Performance Work Statement (PWS)

APG Cemetery Grounds Maintenance

Draft Annex A (Overarching Base Operations PWS) to OPORD 24-XXX IMCOM Enterprise Base Operations (BASOPS) Performance Work Statement (PWS) Templates (U)

Annex A (Overarching Base Operations PWS) to OPORD 24-XXX: IMCOM Enterprise Base Operations (BASOPS) Performance Work Statement (PWS) Templates (U)

Table of Contents

1.1 Background.

APG is located in Harford County Maryland. APG consists of approximately 72,000 acres Post Wide to include 6 satellite locations.

1.2 Objectives

. The Contractor shall ensure all work accomplished as fulfillment of this PWS meets all applicable Federal, State, and local laws, regulations, directives and other requirements (LOR) (See Definitions & Acronyms, 2.2 Acronyms --- Legal and Other Requirements) to include the documents in Part 6 Applicable Publications.

Technical Exhibit (TE-001) identifies both cemeteries and their boundaries of where the work is to be performed.

OP Ord “O” Breaks down the requirements as prescribed by the Army Cemeteries Program.

1.2.1 The Contractor shall prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost-effective ways to fulfill Cemetery Grounds Maintenance and their component needs, emphasizing innovation and commercial best practices.

1.3 Climatic Conditions. The average annual rainfall is (59) inches; with the wettest months being (March - July). The average annual snowfall is (18) inches, with snowfall expected during the period of (October – April). The average frost-free period (growing season) during the year is about (180) days. The first killing frost may be expected about (October), and the last killing frost generally occurs in (April). The average annual maximum and minimum temperatures are approximately (0) and (100) degrees Fahrenheit, respectively. Monthly normal temperatures ranged from a low of (0) degrees in the month of (January) to a high of (100) degrees in the month of (July). Summer temperatures often reach (90) degrees Fahrenheit, while sub-freezing weather is common during the winter months.

1.4 Facility Access. The Contractor shall ensure free and clear access to cemetery visitors. In the event there is a visitor the contractor shall stop any activities except for grave excavations to ensure the safety of the visitor(s). In the event of a ceremony the contractor will cease any operations and clear the areas of equipment. The contractor will be informed of any ceremonies at the minimum of (7) days.

1.5 Traffic Flow. The Contractor shall maintain the free flow of traffic during surfaced area maintenance. The Contractor shall notify the Contracting Officer (KO), in writing, a minimum of fourteen (14) calendar days in advance of any scheduled closure of streets. Emergency road closures shall be coordinated with the Contracting Officer Representative (COR) or Alternate Contracting Officer Representative (ACOR).

1.6 Drainage. N/A

1.7 Restoration of Landscape Damage. Trees or other landscape features damaged by the Contractor’s operations shall be restored to the original state at no additional cost to the Government.

1.8 Dust Suppression. The Contractor shall perform dust suppression when necessary, during maintenance and repair activities or as directed by the Contracting Officer or COR.

1.9 Utility Location. The contractor may be required to apply for a digging permit if excavating outside of the cemetery fences. The Contractor shall put in writing to the COR or ACOR the need for a digging permit. One of those individuals will coordinate the locating activity with the installation utility locator. Locate and stake out underground utility pipes/cables prior to digging operations are required by any contract on Garrison property. The Contractor shall be responsible for having the proper documentation on site prior to excavating. Mechanical digging shall not be permitted within ten (10) feet of identified underground utilities.

1.10 Excavation Permits. All excavation permits shall be initiated by the contractor in writing to the COR or ACOR and processed through the work control office in this Contract. The Government requires up to five (5) business days to review and approve excavation permits and provide this approval to the Contractor so the permit can be finalized and returned to the requestor. The Contractor shall keep record of every permit, assign a unique number, provide locator and marking service, coordinate marking with the communications Contractor, etc. and provide status to the Government. The Contractor shall notify the requestor within twenty-four (24) hours of receiving a processed excavation permit package.

1.11 Work Clearance. For work involving digging/excavation operations, the Contractor shall obtain a properly approved diffing permit before ground disturbance.

2.1.1 Non-Personal Services. The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.1.2 General Information.

2.1.2.1 Transition (Phase In/Phase Out). The Contractor shall prepare and submit a transition plan within ten (10) business days after contract award. The transition plan will have a sixty (60) business day transition period that will be implemented by the Contractor and shall state Contractor key personnel on board. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency. During the phase-in, the Contractor shall observe all operations pertinent to the requirements of the PWS, to include office functions, procedures, and operations, repair/maintenance operations, and any other operations as deemed necessary by the Contractor that will enable Contractor personnel to become both knowledgeable in, and familiar with, their assigned areas of responsibility. The Contractor shall commence all operations required by this PWS as of the first day of the contract period. Therefore, on the initial day of performance, the Contractor shall provide a work force which is fully qualified and capable of performing all work required under this contract.

2.1.2.1.1 Phase In/Phase Out for Incumbent Contractor.

If the Contractor is the incumbent Contractor, the phase out/phase in period shall be no more than thirty (30) calendar days and will primarily consist of administrative transition under the new contract number. All documents shall be updated with the new contract number and new dates and submitted for approval. All previous approvals under the old contract are invalid. The Deliverable XX shall have a list of all documents to be updated and re-approved.

2.1.2.2 Transition (Phase-Out). Sixty (60) business days prior to contract expiration will constitute the phase-out period. The Contractor shall develop and implement a plan to affect a smooth and orderly transfer of performance responsibility to a potential successor. The initial phase-out plan shall be submitted to the COR for approval no later than six (6) months after the start of the base contract year. The plan shall contain details that include but are not limited to; timelines for events, key personnel involved and interface with the Government and follow-on Contractor. The plan shall fully describe how the Contractor shall approach the following issues: Employee notification; Retention of key personnel; Turn-over of work-in-progress, inventories and transfer of Government furnished property; Removal of Contractor property; Data and information transfer; deletion of password access to Government systems, installation clearance actions including turn-in of windshield decals and controlled access cards (CAC) and any other actions required to ensure continuity of operations. The plan shall also include a joint inventory among the incumbent, the Government, and the successor Contractor; reconciliation of all property accounts and requisitions, turn-in of excess property and cleanup of Contractor work areas.

The Contractor shall correct any damage to Government-Owned Property caused by employee negligence or mistake, intentional or otherwise. During the thirty (30) business day transition period immediately prior to the end of the previous contract, the Contractor shall permit the successor Contractor (and the successor Contractor's employees) to observe and become familiar with any and all operations under the contract. The Contractor shall not defer any needed repairs or maintenance for the purpose of transferring responsibility to the successor Contractor. The Contractor shall fully cooperate with the successor Contractor and the Government so as not to interfere with their work or duties. The Contractor shall provide reasonable assistance to the Government's contract solicitation process such as verifying workload data and other factual information to be included in a new solicitation and providing access to the workplace for site visit(s) of prospective offerors.

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. The work to be performed under this contract will be performed at the locations listed in TE-001. A map of (Location) is located at TE-001.

2.1.3.2 Hours of Operation. The Government's regular (normal) hours are from 0700 – 1630 hours, excluding Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

2.1.4 Federal Holidays

. The Contractor’s performance shall not be required on the Federal public holidays listed below, unless there is a requirement to perform an interment. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 United States Code (U.S.C) § 6103, Government Organization and Employees, Holidays).

NOTE: When a holiday falls on a Sunday, the following Monday will be observed as a holiday, and, when a holiday falls on a Friday or Saturday, the preceding Thursday is observed as a holiday by U.S. Government Agencies. Federal holidays also include any Presidential or Congressionally designated days off other than the holidays listed above.

2.1.4.1 The Contractor shall provide personnel support within (72) hours of notification outside the normal hours of operation as required, including holidays, to support the Directorate of Public Works (DPW) mission. Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the KO. The COR or ACOR shall be available after normal hours to serve as the central point of contact for Contractor operations. Contractor personnel shall not be scheduled for overtime work.

2.1.4.2 Installation Closures.

When an unforeseen Installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the next business day following the closure unless the following day is a Saturday, Sunday, a recognized Federal Holiday, and when routine work is not scheduled for that day.

2.1.4.3 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the KO if inclement weather suspends operations within (24) hours. The Contractor shall resume operations with KO/COR approval.

2.1.4.4 Curtailment of Operations. When operations are curtailed due to manmade or natural conditions on a working day, it may be necessary for the KO/COR to interrupt that day’s work under this contract. The Contractor shall reschedule the work on any day acceptable to the Government. If the KO agrees, the Contractor may continue the work as scheduled. The KO will provide verbal announcements of immediate curtailment of operations to the Contractor.

2.1.4.5 Days of No Scheduled Activities (DONSA). The Installation has historically granted Military personnel (Enlisted and Officers) DONSA, for example, the Friday after Thanksgiving, in addition to the listed Federal Holidays above.

· DONSA are not considered a day of excused absence for the Government civilian work force or Contractor employees.

· If a DONSA affects scheduled contract work or access to facilities, the work in affected facilities may be rescheduled to compensate for the DONSA.

· However, announced DONSA or exodus of Military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas or uninterrupted performance of work (i.e., training facility and area maintenance and supply inventories).

The Contractor shall vary work schedules to take full advantage of such opportunities by planning maintenance that is better accomplished when personnel are not using facilities during those times.

2.1.5 Travel/Temporary Duty. N/A

2.1.6 Emergency Services.

2.1.6.1 Emergency Medical Treatment. The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR/ACOR immediately, not later than (NLT) two (2) hours of the incident.

The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel. However, the Government will provide, on an emergency basis, medical services for injuries incurred while an employee is performing under the contract. The Contractor shall reimburse the Government for emergency medical services provided, upon receipt of invoice from the medical facility. Reimbursement shall be made to the United States (US) Government.

2.1.6.2 Accident Reporting. The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. A completed typed original plus one (1) copy of ENG FORM 3394 United States Army Corps of Engineers Accident Investigation Report shall be delivered to the KO within five (5) calendar days of occurrence, whenever an accident involving personal injury or government owned property occurs.

2.1.7 Contract Administration and Management.

2.1.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5, Post-award Orientation. The KO and COR/ACOR will meet quarterly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government and signed by both the the KO. The written minutes will be distributed within five (5) calendar days after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.

2.1.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.1.7.3 The following provides the roles and their respective authority during the performance of the contract:

2.1.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be affected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.7.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or Alternate Contracting Officer’s Representative (ACOR), and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The Alternate Contracting Officer Representative (ACOR) will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.10 Subcontract Management. N/A

2.1.11 Contractor Employees.

2.1.11.1 Key Personnel.

2.1.11.1.1 Project Manager (PM). The Contractor shall provide a PM who is responsible for the performance of the work. The PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The PM shall have a minimum of an Associates degree or certificate from an accredited College or University in Turf Management and five (5) years of experience in base support management and breadth to this solicitation. The name of the PM shall be provided by the Contractor to the KO. In the circumstances when the PM is not available, the Contractor shall designate an alternate who can perform the same duties during the absence of the Project Manager. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer at the start of the contract. The PM or alternate shall be available 24/7/365 including Federal holidays. The PM shall be available between 0700 - 1630 hours, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons. The Project Manager performing work under this contract shall have and maintain a (NACI) Clearance at time of the contract start date and for the life of the contract. The PM and any individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

2.1.11.1.2 GFEBS PM Coordinator Lead. N/A

2.1.11.1.3 GFEBS Certification. N/A

2.1.11.1.4 Common Access Card (CAC). N/A

2.1.11.1.5 U.S. Residency. All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.

2.1.11.1.6 Qualification Standards. The Contractor shall inspect, repair, and maintain the cemeteries and its grounds according to the 2023 Cemetery Grounds Maintenance plan (TE 02).

2.1.11.1.7 Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

2.1.11.1.8 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government Installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the Installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

2.1.11.1.9 Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with Joint Ethics Regulation (JER) DoD 5500.07-R.

2.1.12 Business Relations

. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of Subcontractors within a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.1.13 Manual Operations. N/A

2.2 Work Management. N/A

2.3 As-Builts and Geospatial Information System (GIS). N/A

2.4 Historic Property or Archaeological Site. N/A

2.5 Special Requirements

2.5.1 Security.

2.5.1.1 Access and General Protection/Security Policy and Procedures. The Contractor and all associated Subcontractors’ employees shall comply with applicable Installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DoD), Headquarters Department of the Army (HQDA), and local policy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or Installation changes.

2.5.1.2 Motor Vehicle Operators. Contractor’s personnel, whose tasks require operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.5.1.3 Contractor Vehicle Registration

. Currently there is no requirement to register Contractor owned vehicles with the Provost Marshal or DES. However, all vehicles must be registered IAW current state requirements. In addition, all vehicles must be registered IAW current state requirements. In addition, the Contractor shall maintain a list of all Contractor-owned or operated vehicles and trailers operating on the Installation at all times. The list may be used in case of emergency and/or another contingency. Evidence of vehicle ownership and vehicle liability insurance must be presented upon request.

2.5.1.3.1 Contractor and Vendor Access. All privately-owned vehicles or motorcycles or Contractor or vendor-furnished vehicles and equipment must enter the Installation through the designated secure access control points (ACP). Under the present Installation FPCON, vehicle and equipment operators and passengers must possess identification documents as required by Fort Belvoir DES to access the Installation. Vehicle and equipment operators must also possess and be ready to show a valid state and/or commercial driver's license, current vehicle registration, and proof of state required minimum liability insurance. As determined by the Installation FPCON, an elevated FPCON may require additional security screening and/or limited Installation access. All vehicles must be registered IAW current state requirements in which they are registered.

2.5.1.3.2 All Contractor personnel, not possessing a Common Access Card (CAC), requesting access to APG will enter through the designated Visitor Control Center (VCC). All Contractor personnel will be required to present a United States National or State issued identification that is capable of being scanned for valid entry. Contractor personnel will receive a visitor’s badge at the VCC with the length of access allowed. The maximum access length for visitor badging is one year. Once issued a valid visitor’s badge Contractor personnel may enter any Manned Access Control Point/Gate. All Contractor personnel and their vehicles, equipment, and packages are subject to inspection or examination (search) at entry/exit of the Fort Belvoir.

2.5.1.4 Physical Security. N/A

2.5.1.5 Secure Area Access. N/A

2.5.1.6 Employee Terminations. N/A

2.5.1.7 Departing Employees. N/A

2.5.1.8 Key Control. N/A

2.5.2 Security Training.

2.5.2.1 iWATCH Training. (ON an as needed basis) The Contractor shall brief the local iWATCH program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all of the Contractor’s employees and associated Subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR/ACOR NLT thirty (30) calendar days after contract award.

2.5.2.2 Anti-Terrorism (AT) Level 1 Awareness Training. (ON an as needed basis) All Contractor employees, to include Subcontractor employees, requiring access to XX Installation, facilities and controlled access areas shall complete AT Level I awareness training within thirty (30) calendar days of contract start date and within five (5) calendar days of new employees commencing performance and send to the COR via both electronic and paper copy. The Contractor shall complete the training within thirty (30) calendar days of contract award AT level I awareness training is available at the following website: http://jko.jten.mil.

2.5.2.3 Operational Security (OPSEC) Awareness Training (ON an as needed basis) . IAW AR 530-1, Operations Security, Contractor employees shall complete Level I OPSEC Awareness training within thirty (30) calendar days of contract award and send to the COR via both electronic and paper copies. All Contractor personnel shall complete Level I OPSEC Awareness training annually. Level I OPSEC training is available at the following website: https://securityawareness.usalearning.gov/opsec/index.html.

2.5.2.3.1 All Contractor employees must complete the DoD Cybersecurity Awareness Training before issuance of network access and annually thereafter. Upon completion of training, the Contractor shall submit training certificates to the COR. (ON an as needed basis)

A Hot Work Permit is required any time heat producing devices are used and shall be issued by the Fire Department prior to ANY work being started.

· Example, welding, grinding, cutting, brazing, etc.

· Hot Work Permits will be closed by the Fire Department, after hot-work is completed, and before personnel responsible for the work clears the job site.

2.5.4 Training, Physical Requirements, or other Expertise Required.

2.5.5.1 Green Procurement. Section 6002 of the Resource Conservation and Recovery Act of 1976 (RCRA) requires the use of recycled and recovered products identified in the EPA’s Comprehensive Procurement Guidelines.

2.5.5.2 The Contractor shall use these recycled or recovered products unless they cannot be procured within a reasonable period of time not to exceed seven (7) calendar days; at prices not to exceed five (5) percent of prevailing rates; or the product(s) does not meet technical or performance standards. EPA Guidelines are the minimum requirement. The Contractor shall use materials and products commonly used in industry. The Contractor shall maintain records and submit an annual report to the COR/ACOR, along with the annual certification required by FAR 52.223-9 (Certification and Estimate of Percentage of Recovered Material Content for EPA Designated Items), upon completion of the base year and each option year.

2.5.5.3 Environmental Compliance. The Contractor shall comply with all Federal, State, Local, and Installation Environmental Laws, Rules, Plans, and Policies. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the Installation IAW with Industry Standards, Local, State and Federal Laws. The Contractor shall be financially responsible for all fines and associated costs for hazardous waste management, transportation, and disposal of waste due to the Contractor's non-compliance. The Contractor shall submit Safety Data Sheets (SDS) for approval on all materials, five (5) days before delivery of the material, to the COR/ACOR. The Contractor shall provide upon request from the COR/ACOR all required data to meet environmental-mandated reporting requirements (e.g., air emission data, hazardous material storage/usage, herbicide/pesticide usage, solid/hazardous waste generation). The Contractor shall provide data to meet reporting deadlines and during compliance inspections upon request from the COR/ACOR.

2.5.5.4 Spill Plan. The Contractor shall notify the COR/ACOR within one (1) hour, if the Contractor spills or releases any hazardous substances, i.e., substances listed in 40 CFR 302, Designation, Reportable Quantities, and Notification. The Contractor shall submit a Spill Plan to the KO for approval within thirty (30) days of contract award IAW Spill Prevention Control and Countermeasure Plan.

2.5.6 Contingency Plans.

2.5.6.1 General. The Contractor shall establish, maintain, and implement contingency plans for mobilization, disaster, and labor dispute contingencies. The plans shall assume no Government support to the Contractor workforce. The Contractor shall, within thirty (30) days of contract award, designate in writing a single contact Designated Contingency Coordinator (DCC) within the Contractor’s organization. The DCC shall participate and coordinate with the Installation contingency and mobilization planning activities. The DCC shall participate in the Installation mobilization planning and execution conferences; and shall modify and maintain appropriate Contractor contingency plans to compliment or enhance corresponding Installation plans. The Contractor shall submit all plans to the KO for approval.

2.5.6.2 Mobilization Contingency Plan. This plan shall establish procedures, personnel, and means of maintaining or expanding performance of all PWS requirements in the event of rapid deployment or sudden build-up of Military Forces. The Contractor shall submit a Mobilization Contingency Plan within (30) days of contract award. The Plan shall be approved by the KO/COR prior to the start of work.

2.5.6.3 Disaster Contingency Plan. N/A

2.5.6.4 Labor Dispute Contingency Plan. (Union Companies only) This plan shall establish procedures and identify responsible personnel to provide the services below, with no interruption in the event of a labor dispute:

a. Identify and address critical Preventive Maintenance and inspection tasks,

b. Maintain electrical emergency generators, and

c. Process and execute emergency and urgent service and work orders.

The plan shall establish procedures and time frame to secure replacement personnel in the event of a strike; and shall also record the Contractor’s experience with and establish Contractor procedures for collective bargaining. The Contractor shall submit a Labor Contingency Plan NLT contract start date.

2.5.6.5 Plan Updates. The Contractor shall update these plans as changes occur and shall submit a copy of the proposed plan to the KO for approval at least thirty (30) days prior to the proposed effective date of the updated plan.

3.0 Performance Requirements and Standards.

3.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs).

3.2 Quality Assurance

(QA). The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). QASPs are considered to be "living documents," dynamic, adaptable, and subject to modification based on Contractor performance surveillance results. The QASP is not part of the PWS and will not be issued with the solicitation. The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the Performance Requirements Summary (PRS). The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Contractor shall perform the services again at no additional cost to the Government.

3.3 Quality Control Plan (QCP)

. Quality control is the responsibility of the Contractor. The Contractor shall develop, implement, and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify and prevent the recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The QCP shall be constructed in such a manner that each SERVICE can be extracted and used for that function only and not contain extraneous information. The Contractor's QCP shall include a separate section, which addresses the Contractor's method of managing quality of work. The QCP shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO for acceptance within thirty (30) calendar days after the contract is awarded. The Contractor shall submit any proposed changes in the QCP to the KO for written approval five (5) working days prior to implementation.

3.4 Quality Control Files. The Contractor shall maintain files of all inspections or tests conducted by the Contractor, to include any corrective actions taken. These files shall be subject to Government review at the COR’s discretion during the contract term, to include any extensions of contract term. The Quality Control Files will be the property of the Government and shall be turned over to the Government upon completion or termination of the contract.

3.5 Customer Feedback Program. The Contractor shall establish and operate a customer feedback program as part of the QCP. Performance Requirements Summary (PRS) Matrix.

4.0 Performance Requirements Summary (PRS) Matrix.

Required Services/ Performance Object

Degree of Deviation from Requirement (AQL Level) Method Of Surveillance

Deduct Schedule

defect above AQL

5.0 Common Levels of Service (SERVICE)

The Contractor shall provide overall management, supervision, personnel, labor, generalized or specialized equipment necessary to maintain, repair, operate, and perform all the SERVICE functions of the Base Operations specified below. This shall be done IAW all the Terms, Conditions, General and Special Provisions, Specifications, Drawings, Attachments, and Exhibits contained herein or incorporated by reference. The contractor and or it’s subcontractors must have a MDA Pesticide Usage License with Category 3 and an MDA Fertilizer Usage Licensce.

The Contractor shall ensure that all work meets or exceeds the specifications for the listed SERVICE.

(If a service is not required, remove the respective SERVICE, service title, and attachment number from the list below.)

6.0 Deliverables

6.1 Complete mow cycle

Mow 8 acres of turf on a 7-day cycle to include removal of grass clippings at AA and EA cemeteries. Trim 415 upright headstones and footstones on a seven-day cycle to be completed in conjunction with mowing. Trim along 40 linear feet of sidewalk, 560 linear feet of fence and 80 linear feet of curb lines and 200 linear feet of signage and planters.

Collect and remove all trash & debris in conjunction with each Mow Cycle. Cleanup and removal of leaves, leaf debris & branches. This leaf cleanup will commence October 15th and occur weekly through December 30th (weather permitting) with all leaves being removed from the cemetery. If necessary, one more weekly cleanup will commence March 1st and be completed before the start of the mowing season.

Headstone Cleaning: Cleaning of all (415 total) headstones and footstones to be completed bi-annually one week prior to Memorial Day and one week prior to Veterans day. An Eco-friendly biological solution must be applied by manufactures specs during the cleaning phase.

Fertilizer and Lime Treatment: Conduct an analysis to determine the level of nutrients found in the soil in order to prescribe the proper fertilizer and lime blend. Analysis at Aberdeen cemetery will be conducted separate from Edgewood’s cemetery. Perform a treatment that coincides with soil analysis findings. Treatment at Aberdeen cemetery will be conducted separate from Edgewood’s cemetery per soil analysis recommendation.

Herbicide Treatment: Perform an herbicide treatment to the turf, biannually, to combat noxious weeds in the turf. The herbicide formulation must contain the following active ingredients; 2,4-D, 2-ethylhexyl ester, Dicamba, Sulfentrazone, Triclopyr butoxyethel ester & Fenoxaprop-p-ethyl.

Overseed: Overseed turf with Creeping Red turf grass seed between August 15 – October 15.

Aeration: Aerate turf with plugger machine after Memorial Day.

Fine Tune and Align: On a quarterly basis check 415 headstones for height & plumb in both directions. Correct deficiencies when found.

6.2 Incidentals

Casketed Interment: Probe grave area for interment, remove old headstone and destroy, dig hole to proper dimensions, install vault, place casket in vault, cover vault with soil, remove excess dirt from area, place 2-3 inches of screened topsoil on surface, seed area with creeping red seed.

Cremation Interment: Probe grave area for interment, remove old headstone and destroy, dig hole to proper dimensions, install vault, place casket in vault, cover earth with soil, remove excess dirt from area, place 2-3 inches of screened topsoil on surface, seed area with creeping red seed.

Headstone install: Install headstone to proper elevation, set plumb and align with adjacent rows

Grounds Beautification: Anything cemetery related not mentioned in deliverables IE; Fence repair, Plantings (trees, shrubbery, flowers, etc.), mulching, Flower bed establishment, tree removal, stump grinding, sunken grave repair, etc

7.0 Related Documents.

7.1 Definitions and Acronyms

7.1.1 Definitions.

7.1.1.1 Acceptable Quality Level (AQL). The AQL is the maximum percent defective (or the number of defects per hundred units) for the purposes of sampling inspection can be considered satisfactory.

7.1.1.2 Alternate Contracting Officer’s Representative (ACOR). An employee of the U.S. Government provided by the RA and appointed by the KO to provide support to CORs in monitoring and documenting the Contractor’s performance. These alternate surveillance support personnel will serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR.

7.1.1.3 Cleaning. Removing stains, soil, and dirt; accomplished by chemical or mechanical means.

7.1.1.4 Contract Administrator (CA). The official Government representative delegated authority by the KO to administer a contract. This individual, normally working in an appropriate contracting or procurement career field, advises on all technical contractual matters.

7.1.1.5 Contract Discrepancy. A failure of the Contractor to perform IAW contract requirements and specifications, e.g., a failure of the Contractor to provide, or provide on time, the required contract products, or services; or it may result because delivered products or services do not meet specific contract requirements.

7.1.1.6 Contract Discrepancy Report (CDR). A report used to document other than satisfactory Contractor performance. The CDR requires the Contractor to explain, in writing, why performance is other than satisfactory; how performance shall be returned to satisfactory levels; and how recurrence of the problem shall be prevented in the future.

7.1.1.7 Contractor.