DRAFT Attach 4 Past Experience Questionaire.doc

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Attached to
Fleet Service & Baggage Handling Services Federal contract opportunity
Solicitation number
FA558722R0001
Issued by
Department of the Air Force

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DEPARTMENT OF THE AIR FORCE

48TH FIGHTER WING (USAFE)

**Once completed, this is Source Selection Information – see FAR 2.101 and 3.104

ATTACHMENT 4 - PAST AND PRESENT EXPERIENCE QUESTIONNAIRE

A. GENERAL INFORMATION

Offeror’s Name: ________________________________ Telephone Number: _______________ Address: ______________________________________________________________________

Email address:__________________________________________________________________ Description of Service Provided: (Please include scope and magnitude) ____________________

Contract Name/Number:______________________ Total Value $/£ Amount:_______________ Period of Experience: ________________________________ Contractor performed as the ( Prime Contractor ( Sub-Contractor ( Key Personnel

B. CUSTOMER RESPONDENT INFORMATION:

Name of Respondent: _________________________ Title: _____________________________ Company/Organization:________________________ Telephone Number: _________________ Address: ______________________________________________________________________

Email address:__________________________________________________________________

C. E-MAIL COMPLETED SURVEY(S) FORM TO:

bobbie.dobberstein.1@us.af.mil and tawana.jackson.1@us.af.mil

D. PERFORMANCE INFORMATION:

Choose the appropriate evaluation of past performance information on the scale that most accurately describes the offeror’s performance or situation for your organization.

Rating
Description
Very Relevant (VR)
Past/present performance effort involved essentially the same scope and magnitude of effort and complexities this solicitation requires.
Relevant (R)
Past/present performance effort involved similar scope and magnitude of effort and complexities this solicitation requires.
Somewhat Relevant (SR)
Past/present performance effort involved some of the scope and magnitude of effort and complexities this solicitation requires.
Not Relevant (NR)
Past/present performance effort involved little or none of the scope and magnitude of effort and complexities this solicitation requires.

Once completed this is Source Selection Information -- See FAR 2.101 and 3.104

QUALITY ASSESSMENT
DEFINITION
Exceptional
Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.
Very Good
Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective.
Satisfactory
Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.
Marginal
Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.
Unsatisfactory
Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.
Neutral
Performance was not observed or not applicable to the current effort being reported against.

Place an “X” in the appropriate column using the definitions matrix above.

The Contractor:
Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory
Neutral
1
Effective managed at least two (2) separate locations simultaneously
2
Serviced six (6) aircraft simultaneously
3
Provided experienced managers and supervisors with the technical and administrative abilities needed to meet contract requirements and adequate project supervision at the place of performance
4
Implemented and maintained an effective training program
5
Successfully executed phase-in plan for contract/project start up
6
Demonstrated ability to hire, retain, and/or replace, if necessary, qualified personnel during the contract period
7
Passed health and sanitation inspections
8
Provided effective quality control and/or inspection procedures to meet contract requirements
9
Corrected deficiencies in timely manner and pursuant to their quality control procedures
10
Displayed initiative to solve problems
11
Performed services in a timely manner
12
Was responsive to contract changes
13
Offeror conducted effective business relations (partnering meetings, etc.)
14
Compliance with invoicing requirements
15
Offeror’s staff were fully trained on the specific contract requirements
16
Fair and reasonable prices for quality of service rendered
17
Provided adequate number of personnel to carry out the requirements of the contract (Allowing for leave of absence, etc.)
18
Offeror displayed ability to adapt to new technologies and/or equipment requirements
19
Offeror exhibited effective performance through subcontractor teaming arrangements (if applicable)
20
How would you rate the offeror’s overall performance?

Remarks: (may use additional pages if needed)________________________________________

**Once completed, this is Source Selection Information – see FAR 2.101 and 3.104

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