted by e-mail to both Nicholas.Olson@cfpb.gov and Matthew.Chmielewski@cfpb.gov by 4:00 p.m. Eastern Time on May 28, 2014.

Proposals for this RFP and Past Performance Questionnaires must be submitted by e-mail to both Nicholas.Olson@cfpb.gov and Matthew.Chmielewski@cfpb.gov no later than 4:00 p.m.

Eastern Time on June 18, 2014.

Your proposal must be submitted in two (2) separate volumes as shown below:

Non-Price Volume – The Non-Price Volume may not exceed twenty (20) pages, excluding the

“other proposal documents” listed below*.

Price Volume – The Price Volume may not exceed five (5) pages and must include the

Offeror’s pricing for the ID/IQ Price Model.

Pages submitted in excess of the limits identified above will be deleted and will not be evaluated.

The font size for the text in your proposal must be 12 point font or larger. Electronic files must be in a format that can be read by Microsoft Office 2000 and Adobe Acrobat applications. The files that you submit will be scanned for viruses, and any files containing a virus will be immediately deleted and may disqualify you from further consideration for award.

*Other Proposal Documents Submission Instructions

The required submissions listed in the bullet-point list directly below do not count toward the Non-Price Volume page limitation:

Offeror shall provide a Task Order 0001 Proposal, as detailed in Attachment 1.

Offeror shall provide signed copies of Attachment 2: Non-Disclosure Agreement.

Completed Past Performance Questionnaires (RFP Attachment 3) shall be submitted directly to both CFPB Contracting Officer Nicholas Olson (Nicholas.Olson@cfpb.gov) and Contract Specialist Matthew Chmielewski (Matthew.Chmielewski@cfpb.gov) from an Offeror’s reference(s).

Offeror shall provide an outline of the contact information for each of the sources that will be provided a Past Performance Questionnaire (PPQ), to include a description of the services provided. This document must be one (1) page total.

Offeror shall provide resumes for all proposed Key Personnel.

Offerors who are Other than Small Businesses shall submit a Small Business Subcontracting Plan, in accordance with FAR 52.219-9.

Offeror shall provide a completed copy of the CFPB Third Party Service Provider Self- Assessment (RFP Attachment 4).

mailto:Jacob.Oberlin@bpd.treas.gov mailto:Matthew.Chmielewski@cfpb.gov mailto:Matthew.Chmielewski@cfpb.gov

22 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552

Factor 1 – Technical Approach Submission Instructions

Offerors shall submit a technical approach to performance of Task Order 0001.

Factor 2 – Expertise Submission Instructions

Offerors shall submit a narrative detailing the relevant firm and Key Personnel expertise described above. Resumes for all proposed Key Personnel shall be submitted. The proposal shall address the work areas set forth in the ID/IQ Statement of Work (SOW) in which the

Offeror and/or proposed key personnel has relevant expertise. The response shall include a description of the Offeror’s most relevant performance management analyses conducted over the past five (5) years. Summarize each Offeror engagement cited, the Offeror’s role (including whether the work was performed by the prime or one of its proposed subcontractors or partners), date(s) of performance, and the total dollar amount of each engagement.

Factor 3 – Past Performance Submission Instructions

Offerors shall submit a copy of the Past Performance Questionnaire (PPQ) (see RFP Attachment

3) to up to five (5) companies (including non-profit and similar organizations) and/or agencies

(Federal, State, or local) which have received the same or similar contracted services as those specified in the ID/IQ SOW from the Offeror (and any relevant predecessor company).

Furthermore, the Offeror shall submit to CFPB a one-page document outlining the contact information for each of the sources that may be providing a Past Performance Questionnaire

(PPQ), to include a description of the services provided. The companies/agencies shall submit completed questionnaires directly to the CFPB via email to Nicholas.Olson@cfpb.gov and

Matthew.Chmielewski@cfpb.gov. Any PPQs received by the Government after the time specified for past performance questionnaire submissions may not be considered.

Factor 4 – Small Business Subcontracting Plan Submission Instructions

Offerors that are Other than Small Businesses are required to submit a Small Business

Subcontracting Plan in accordance with the requirements set forth under FAR 52.219-9.

Offerors who are Other than Small Businesses that fail to submit a Small Business

Subcontracting Plan will not be considered for award. Each Small Business Subcontracting Plan submitted must specify the extent of proposed small business participation (in terms of total contract dollars) in the performance of the contract, as well as the extent of proposed participation (in terms of total contract dollars) by Small Disadvantaged Business, Woman-

Owned Small Business, Service-Disabled Veteran Owned Small Business, and HUBZone Small

Business.

Factor 5 – Price Submission Instructions

The Offerors must provide a completed ID/IQ Price Model (including any offered discounts from its commercially available rates), which will reflect the Offeror’s Total Evaluated Price.

mailto:Matthew.Chmielewski@cfpb.gov

23 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552

Note: The Offeror must also propose an evaluated price for performance of Task Order 0001, which will not be considered for purposes of determining best value for the ID/IQ contract award. However, the CFPB anticipates issuing Task Order 0001 concurrent with or soon after award.

Note that the price evaluation preference contained in FAR 52.219-4 will be applied to the

Total Evaluated Price proposed by each Offeror that is not a HUBZone small business concern or otherwise successful small business concern. Note that HUBZone small business concerns can elect to waive the price evaluation preference in accordance with FAR 52.219-4 by so indicating in its IDIQ Price Volume submission. The instructions for completing the ID/IQ

Price Model are outlined below.

Instructions for Completing the ID/IQ Price Model

Please complete the following ID/IQ Price Model. The Government estimated total hours and

ODC amount reflected on the ID/IQ Price Model must be used. Offerors must include all possible labor categories, and associated labor rates, that the Offeror anticipates may be required for performance of work under the Contract. The labor categories and labor rates proposed by the awardee will be incorporated into the resultant Contract and represent the ceiling labor rates for any services required under the ID/IQ.

ID/IQ PRICE MODEL

Labor Category

[to be completed by Offeror]

Fully-Burdened

Labor Rate

[to be completed by

Offeror]

Estimated

Hours

[to be completed by

Extended Price

[add rows, as necessary]

Total ID/IQ Hours

(may not be changed by Offeror) 8,500 $

Other Direct Costs (to include Travel) $100,000.00

Total Evaluated Price (Sum of all Extended Prices) $

24 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552

52.212-3 – OFFEROR REPRESENTATIONS AND CERTIFICATIONS –

COMMERCIAL ITEMS (NOV 2013)

An offeror shall complete only paragraphs (b) of this provision if the offeror has completed the annual representations and certificates electronically via http://www.acquisition.gov. If an offeror has not completed the annual representations and certifications electronically at the

System for Award Management (SAM) website, the offeror shall complete only paragraphs (c) through (o) of this provision.

(a) Definitions. As used in this provision--

“Economically disadvantaged women-owned small business (EDWOSB) concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13

CFR part 127. It automatically qualifies as a women-owned small business eligible under the

WOSB Program.

“Forced or indentured child labor” means all work or service—

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or

(2) Performed by any person under the age of 18 pursuant to a contract the enforcement of which can be accomplished by process or penalties.

“Inverted domestic corporation,” as used in this section, means a foreign incorporated entity which is treated as an inverted domestic corporation under 6 U.S.C. 395(b), i.e., a corporation that used to be incorporated in the United States, or used to be a partnership in the United States, but now is incorporated in a foreign country, or is a subsidiary whose parent corporation is incorporated in a foreign country, that meets the criteria specified in 6 U.S.C. 395(b), applied in accordance with the rules and definitions of 6 U.S.C. 395(c). An inverted domestic corporation as herein defined does not meet the definition of an inverted domestic corporation as defined by the Internal Revenue Code at 26 U.S.C. 7874.

“Manufactured end product” means any end product in Federal Supply Classes (FSC) 1000-

9999, except—

(1) FSC 5510, Lumber and Related Basic Wood Materials;

(2) Federal Supply Group (FSG) 87, Agricultural Supplies;

(3) FSG 88, Live Animals;

(4) FSG 89, Food and Related Consumables;

25 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552

(5) FSC 9410, Crude Grades of Plant Materials;

(6) FSC 9430, Miscellaneous Crude Animal Products, Inedible;

(7) FSC 9440, Miscellaneous Crude Agricultural and Forestry Products;

(8) FSC 9610, Ores;

(9) FSC 9620, Minerals, Natural and Synthetic; and

(10) FSC 9630, Additive Metal Materials.

“Place of manufacture” means the place where an end product is assembled out of components, or otherwise made or processed from raw materials into the finished product that is to be provided to the Government. If a product is disassembled and reassembled, the place of reassembly is not the place of manufacture.

“Restricted business operations” means business operations in Sudan that include power production activities, mineral extraction activities, oil-related activities, or the production of military equipment, as those terms are defined in the Sudan Accountability and Divestment Act of 2007 (Pub. L. 110-174). Restricted business operations do not include business operations that the person (as that term is defined in Section 2 of the Sudan Accountability and Divestment Act of 2007) conducting the business can demonstrate—

(1) Are conducted under contract directly and exclusively with the regional government of southern Sudan;

(2) Are conducted pursuant to specific authorization from the Office of Foreign Assets

Control in the Department of the Treasury, or are expressly exempted under Federal law from the requirement to be conducted under such authorization;

(3) Consist of providing goods or services to marginalized populations of Sudan;

(4) Consist of providing goods or services to an internationally recognized peacekeeping force or humanitarian organization;

(5) Consist of providing goods or services that are used only to promote health or education; or

(6) Have been voluntarily suspended.

Sensitive technology—

(1) Means hardware, software, telecommunications equipment, or any other technology that is to be used specifically—

26 CONSUMER FINANCIAL PROTECTION BUREAU (CFPB), 1700 G STREET, NW WASHINGTON, DC 20552

(i) To restrict the free flow of unbiased information in Iran; or

(ii) To disrupt, monitor, or otherwise restrict speech of the people of Iran; and

(2) Does not include information or informational materials the export of which the

President does not have the authority to regulate or prohibit pursuant to section 203(b)(3) of the International Emergency Economic Powers Act (50 U.S.C. 1702(b)(3)).

“Service-disabled veteran-owned small business concern”—

(1) Means a small business concern—

(i) Not less than 51 percent of which is owned by one or more service-disabled veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled veterans; and

(ii) The management and daily business operations of which are controlled by one or more service-disabled veterans or, in the case of a service-disabled veteran with permanent and severe disability, the spouse or permanent caregiver of such veteran.

(2) Service-disabled veteran means a veteran, as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16).

“Small business concern” means a concern, including its affiliates, that is independently owned and operated, not dominant in the field of operation in which it is bidding on Government contracts, and qualified as a small business under the criteria in 13 CFR Part 121 and size standards in this solicitation.

“Subsidiary” means an entity in which more than 50 percent of the entity is owned—

(1) Directly by a parent corporation; or

(2) Through another subsidiary of a parent corporation.

“Veteran-owned small business concern” means a small business concern—

(…