RFI_Med Services Recompete -FINAL.pdf

REQUEST FOR INFORMATION

Department of Homeland Security U.S. Customs and Border Protection

Office of Human Resources Management (HRM)

Pre- and Post- Employment Medical Examinations, Medical Consultations, Fitness Testing, and Drug Testing and Laboratory Services

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is issued solely for information and planning purposes. It does not constitute a Request for Proposal (RFP), Request for Quotation (RFQ) Invitation for Bids (IFB) or a promise to issue an RFP or formal acquisition in the future. This RFI does not commit the Government to contract for any supply or service whatsoever nor does it intend to award a contract on the basis of this RFI. U.S. Customs and Border Protection’s (CBP), Office of Human Resources Management (HRM) is not, at this time, seeking proposals and will not accept unsolicited proposals.

All who respond to this RFI are advised that the U.S. Government will not pay for any information or inquiries, nor the Government’s use of such information or administrative costs incurred in response to this RFI. All costs associated with responding to this RFI will be solely at the Interested Party’s expense. Not responding to this RFI does not preclude participation in any future RFP, if any is issued.

When responding to this RFI, please ensure to review and respond to all questions and information detailed in the “Requested Information” Section of this RFI Document.

Based on the response to this RFI, a determination to compete or not to compete a future procurement is solely within the discretion of the U.S. Government. If a solicitation is released, it will be synopsized on https://www.sam.gov It is the responsibility of the potential offerors to monitor these sites for additional information pertaining to this solicitation.

CBP/HRM is conducting market research for a future requirement. Interested Parties are encouraged to provide a comprehensive capabilities statement on how they would provide CBP/HRM with the services noted herein. CBP/HRM seeks information regarding Industry's capability to gain a greater understanding of the full range of available options for the requirements identified below. This is an RFI released pursuant to Federal Acquisition Regulation (FAR) Part 10 – Market Research and Part 15.201(e). This RFI’s purpose is to obtain market information on viable sources for the requirements under this RFI. CBP thanks you in advance for reviewing this RFI and assisting us in our efforts to obtain services.

https://www.sam.gov/SAM/

U.S. Customs and Border Protection’s (CBP) Office of Human Resources Management seeks the services of a vendor to perform medical, fitness, and psychologic evaluations of individuals for pre-employment and post-employment. The vendor shall provide board certified physicians to serve as clinical review officers to review and render determinations on candidate suitability for pre-employment and fitness for duty for post-employment. The vendor shall provide consultation services for the development of medical and physical standards for certain positions in accordance with the Office of Personnel Management regulations. In addition, the vendor shall provide services to support CBP’s Drug-Free Workplace Program to include the following: certified specimen collection staff;

specimen collection clinics; supplies (specimen collections kits and shipping supplies);

Medical Review Officer; and Forensic laboratory services. For medical services, the requirement entails independent medical examinations (IME) to perform medical examinations, including psychiatric, as well as functional capacity evaluations of employees. The services also include board certified physicians to review and form an opinion of the examination findings of the Independent Medical Evaluation performed by physicians and/or healthcare practitioners.

This RFI includes consultation services for the development of vision and hearing requirements for certain positions that require job-related medical standards, medical consultations for clinical opinions, and medical documentation review; detailed written reports of the examination and diagnostic findings, and medical and physical requirements.

It is required that the vendor have the capacity to electronically (through a website portal and web services) exchange electronic copies of medical information documents as a result of the examinations with CBP on a daily or more frequent basis.

Note: CBP workforce consists of approximately 60,000 employees located at about 600 duty stations. Historical trends of applicant volumes are listed below.

PROGRAM BACKGROUND

The United States Department of Homeland Security’s (DHS) primary mission is to protect the Nation from acts of terrorism while simultaneously ensuring the efficient flow of lawful traffic and commerce by managing, controlling, and securing the Nations land, air, and sea borders. United States Customs and Border Protection (CBP) is responsible for enforcing Federal laws that govern the importation and exportation of merchandise and for deterring the illegal entry of aliens. CBP’s mission is to prevent terrorists and terrorist weapons from entering the United States and ensuring the security of our nation at America's borders and ports of entry.

The CBP workforce is comprised of three uniformed law enforcement divisions. The CBP Officers (CBPOs) protect America’s borders at official ports of entry, while the Border Patrol Agents (BPAs) prevent illegal entry into the United States of people and contraband between the ports of entry. CBP’s Air and Marine Operations manages the largest law enforcement air force in the world, patrols the nation’s land and sea borders to stop terrorists and drug smugglers before they enter the United States. CBP’s Agriculture Specialists (CBPAS) prevent the entry of harmful plant pests and exotic foreign animal diseases and confront emerging threats.

As a federal law enforcement agency, CBP is responsible for ensuring that certain personnel are fully qualified to safely and effectively perform the essential job duties without undue risk or hazard to self or public. This involves, but is not limited to, the development and the implementation of the Office of Personnel Management approved job-related medical standards, facilitating medical examinations and consultations, as well as managing and implementing the Federal Drug-Free Workplace Program to deter illegal drug use.

Candidates for the Customs and Border Protection Officer (CBPO), Border Patrol Agent (BPA), Air Interdiction Agent (AIA), CBP Agriculture Specialist (CBPAS), Criminal Investigator (CI), and Detection Enforcement Officer (DEO) positions receiving a conditional offer of employment are required to undergo a Pre-Employment Medical Examination and/or Fitness Test-1 (PFT-1) to ensure that they are medically and physically prepared to meet the demands of the Academy, and capable of performing the required tasks of the position.

Additionally, candidates are also required to successfully pass a Pre-Employment Drug Test. Executive Order 12564, signed into law on September 15, 1986, by President Ronald Reagan, established the goal of a drug-free workforce and mandated that all Federal employees refrain from illegal and illicit drug use as a condition of employment. Section 503 of the Supplemental Appropriations Act of 1987 (1987 Act), charged the Department of Health and Human Services (HHS) with the implementation and oversight of the Federal Drug-Free Workplace Program (DFWP). In accordance with the Executive Order 12564 and the 1987 Act, HHS promulgates mandatory guidelines for the Federal DFWPs. The DHS Drug-Free Workplace Plan is certified by the Secretary of HHS and CBP’s Drug-

Free Workplace Program conforms to the DHS Plan and complies with all federal requirements.

The CBP DFWP is administered by the Office of Human Resources Management (HRM), National Programs Division (NPD). The CBP HC implements the drug testing program for candidates in the pre-employment process.

Drug Testing Designated Positions at CBP include front line law enforcement positions (primarily, but not limited to Border Patrol Agents, Customs and Border Protection Officers, Air and Marine Interdiction Agents, and Agriculture Specialists) with proximity to criminals, drugs, or drug traffickers and positions that are characterized by critical safety or security responsibilities such as the following:

1. Carry firearms;

2. Operate motor vehicles, often carrying passengers or hazardous materials;

3. Work as aviation flight crew members or monitor air traffic;

4. Health and safety positions in which an employee under the influence of drugs could cause immediate, substantial physical injury to others and self, usually involving a potentially dangerous instrument or machine;

5. Presidential appointees requiring Senate confirmation; and

6. Positions having access to classified or sensitive information.

REQUIREMENTS

EMPLOYEE MEDICAL SERVICES

Examinations and Consultations

Employee medical services include the following: employee fitness for duty evaluations, return to work reviews after an injury or illness; medical documentation review, medical consultation for clinical opinion, and specialists to assist in the development of vision and hearing requirements portion of medical standards specific to certain positions.

Fitness for Duty Examinations (FFDE)

A fitness for duty examination may be conducted when there is job performance or behavior issue. Federal employees undergo fitness for duty evaluations (FFDEs) in accordance with 5 CFR §339.301 - Authority to require an examination. Under 5 CFR § 339.301(b)(3), an employee who is in a position with medical standards may be required to undergo a FFDE whenever there is a direct question about an employee’s continued capacity to meet the physical or medical requirements of a position. For those positions without medical standards, management may offer a FFDE under 5 CFR § 339.302.

Psychiatric evaluations must begin with a general examination before proceeding with the psychiatric evaluation. It is required that the general examination be conducted within 60 miles of the employee’s duty station.

Return to Work for Non-Workers’ Compensation Cases

CBP may require an employee (covered or not covered by medical standards) who has applied for or is receiving continuation of pay or compensation as a result of an on-the-job injury and disease to report for an examination to determine medical limitations that may affect placement decisions, based on 5 CFR 339.301(c).

Medical Documentation Review

Medical documentation submitted by the employee and or management that is submitted requires a determination, which meets the provisions set forth in the following:

The Family and Medical Leave Act (FMLA) Title 5 CFR § 630 is an entitlement law that allows federal employees to take up to 12 weeks of unpaid leave per 12 months.

Medical Hardship Reassignment

(National Treasury Employee Union Article 39 Section 2.E. (October 2017)):

A recommendation based on the analysis of the hardship-circumstance specifics to the health- related documentation submitted in support of reassignment at another duty station in an expedited manner. This is specific to National Treasury Employees Union (NTEU) members.

Medical Reassignment

A recommendation based on the analysis of medical documentation submitted when medical care is not readily available to the employee and/or family member working and living in remote areas. This is specific to the National Border Patrol Council members.

Reasonable Accommodations A consultative opinion of medical documentation evaluated against the accommodation sought by the employee or the agency. Various medical documentation submitted by employees and CBP management officials.

The chart below summarizes the number of employee examinations and consultation reviews conducted during Fiscal Years (FY) 2021- 2024.

Table I - Employee Medical Examination Historical Trends

Employee Medical Examination Historical Trends Examination FY 2021 FY 2022 FY 2023 FY 2024 General Medical (FFDE) 120 129 102 101 IME Medical (FFDE) 99 88 83 91 Medical Reassignment 22 34 31 32 Medical Hardship Reassignment

81 88 90 120

FMLA 19 12 3 5

Development of Vision and Hearing Medical Requirements for Medical Standards

In compliance with 5 C.F.R. § 339 CBP develops job-related medical requirements based on the essential job functions and physical requirements identified by conducting job analyses. This effort is intended to develop job-related vision and hearing requirements and to provide medical consultation related to medical and physical requirements and medical policies.

This effort is intended to develop job-related vision and hearing requirements, as well to provide medical consultation related to medical and physical requirements and medical policies. The request for contractual support to develop the vison and hearing requirements of the medical standards for certain positions within CBP is subject to the needs of the Government.

Based on past-history, two (2) to three (3) studies may be required within a five (5) year period.

FEDERAL DRUG-FREE WORKPLACE PROGRAM - Federal Employees

The Federal Drug-Free Workplace Program (DFWP) is administered in accordance with the Department of Health and Human Services (HHS), DHS Directive, and DHS CBP Drug-Free Workplace Plan (October 2017). Drug testing is conducted under the following circumstances: Random – employees who occupy safety sensitive positions considered as testing designated positions (TDPs); Reasonable suspicion drug testing; Post-accident;

Voluntary; Return to work; Follow-up drug testing; Pre-employment (coordinated by CBP Hiring Center).

All drug-testing services performed must comply with HHS Mandatory Guidelines and HHS Collection Handbook for the Collection of Urine Specimen for Federal Agency Workplace Drug Testing Programs. The services to support CBP’s Drug-Free Workplace Program (DFWP) include Health and Human Services (HHS)-certified clinics for specimen collection; HHS- certified collection staff, and the analysis of the collected specimens by an HHS-certified forensic laboratory. The Contractor’s HHS-certified forensic laboratory reports all drug test results only to the Contractor’s designated Medical Review Officer (MRO). The MRO conducts a final review of all drug testing results.

In support of the DFWP, the Contractor shall provide specimen collection supplies and shipping of these supplies to approximately 600 duty stations and collection sites within the continental United States (U.S.) and U.S. Territories and overseas. Note that at this time, overseas locations are limited to Canada, and the Caribbean. During the life of this contract, overseas shall include but not limited to locations such as Abu Dhabi and Dublin.

CBP workforce also comprises of TDPs within the transportation industries. The Department of Transportation (DOT) regulations issued in 1988 and those issued under the authority of the Omnibus Transportation Employee Testing Act of 1991, require drug and alcohol testing of employees in “safety-sensitive” positions in aviation, trucking, mass-transit, pipeline, and other transposition industries. Therefore, in compliance with DOT regulations at Title 49 CFR Part 40, within the next five years, CBP may implement alcohol testing for covered employees under the following circumstances: random, reasonable suspicion, and post-accident.

CBP currently subjects 20 percent (12,000) of employees who occupy safety sensitive positions to random drug testing. Therefore, the minimum volume is approximately 12,000 specimens annually. This annual rate of 20 percent is subject to change based on funding or agency mission and may potentially increase to 30 percent of employees in TDPs.

Forensic Laboratory Services for the Drug-Free Workplace Program (DFWP):

Laboratory Requirements (DFWP)

Must be HHS-certified laboratory with the capability to test a minimum of 12,000 specimens. The vendor must, at all times maintain an adequate work force for the uninterrupted performance of all required tasks.

Evidence of a minimum of five years of experience providing day-to-day management of a clinical laboratory and a minimum of three years providing day-to-day management of an HHS- certified laboratory within the last three years of this RFI.

Additional requirements: provide specimen collection supplies and pre-paid shipping of those supplies to over 600 CBP duty stations/ collection sites that administer Federal employee drug testing within the U.S., the U.S Virgin Islands, Puerto Rico, and overseas;

pre-paid overnight shipping of collected specimens; receive and administratively review the Federal Custody and Control Form (CCF); report laboratory results to the Medical Review Officer.

Requirements also include network of clinics capable of performing specimen collection services within a 60-mile radius of CBP’s duty stations.

Reporting in compliance with HHS requires Semiannual and Annual Statistical Summaries submitted via mail delivery services or via secured e-mail within fourteen (14) calendar days after the end of the semiannual period.

The vendor must provide for approval, description of system used to transmit data to CBP and to other supporting vendors such as, but not limited to the Medical Review Officer.

Specimen Collector Requirements (DFWP)

CBP Field Operations operates 24/7. There are over 600 duty stations where specimens may be collected at any time during the 24-hour period. Certified male and female specimen collectors maybe required to collect employee specimen’s at large CBP duty stations during random testing events. There are approximately 25 events each year requiring the support of up to six (6) collectors working different shifts over three days.

The team collects 600-700 specimens during these events.

Collectors are also required to collect specimens under post-accident circumstances at the scene of accidents, jails or holding areas, and medical facilities.

Clinic Requirements for Specimen Collections (DFWP)

HHS certified clinics staffed by certified specimen collectors are required within a 60-mile radius of CBP duty stations where employees are required to submit specimens under circumstances such as random, reasonable suspicion, follow-up, and post-accident drug testing.

Weapon carrying employees must be allowed to carry their government issued weapons at all times, to include during specimen collections

Table II - Employee Specimen Collected Historical Trends

HISTORICAL VOLUME OF SPECIMENS COLLECTED

Circumstances FY 2021 FY 2022 FY 2023 FY 2024 Random 6,328 8,361 9,411 12,186 Post-Accident 8 1 5 0 Voluntary 0 0 0 0 Reasonable Suspicion

13 8 7 4

Follow-Up 11 4 4 1 Total Employees Tested

6,360 8,374 9,423 12,191

REQUIREMENTS

PRE-EMPLOYMENT MEDICAL SERVICES

The Contractor shall provide pre-employment medical examination and consultation services, pre-employment fitness testing services, and drug testing services for CBP. The services are subject to the needs of the Government and to the availability of funds; the volume of tests ordered is contingent upon the number of new hires approved by Congress and specific hiring requirements. CBP shall make a good faith effort to keep the Contractor informed of anticipated or impending needs for services.

The volume of requests sent by CBP to the Contractor shall vary widely by day – CBP may send up to several thousand requests in one day, which will need to be completed within the timelines, specified.

The Contractor shall identify and establish facilities capable of performing candidate medical examination, fitness testing, and drug testing services within a 60 (sixty) mile radius of the candidate's home address. If a candidate is located in an area where facilities capable of performing these services are scarce and the Contractor has existing facilities in their network located outside of the 60 (sixty) mile radius, the Contractor may request that the Contracting Officer (CO) or Contracting Officer's Representative (COR) authorizes a candidate to be examined or tested at the existing facility in the Contractor's network.

The examining medical, fitness, and drug collection facilities shall be located within the continental United States and in Alaska, Hawaii, Puerto Rico, the Virgin Islands, Guam, and Saipan.

The Contractor, upon request, shall also provide pre-employment medical examination, fitness testing, and drug testing services overseas. The 60 (sixty) mile radius requirement does not apply to pre-employment medical examination, fitness testing, and drug testing services being performed overseas.

The Contractor shall maintain a web-based data system, accessible remotely by CBP personnel.

The Contractor shall have the ability to provide automated self-scheduling capabilities to allow candidates to elect date, time, and location for medical examination, fitness test, and drug test appointments.

CBP has hiring initiatives where some processes and candidates may be prioritized over other routine hiring services. When this occurs, the COR may request that the Contractor expedite specific requested services to receive the completed service prior to the contracted delivery schedule. The Contractor shall process expedited examinations before processing lower priority examinations.

It is required that the Contractor has the capacity to electronically (through a website portal and web services, etc.) exchange electronic copies of medical examination, medical consultation, fitness test, and drug testing documents with CBP on a daily or more frequent basis, as well as other information pertaining to these services

This electronic exchange of information includes but is not limited to medical examination paperwork, medical consultation paperwork, fitness test paperwork, drug testing Federal Custody and Control Forms, all facility assignments, scheduling data, appointment attendance data, closures of service requests, etc.

The Contractor shall provide an IT platform accessible to CBP personnel, Contractor personnel, and candidates. The platform shall provide the ability to collect, share, and transmit candidate information, including but not limited to medical examinations and consultations, candidate responses to medical follow-up, and provide candidates with the ability to review and provide required follow-up information.

The Contractor shall provide the following services:

A. Pre-Employment Medical Examination Services

1. Services performed are for the purpose of providing medical information and recommendations for CBP's programs; however, final medical determination and hiring decisions are the responsibility of CBP.

2. The Contractor shall provide all medical examination facilities, personnel, electronic communications of all medical examination data, and all equipment necessary for completion of the medical examination.

3. Schedule candidates to take the medical examination in coordination with the CBP Hiring Center as requested by the Contracting Officer’s Representative (COR).

4. Administer the medical examination to candidates receiving conditional offers of employment for the Border Patrol Agent (BPA), Customs and Border Protection Officer (CBPO), Agriculture Specialist (CBPAS), Air Interdiction Agent (AIA), Criminal Investigator (CI), and Detection Enforcement Officer (DEO) positions.

Pre-employment Medical Examination Historical Trends

FY 2021 FY 2022 FY 2023 FY 2024

Medical Exams Requested

17,828 19,504 22,913 42,646

B. Medical Consultation Services The Contractor shall provide medical consultation services to the CBP, Office of Human Resources Management (HRM), located at the CBP Hiring Center.

The Contractor shall be responsible for providing medical consultations and recommendations for all medical issues, including mental health, vision and hearing. The recommendations shall relate to the Contractor’s opinion on the ability of the candidate to perform CBP job functions.

Medical Consultation Historical Trends

Pre-employment Medical Consultation Historical Trends

Non-Psychiatric 908 801 723 728 Psychiatric/Mental Health Screening 616 676 628 617

Vision 793 612 570 797

C. Pre-Employment Fitness Test (PFT-1) Services

The Contractor shall provide all fitness testing facilities, all fitness testing personnel, electronic communications of all fitness test data, and all equipment necessary for completion of the PFT-1. Schedule candidates to take the PFT-1 in coordination with the CBP Hiring Center as requested by the Contracting Officer’s Representative (COR).

Provide all trained personnel to administer all PFT-1s at facilities nationwide.

Pre-employment Fitness Test Historical Trends

Pre-employment Fitness Test Historical Trends

Fitness Exams Requested

5,360 9,696 21,118 53,829

D. Pre-Employment Drug Test Services The Contractor shall remain current in, and comply with all Health and Human Services Guidelines, hereafter referred to as “HHS Guidelines”, as published in the Federal Register.

This includes the collection and testing of urine and oral specimens as currently proposed by HHS as part of the drug testing program. The Contractor shall provide documented evidence of training certifications as defined in the revised guidelines for the Contractor’s

Medical Review Officer, laboratory, specimen collector staff, and specimen collections clinics.

The urine or oral specimens will be obtained by specimen collector(s) in compliance with HHS Guidelines

In compliance with HHS Guidelines, the Contractor shall provide HHS-Certified, Forensic Drug Testing Laboratory services to support CBP’s Drug-Free Workplace Program (DFWP) to include forensic drug testing and analysis of urine or oral specimens received from the specimen collector for the presence of drugs of abuse, all labor, materials, and equipment/instrumentation. In addition to these services, the Contractor shall:

o Provide specimen collection supplies;

o Provide pre-paid overnight shipping supplies;

o Receive and administratively review the Federal Custody and Control Form

(CCF)/ Electronic Federal Custody and Control Form (eCCF);

o Report laboratory results to the Medical Review Officer;

o Retain specimens reported as other than negative;

o Maintain records and confidentiality of drug testing;

o Process blind samples;

o Process Split specimen request;

o Provide semiannual and annual statistical summaries;

o Make available expert witness and consultation services upon the request of

CBP’s Officials; and o Provide litigation packages as requested by the COR.

In compliance with HHS Mandatory Guidelines, the Contractor shall provide services of a board-certified licensed physician to serve as the Medical Review Officer (MRO) to support CBP’s DFWP. The MRO shall provide the following services:

o Receive and administratively review the Federal Custody and Control Forms (CCF)/ Electronic Federal Custody and Control Form (eCCF);

o Interpret and verify laboratory test results;

o Interview donors concerning laboratory findings;

o Facilitate medical evaluation of the donor regarding insufficient specimen;

o Coordinate split specimen test requests from donors;

o Report verified test results to the COR;

o Provide medical oversight in regard to the integrity of the CCF/eCCF, specimen collection and the testing laboratory;

o Maintain records and confidentiality of drug testing information;

o Litigation support services;

o Participate in meetings and serve as consultant; and o Travel associated with expert witness testimony.

Pre-employment Drug Test Historical Trends

Drug Tests Requested 5,239 7,224 18,400 45,596

TECHNICAL INFORMATION

Technical Requirements of Web Services

All Contractor supplied data shall be made available via secure web services. This data shall be accessible via a single web service that returns data in an agreed upon Extensible Markup Language (XML) format. The web service shall accept filter criteria such as an effective date.

The Contractor’s web service shall conform to the following technical requirements:

1. The web service shall be WS-1 Basic Profile 1.1 compliant.

2. The web service shall be secured via Transport Layer Security (TLS) and AES-256-bit encryption.

3. The web service shall provide an authentication mechanism that ensures only authorized requests are processed.

4. The web service shall execute requests within one second.

5. The web service shall execute against and return current, up to date data.

6. The web service shall be available for use at all times, twenty-four (24) hours per day, seven (7) days per week.

7. The Contractor shall submit a detailed description of their web service using a standard

Web Services Description Language (WSDL) document.

8. The Contractor shall provide an XML schema to describe the result set returned by the web service.

9. The Contractor shall provide end user documentation for their web service.

Web Services Expectations

1. The Contractor shall obtain detailed requirements that define:

2. Web Service method signatures;

3. Input Parameters (filter criteria);

4. Output fields;

5. XML Schema of the result set returned by web service; and

6. Any additional business rules.

CBP shall be given the opportunity for acceptance testing of the vendor provided web service.

The COR shall be notified a minimum ten (10) business days prior to any modifications made to the web service that will require modifications to CBP consuming applications.

The COR shall be notified at least 24 (twenty-four) hours in advance of any web service maintenance that will require web service down time.

The Contractor's web service support shall have a response time of 24 (twenty-four) hours or less. However, the Contractor’s web service support does not need to be available 24 (twenty-four) hours per day, 7 (seven) days per week.

DELIVERY

Delivery Period:

CBP anticipates awarding the contract for m e d i c a l services t o b e g i n i n November 2026. This date is subject to change.

SECURITY REQUIREMENTS

Security Requirements:

The security requirements ensure that the process of establishing and maintaining a framework and supporting management structure and processes provide assurance that information security strategies are aligned with and support the business objectives of CBP.

The purpose of this is to ensure consistency with the applicable laws and regulations through adherence to policy and internal controls, while providing assignment of responsibility, culminating in an effort to manage risk.

REQUESTED INFORMATION

Responses:

The Government Requests responses in the form of a White Paper. Section 1of the White Paper shall consist of two Tables: Table 1: Corporate Overview and Table 2: References.

Section 2 of the White Paper shall reference the issues addressed under the Section entitled “REQUIREMENTS” of this RFI and shall be limited to twenty (20) pages.

Section 1 of the RFI White Paper – Corporate Overview and References

Corporate Overview: Submit Responses using Table 1 as a guide. The response shall be no longer than one page per industry partner in length.

Table 1: Corporate Overview

Name of Company or Business Unit Responding to the RFI

Name, phone number, email address, and fax number of the designated point of contact.

Name:

Phone Number:

Email:

Fax Number:

Corporate Mailing Address Overnight Delivery address (if different from Mailing Address)

Website URL

UEI Number CAGE Code Total Number of Full Time Employees Socio-economic status (e.g. large business, HUBZone business, woman-owned business) for North American Industry Classification System (NAICS) code 621999, All Other Miscellaneous Ambulatory Health Care Services.

Facility Security Clearance

Table 2: Customer References: Submit responses using Table 2 as a guide. The response shall be no longer than one page per industry partner in length.

Name of Government Agency or Company

Name, Phone Number, and email address of one Point of Contact (POC)

Name:

Phone Number:

Email:

Contract Number Period of Performance Brief Description of Services Provided Total Contract Value

Name:

Phone Number:

Email:

Contract Number Period of Performance Brief Description of Services Provided Total Contract Value

Name:

Phone Number:

Email:

Contract Number Period of Performance Brief Description of Services Provided Total Contract Value

Section 2 of the RFI White Paper shall answer the issues addressed under the Section entitled “REQUIREMENTS” of this RFI and shall be limited to twenty (20) pages. The following items should be referenced in Section 2:

1. Does your business have the capability to perform all required services identified in the draft Statement of Work?

2. Have you worked with the federal government before? Please provide examples.

3. What is your ability to provide seamless support services for all of the requirements in the draft Statement of Work?

4. What is your recommended contracting/Acquisition strategy?

5. Can you meet all of the performance objectives outlined?

6. Will you need to subcontract part of this requirement, and, if so, what is an estimate of how much of this potential requirement your business will need to subcontract to other businesses?

7. How much lead time would your company need from notification of award to Performance start date, if awarded the contract?

8. Do you have the expertise to ensure a successful contract transition within 30 days of award?

9. What type of IT Security measures does your business provide to ensure security of data?

Is your business FEDRAMP compliant?

10. Please provide information regarding similar or previous experience with the type of work outlined in the RFI.

11. How will your company ensure a successful contract transition within 30 days of award?

12. Please provide Either 1) copies of executed non-disclosure agreements (NDAs) or 2) a statement that the vendor will not allow the Government to release its proprietary data to the Government support vendors. In the absence of either of the foregoing, the Government will assume that the vendor does NOT agree to the release of its submission to Government support vendors.

13. Your response shall describe your ability to provide a nationwide network of testing facilities capable of performing medical evaluations, general medical fitness tests, and specimen collection for drug testing services within a sixty (60) mile radius of any candidate's home address and employee’s duty station, as well as the ability to perform said testing at specific overseas locations.

NOTE: The number of pages in Section 1 of the white paper shall not be included in the 20-page limitation, i.e., the 20-page limitation applies only to Section 2 of the white paper.

White papers in Microsoft Word for Office or Adobe PDF format are due no later than March 24th, 2025, 12:00 PM EST. Responses shall be submitted via e- mail and include “SOURCES SOUGHT RESPONSE CBP Medical Services (Company Name)” in the subject line.

Proprietary information, if any, should be minimized and MUST BE CLEARLY MARKED. To aid the Government, please segregate proprietary information. Please be advised that all submissions become Government property and will not be returned.

INDUSTRY DISCUSSIONS

Commercial products for medical consultation services are limited in market availability.

The laboratory operations will require an expansive outreach for availability of Health and Human Services Certified laboratories.

QUESTIONS

Questions regarding this announcement must be submitted in writing by e-mail no later than 12PM EST March 10th, 2025 to the Contracting Officer / Contract Specialist at the following email addresses: Peter.A.Giambone@cbp.dhs.gov and Matthew.Coniglio@cbp.dhs.gov

Verbal questions will NOT be accepted. Questions will be answered by posting answers to (SAM.gov) website. Questions shall NOT contain proprietary or classified information.

The Government does not guarantee that questions received after 12PM EST on March 10th, 2025 will be answered.

CONTACT INFORMATION

Contract Specialist: Matthew Coniglio Email address: Matthew.Coniglio@cbp.dhs.gov Contract Officer: Peter A. Giambone Email address: Peter.A.Giambone@cbp.dhs.gov

SUMMARY

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY to identify sources that can provide the above-mentioned services. The information provided in the RFI is subject to change and is not binding on the Government. CBP has not made a commitment to procure any of the items discussed, and release of this RFI should not be construed as such a commitment nor as authorization to incur costs for which reimbursement would be required or sought. All submissions become Government property and will not be returned. The Government is not required to respond to any information provided in response to this RFI.

It is the responsibility of the interested parties to monitor SAM.gov for additional information pertaining to this RFI.

mailto:Peter.A.Giambone@cbp.dhs.gov mailto:Matthew.Coniglio@cbp.dhs.gov mailto:Peter.A.Giambone@cbp.dhs.gov